1(()=>{"use strict";const CATEGORY_IMAGES={"Shipping & Delivery":"https://cdn.shopify.com/s/files/1/0155/8131/files/shipping_i.png?v=1762515103","Exchanges & Returns":"https://cdn.shopify.com/s/files/1/0155/8131/files/return_i.png?v=1762515103",Miscellaneous:"https://cdn.shopify.com/s/files/1/0155/8131/files/miscellaneous_i.png?v=1762515102","International Orders":"https://cdn.shopify.com/s/files/1/0155/8131/files/intl_i.png?v=1762515103","Contact Information":"https://cdn.shopify.com/s/files/1/0155/8131/files/contact_i.png?v=1762515103","Fabrics Related":"https://cdn.shopify.com/s/files/1/0155/8131/files/fabrics_i.png?v=1762515103","Clothing Related":"https://cdn.shopify.com/s/files/1/0155/8131/files/clothing_i.png?v=1762515102","Bulk Orders":"https://cdn.shopify.com/s/files/1/0155/8131/files/bulk_i.png?v=1762515103"},getDefaultFaqData=()=>({"Shipping & Delivery":[{question:"How long does delivery take within India?",answer:"We dispatch most orders within 48 hours, and delivery within India takes 5 to 7 business days, faster to the metros."},{question:"How long does international shipping take?",answer:"International orders take 7 to 14 business days, with full tracking by email, SMS and WhatsApp."},{question:"Do you offer express or priority delivery?",answer:"No express yet\u2014our artisans aren\u2019t machines. But as we maintain 100% inventory we ship fast from our Gwalior location with lots of love."},{question:"Can I choose my delivery date?",answer:"Not really. Couriers don\u2019t take appointments. But if you have a special request or a time sensitive order (like a gift), feel free to write to us at <a href='mailto:[email protected]' target='_blank'>[email protected]</a>, we\u2019ll do our best to help! \u{1F49B}"},{general:!0,question:"What are the shipping charges for India?",answer:"Free above \u20B9500. Below that, it\u2019s \u20B950 less than your chai and samosa combo."},{question:"What are the shipping charges for international orders?",answer:"International shipping is flat and the same everywhere: free on orders above Rs 10,000, and Rs 2,500 below that. No weight calculation, no country-by-country rate."},{general:!0,question:"How can I track my order?",answer:"Tracking link lands in your email & SMS as soon as we ship. Stalking allowed. Still need help? Just drop us a message at <a href='mailto:[email protected]' target='_blank'>[email protected]</a>, we\u2019re always happy to assist! \u{1F49B}"},{question:"Can I change my delivery address after placing an order?",answer:"Yes, but only before it ships. Once it\u2019s flying, it\u2019s out of our hands.<br> So, if you need to make any edits, reach out quickly and we\u2019ll do our best to help! \u{1F642}\u{1F4E6}"},{question:"What happens if I\u2019m not at home during delivery?",answer:"No stress. Courier will try again. Worst case? It comes back and we resend."},{question:"How soon will my order be dispatched after I place it?",answer:"Mostly in 24\u201348 hrs. Artisan-made made to order stuff may take a few extra days of TLC.<br> We shall keep you posted if that is the case. Dont worry."},{question:"Can I place an order now and request to dispatch after a specific date?",answer:'Yep! Just leave a note or mail us. Prepaid orders only though. Just leave a note in the "Order Notes" section at checkout, or email us at <a href="mailto:[email protected]" target="_blank">[email protected]</a> right after placing your order with your Order ID and preferred dispatch date.'},{question:"Do you provide gift-friendly packaging without branding on the outside?",answer:"Inside looks lovely, but our name\u2019s on the box\u2014logistics over mystery. If you're sending a gift and have special instructions, just mention it in the \u201COrder Notes\u201D at checkout or write to us at <a href='mailto:[email protected]' target='_blank'>[email protected]</a> with your order ID right after placing the order."},{question:"Can I change or update my shipping address ?",answer:"Totally, but be quick. Once shipped, even we can\u2019t catch it. If you\u2019ve entered the wrong address or need to make changes, please email us as soon as possible at <a href='mailto:[email protected]' target='_blank'>[email protected]</a> with your Order ID and the correct address."},{question:"How do you package fragile items?",answer:"Wrapped like it\u2019s headed to a bestie layered, cushioned, and loved. In rare cases, if anything arrives damaged, don\u2019t worry we\u2019ve got you covered. Just drop us a message at <a href='mailto:[email protected]' target='_blank'>[email protected]</a> with photos, and we\u2019ll take care of it."},{question:"Are international customs duties included in the price?",answer:"Nope. Customs is your country\u2019s thing. We don\u2019t make the rules (or the fees).<br> Since every country has different rules, we recommend checking with your local customs office for estimated charges. And if you\u2019d like our help, feel free to ask we\u2019ll be happy to check and give you a rough idea too. \u{1F60A}"}
