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35          <h2>Compatibility Warning</h2>
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37            The main WCB-Alberta website and its online applications use JavaScript technology and s
37ome cookies. Please ensure you have JavaScript and cookies enabled in your browser. Visit the <a href="/utility-navigation/help/">help</a> page for more information.
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47          The main WCB-Alberta website and its online applications use JavaScript technology and some cookies. Please ensure you have JavaScript and cookies enabled in your browser. Visit the <a href="/utility-navigation/help/">help</a> page for more information.
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57        <h2>
58          Scheduled maintenance
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60        <p class="notice-body">
61          Due to system maintenance, the myWCB employer portal, CareHub and mobile applications will be unavailable from 5 p.m. Friday, Aug. 28 to 5 p.m. Sunday, Aug. 30. We apologize for any inconvenience.<br /><br />
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63      </div>
64    </div>
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75          <div id="logo">
76            <a href="/">
77              <img class="wcb-logo" src="/assets/images/WCB-logo.svg" onerror="this.src='/assets/images/WCB-logo.png'" alt="Workers Compensation Board Alberta Logo"/>
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87            <a href="/about-wcb/company-information/code-of-rights-and-conduct.html" onClick="trackingLink('Header quick links', '/about-wcb/company-information/code-of-rights-and-conduct.html');">Our commitment to you</a>
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118          Log-in to <em>my</em>WCB
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136      <a href="/utility-navigation/translated-pages/spanish.html">Español</a>
137      <a href="/utility-navigation/translated-pages/french.html">Français</a>
138    </div>
139  </div>
140  <ul>
141    <li>
142      <img class="menu-icon home-icon" src="/assets/images/icn-home-sm.png" alt="Home Icon" />
143      <a href="/" class="with-icon">Home</a>
144    </li>
145    <li>
146      <img class="menu-icon" src="/assets/images/icn-claims-sm.png" alt="Claims catagory icon"/>
147      <a href="/claims/" class="with-icon">Claims</a>
148      <ul>
149        <li class="section-intro">Once you have reported your injury or illness, a WCB-Alberta adjudicator will review your claim.</li>
150        <li>
151          <a href="/claims/report-an-injury/">Report an injury</a>
152          <ul>
153            <li>
154              <a href="/claims/report-an-injury/for-workers.html">For workers</a>
155            </li>
156            <li>
157              <a href="/claims/report-an-injury/for-employers.html">For employers</a>
158            </li>
159            <li>
160              <a href="/claims/report-an-injury/for-health-care-providers.html">For health care providers</a>
161            </li>
162          </ul>
163        </li>
164        <li>
165          <a href="/claims/the-claims-process/">The claims process</a>
166          <ul>
167            <li>
168              <a href="/claims/the-claims-process/for-workers.html">For workers</a>
169            </li>
170            <li>
171              <a href="/claims/the-claims-process/for-employers.html">For employers</a>
172            </li>
173            <li>
174              <a href="/claims/the-claims-process/for-health-care-providers.html">For health care providers</a>
175            </li>
176          </ul>
177        </li>
178        <li>
179          <a href="/claims/benefits-during-your-claim/">Benefits during your claim</a>
180          <ul>
181            <li>
182              <a href="/claims/benefits-during-your-claim/wage-replacement.html">Wage replacement</a>
183            </li>
184            <li>
185              <a href="/claims/benefits-during-your-claim/medical-benefits.html">Medical benefits</a>
186            </li>
187            <li>
188              <a href="/claims/benefits-during-your-claim/fatality-and-survivor-benefits.html">Fatality and survivor benefits</a>
189            </li>
190            <li>
191              <a href="/claims/benefits-during-your-claim/expense-reimbursement.html">Expense reimbursement</a>
192            </li>
193          </ul>
194        </li>
195        <li>
196          <a href="/claims/review-and-appeals/">Review and appeals</a>
197          <ul>
198            <li>
199              <a href="/claims/review-and-appeals/for-workers.html">Workers</a>
200            </li>
201            <li>
202              <a href="/claims/review-and-appeals/for-employers/">Employers</a>
203            </li>
204          </ul>
205        </li>
206        <li>
207          <a href="/claims/information-for-farm-workers.html">Information for farm workers</a>
208        </li>
209        <li>
210          <!--<a  href="/about-wcb/news-and-announcements/postal-service-disruption.html">Postal service disruption</a>-->
211        </li>
212      </ul>
213    </li>
214    <li>
215      <img class="menu-icon" src="/assets/images/icn-treatment-sm.png" alt="Treatment Icon" />
216      <a href="/treatment-and-recovery/" class="with-icon">Treatment and Recovery</a>
217      <ul>
218        <li class="section-intro">Treatment and recovery services to help injured worker get back to work sooner.</li>
219        <li>
220          <a href="/treatment-and-recovery/get-treatment/">Get treatment</a>
221          <ul>
222            <li>
223              <a href="/treatment-and-recovery/get-treatment/find-a-physiotherapist.asp">Find a physiotherapist</a>
224            </li>
225            <li>
226              <a href="/treatment-and-recovery/get-treatment/find-a-chiropractor.asp">Find a chiropractor</a>
227            </li>
228            <li>
229              <a href="/treatment-and-recovery/get-treatment/find-an-acupuncturist.asp">Find an acupuncturist</a>
230            </li>
231            <li>
232              <a href="/treatment-and-recovery/get-treatment/occupational-injury-service-clinics-and-doctors/">Occupational Injury Service clinics and doctors</a>
233            </li>
234            <li>
235              <a href="/treatment-and-recovery/get-treatment/psychological-injuries.html">Psychological injuries</a>
236            </li>
237          </ul>
238        </li>
239        <li>
240          <a  href="/treatment-and-recovery/health-care-services.html">Expedited health care services</a>
241        </li>
242        <li>
243          <a  href="/treatment-and-recovery/achieve-your-best-recovery.html">Achieve your best recovery</a>
244        </li>
245        <li>
246          <a href="/treatment-and-recovery/recovery-information-and-guides/">Recovery information and guides</a>
247          <ul>
248            <li>
249              <a  href="/treatment-and-recovery/specialized-injury-support/">Specialized injury support</a>
250            </li>
251            <li>
252              <a href="/treatment-and-recovery/recovery-information-and-guides/guides-for-health-care-providers.html">Guides for health care providers</a>
253            </li>
254          </ul>
255        </li>
256        <li>
257          <a  href="/treatment-and-recovery/differences-in-medical-opinions.html">Differences in medical opinions</a>
258        </li>
259      </ul>
260    </li>
261    <li>
262      <img class="menu-icon" src="/assets/images/icn-return-sm.png" alt="Return to Work icon" />
263      <a href="/return-to-work/" class="with-icon">Return to Work</a>
264      <ul>
265        <li class="section-intro">WCB will help find the right work activity to help you achieve the best return-to-work results.</li>
266        <li>
267          <a href="/return-to-work/return-to-work-planning/">Return-to-work planning</a>
268          <ul>
269            <li>
270              <a href="/return-to-work/return-to-work-planning/for-workers.html">For workers</a>
271            </li>
272            <li>
273              <a href="/return-to-work/return-to-work-planning/for-employers.html">For employers</a>
274            </li>
275            <li>
276              <a  href="/return-to-work/return-to-work-planning/formalizing-a-modified-work-program.html">Formalizing a modified work program</a>
277            </li>
278          </ul>
279        </li>
280        <li>
281          <a  href="/return-to-work/training-and-skills-development.html">Training and skills development</a>
282        </li>
283        <li>
284          <a  href="/return-to-work/labour-market-information.html">Labour market information</a>
285        </li>
286      </ul>
287    </li>
288    <li>
289      <img class="menu-icon" src="/assets/images/icn-premiums-sm.png" alt="Insurance Icon" />
290      <a href="/insurance-and-premiums/" class="with-icon">Insurance and Premiums</a>
291      <ul>
292        <li class="section-intro">For most industries, workers' compensation coverage is required by law.</li>
293        <li>
294          <a  href="https://sam.wcb.ab.ca/AccountRegistration/AcctRegIndex.aspx" target="_blank">Get coverage</a>
295        </li>
296        <li>
297          <a href="/insurance-and-premiums/types-of-coverage/">Types of coverage</a>
298          <ul>
299            <li>
300              <a  href="/insurance-and-premiums/types-of-coverage/worker-coverage.html">Worker coverage</a>
301            </li>
302            <li>
303              <a  href="/insurance-and-premiums/types-of-coverage/pers
303onal-coverage.html">Personal coverage</a>
304            </li>
305            <li>
