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70<header role="banner" class="header">
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75  <h1 class="visually-hidden">City of Norman, OK</h1>
76<a href="/" rel="home">
77  <img src="/themes/custom/paladin/logo.png" alt="Home" />
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82<div class="header-right">
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85  
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87  <h1 class="visually-hidden">City of Norman, OK</h1>
88<a href="/" title="Home"
89  rel="home">City of Norman, OK</a>
90Building an Inclusive Community
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103
104
105<nav role="navigation" aria-labelledby="block-main-menu" id="block-main-menu">
106                  
107<ul class="menu menu-level-0">
108          <li class="menu-item menu-item--expanded">
109              <a href="#n">For Residents &amp; Visitors</a>
110                          
111
112  <ul class="menu menu-level-1">
113                  
114        <li class="menu-item">
115          <a href="/residents-visitors" data-drupal-link-system-path="node/1">Residents &amp; Visitors Overview</a>
116                                
117
118
119                  </li>
120                      
121        <li class="menu-item">
122          <a href="https://devnorman.normanok.gov/Portal/">Self-Service Portal</a>
123                                
124
125
126                  </li>
127                      
128        <li class="menu-item">
129          <a href="/residents-visitors/about-norman" data-drupal-link-system-path="node/33">About Norman</a>
130                                
131
132
133                  </li>
134                      
135        <li class="menu-item menu-item--collapsed">
136          <a href="/residents-visitors/animal-welfare" data-drupal-link-system-path="node/628">Animal Welfare</a>
137                                
138
139
140                  </li>
141                      
142        <li class="menu-item">
143          <a href="/residents-visitors/city-maps" data-drupal-link-system-path="node/25">City Maps</a>
144                                
145
146
147                  </li>
148                      
149        <li class="menu-item">
150          <a href="/residents-visitors/clean-neighborhood-project-keep-norman-neat-effort" data-drupal-link-system-path="node/3234">Clean Neighborhood Project - A Keep Norman Neat Effort</a>
151                                
152
153
154                  </li>
155                      
156        <li class="menu-item menu-item--collapsed">
157          <a href="/residents-visitors/environment-conservation" data-drupal-link-system-path="node/26">Environment and Conservation</a>
158                                
159
160
161                  </li>
162                      
163        <li class="menu-item">
164          <a href="/residents-visitors/file-tort-claim" data-drupal-link-system-path="node/667">File a Tort Claim</a>
165                                
166
167
168                  </li>
169                      
170        <li class="menu-item menu-item--collapsed">
171          <a href="/your-government/departments/planning-and-community-development/planning-and-zoning/boards-and-3" data-drupal-link-system-path="node/526">Historic Preservation</a>
172                                
173
174
175                  </li>
176                      
177        <li class="menu-item">
178          <a href="/residents-visitors/host-special-event" data-drupal-link-system-path="node/2300">Host a Special Event</a>
179                                
180
181
182                  </li>
183                      
184        <li class="menu-item">
185          <a href="/residents-visitors/permits-business-licenses" data-drupal-link-system-path="node/28">Garage Sale and Other Permits</a>
186                                
187
188
189                  </li>
190                      
191        <li class="menu-item menu-item--collapsed">
192          <a href="/residents-visitors/parks-recreation" data-drupal-link-system-path="node/251">Parks &amp; Recreation</a>
193                                
194
195
196                  </li>
197                      
198        <li class="menu-item">
199          <a href="/residents-visitors/traffic-controls-what-you-should-know" data-drupal-link-system-path="node/30">Traffic Controls - What you should know</a>
200                                
201
202
203                  </li>
204                      
205        <li class="menu-item menu-item--collapsed">
206          <a href="/residents-visitors/transit-parking" title="Information about Parking and Public Transportation in Norman, including Bus Transit  and E-Scooters." data-drupal-link-system-path="node/2831">Transit &amp; Parking</a>
207                                
208
209
210                  </li>
211                      
212        <li class="menu-item">
213          <a href="/Sanitation" data-drupal-link-system-path="node/22">Trash &amp; Recycling</a>
214                                
215
216
217                  </li>
218                      