1],"Exchanges & Returns":[{general:!0,question:"How can I request an exchange?",answer:"Just email or WhatsApp us within 7 days. Unused, packed items only. We'll take it from there. Some items are non-returnable/non-exchangeable due to hygiene or safety reasons, you\u2019ll find this mentioned clearly in the product description."},{question:"Is there a time limit for exchanges or returns?",answer:"Yes, 7 days from delivery. After that, even we can\u2019t pull magic. If you wish to raise a request, please reach out to us on <a href='mailto:[email protected]' target='_blank'>[email protected]</a> or WhatsApp at <a href='https://wa.me/+917869955644' target='_blank' rel='noopener'>+917869955644</a> with your order ID and reason."},{question:"Do I have to pay for return shipping?",answer:"If your order is over \u20B9300 and within India, we\u2019ll arrange pickup. Under \u20B9300? Not eligible. If you\u2019re unsure about your eligibility, feel free to WhatsApp us at <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> or email <a href='mailto:[email protected]' target='_blank'>[email protected]</a>, we\u2019re always happy to help! \u{1F49B}"},{question:"How long does the return process take?",answer:"5\u20137 working days. Once we get the item back, your refund or credit is processed quickly to the source payment method. We\u2019ll keep you updated every step of the way but if you ever feel stuck, just drop us a WhatsApp at <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> or email <a href='mailto:[email protected]' target='_blank'>[email protected]</a>. \u{1F49B}"},{question:"How long does the exchange process take?",answer:"Usually 7\u201310 working days. We\u2019ll ship the new item after checking the returned one. If you have any questions during the process, feel free to WhatsApp us at <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> or email us at <a href='mailto:[email protected]' target='_blank'>[email protected]</a>, we\u2019re always happy to assist!"},{question:"What if my item is damaged or defective on arrival?",answer:"Oh no! Send us pics within 48 hours we\u2019ll fix it with a refund, replacement, or store credit.<br> Your satisfaction matters deeply to us. \u{1F49B}"},{question:"Can I exchange or return an international order?",answer:"Returns aren\u2019t possible for international orders, but damaged items? Yes, we\u2019ll help. Please reach out to us within 48 hours of delivery at <a href='mailto:[email protected]' target='_blank'>[email protected]</a> with photos or a video. We'll do our best to help and find a fair resolution. \u{1F49B}"},{general:!0,question:"What is the process of Refund?",answer:"Once we get the item and approve it, refund is done in 24\u201348 hrs. Original payment reversal (credited to your bank/UPI/card within 2\u20133 working days, depending on your payment provider).<br> <br> We\u2019ll keep you posted via email and WhatsApp at every step. And of course, if you need help or an update, just ping us at <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> or write to <a href='mailto:[email protected]' target='_blank'>[email protected]</a>, we\u2019ve got your back! \u{1F49B}"},{question:"What if the exchanged item still doesn\u2019t work for me?",answer:"Only one exchange per order. So choose wisely or chat with us first, we\u2019ll help you decide! Still unsure? Just drop us a message on WhatsApp at <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> or email us at <a href='mailto:[email protected]' target='_blank'>[email protected]</a>, we\u2019re here to help!"},{question:"Does store credit expire?",answer:"Nope. Use it next week, next month, or next year\u2014it\u2019ll always be waiting for you. Need help applying it to an order?<br> Just ping us on WhatsApp <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>(+917869957726)</a> or drop a line at <a href='mailto:[email protected]' target='_blank'>[email protected]</a>."}],Miscellaneous:[{question:"Do you have a mobile app?",answer:"Not yet! But our site works like a charm on any phone. App\u2019s cooking stay tuned."},{question:"Where are we based and do you have any physical stores?",answer:"We\u2019re in Gwalior. No stores yet, only online. But every order ships from here, packed with love."},{question:"Do you offer product customizations?",answer:"Sometimes! Ask us we\u2019ll check with the artisan. Just note: custom stuff isn\u2019t returnable. Feel free to reach out to us on WhatsApp at <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> or email us at <a href='mailto:[email protected]' target='_blank'>[email protected]</a>."},{question:"When is a token amount required for COD orders?",answer:"We may ask for a small token amount in advance for Cash on Delivery (COD) orders in some cases especially for high-value orders, repeat cancellations, or bulk purchases.<br> This helps us ensure that resources like packaging, time, and artisan efforts don\u2019t go to waste due to last-minute cancellations.<br>