306              <a href="/insurance-and-premiums/types-of-coverage/coverage-for-contractors-and-subcontractors.html">Coverage for contractors and subcontractors</a>
307            </li>
308            <li>
309              <a  href="/insurance-and-premiums/types-of-coverage/coverage-in-special-circumstances.html">Coverage in special circumstances</a>
310            </li>
311            <li>
312              <a  href="/insurance-and-premiums/types-of-coverage/working-outside-alberta.asp">Working outside Alberta</a>
313            </li>
314            <li>
315              <a  href="/insurance-and-premiums/types-of-coverage/farming-coverage/">Farming coverage</a>
316            </li>
317          </ul>
318          <!--<li>
319            <a  href="/about-wcb/news-and-announcements/postal-service-disruption.html">Postal service disruption</a>
320          </li>-->
321        </li>
322        <li>
323          <a href="/insurance-and-premiums/clearance-letters/">Clearance letters</a>
324          <ul>
325            <li>
326              <a  href="/insurance-and-premiums/clearance-letters/when-is-a-clearance-needed/">When is a clearance needed</a>
327            </li>
328            <li>
329              <a  href="https://decc.wcb.ab.ca/Clearance/RequestClearance.aspx" target="_blank">Get a clearance letter</a>
330            </li>
331          </ul>
332        </li>
333        <li>
334          <a  href="/insurance-and-premiums/how-premiums-are-set/">How premiums are set</a>
335          <ul>
336            <li>
337              <a  href="/insurance-and-premiums/how-premiums-are-set/industry-classifications.html">Industry classifications</a>
338            </li>
339            <li>
340              <a  href="/insurance-and-premiums/how-premiums-are-set/rate-setting/">Rate setting</a>
341            </li>
342          </ul>
343        </li>
344        <li>
345          <a  href="/insurance-and-premiums/lower-your-premiums/">Lower your premiums</a>
346          <ul>
347            <li>
348              <a  href="/insurance-and-premiums/lower-your-premiums/partnerships-in-injury-reduction-(pir).html">Partnerships in Injury Reduction (PIR)</a>
349            </li>
350            <li>
351              <a  href="/insurance-and-premiums/lower-your-premiums/occupational-injury-service-(ois).html">Occupational Injury Service (OIS)</a>
352            </li>
353            <li>
354              <a  href="/insurance-and-premiums/lower-your-premiums/safety-associations.html">Safety associations</a>
355            </li>
356            <li>
357              <a  href="/insurance-and-premiums/lower-your-premiums/industry-custom-pricing.html">Industry Custom Pricing</a>
358            </li>
359            <li>
360              <a  href="/insurance-and-premiums/lower-your-premiums/modified-work-programs.html">Modified work programs</a>
361            </li>
362          </ul>
363        </li>
364        <li>
365          <a  href="/insurance-and-premiums/pay-premiums.html">Pay premiums</a>
366        </li>
367        <li>
368          <a  href="/insurance-and-premiums/annual-returns.html">Annual returns</a>
369        </li>
370        <li>
371          <a  href="/insurance-and-premiums/premium-review-and-appeal-process.html">Premium review and appeal process</a>
372        </li>
373      </ul>
374    </li>
375    <li>
376      <img class="menu-icon" src="/assets/images/icn-resources-sm.png" alt="Resources Icon" />
377      <a href="/resources/" class="with-icon">Resources</a>
378      <ul>
379        <li class="section-intro">WCB-Alberta works in partnership with health care providers to ensure the timely and appropriate treatment of injured workers.</li>
380        <li>
381          <a href="/resources/for-workers/">For workers</a>
382          <ul>
383            <li>
384              <a href="/resources/for-workers/forms-and-guides.html">Forms and guides</a>
385            </li>
386            <li>
387              <a href="/resources/for-workers/fact-sheets.html">Fact sheets</a>
388            </li>
389            <li>
390              <a  href="/resources/for-workers/union-representative-seminars/">Union representative seminars</a>
391            </li>
392            <li>
393              <a href="/resources/for-workers/online-services/">Online services</a>
394            </li>
395          </ul>
396        </li>
397        <li>
398          <a href="/resources/for-employers/">For employers</a>
399          <ul>
400            <li>
401              <a href="/resources/for-employers/forms-and-guides/">Forms and guides</a>
402            </li>
403            <li>
404              <a href="/resources/for-employers/fact-sheets.html">Fact sheets</a>
405            </li>
406            <li>
407              <a href="/resources/for-employers/seminars-and-workshops/">Seminars and workshops</a>
408            </li>
409            <li>
410              <a href="/resources/for-employers/form_orders.asp">Order WCB-Alberta forms</a>
411            </li>
412            <li>
413              <a href="/resources/for-employers/online-services.html">Online services</a>
414            </li>
415          </ul>
416        </li>
417        <li>
418          <a href="/resources/for-health-care-and-service-providers/">For health care and service providers</a>
419          <ul>
420            <li>
421              <a href="/resources/for-health-care-and-service-providers/forms-and-guides/">Forms and guides</a>
422            </li>
423            <li>
424              <a href="/resources/for-health-care-and-service-providers/fact-sheets.html">Fact sheets</a>
425            </li>
426            <li>
427              <a href="/resources/for-health-care-and-service-providers/billing-information.html">Billing information</a>
428            </li>
429            <li>
430              <a href="/resources/for-health-care-and-service-providers/contract-information.html">Contract information</a>
431            </li>
432            <li>
433              <a href="/resources/for-health-care-and-service-providers/hcp_form_orders.asp">Order WCB-Alberta forms</a>
434            </li>
435            <li>
436              <a href="/resources/for-health-care-and-service-providers/online-services.html">Online services</a>
437            </li>
438          </ul>
439        </li>
440        <li>
441          <a href="/resources/for-elected-officials">For elected officials</a>
442        </li>
443        <li>
444          <a href="/about-wcb/whats-new/videos/">Video library</a>
445        </li>
446        <li>
447          <a href="/resources/translation-and-interpretation-services.html">Translation and interpretation services</a>
448        </li>
449      </ul>
450    </li>
451    <li>
452      <img class="menu-icon" src="/assets/images/icn-about-sm.png" alt="About WCB Icon" />
453      <a href="/about-wcb" class="with-icon">About WCB</a>
454      <ul>
455        <li class="section-intro">We protect employers and workers from the uncertainty, cost and delays of legal action by providing no-fault coverage.</li>
456        <li>
457          <a  href="/about-wcb/contact-us.html">Contact us</a>
458        </li>
459        <li>
460			<a  href="/about-wcb/whats-new/">What's new at WCB</a>
461			<ul>
462				<li>
463				<a  href="/about-wcb/whats-new/news-and-announcements.html">News and announcements</a>
464				</li>
465				<li>
466					<a  href="/about-wcb/whats-new/legislative-changes.html">Legislative changes</a>
467				</li>
468				<li>
469					<a href="/about-wcb/whats-new/worksight-magazine/"><em>Worksight</em></a>
470				</li>
471				<li>
472					<a href="/about-wcb/whats-new/success-stories/">Success stories</a>
473				</li>
474				<li>
475					<a  href="/about-wcb/whats-new/videos/">Video library</a>
476				</li>
477			</ul>
478		</li> 
479        <li>
480          <a  href="/about-wcb/careers/">Careers</a>
481          <ul>
482            <li>
483              <a  href="/about-wcb/careers/why-work-at-wcb.html">Why work at WCB?</a>
484            </li>
485            <li>
486              <a  href="/about-wcb/careers/why-people-stay-at-wcb.html">Why people stay at WCB</a>
487            </li>
488            <li>
489              <a  href="https://wcbalberta.wd10.myworkdayjobs.com/wcbalbertacareers"  target="_blank">Career opportunities</a>
490            </li>
491          </ul>
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493        <li>
494          <a  href="/about-wcb/policy-and-legislation/">Policy and legislation</a>
495          <ul>
496            <li>
497              <a href="/about-wcb/policy-manual/">Policies and information manual</a>
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500              <a  href="/about-wcb/policy-and-legislation/whats-new-in-policy.html">What's new in policy?</a>
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502            <li>
503              <a  href="/about-wcb/policy-and-legislation/policy-development-and-consultation/">Policy development and consultation</a>
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506              <a  href="/about-wcb/policy-and-legislation/legislation.html">Legislation</a>
507            </li>
508            <li>
509              <a  href="/about-wcb/policy-and-legislation/board-orders.html">Board orders</a>
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511          </ul>
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514          <a  href="/about-wcb/procedures/">Procedures</a>
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517          <a  href="/about-wcb/company-information/">Company information</a>
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520              <a  href="/about-wcb/company-information/our-leadership.html">Our Leadership</a>