219        <li class="menu-item">
220          <a href="/your-government/departments/finance/utility-rates-and-information" data-drupal-link-system-path="node/626">Utility Customer Service</a>
221                                
222
223
224                  </li>
225                      
226        <li class="menu-item">
227          <a href="/residents-visitors/visiting-norman" data-drupal-link-system-path="node/31">Visiting Norman</a>
228                                
229
230
231                  </li>
232                      
233        <li class="menu-item">
234          <a href="/residents-visitors/volunteer" data-drupal-link-system-path="node/949">Volunteer</a>
235                                
236
237
238                  </li>
239          </ul>
240
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242
243
244          </li>
245            <li class="menu-item menu-item--expanded">
246              <a href="#n">For Businesses</a>
247                          
248
249  <ul class="menu menu-level-1">
250                  
251        <li class="menu-item">
252          <a href="/businesses" data-drupal-link-system-path="node/2">For Businesses Overview</a>
253                                
254
255
256                  </li>
257                      
258        <li class="menu-item">
259          <a href="https://devnorman.normanok.gov/Portal/">Self-Service Portal</a>
260                                
261
262
263                  </li>
264                      
265        <li class="menu-item">
266          <a href="/businesses/community-and-business-relations" data-drupal-link-system-path="node/813">Community and Business Relations</a>
267                                
268
269
270                  </li>
271                      
272        <li class="menu-item">
273          <a href="/businesses/data-demographics" data-drupal-link-system-path="node/4334">Data  &amp; Demographics</a>
274                                
275
276
277                  </li>
278                      
279        <li class="menu-item">
280          <a href="/businesses/bids-rfps-rfqs" data-drupal-link-system-path="node/13">Bids / RFPs / RFQ&#039;s</a>
281                                
282
283
284                  </li>
285                      
286        <li class="menu-item menu-item--collapsed">
287          <a href="/businesses/builders-contractors" data-drupal-link-system-path="node/14">Builders &amp; Contractors</a>
288                                
289
290
291                  </li>
292                      
293        <li class="menu-item">
294          <a href="/residents-visitors/permits-business-licenses" data-drupal-link-system-path="node/28">Permits and Licenses</a>
295                                
296
297
298                  </li>
299                      
300        <li class="menu-item">
301          <a href="/businesses/sales-tax" data-drupal-link-system-path="node/598">Sales Tax Information</a>
302                                
303
304
305                  </li>
306                      
307        <li class="menu-item">
308          <a href="/businesses/starting-business" data-drupal-link-system-path="node/16">Starting a Business</a>
309                                
310
311
312                  </li>
313                      
314        <li class="menu-item">
315          <a href="/businesses/trash-recycling" data-drupal-link-system-path="node/17">Trash &amp; Recycling</a>
316                                
317
318
319                  </li>
320                      
321        <li class="menu-item">
322          <a href="/businesses/utilities" data-drupal-link-system-path="node/18">Utilities</a>
323                                
324
325
326                  </li>
327                      
328        <li class="menu-item">
329          <a href="/businesses/city-maps" data-drupal-link-system-path="node/20">City Maps</a>
330                                
331
332
333                  </li>
334          </ul>
335
336
337
338
339          </li>
340            <li class="menu-item menu-item--expanded">
341              <a href="#n">Public Safety</a>
342                          
343
344  <ul class="menu menu-level-1">
345                  
346        <li class="menu-item">
347          <a href="/public-safety" data-drupal-link-system-path="node/3">Public Safety Overview</a>
348                                
349
350
351                  </li>
352                      
353        <li class="menu-item menu-item--collapsed">
354          <a href="/public-safety/fire-department" data-drupal-link-system-path="node/6">Fire Department</a>
355                                
356
357
358                  </li>
359                      
360        <li class="menu-item menu-item--collapsed">
361          <a href="/public-safety/police-department" data-drupal-link-system-path="node/5">Police Department</a>
362                                
363
364
365                  </li>
366                      
367        <li class="menu-item">
368          <a href="/public-safety/public-safety-sales-tax-psst" data-drupal-link-system-path="node/820">Public Safety Sales Tax (PSST)</a>