1 If a token is needed, our team will contact you before processing your order."},{question:"Do you offer a warranty on your products?",answer:"Reach out within 48 hours of delivery with photographs, on WhatsApp or at <a href='mailto:[email protected]' target='_blank'>[email protected]</a>, and we will sort it out."},{question:"What is the tax component in the products you sell?",answer:"All prices include GST. What you see is what you pay. You\u2019ll get a tax invoice too."},{question:"Can I get notified when an out-of-stock product is back?",answer:"Yes! Hit \u201CNotify Me\u201D on the product page & we\u2019ll email you when it\u2019s back. But to be frank most of the time it does not as its hard to repeat the same design in handmade."},{question:"How do I leave a review for a product?",answer:"You can review us here <br> <a href='https://g.page/r/CbY6erZ12ncQEAE/review' target='_blank'>https://g.page/r/CbY6erZ12ncQEAE/review</a>"},{question:"How do I know my order is confirmed?",answer:"You'll get a confirmation via email & SMS. Didn\u2019t get it? Check spam or ping us."},{question:"Can I combine multiple orders into one shipment?",answer:"If they\u2019re placed close together, we\u2019ll try! Email or WhatsApp us quickly."},{question:"Ways to earn points",answer:"Sign up, shop, refer, or celebrate your birthday\u2014points rain like handmade confetti! Check more information here : <a href='https://itokri.com/pages/artisan-rewards-program' target='_blank'>https://itokri.com/pages/artisan-rewards-program</a>"},{general:!0,question:"Do you have seasonal sales?",answer:"At iTokri, we do not offer seasonal sales or fake discounts.<br> We believe in fair and respectful pricing that honours the work of our artisans all year round. Instead of discounts, we focus on creating lasting value through Artisan Rewards, thoughtful gifting, and curated experiences that support our handmade ecosystem."},{general:!0,question:"How Can I redeem my points?",answer:"Use points at checkout. The higher your cart, the more you can redeem. No expiry! Check more information here :<br> <a href='https://itokri.com/pages/artisan-rewards-program' target='_blank'>https://itokri.com/pages/artisan-rewards-program</a>"},{question:"How can I unsubscribe from marketing emails?",answer:"Click \u201CUnsubscribe\u201D at the bottom of any email. We\u2019ll miss you, but no hard feelings!"},{question:"Do you collaborate with designers?",answer:"Yes! We love collabs. Email us your work if you vibe with handmade and craft stories. If you're a designer looking to collaborate, drop us a line at <a href='mailto:[email protected]' target='_blank'>[email protected]</a>, we\u2019d love to hear from you!"},{question:"How can I collaborate with iTokri as an influencer or blogger?",answer:"If you love crafts + content, email us your profile and idea. Let\u2019s co-create! drop us an email at <a href='mailto:[email protected]' target='_blank'>[email protected]</a> with your profile, ideas, and why you'd love to collaborate."},{question:"Do you offer gift wrapping or personalised notes?",answer:'Yes! Leave your message at checkout we\u2019ll wrap it pretty and add your note. Just leave your message in the "Order Notes" section, and we\u2019ll make sure it reaches your loved one with all the warmth and beauty it deserves.'},{question:"Can I customise the size, color, or design of a product?",answer:"Sometimes yes! For made-to-order items, size or colour tweaks may be possible\u2014just ask. Just WhatsApp us at <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> or email <a href='mailto:[email protected]' target='_blank'>[email protected]</a> with your request, and we\u2019ll get back to you with all the details."},{question:"Are there any hidden charges apart from the product price?",answer:"Nope! GST is included. Shipping is clear. No surprises, no shady extras."},{question:"Are all your products genuinely handmade?",answer:"Every product is made by hand. Some steps use simple machines, a sewing machine for stitching or a charkha for spinning, and where that is the case the technique is named on the product page. Nothing here is factory-made or machine-printed."