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522            <li>
523              <a  href="/about-wcb/company-information/board-of-directors/">Board of Directors</a>
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526              <a  href="/about-wcb/company-information/our-focus.html">Our focus</a>
527            </li>
528            <li>
529              <a  href="/about-wcb/company-information/annual-report-and-archives.html">Annual report and archives</a>
530            </li>
531            <li>
532              <a  href="/about-wcb/company-information/accountability-at-wcb-alberta.html">Accountability at WCB-Alberta</a>
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534          </ul>
535        </li>
536        <li>
537          <a  href="/about-wcb/bid-and-vendor-information.html">Bid and vendor information</a>
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540          <a  href="/about-wcb/community-partnerships/">Community partnerships</a>
541        </li>
542        <li>
543          <a  href="/about-wcb/research-program/">Research program</a>
544          <ul>
545            <li>
546              <a  href="/about-wcb/research-program/approved-projects/">Approved projects</a>
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548          </ul>
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550      </ul>
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552    <li>
553      <img class="menu-icon" src="/assets/images/icn-centre-sm.png" alt="Millard Health Treatment Centre Icon" />
554      <a href="/millard-health-treatment-centre/" class="with-icon">Millard Health Treatment Centre</a>
555      <ul>
556        <li class="section-intro">We are a leading provider of rehabilitation and disability management services in Alberta.</li>
557        <li>
558          <a href="/millard-health-treatment-centre/programs-and-services/">Programs and services</a>
559          <ul>
560            <li>
561              <a href="/millard-health-treatment-centre/programs-and-services/assessment-services.html">Assessment services</a>
562            </li>
563            <li>
564              <a  href="/millard-health-treatment-centre/programs-and-services/treatment-programs.html">Treatment programs</a>
565            </li>
566            <li>
567              <a  href="/millard-health-treatment-centre/programs-and-services/re-employment-services.html">Re-employment services</a>
568            </li>
569            <li>
570              <a  href="/millard-health-treatment-centre/programs-and-services/prevention-services.html">Prevention services</a>
571            </li>
572          </ul>
573        </li>
574        <li>
575          <a href="/millard-health-treatment-centre/workshops/">Workshops</a>
576          <ul>
577            <li>
578              <a href="/millard-health-treatment-centre/workshops/cognitive-psychosocial-job-demands-analysis.html">Cognitive-psychosocial job demands analysis workshop</a>
579            </li>
580              <li>
581                <a href="/millard-health-treatment-centre/workshops/industrial-ergonomics-workshop.html">Industrial ergonomics workshop</a>
582              </li>
583              <li>
584                <a href="/millard-health-treatment-centre/workshops/modified-duties-workshop.html">
584Modified duties workshop</a>
585              </li>
586              <li>
587                <a href="/millard-health-treatment-centre/workshops/office-ergonomics-workshop.html">Office ergonomics workshop</a>
588              </li>
589              <li>
590                <a href="/millard-health-treatment-centre/workshops/physical-demands-analysis-workshop.html">Physical demands analysis workshop</a>
591              </li>
592              <li>
593                <a href="/millard-health-treatment-centre/workshops/vestibular-rehabilitation-course.html">Vestibular rehabilitation course</a>
594              </li> 
595              <li>
596                <a href="/millard-health-treatment-centre/workshops/millard_workshops.asp">Workshop registration form</a>
597              </li>
598          </ul>
599        </li>
600        <li>
601          <a href="/millard-health-treatment-centre/what-to-expect-at-millard-health/">What to expect at Millard Health</a>
602          <ul>
603            <li>
604              <a href="/millard-health-treatment-centre/what-to-expect-at-millard-health/your-experience-matters.html">Your experience matters</a>
605            </li>
606            <li>
607              <a  href="/millard-health-treatment-centre/what-to-expect-at-millard-health/client-rights.html">Client rights</a>
608            </li>
609            <li>
610              <a  href="/about-wcb/contact-us.html#millard-health">Contact us</a>
611            </li>
612          </ul>
613        </li>
614      </ul>
615    </li>
616  </ul>
617</nav>
618
619	<div id="nav">
620  <div class="container">
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622      <ul class="top-level">
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624          <a href="/" aria-label="Click to go back to homepage"></a>
625        </li>
626        <li class="has-menu claims">
627          <a href="/claims">Claims</a>
628          <div class="menu with-feature">
629            <div class="menu-content">
630              <div class="menu-lead">
631                <img class="menu-icon" src="/assets/images/icn-claims.png" alt="Claims Icon"/>
632                <h2>
633                  <a href="/claims/">Claims</a>
634                </h2>
635                <p>When an injury happens at work, we’re here to help every step of the way.</p>
636              </div>
637              <div class="menu-column">
638                <ul class="site-list">
639                  <li>
640                    <a  href="/claims/report-an-injury/">Report an injury</a>
641                    <ul>
642                      <li>
643                        <a href="/claims/report-an-injury/for-workers.html">For workers</a>
644                      </li>
645                      <li>
646                        <a href="/claims/report-an-injury/for-employers.html">For employers</a>
647                      </li>
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649                        <a href="/claims/report-an-injury/for-health-care-providers.html">For health care providers</a>
650                      </li>
651                    </ul>
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653                  <li>
654                    <a href="/claims/the-claims-process/">The claims process</a>
655                    <ul>
656                      <li>
657                        <a href="/claims/the-claims-process/for-workers.html">For workers</a>
658                      </li>
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660                        <a href="/claims/the-claims-process/for-employers.html">For employers</a>
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663                        <a href="/claims/the-claims-process/for-health-care-providers.html">For health care providers</a>
664                      </li>
665                    </ul>
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668                    <a href="/claims/information-for-farm-workers.html">Information for farm workers</a>
669                  </li>
670                </ul>
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673                <ul class="site-list">
674                  <li>
675                    <a href="/claims/benefits-during-your-claim/">Benefits during your claim</a>
676                    <ul>
677                      <li>
678                        <a href="/claims/benefits-during-your-claim/wage-replacement.html">Wage replacement</a>
679                      </li>
680                      <li>
681                        <a href="/claims/benefits-during-your-claim/medical-benefits.html">Medical benefits</a>
682                      </li>
683                      <li>
684                        <a  href="/claims/benefits-during-your-claim/fatality-and-survivor-benefits.html">
684Fatality and survivor benefits</a>
685                      </li>
686                      <li>
687                        <a href="/claims/benefits-during-your-claim/expense-reimbursement.html">Expense reimbursement</a>
688                      </li>
689                    </ul>
690                  </li>
691                  <li>
692                    <a  href="/claims/review-and-appeals/">Review and appeals</a>
693                    <ul>
694                      <li>
695                        <a  href="/claims/review-and-appeals/for-workers.html">For workers</a>
696                      </li>
697                      <li>
698                        <a  href="/claims/review-and-appeals/for-employers/">For employers</a>
699                      </li>
700                    </ul>
701                  </li>
702                  <li>
703                    <a href="/claims/access-to-information.html">Access to Information</a>
704                  </li>
705                  <!--<li>
706                      <a  href="/about-wcb/news-and-announcements/postal-service-disruption.html">Postal service disruption</a>
707                    </li>-->
708                </ul>
709              </div>
710            </div>
711            <div class="menu-feature">
712              <img class="feature-image" src="/assets/images/menu-feature-1.jpg?202105041200" alt="Know your right"/>
713              <h3>Report your injury in the myWCB worker mobile app</h3>
714              <p>
715                The myWCB worker app is the quickest way to report your injury. It saves you time, so you can start focusing on your recovery.