369                                
370
371
372                  </li>
373                      
374        <li class="menu-item">
375          <a href="/public-safety/police-department/divisions/investigations/registered-offenders" data-drupal-link-system-path="node/653">Registered Offenders</a>
376                                
377
378
379                  </li>
380          </ul>
381
382
383
384
385          </li>
386            <li class="menu-item menu-item--expanded menu-item--active-trail">
387              <a href="#n">Your Government</a>
388                          
389
390  <ul class="menu menu-level-1">
391                  
392        <li class="menu-item">
393          <a href="/your-government" data-drupal-link-system-path="node/4">Your Government Overview</a>
394                                
395
396
397                  </li>
398                      
399        <li class="menu-item menu-item--collapsed">
400          <a href="https://norman-ok.municodemeetings.com/bc">Boards &amp; Commissions</a>
401                                
402
403
404                  </li>
405                      
406        <li class="menu-item menu-item--collapsed">
407          <a href="/your-government/city-council" data-drupal-link-system-path="node/793">City Council</a>
408                                
409
410
411                  </li>
412                      
413        <li class="menu-item">
414          <a href="/your-government/city-ordinances-municipal-code-charter" data-drupal-link-system-path="node/638">City Ordinances / Code</a>
415                                
416
417
418                  </li>
419                      
420        <li class="menu-item menu-item--collapsed">
421          <a href="/your-government/departments" data-drupal-link-system-path="node/9">Departments</a>
422                                
423
424
425                  </li>
426                      
427        <li class="menu-item">
428          <a href="/your-government/mayor" data-drupal-link-system-path="node/798">Mayor</a>
429                                
430
431
432                  </li>
433                      
434        <li class="menu-item menu-item--collapsed">
435          <a href="/your-government/projects-initiatives" data-drupal-link-system-path="node/11">Projects &amp; Initiatives</a>
436                                
437
438
439                  </li>
440                      
441        <li class="menu-item menu-item--collapsed">
442          <a href="/your-government/public-information" data-drupal-link-system-path="node/637">Public Information</a>
443                                
444
445
446                  </li>
447                      
448        <li class="is-active menu-item menu-item--collapsed menu-item--active-trail">
449          <a href="/your-government/contact-city" data-drupal-link-system-path="node/597" class="is-active" aria-current="page">Contact the City</a>
450                                
451
452
453                  </li>
454          </ul>
455
456
457
458
459          </li>
460            <li class="menu-item menu-item--expanded">
461              <a href="#n">News &amp; Events</a>
462                          
463
464  <ul class="menu menu-level-1">
465                  
466        <li class="menu-item">
467          <a href="https://norman-ok.municodemeetings.com/">Agendas / Minutes</a>
468                                
469
470
471                  </li>
472                      
473        <li class="menu-item">
474          <a href="/news" data-drupal-link-system-path="news">City News</a>
475                                
476
477
478                  </li>
479                      
480        <li class="menu-item">
481          <a href="https://www.normancalendar.com/">Community Calendar</a>
482                                
483
484
485                  </li>
486                      
487        <li class="menu-item">
488          <a href="/events" data-drupal-link-system-path="events">Events</a>
489                                
490
491
492                  </li>
493                      
494        <li class="menu-item">
495          <a href="https://norman-ok.municodemeetings.com/calendar">Meeting Calendar</a>
496                                
497
498
499                  </li>
500                      
501        <li class="menu-item">
502          <a href="/your-government/public-information/meeting-video-stream
502s" data-drupal-link-system-path="node/689">Meeting Video Streams</a>
503                                
504
505
506                  </li>
507          </ul>
508
509
510
511
512          </li>
513            <li class="menu-item menu-item--expanded">
514              <a href="#n">Short-Term Rentals</a>
515                          
516
517  <ul class="menu menu-level-1">
518                  
519        <li class="menu-item">
520          <a href="/your-government/departments/city-attorney/short-term-rentals" data-drupal-link-system-path="node/892">Short-Term Rental Information</a>
521                                
522
523
524                  </li>
525          </ul>
526
527
528
529
530          </li>