}],"International Orders":[{general:!0,question:"Do you ship internationally?",answer:"Yes, we ship to 50+ countries. Shipping is flat and global: free above Rs 10,000, and Rs 2,500 below that, the same for every country. For the US and the UK, duties and taxes are paid by us, so nothing is collected on delivery. Elsewhere, customs duty is set by your country and paid to the courier on arrival. We do not ship to Pakistan."},{question:"How can I place an international order on iTokri?",answer:"Add items, enter your global address at checkout, pay securely. We'll take care of the rest. \u2708\uFE0F Have a specific query about international shipping or need help placing an order from abroad? Just WhatsApp us at <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a>
1 or email at <a href='mailto:[email protected]' target='_blank'>[email protected]</a>, we\u2019re here to help!"},{question:"Do I need to create an account to order internationally?",answer:"Nope! But signing up lets you track, earn rewards, and checkout faster next time."},{general:!0,question:"How much does international shipping cost?",answer:"International shipping is flat and the same everywhere: free on orders above Rs 10,000, and Rs 2,500 below that. No weight calculation, no country-by-country rate."},{question:"Which courier partners handle international deliveries?",answer:"DHL, FedEx, Aramex, India Post, Delhivery\u2014depends on your location and weight. \u{1F4AC} Want a specific courier or have a preferred service?<br> Just WhatsApp us at <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> or email <a href='mailto:[email protected]' target='_blank'>[email protected]</a> after placing your order\u2014we\u2019ll do our best to accommodate your request!"},{question:"Can I choose express or priority international shipping?",answer:"Yes! Message us right after ordering and we\u2019ll check express options for you."},{question:"Are customs duties and taxes included in the product price?",answer:"For orders to the United States and the United Kingdom, yes. Since 14 August 2026 we pay all duties and taxes for you. Your parcel comes to your door and the total at checkout is the final price, with nothing to pay on delivery. For every other country, import duty is set by your government and is paid to the courier when the parcel arrives."},{question:"How will I know the customs charges for my country?",answer:"If you are in the US or the UK, there is nothing to find out. We pay the duties and taxes, and the checkout total is final. For other countries, the courier contacts you with the amount when the parcel reaches customs, and our team can walk you through the notice."},{question:"What payment methods do you accept for international orders?",answer:"Credit cards, PayPal, UPI (for NRIs), and global wallets. No COD. If you face any issues during checkout, just reach out to us on WhatsApp: <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> or email <a href='mailto:[email protected]' target='_blank'>[email protected]</a>, we\u2019re happy to help!"},{question:"Do you accept PayPal for international orders?",answer:"Yes! Choose PayPal at checkout for a smooth, secure payment."},{question:"Can I use store credit or coupons for an international order?",answer:"Absolutely! Apply store credit or coupons at checkout, just like Indian orders."},{question:"Can I return or exchange an international order?",answer:"Sadly, no returns or exchanges for international orders. They're final sale.<br><br> \u{1F9E1} We recommend checking product details carefully before placing your order.<br> And if you need any help in choosing the right product, our team is always happy to assist!<br><br> \u{1F4E9} Email: <a href='mailto:[email protected]' target='_blank'>[email protected]</a> <br>\u{1F4F2} WhatsApp: <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a>"},{question:" How can I track my international shipment?",answer:"Tracking link comes via email/SMS after dispatch.<br> Stuck? Ping us we\u2019ll help."},{question:"How do I contact customer service for international order issues?",answer:"Email <a href='mailto:[email protected]' target='_blank'>[email protected]</a> or WhatsApp <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> (Mon\u2013Sat, 10am\u20136pm IST)."},{question:"What should I do if my international package is lost in transit?",answer:"Message us. We\u2019ll talk to the courier and help you find the best fix.