716              </p>
717              <ul class="content-list">
718                <li>
719                  <a href="https://apps.apple.com/ca/app/mywcb-ab-for-workers/id1453092935" target="_blank" onClick="trackingLink('featurette', 'https://apps.apple.com/ca/app/mywcb-ab-for-workers/id1453092935');">Download for iPhone.</a>
720                </li>
721                <li>
722                  <a href="https://play.google.com/store/apps/details?id=ca.ab.wcb.columbia&hl=en_CA&gl=US" target="_blank" onClick="trackingLink('featurette', 'https://play.google.com/store/apps/details?id=ca.ab.wcb.columbia&hl=en_CA&gl=US');">Download for Android.</a>
723                </li>
724              </ul>
725            </div>
726          </div>
727        </li>
728        <li class="has-menu treatment-and-recovery">
729          <a href="/treatment-and-recovery/">
730            Treatment and<br/>Recovery
731          </a>
732          <div class="menu with-feature">
733            <div class="menu-content">
734              <div class="menu-lead">
735                <img class="menu-icon" src="/assets/images/icn-treatment.png" alt="Treatment Icon" />
736                <h2>
737                  <a href="/treatment-and-recovery/">Treatment and Recovery</a>
738                </h2>
739                <p>We connect you with the resources and services you need to help you recover.</p>
740              </div>
741              <div class="menu-column">
742                <ul class="site-list">
743                  <li>
744                    <a href="/treatment-and-recovery/get-treatment/">Get treatment</a>
745                    <ul>
746                      <li>
747                        <a href="/treatment-and-recovery/get-treatment/find-a-physiotherapist.asp">Find a physiotherapist</a>
748                      </li>
749                      <li>
750                        <a href="/treatment-and-recovery/get-treatment/find-a-chiropractor.asp">Find a chiropractor</a>
751                      </li>
752                      <li>
753                        <a href="/treatment-and-recovery/get-treatment/find-an-acupuncturist.asp">Find an acupuncturist</a>
754                      </li>
755                      <li>
756                        <a href="/treatment-and-recovery/get-treatment/occupational-injury-service-clinics-and-doctors/">Occupational Injury Service clinics and doctors</a>
757                      </li>
758                    </ul>
759                  </li>
760                  <li>
761                    <a  href="/treatment-and-recovery/health-care-services.html">Health care services</a>
762                  </li>
763                  <li>
764                    <a  href="/treatment-and-recovery/achieve-your-best-recovery.html">Achieve your best recovery</a>
765                  </li>
766                </ul>
767              </div>
768              <div class="menu-column">
769                <ul class="site-list">
770                  <li>
771                    <a href="/treatment-and-recovery/specialized-injury-support/">Specialized injury support</a>
772                    <ul>
773                      <li>
774                        <a href="/treatment-and-recovery/specialized-injury-support/psychological-injuries/">Psychological injuries</a>
775                      </li>
776                      <li>
777                        <a href="/treatment-and-recovery/specialized-injury-support/physical-injuries.html">Physical injuries</a>
778                      </li>
779                      <li>
780                        <a href="/treatment-and-recovery/specialized-injury-support/severe-injuries.html">Severe injuries</a>
781                      </li>
782                    </ul>
783                  </li>
784                  <li>
785                    <a  href="/treatment-and-recovery/differences-in-medical-opinions.html">Differences in medical opinions</a>
786                  </li>
787                </ul>
788              </div>
789            </div>
790            <div class="menu-feature">
791              <img class="feature-image" src="/assets/images/menu-feature-2.jpg?201709251200" alt="Doctor and patient" />
792              <h3>Access a doctor within 30 minutes of clinic arrival</h3>
793              <p>Occupational Injury Service (OIS) helps injured workers return to work quickly and safely by giving them access to a doctor with experience in work-related injuries. </p>
794              <ul class="content-list">
795                <li>
796                  <a href="/treatment-and-recovery/get-treatment/occupational-injury-service-clinics-and-doctors/">Learn more about OIS.</a>
797                </li>
798              </ul>
799            </div>
800          </div>
801        </li>
802        <li class="has-menu return-to-work">
803          <a href="/return-to-work/">Return to Work</a>
804          <div class="menu with-feature">
805            <div class="menu-content">
806              <div class="menu-lead">
807                <img class="menu-icon" src="/assets/images/icn-return.png" alt="Return to Work Icon" />
808                <h2>
809                  <a href="/return-to-work/" style="white-space:nowrap;">Return to Work</a>
810                </h2>
811                <p>Together, we will find the right plan to help you achieve your best return-to-work result.</p>
812              </div>
813
814              <div class="menu-column menu-column-full">
815                <ul class="site-list">
816                  <li>
817                    <a href="/return-to-work/return-to-work-planning/">Return-to-work planning</a>
818                    <ul>
819                      <li>
820                        <a href="/return-to-work/return-to-work-planning/for-workers.html">For workers</a>
821                      </li>
822                      <li>
823                        <a href="/return-to-work/return-to-work-planning/for-employers.html">For employers</a>
824                      </li>
825                      <li>
826                        <a  href="/return-to-work/return-to-work-planning/formalizing-a-modified-work-program.html">Formalizing a modified work program</a>
827                      </li>
828                      <li>
829                        <a href="/return-to-work/training-on-the-job.html">Training-on-the-job program</a>
830                      </li>
831                    </ul>
832                  </li>
833                  <li>
834                    <a  href="/return-to-work/training-and-skills-development.html">Training and skills development</a>
835                  </li>
836                  <li>
837                    <a  href="/return-to-work/labour-market-information.html">Labour market information</a>
838                  </li>
839                </ul>
840              </div>
841            </div>
842            <div class="menu-feature">
843              <img class="feature-image" src="/assets/images/menu-feature-3.png?202006261700" alt="workers in yellow vests reviewing a plan" />
844              <h3>Employers, get our training-on-the-job (TOJ) program working for you</h3>
845              <p>If you have any questions or need help getting started, please email us at <a href="mailto:[email protected]">[email protected]</a>.</p>
846              <ul class="content-list">
847                <li>
848                  <a  href="/assets/pdfs/employers/EFS_Training_on_the_job_program.pdf">Learn more.</a>
849                </li>
850              </ul>
851            </div>
852          </div>
853        </li>
854        <li class="has-menu insurance-and-premiums">
855          <a href="/insurance-and-premiums/">
856            Insurance and<br/>Premiums
857          </a>
858          <div class="menu with-feature">
859            <div class="menu-content">
860              <div class="menu-lead">
861                <img class="menu-icon" src="/assets/images/icn-premiums.png" alt="Insurance Icon" />
862                <h2>
863                  <a href="/insurance-and-premiums/">Insurance and Premiums</a>
864                </h2>
865                <p>Workers’ compensation coverage protects workers and employers from the impacts of workplace injuries and illnesses.</p>
866              </div>
867              <div class="menu-column">
868                <ul class="site-list">
869                  <li>
870                    <a href="https://sam.wcb.ab.ca/AccountRegistration/AcctRegIndex.aspx" target="_blank" onClick="trackingLink('featurette', 'https://sam.wcb.ab.ca/AccountRegistration/AcctRegIndex.aspx');">Get coverage</a>
871                  </li>
872                  <li>
873                    <a href="/insurance-and-premiums/types-of-coverage/">Types of coverage</a>
874                    <ul>
875                      <li>
876                        <a  href="/insurance-and-premiums/types-of-coverage/worker-coverage.html">Worker coverage</a>
877                      </li>
878                      <li>
879                        <a  href="/insurance-and-premiums/types-of-coverage/pers
879onal-coverage.html">Personal coverage</a>
880                      </li>
881                      <li>
882                        <a href="/insurance-and-premiums/types-of-coverage/coverage-for-contractors-and-subcontractors.html">Coverage for contractors and subcontractors</a>
883                      </li>
884                      <li>
885                        <a  href="/insurance-and-premiums/types-of-coverage/coverage-in-special-circumstances.html">Coverage in special circumstances</a>
886                      </li>
887                      <li>
888                        <a  href="/insurance-and-premiums/types-of-coverage/working-outside-alberta.asp">Working outside Alberta</a>
889                      </li>
890                      <li>
891                        <a  href="/insurance-and-premiums/types-of-coverage/farming-coverage/">Farming coverage</a>
892                      </li>
893                    </ul>
894                  </li>
895                </ul>
896              </div>
897              <div class="menu-column">
898                <ul class="site-list">
899                  <li>
900                    <a href="/insurance-and-premiums/clearance-letters/">Clearance letters</a>
901                    <ul>
902                      <li>
903                        <a  href="/insurance-and-premiums/clearance-letters/when-is-a-clearance-needed/">When is a clearance needed?</a>
904                      </li>
905                      <li>
906                        <a href="https://decc.wcb.ab.ca/Clearance/RequestClearance.aspx" target="_blank" onClick="trackingLink('featurette', 'https://decc.wcb.ab.ca/Clearance/RequestClearance.aspx');">Get a clearance letter</a>
907                      </li>
908                    </ul>
909                  </li>
910                  <li>
911                    <a  href="/insurance-and-premiums/how-premiums-are-set/">How premiums are set</a>
912                    <ul>
913                      <li>
914                        <a  href="/insurance-and-premiums/how-premiums-are-set/industry-classifications.html">Industry classifications</a>
915                      </li>
916                      <li>
917                        <a  href="/insurance-and-premiums/how-premiums-are-set/rate-setting/">Rate setting</a>
918                      </li>
919                    </ul>
920                  </li>
921                </ul>
922              </div>
923              <div class="menu-column">
924                <ul class="site-list">
925                  <li>
926                    <a  href="/insurance-and-premiums/lower-your-premiums/">Lower your premiums</a>
927                    <ul>
928                      <li>
929                        <a  href="/insurance-and-premiums/lower-your-premiums/partnerships-in-injury-reduction-(pir).html">Partnerships in Injury Reduction (PIR)</a>
930                      </li>
931                      <li>
932                        <a  href="/insurance-and-premiums/lower-your-premiums/occupational-injury-service-(ois).html">Occupational Injury Service (OIS)</a>
933                      </li>
934                      <li>
935                        <a  href="/insurance-and-premiums/lower-your-premiums/safety-associations.html">Safety associations</a>
936                      </li>
937                      <li>
938                        <a  href="/insurance-and-premiums/lower-your-premiums/industry-custom-pricing.html">Industry Custom Pricing (ICP)</a>
939                      </li>
940                      <li>
941                        <a  href="/insurance-and-premiums/lower-your-premiums/modified-work-programs.html">Modified work programs</a>
942                      </li>
943                    </ul>
944                  </li>
945                  <li>
946                    <a  href="/insurance-and-premiums/pay-premiums.html">Pay premiums</a>
947                  </li>
948                  <li>
949                    <a  href="/insurance-and-premiums/annual-returns.html">Annual returns</a>
950                  </li>
951                  <li>