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591    <a class="utilities" href="/city-contact-information"><i class="fas fa-comments"></i> Contact</a>
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626                  <a href="/">Home</a> <i class="fal fa-angle-right"></i>              </li>
627          <li>
628                  <a href="/your-government">Your Government</a> <i class="fal fa-angle-right"></i>              </li>
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630                  Contact the City
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641  
642
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645                  <aside class="layout-sidebar-first col percent-25" role="complementary">
646              <div class="gray card card__menu">
647    <h3 class="margin-bottom-05">Your Government</h3>
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652                                <li class="menu-item">
653            <a href="/your-government"> Your Government Overview</a>
654                    </li>
655                                <li class="menu-item menu-item--collapsed">
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677            <a href="/your-government/contact-city"><i class="far fa-chevron-right"></i> Contact the City</a>
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680            <a href="/ActionCenter"> Action Center</a>
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709  Contact the City
710</h2>
711              
712  <p><strong>Action Center</strong><br />
713405-366-5396 &nbsp;</p>
714
715<p><strong>Non-Emergency&nbsp;</strong><br />
716Police Line<br />
717405-321-1444&nbsp;</p>
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774                  
775  <p>We’re here to help answer your questions, get issues resolved, and listen to your feedback. The best way to connect is through our central point of contact, the Action Center.&nbsp;</p><h3>Action Center: Ask, Report, and Request</h3><p>Ask questions and report non-emergency issues or concerns through the Action Center. No need to know which department to contact - we’ll route it for you. <a href="/ActionCenter" data-entity-type="node" data-entity-uuid="bc723476-950d-4406-b61a-9d71da5fc8bb" data-entity-substitution="canonical">Submit a request</a>.&nbsp;</p><p>The Action Center is <strong>monitored during normal business hours, from 8 a.m. to 5 p.m Monday through Friday</strong> (excluding holidays).&nbsp;</p><h3>Contact Information and Hours</h3><p>City offices are open from 8 a.m. to 5 p.m. Monday through Friday (excluding holidays).&nbsp;</p><p>City emails, voicemails, and the Action Center are monitored during normal business hours. Outside these hours, use the after-hours contact information. <a href="/norman-news" data-entity-type="node" data-entity-uuid="92903c5a-43bf-4d7a-9136-2a47d1b81379" data-entity-substitution="canonical">Sign up to receive emails for PSAs, traffic advisories and more</a>.</p><h4>After Hours and Weekend Contacts</h4><p>If you need to contact the City outside of normal business hours during the week or on the weekend, use one of the following options:&nbsp;</p><ul><li><strong>
775Emergencies (police, fire, medical) </strong>- call 911</li><li><strong>Non-emergency police concerns -</strong> call 405-321-1444</li><li><strong>Non-police emergencies (water, sewer, etc.) -</strong> Call 405-321-1600 and follow automated menu to Police Dispatch</li></ul><h4>Main City Contact&nbsp;</h4><p>The City’s general information desk is staffed during normal business hours.&nbsp;</p><ul><li><strong>Phone:</strong> <a href="tel:405-366-5406">405-366-5406</a></li><li><strong>Fax:</strong> 405-366-5389</li><li><strong>Address:</strong> 201 W Gray St, Norman, OK 73069</li><li><strong>Mailing address:</strong> P.O. Box 370, Norman, OK 73070</li></ul><h4>Media Contact</h4><p>Members of the media are welcome to contact the Office of Communications.</p><ul><li><strong>Phone:</strong> 405-217-7723, CONTACT: CCO Tiffany Vrska</li><li><strong>Email:</strong> <a href="mailto:[email protected]">[email protected]</a></li></ul><h4>Utility Contact</h4><p>Contact information for the utility division during normal business hours.&nbsp;</p><ul><li><strong>Billing/Customer Service:</strong> <a href="tel:405-366-5320">405-366-5320</a><ul><li><strong>Email: </strong><a href="mailto:[email protected]"><strong>[email protected]</strong></a></li></ul></li><li><strong>Water or sewer line emergency:</strong> <a href="tel:405-329-0703">405-329-0703</a></li></ul><h3>Website Feedback</h3><p>Share your thoughts or questions about the City’s website on the <a href="/your-government/contact-city/website-feedback-form" data-entity-type="node" data-entity-uuid="f1bd5392-7ad3-443f-a787-0bb47a175870" data-entity-substitution="canonical">Website Feedback Form</a>.</p>
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804<a href="tel:4053211444">405-321-1444</a></p>
805
806
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808
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873                                
874
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