952                    <a  href="/insurance-and-premiums/premium-review-and-appeal-process.html">Premium review and appeal process</a>
953                  </li>
954                </ul>
955              </div>
956            </div>
957             <div class="menu-feature">
958              <img class="feature-image" src="/assets/images/2026_HCS_employer_learning_event.png" alt="Psychological injury recovery icon" />
959              <h3>Psychological injury recovery: What employers need to know</h3>
960              <p>Help workers recover after psychological injury with expert insight from Dr. Tim Black of Wounded Warriors Canada in this free virtual employer session on June 25,12:00-1:30 p.m.</p>
961              <ul class="content-list">
962                <li>
963                  <a  href="https://wcb-ab.webex.com/weblink/register/r337247669a581815e2507a2511f72aee">Register now</a>
964                </li>
965              </ul>
966            </div>
967          </div>
968        </li>
969        <li class="has-menu resources">
970          <a href="/resources/">Resources</a>
971          <div class="menu with-feature">
972            <div class="menu-content">
973              <div class="menu-lead">
974                <img class="menu-icon" src="/assets/images/icn-resources.png" alt="Resources Icon" />
975                <h2>
976                  <a href="/resources/">Resources</a>
977                </h2>
978                <p>We have the information and tools to support you when an injury happens at work.</p>
979              </div>
980
981              <div class="menu-column">
982                <ul class="site-list">
983                  <li>
984                    <a href="/resources/for-workers/">For workers</a>
985                    <ul>
986                      <li>
987                        <a href="/resources/for-workers/forms-and-guides.html">Forms and guides</a>
988                      </li>
989                      <li>
990                        <a href="/resources/for-workers/fact-sheets.html">Fact sheets</a>
991                      </li>
992                      <li>
993                        <a  href="/resources/for-workers/union-representative-seminars/">Union representative seminars</a>
994                      </li>
995                      <li>
996                        <a href="/resources/for-workers/online-services/">Online services</a>
997                      </li>
998                    </ul>
999                  </li>
1000                  <li>
1001                    <a href="/about-wcb/whats-new/videos/">Video library</a>
1002                  </li>
1003                  <li>
1004                    <a href="/resources/translation-and-interpretation-services.html">Translation services</a>
1005                  </li>
1006                </ul>
1007              </div>
1008              <div class="menu-column">
1009                <ul class="site-list">
1010                  <li>
1011                    <a href="/resources/for-employers/">For employers</a>
1012                    <ul>
1013                      <li>
1014                        <a href="/resources/for-employers/forms-and-guides/">Forms and guides</a>
1015                      </li>
1016                      <li>
1017                        <a href="/resources/for-employers/fact-sheets.html">Fact sheets</a>
1018                      </li>
1019                      <li>
1020                        <a href="/resources/for-employers/seminars-and-workshops/">Seminars and workshops</a>
1021                      </li>
1022                      <li>
1023                        <a href="/resources/for-employers/form_orders.asp">Order WCB-Alberta forms</a>
1024                      </li>
1025                      <li>
1026                        <a href="/resources/for-employers/online-services.html">Online services</a>
1027                      </li>
1028                    </ul>
1029                  </li>
1030                  <li>
1031                    <a href="/resources/for-elected-officials/">For elected officials</a>
1032                  </li>
1033                </ul>
1034              </div>
1035              <div class="menu-column">
1036                <ul class="site-list">
1037                  <li>
1038                    <a href="/resources/for-health-care-and-service-providers/">For health care and service providers</a>
1039                    <ul>
1040                      <li>
1041                        <a href="/resources/for-health-care-and-service-providers/forms-and-guides/">Forms and guides</a>
1042                      </li>
1043                      <li>
1044                        <a href="/resources/for-health-care-and-service-providers/fact-sheets.html">Fact sheets</a>
1045                      </li>
1046                      <li>
1047                        <a href="/resources/for-health-care-and-service-providers/billing-information.html">Billing information</a>
1048                      </li>
1049                      <li>
1050                        <a href="/resources/for-health-care-and-service-providers/contract-information.html">Contract information</a>
1051                      </li>
1052                      <li>
1053                        <a href="/resources/for-health-care-and-service-providers/hcp_form_orders.asp">Order WCB-Alberta forms</a>
1054                      </li>
1055                      <li>
1056                        <a href="/resources/for-health-care-and-service-providers/online-services.html">Online services</a>
1057                      </li>
1058                    </ul>
1059                  </li>
1060
1061                </ul>
1062              </div>
1063            </div>
1064           <div class="menu-feature">
1065              <img class="feature-image" src="/assets/images/MH_workshops_featurette.png" alt="Millard health workshop graphic"/>
1066              <h3>Stronger return-to-work results.</h3>
1067              <p>
1068                Millard Health’s hands-on workshops help you take a proactive approach to injury prevention and build effective return-to-work plans. Learn how to apply practical strategies that fit your workplace—supporting recovery while reducing time away from work. <a  href="/millard-health-treatment-centre/workshops/">Sign up today</a>. 
1069              </p>
1070          </div>
1071        </li>
1072        <li class="has-menu about-wcb">
1073          <a href="/about-wcb/">About WCB</a>
1074          <div class="menu with-feature">
1075            <div class="menu-content">
1076              <div class="menu-lead">
1077                <img class="menu-icon" src="/assets/images/icn-about.png" alt="About WCB Icon" />
1078                <h2>
1079                  <a href="/about-wcb/">About WCB</a>
1080                </h2>
1081                <p>Workplace injury and illness can impact people's lives&mdash;
1081we're here to help.</p>
1082              </div>
1083
1084              <div class="menu-column">
1085                <ul class="site-list">
1086                  <li>
1087                    <a  href="/about-wcb/contact-us.html">Contact us</a>
1088                  </li>
1089                  <li>
1090                    <a  href="/about-wcb/whats-new/">What's new at WCB</a>
1091                    <ul>
1092                      <li>
1093                        <a  href="/about-wcb/whats-new/news-and-announcements.html">News and announcements</a>
1094                      </li>
1095                      <li>
1096                        <a href="/about-wcb/whats-new/worksight-magazine/">
1097                          <em>Worksight</em> newsletter
1098                        </a>
1099                      </li>
1100                      <li>
1101                        <a href="/about-wcb/whats-new/success-stories/">Success stories</a>
1102                      </li>
1103                      <li>
1104                        <a  href="/about-wcb/whats-new/videos/">Video library</a>
1105                      </li>
1106                    </ul>
1107                  </li>
1108                  <li>
1109                    <a  href="/about-wcb/careers/">Careers</a>
1110                    <ul>
1111                      <li>
1112                        <a  href="/about-wcb/careers/why-work-at-wcb.html">Why work at WCB?</a>
1113                      </li>
1114                      <li>
1115                        <a  href="/about-wcb/careers/why-people-stay-at-wcb.html">Why people stay at WCB</a>
1116                      </li>
1117                      <li>
1118                        <a href="https://wcbalberta.wd10.myworkdayjobs.com/wcbalbertacareers" target="_blank" onClick="trackingLink('featurette', 'https://wcbalberta.wd10.myworkdayjobs.com/wcbalbertacareers');">Career opportunities</a>
1119                      </li>
1120                    </ul>
1121                  </li>
1122                </ul>
1123              </div>
1124              <div class="menu-column">
1125                <ul class="site-list">
1126                  <li>
1127                    <a  href="/about-wcb/policy-and-legislation/">Policy and legislation</a>
1128                    <ul>
1129                      <li>
1130                        <a href="/about-wcb/policy-manual/">Policies and Information Manual</a>
1131                      </li>
1132                      <li>
1133                        <a  href="/about-wcb/policy-and-legislation/whats-new-in-policy.html">What's new in policy?</a>
1134                      </li>
1135                      <li>
1136                        <a  href="/about-wcb/policy-and-legislation/policy-development-and-consultation/">Policy development and consultation</a>
1137                      </li>
1138                      <li>
1139                        <a href="/about-wcb/policy-and-legislation/policy-consultation-advisory-group.html">Policy Consultation Advisory Group</a>
1140                      </li>
1141
1142                      <li>
1143                        <a  href="/about-wcb/policy-and-legislation/legislation.html">Legislation</a>
1144                      </li>
1145                      <li>
1146                        <a  href="/about-wcb/policy-and-legislation/board-orders.html">Board orders</a>
1147                      </li>
1148                    </ul>
1149                  </li>
1150                  <li>
1151                    <a  href="/about-wcb/procedures/">Procedures</a>
1152                    <ul>
1153                      <li>
1154                        <a href="/about-wcb/procedures-manual/" target="_blank">Procedures manual</a>
1155                      </li>
1156                    </ul>
1157                  </li>
1158                </ul>
1159              </div>
1160              <div class="menu-column">
1161                <ul class="site-list">
1162                  <li>
1163                    <a  href="/about-wcb/company-information/">Company information</a>
1164                    <ul>
1165                      <li>
1166                        <a  href="/about-wcb/company-information/our-leadership.html">Our Leadership</a>
1167                      </li>
1168                      <li>
1169                        <a  href="/about-wcb/company-information/board-of-directors/">Board of Directors</a>
1170                      </li>
1171                      <li>
1172                        <a  href="/about-wcb/company-information/our-focus.html">Our focus</a>
1173                      </li>
1174                      <li>
1175                        <a  href="/about-wcb/company-information/annual-report-and-archives.html">Annual report and archives</a>
1176                      </li>
1177                      <li>
1178                        <a  href="/about-wcb/company-information/accountability-at-wcb-alberta.html">Accountability at WCB-Alberta</a>
1179                      </li>
1180                    </ul>
1181                  </li>
1182                  <li>
1183                    <a href="/about-wcb/bid-and-vendor-information.html">Bid and vendor information</a>
1184                  </li>
1185                  <li>
1186                    <a href="/about-wcb/community-partnerships/">Community partnerships</a>
1187                  </li>
1188                  <li>
1189                    <a href="/about-wcb/research-program/">Research program</a>
1190                    <ul>
1191                      <li>
1192                        <a  href="/about-wcb/research-program/approved-projects/">Approved projects</a>
1193                      </li>
1194                    </ul>
1195                  </li>
1196                </ul>
1197              </div>
1198            </div>
1199             <div class="menu-feature">
1200              <img class="feature-image" src="/assets/images/agm_featurette.png" alt="2025 Annual Report"/>
1201              <h3>
1202                2025 Annual Report
1203              </h3>
1204              <p>
1205             Our efforts in 2025 strengthened the workers’ compensation system and supported injured workers in their recovery and return to work. <br/>  
1206                  See what we achieved in the <a href="/annual-report-2025/" target="_blank";">2025 Annual Report</a>.
1207                
1208              </p>
1209            </div>
1210          </div>
1211        </li>
1212        <li class="treatment-center has-menu millard-health-treatment-centre">
1213          <a href="/millard-health-treatment-centre/">Millard Health <br />Treatment Centre</a>
1214          <div class="menu with-feature">
1215            <div class="menu-content">
1216              <div class="menu-lead">
1217                <img class="menu-icon" src="/assets/images/icn-millard.png" alt="Millard Health Treatment Centre Icon" />
1218                <h2>
1219                  <a href="/millard-health-treatment-centre/">Millard Health Treatment Centre</a>
1220                </h2>
1221                <p>We are a leading provider of rehabilitation and disability management services in Alberta.</p>
1222              </div>
1223
1224              <div class="menu-column">
1225                <ul class="site-list">
1226                  <li>
1227                    <a href="/millard-health-treatment-centre/programs-and-services/">Programs and services</a>
1228                    <ul>
1229                      <li>
1230                        <a href="/millard-health-treatment-centre/programs-and-services/assessment-services.html">Assessment services</a>
1231                      </li>
1232                      <li>
1233                        <a  href="/millard-health-treatment-centre/programs-and-services/treatment-programs.html">Treatment programs</a>
1234                      </li>
1235                      <li>
1236                        <a  href="/millard-health-treatment-centre/programs-and-services/re-employment-services.html">Re-employment services</a>
1237                      </li>
1238                      <li>
1239                        <a  href="/millard-health-treatment-centre/programs-and-services/prevention-services.html">Prevention services</a>
1240                      </li>
1241                    </ul>
1242                  </li>
1243                </ul>
1244              </div>
1245              <div class="menu-column">
1246                <ul class="site-list">
1247                  <li>
1248                    <a href="/millard-health-treatment-centre/workshops/">Workshops</a>
1249                    <ul>
1250                      <li>
1251                        <a href="/millard-health-treatment-centre/workshops/cognitive-psychosocial-job-demands-analysis.html">Cognitive-psychosocial job demands analysis workshop</a>
1252                      </li>
1253                      <li>
1254                        <a href="/millard-health-treatment-centre/workshops/industrial-ergonomics-workshop.html">Industrial ergonomics workshop</a>
1255                      </li>
1256                      <li>
1257                        <a href="/millard-health-treatment-centre/workshops/modified-duties-workshop.html">
1257Modified duties workshop</a>
1258                      </li>
1259                      <li>
1260                        <a href="/millard-health-treatment-centre/workshops/office-ergonomics-workshop.html">Office ergonomics workshop</a>
1261                      </li>
1262                      <li>
1263                        <a href="/millard-health-treatment-centre/workshops/physical-demands-analysis-workshop.html">Physical demands analysis workshop</a>
1264                      </li>
1265                      <li>
1266                        <a href="/millard-health-treatment-centre/workshops/millard_workshops.asp">Workshop registration form</a>
1267                      </li>
1268                    </ul>
1269                  </li>
1270                </ul>
1271              </div>
1272              <div class="menu-column">
1273                <ul class="site-list">
1274                  <li>
1275                    <a href="/millard-health-treatment-centre/what-to-expect-at-millard-health/">What to expect at Millard Health</a>
1276                    <ul>
1277                      <li>
1278                        <a href="/millard-health-treatment-centre/what-to-expect-at-millard-health/your-experience-matters.html">Your experience matters</a>
1279                      </li>
1280                      <li>
1281                        <a href="/millard-health-treatment-centre/what-to-expect-at-millard-health/client-rights.html">Client rights</a>
1282                      </li>
1283                      <li>
1284                        <a href="/about-wcb/contact-us.html#millard-health">Contact us</a>
1285                      </li>
1286                    </ul>
1287                  </li>
1288                </ul>
1289              </div>
1290            </div>
1291            <div class="menu-feature">
1292              <img class="feature-image" src="/assets/images/menu-feature-7.jpg?201802211200" alt="Millard workshops" />
1293              <h3>Help at every step in your return-to-work journey</h3>
1294              <p>If you're unable to return to your pre-accident job, we can help you prepare for a new position.</p>
1295
1296            </div>
1297          </div>
1298        </li>
1299      </ul>
1300    </div>
1301    <div class="clearfix"></div>
1302  </div>
1303</div>
1304
1305	<div class="page-banner insurance-and-premiums">
1306	<div class="container">
1307		<div class="row">
1308			<div class="col-xs-6 hidden-xs hidden-sm no-left-gutter no-right-gutter">
1309				<div class="page-banner-panel">
1310					<h3>
1311            Workers’ compensation coverage protects workers and employers from the impacts of workplace injuries and illnesses.
1312          </h3>
1313				</div>
1314			</div>
1315		</div>
1316	</div>
1317</div>
1318	<div class="body">
1319		<div class="container">
1320			<div class="row">
1321				<div class="font-resizer hidden-xs hidden-sm hidden-md">
1322    <span class="resize-smaller">-A</span>
1323    <span class="resize-reset">A</span>
1324    <span class="resize-bigger">+A</span>
1325    <span id="printer" class="print"><i class="fa fa-print"></i></span>
1326</div>
1327			</div>
1328			<div class="row">
1329				<div class="col-lg-3 no-left-gutter no-right-gutter hidden-xs hidden-sm hidden-md">
1330					<div class="section-nav">
1331	<h2>
1332		<a href="/insurance-and-premiums/">Insurance and Premiums</a>
1333	</h2>
1334	<ul class="site-list">
1335		<li>
1336			<a href="https://sam.wcb.ab.ca/AccountRegistration/AcctRegindex.aspx" target="_blank">Get coverage</a>
1337		</li>
1338		<li>
1339			<a href="/insurance-and-premiums/types-of-coverage/">Types of coverage</a>
1340			<ul>
1341				<li>
1342					<a href="/insurance-and-premiums/types-of-coverage/worker-coverage.html">Worker coverage</a>
1343				</li>
1344				<li>
1345					<a href="/insurance-and-premiums/types-of-coverage/personal-coverage.html">Personal coverage</a>
1346				</li>
1347				<li>
1348					<a href="/insurance-and-premiums/types-of-coverage/coverage-for-contractors-and-subcontractors.html">Coverage for contractors and subcontractors</a>
1349				</li>
1350				<li>
1351					<a href="/insurance-and-premiums/types-of-coverage/coverage-in-special-circumstances.html">Coverage in special circumstances</a>
1352				</li>
1353				<li>
1354					<a href="/insurance-and-premiums/types-of-coverage/working-outside-alberta.asp">Working outside Alberta</a>
1355				</li>
1356				<li>
1357					<a href="/insurance-and-premiums/types-of-coverage/farming-coverage/">Farming coverage</a>
1358				</li>
1359			</ul>
1360		</li>
1361		<li>
1362			<a href="/insurance-and-premiums/clearance-letters/">Clearance letters</a>
1363			<ul>
1364				<li>
1365					<a href="/insurance-and-premiums/clearance-letters/when-is-a-clearance-needed/">When is a clearance needed</a>
1366				</li>
1367				<li>
1368					<a href="https://decc.wcb.ab.ca/Clearance/RequestClearance.aspx" target="_blank">Get a clearance letter</a>
1369				</li>
1370			</ul>
1371		</li>
1372		<li>
1373			<a href="/insurance-and-premiums/how-premiums-are-set/">How premiums are set</a>
1374			<ul>
1375				<li>
1376					<a href="/insurance-and-premiums/how-premiums-are-set/industry-classifications.html">Industry classifications</a>
1377				</li>
1378				<li>
1379					<a href="/insurance-and-premiums/how-premiums-are-set/rate-setting/">Rate setting</a>
1380          <ul>
1381            <li>
1382              <a href="/insurance-and-premiums/how-premiums-are-set/rate-setting/rates-from-previous-years.html">Rates from previous years</a>
1383            </li>
1384          </ul>
1385				</li>
1386			</ul>
1387		</li>
1388		<li>
1389			<a href="/insurance-and-premiums/lower-your-premiums/">Lower your premiums</a>
1390			<ul>
1391				<li>
1392					<a href="/insurance-and-premiums/lower-your-premiums/partnerships-in-injury-reduction-(pir).html">Partnerships in Injury Reduction (PIR)</a>
1393				</li>
1394				<li>
1395					<a href="/insurance-and-premiums/lower-your-premiums/occupational-injury-service-(ois).html">Occupational Injury Service (OIS)</a>
1396				</li>
1397				<li>
1398					<a href="/insurance-and-premiums/lower-your-premiums/safety-associations.html">Safety associations</a>
1399				</li>
1400				<li>
1401					<a href="/insurance-and-premiums/lower-your-premiums/industry-custom-pricing.html">Industry custom pricing</a>
1402				</li>
1403				<li>
1404					<a href="/insurance-and-premiums/lower-your-premiums/modified-work-programs.html">Modified work programs </a>
1405				</li>
1406			</ul>
1407		</li>
1408		<li>
1409			<a href="/insurance-and-premiums/pay-premiums.html">Pay premiums</a>
1410		</li>
1411		<li>
1412			<a href="/insurance-and-premiums/annual-returns.html">Annual returns</a>
1413		</li>
1414		<li>
1415			<a href="/insurance-and-premiums/premium-review-and-appeal-process.html">Premium review and appeal process</a>
1416		</li>
1417	</ul>
1418</div>
1419
1420					<div class="need-help">
1421  <h2>Need help?</h2>
1422  <div class="phone">
1423    <p>
1424      <strong>
1425        <span id="contact-header-1">Alberta:</span>
1426      </strong>
1427      <span id="contact-value-1">1-866-922-9221</span>
1428    </p>
1429    <p>
1430      <strong>
1431        <span id="contact-header-2">Rest of Canada:</span>
1432      </strong>
1433      <span id="contact-value-2">1-800-661-9608</span>
1434    </p>
1435  </div>
1436  <div class="email">
1437    <p>
1438      <a href="/forms/gen_claim_inq.asp" id="contact-online-enquiries">Online inquiries</a>
1439    </p>
1440  </div>
1441  <div class="NeedHelpform">
1442    <p>
1443      <a href="/millard-health-treatment-centre/millard_health_information.asp" id="contact-online-enquiries2">
1444        Millard Health<br /> information request
1445      </a>
1446    </p>
1447  </div>
1448</div>
1449
1450<div class="campaign">
1451	<div class="sidebarbuttons">
1452        <a href="/resources/for-workers/online-services/" class="button" onclick="trackingLink('HP banner', '/resources/for-workers/online-services/');">Worker app &nbsp;&nbsp;&nbsp;</a>
1453
1454        <a href="/resources/for-employers/online-services.html" class="button" onclick="trackingLink('HP Banner', '/resources/for-employers/online-services.html');">Employer app</a>
1455    </div>
1456
1457</div>
1458				</div>
1459				<div class="col-xs-12 col-lg-8 col-xl-9 inner-body">
1460					<div class="row">
1461    <div class="col-xs-12 hidden-xs hidden-sm">
1462        <div class="page-banner-panel">
1463            <div id="breadcrumb" class="breadcrumbs">
1464
1465            </div>
1466        </div>
1467    </div>
1468</div>
1469					<h1>Industry Custom Pricing (ICP)</h1>
1470					<div class="page-content">
1471						<p>
1472							Industry Custom Pricing (ICP) lets you take greater control of the premiums you pay. It's a voluntary, flexible option that allows industries to customize various features of their pricing program.<br>
1473						</p>
1474						<p>
1475							It's an industry-based option that can only be chosen if the majority of the industry agrees to change the base <a href="/assets/pdfs/employers/2026_pricing_guide.pdf" target="_blank">performance pricing program</a>. Employers in the industry are polled, and if greater than 50% of the industry (as measured by assessable earnings) votes in favour, the ICP program will start the next rate year. If 50% or less vote in favour of joining, the ICP program won't be implemented and the industry will stay in the standard pricing program.
1476						</p>
1477						<p>
1478							Industries participating in ICP will be automatically re-polled every five years to determine whether they wish to continue with the ICP option or return to standard pricing. An industry may be re-polled early (after the third or fourth years of its most recent vote on ICP) if there is sufficient evidence that the industry would like to change its ICP program or opt out of ICP.
1479						</p>
1480						<p>
1481							Features from the standard performance pricing model that can be customized with ICP include:<br>
1482						</p>
1483						<ul>
1484							<li>
1485								<strong>Experience ratio</strong> – This is your accident experience compared to other employers in your industry. This can be changed allowing more of your performance to be recognized.
1486							</li>
1487							<li>
1488								<strong>Participation</strong> – Every employer in the experience rating program is given a participation rate. The larger an employer is (as measured by premiums), the larger their participation factor. This can be changed to allow greater opportunities for bigger discounts or surcharges.
1489							</li>
1490							<li>
1491								<strong>Maximum discounts and surcharges</strong> – These can be increased from the standard 40% to 60%.
1492							</li>
1493							<li>
1494								<strong>Costs used to measure performance</strong> – If an industry chooses to no longer have cost relief (used to pay for claims that involve the prolonged recovery resulting from an aggravation of a pre-existing condition), the levy required to fund these costs is removed.
1495							</li>
1496						</ul>
1497						<p>
1498							Depending on the ICP options your industry selects, you could see a decrease in the industry base rate and larger discounts or surcharges on your account based on your performance. Employers doing well will likely pay less, and those who are doing poorly will pay more. All employers will get a lower base premium rate if the industry chooses to remove the cost relief levy.
1499						</p>
1500						<p>
1501							For more information, please contact the Underwriting team by email at <
1501a href="mailto:[email protected]">[email protected]</a>.
1502						</p>
1503					</div>
1504					<div class="documents supporting-documents">
1505						<h3>Resources</h3>
1506						<ul>
1507							<li>
1508								<a href="/assets/pdfs/employers/EFS_Industry_custom_pricing.pdf" target="_blank">Industry Custom Pricing fact sheet</a><br>
1509								Learn more about performance pricing customization, participating in ICP, and opting out.
1510							</li>
1511							<li>
1512								<a href="/assets/pdfs/employers/EFS_ICP_polling_process.pdf" target="_blank">Industry Custom Pricing polling process fact sheet</a><br>
1513								Find out more about the polling process involved with ICP.
1514							</li>
1515							<li>
1516								<a href="/assets/pdfs/employers/EFS_ICP_ER_option.pdf" target="_blank">Industry Custom Pricing experience rating option</a><br>
1517								ICP allows some features from the standard experience rating model to be customized.
1518							</li>
1519							<li>
1520								<a href="/assets/pdfs/employers/EFS_ICP_waiving_cost_relief.pdf" target="_blank">Industry Custom Pricing waiving of cost relief option</a><br>
1521								What cost relief means, how it works and how it can affect your claims.
1522							</li>
1523							<li>
1524								<a href="/assets/pdfs/employers/EFS_ICP_participating_industries_repolling_schedule.pdf" target="_blank">Industry Custom Pricing participating industries and repolling schedule</a><br>
1525								A list of industries participating in ICP and when they are scheduled to be re-polled.
1526							</li>
1527						</ul>
1528					</div>
1529				</div>
1530			</div>
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1532	</div>
1533	<div id="footer">
1534  <div class="footer-navigation hidden-xs hidden-sm hidden-md hidden-lg hidden-xl visible-xxl">
1535    <div class="foot-nav-container">
1536      <div class="footer-column footer-nav-column claims">
1537        <ul class="site-list">
1538          <li>
1539            <a href="/claims/">Claims</a>
1540            <ul>
1541              <li>
1542                <a href="/claims/report-an-injury/">Report an injury</a>
1543              </li>
1544              <li>
1545                <a href="/claims/the-claims-process/">The claims process</a>
1546              </li>
1547              <li>
1548                <a href="/claims/benefits-during-your-claim/">Benefits during your claim</a>
1549              </li>
1550              <li>
1551                <a href="/claims/review-and-appeals/">Review and appeals</a>
1552              </li>
1553              <li>
1554                <a href="/claims/information-for-farm-workers.html">Information for farm workers</a>
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1560      <div class="footer-column footer-nav-column treatment">
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1563            <a href="/treatment-and-recovery/">Treatment and Recovery</a>
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1566                <a href="/treatment-and-recovery/get-treatment/">Get treatment</a>
1567              </li>
1568              <li>
1569                <a href="/treatment-and-recovery/health-care-services.html">Health care services</a>
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1572                <a href="/treatment-and-recovery/achieve-your-best-recovery.html">Achieve your best recovery</a>
1573              </li>
1574              <li>
1575                <a href="/treatment-and-recovery/specialized-injury-support/">Specialized injury support</a>
1576              </li>
1577              <li>
1578                <a href="/treatment-and-recovery/differences-in-medical-opinions.html">Differences in medical opinions</a>
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1584      <div class="footer-column footer-nav-column return-to-work">
1585        <ul class="site-list">
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1587            <a href="/return-to-work/">Return to Work</a>
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1589              <li>
1590                <a href="/return-to-work/return-to-work-planning/">Return-to-work planning</a>
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1593                <a href="/return-to-work/training-and-skills-development.html">Training and skills development</a>
1594              </li>
1595              <li>
1596                <a  href="/return-to-work/labour-market-information.html">Labour market information</a>
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1600        </ul>
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1604          <li>
1605            <a href="/insurance-and-premiums">Insurance and Premiums</a>
1606            <ul>
1607              <li>
1608                <a href="https://sam.wcb.ab.ca/AccountRegistration/AcctRegindex.aspx" target="_blank">Get coverage</a>
1609              </li>
1610              <li>
1611                <a href="/insurance-and-premiums/types-of-coverage/">Types of coverage</a>
1612              </li>
1613              <li>
1614                <a href="/insurance-and-premiums/clearance-letters/">Clearance letters</a>
1615              </li>
1616              <li>
1617                <a href="/insurance-and-premiums/how-premiums-are-set/">How premiums are set</a>
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1619              <li>
1620                <a href="/insurance-and-premiums/lower-your-premiums/">Lower your premiums</a>
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1622              <li>
1623                <a href="/insurance-and-premiums/pay-premiums.html">Pay premiums</a>
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1626                <a href="/insurance-and-premiums/annual-returns.html">Annual returns</a>
1627              </li>
1628              <li>
1629                <a href="/insurance-and-premiums/premium-review-and-appeal-process.html">Premium review and appeal process</a>
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1641                <a href="/resources/for-workers/">For workers</a>
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1644                <a href="/resources/for-employers/">For employers</a>
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1646              <li>
1647                <a href="/resources/for-health-care-and-service-providers/">For health care and service providers</a>
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1649              <li>
1650                <a href="/resources/for-elected-officials/">For elected officials</a>
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1653                <a href="/resources/translation-and-interpretation-services.html">Translation and interpretation services</a>
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1659      <div class="footer-column footer-nav-column about-wcb">
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1662            <a href="/about-wcb/">About WCB</a>
1663            <ul>
1664              <li>
1665                <a href="/about-wcb/contact-us.html">Contact us</a>
1666              </li>
1667              <li>
1668                <a href="/about-wcb/whats-new/">What's new at WCB</a>
1669              </li>
1670              <li>
1671                <a href="/about-wcb/careers/">Careers</a>
1672              </li>
1673              <li>
1674                <a href="/about-wcb/policy-and-legislation/">Policy and legislation</a>
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1677                <a href="/about-wcb/company-information/">Company information</a>
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1680                <a href="/about-wcb/bid-and-vendor-information.html">Bid and vendor information</a>
1681              </li>
1682              <li>
1683                <a href="/about-wcb/community-partnerships/">Community partnerships</a>
1684              </li>
1685              <li>
1686                <a href="/about-wcb/research-program/">Research program</a>
1687              </li>
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1692      <div class="footer-column footer-nav-column footer-nav-column-last millard">
1693        <ul class="site-list">
1694          <li>
1695            <a href="/millard-health-treatment-centre/">Millard Health Treatment Centre</a>
1696            <ul>
1697              <li>
1698                <a href="/millard-health-treatment-centre/programs-and-services/">Programs and services</a>
1699              </li>
1700              <li>
1701                <a href="/millard-health-treatment-centre/workshops/">Workshops</a>
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1703              <li>
1704                <a href="/millard-health-treatment-centre/book-a-service.html/">Book a service</a>
1705              </li>
1706              <li>
1707                <a href="/millard-health-treatment-centre/what-to-expect-at-millard-health/">What to expect at Millard Health</a>
1708              </li>
1709            </ul>
1710          </li>
1711        </ul>
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1713    </div>
1714  </div>
1715  <div class="footer-contacts">
1716    <div class="container">
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1720            <img class="img-responsive" style="margin-top:10px; margin-bottom:20px;" src="/assets/images/WCB-logo-solo.svg" onerror="this.src='/assets/images/WCB-logo-solo.png'" alt="WCB logo image"/>
1721          </div>
1722        </div>
1723        <div class="col-xs-12 col-lg-8 footer-column no-right-gutter">
1724          <p>
1725            <strong>
1726              <em>We respectfully acknowledge that we live and work on part of the Treaty 6, 7 and 8 territories</strong>—traditional land of First Nations, Inuit and Métis people. Their footsteps have marked this land from time immemorial.</em>
1727            <br /> 
1728          </p>
1729         
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1736			<div class="col-xs-12 col-md-6 col-lg-3 col-xxl-3" style="margin-top:10px;">
1737				<div>
1738					<p>
1739					<strong>Contact WCB-Alberta</strong>
1740					</p>
1741					<p>
1742					<span>Edmonton: 780-498-3999</span>
1743					<br />
1744					<span>Calgary: 403-517-6000</span>
1745					</p>
1746				</div>
1747			</div>
1748			<div class="col-xs-12 col-md-6 col-lg-3 col-xxl-3 no-gutter"  style="margin-top:10px;">
1749				<div>
1750					<p>
1751						<strong>Toll free</strong>
1752					</p>
1753					<p>
1754						<span>Alberta: 1-866-922-9221</span>
1755						<br />
1756						<span>Canada wide: 1-800-661-9608</span>
1757					</p>
1758				</div>
1759			</div>
1760	
1761			<div class="col-xs-12 col-md-6 col-lg-3 col-xxl-3"  style="margin-top:10px;">
1762				<div class="utility-links" style="margin-left:0px;">
1763					
1764					<strong>Fatal accidents</strong>
1765					<br />
1766					<span>
1767					Call us toll free at
1768					<a href="tel:+1-855-498-7969"><img height="10" src="/assets/images/Fatal-Accident_Num.svg" alt="1-855-498-7969" /></a> to reach a fatality claim specialist directly.
1769					</span>
1770				</div>
1771			</div>
1772		</div>	
1773      </div>
1774      <div class="row">
1775        <div class="col-xs-12 col-xxl-10 col-xxl-offset-2 footer-column"  style="margin-top:10px;">
1776          <ul class="site-list">
1777            <li>
1778              <ul>
1779                <li>
1780                  <a href="/about-wcb/contact-us.html">View all contact information</a>
1781                </li>
1782              </ul>
1783            </li>
1784          </ul>
1785        </div>
1786      </div>
1787      <div class="row">
1788        <div class="col-xs-12 col-xxl-10 col-xxl-offset-2">
1789          <div class="utility-links">
1790            <p>
1791              <span>
1792                  Copyright &copy;
1793                  <span id="copyright">
1794                    
1794<script>document.write(new Date().getFullYear())</script>
1794
1795                  </span> The Workers' Compensation Board – Alberta. All rights reserved.
1796              </span>
1797              <span>
1798                <a href="/utility-navigation/terms-of-use.html">Privacy &amp; terms of use</a>
1799              </span>
1800              <span>
1801                <a href="/utility-navigation/accessibility.html">Accessibility</a>
1802              </span>
1803              <span>
1804                <a href="/utility-navigation/help/">Help</a>
1805              </span>
1806            </p>
1807            <p>
1808              <span>
1809                <a href="https://www.linkedin.com/company/wcbalberta" style="padding-left:35px;" class="linkedin-link" target="_blank">Follow us on LinkedIn</a>
1810              </span>
1811              <span>
1812                <a href="/utility-navigation/sm-terms-of-use.html">Social media terms of use</a>
1813              </span>
1814            </p>
1815            <p>
1816              Employers: Conveniently manage your WCB account with the <a href="/resources/for-employers/online-services.html">myWCB mobile app for employers</a>.<br />
1817              Workers: Report your injury and stay connected with us through the <a href="/resources/for-workers/online-services/">myWCB mobile app for workers</a>.
1818            </p>
1819          </div>
1820        </div>
1821      </div>
1822    </div>
1823  </div>
1824</div>
1825
1826	
1826<script type="text/javascript" src="/assets/js/jquery-1.12.4.min.js"></script>
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1827<script type="text/javascript" src="/assets/js/jquery.mmenu.min.all.js"></script>
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1828<script type="text/javascript" src="/assets/js/jquery.validate.min.js"></script>
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