<br><br> \u{1F4E9} Email: <a href='mailto:[email protected]' target='_blank'>[email protected]</a><br> \u{1F4F2} WhatsApp: <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> <br><br> We\u2019ll coordinate with the courier partner and do everything we can to trace the package or find the best possible solution for you. \u{1F4AC}"},{question:"What should I do If I receive wrong or defective Product?",answer:"Please contact us within 48 hours of receiving the package.<br><br> Share your order number along with clear photos of the item received.<br><br> You can reach us at:<br> \u{1F4E9} Email: <a href='mailto:[email protected]' target='_blank'>[email protected]</a> <br> \u{1F4F2} WhatsApp: <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a><br><br> Once we verify the issue, we\u2019ll offer a suitable resolution whether it\u2019s a replacement, refund, or store credit (based on the situation and item type)."},{question:"How Can I change my shipping address?",answer:"If not shipped yet, yes! Message us with your order ID and updated address.<br> \u{1F4E9} Email: <a href='mailto:[email protected]' target='_blank'>[email protected]</a><br> \u{1F4F2} WhatsApp: <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> <br><br> Once your order is dispatched, we won\u2019t be able to make any changes so the sooner you contact us, the better!"}],"Contact Information":[{general:!0,question:"How can I contact iTokri customer support?",answer:"We\u2019re always here to help you! \u{1F49B} You can connect with us through any of the following:<br><br> \u{1F4F2} WhatsApp: <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> (for all purposes) <br> \u260E Toll-Free (India): <a href='tel:18001201269' target='_blank'>1800-1201-269</a><br> \u{1F4F1} Mobile: <a href='tel:+917773897774' target='_blank'>+91-7773897774</a> <br>\u{1F4DE} Landline (India & International): <a href='tel:+917514012029' target='_blank'>+91-751-4012029</a><br> \u{1F4E9} Email (All Purposes): <a href='mailto:[email protected]' target='_blank'>[email protected]</a><br><br> Our customer care team is available Monday to Saturday, 10:00 AM \u2013 6:00 PM IST.<br> We usually reply within 24 working hours, but often much sooner. \u{1F60A}"},{question:"What is your customer care phone number?",answer:"You can reach iTokri customer care at:<br><br> Toll-Free (India): <a href='tel:18001201269' target='_blank'>1800-1201-269</a> <br> <br> Mobile: <a href='tel:+917773897774' target='_blank'>+91-7773897774</a> <br><br> Landline (India & International): <a href='tel:+917514012029' target='_blank'>+91-751-4012029</a> <br><br> You can also WhatsApp us at <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> or email us at <a href='mailto:[email protected]' target='_blank'>[email protected]</a> for quick assistance."},{question:"What is your official customer service email ID?",answer:"Our official customer service email is <a href='mailto:[email protected]' target='_blank'>[email protected]</a>.<br> You can write to us for any queries, order updates, collaborations, or support requests whether you\u2019re in India or ordering internationally."},{question:"What are your customer service working hours?",answer:"Our customer service team is available Monday to Saturday, 10:30 AM to 6:30 PM (IST) to assist you with any queries or concerns."},{question:"Do you have a WhatsApp number for customer support?",answer:"Yes! You can reach us on WhatsApp at <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> for all purposes, whether it\u2019s order queries, product information, or general assistance."},{question:"Can I message you on social media for queries?",answer:"Yes! You can send us a message on our official social media pages (Instagram, Facebook, etc.), and our team will respond."},{question:"Who should I contact for order-related questions?",answer:"For any order-related questions at iTokri, you can contact the Customer Care team: <br><br> \u{1F4E7} Email: <a href='mailto:[email protected]' target='_blank'>[email protected]</a> <br><br>\u{1F4F1} WhatsApp: <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+91-7869957726 (Domestic)</a> / <a href='https://wa.me/+919179336111' target='_blank' rel='noopener'>+91-9179336111 (International)</a> <br><br>\u{1F4DE} Landline: <a href='tel:+917514012029' target='_blank'>+91-751-4012029</a> <br><br> They\u2019ll help you with queries related to order status, delivery, returns, or missing/damaged it"},{question:"Who should I contact for bulk orders?",answer:"For bulk orders at iTokri, you can directly contact bulk order team. Here are your options: <br><br>\u{1F4DE} Landline: <a href='tel:+917514012029' target='_blank'>+91-751-4012029</a> <br><br>\u{1F4F1} WhatsApp (Domestic): <a href='https://wa.me/+917869955640' target='_blank' rel='noopener'>+91-7869955640</a> <br><br>\u{1F30D} WhatsApp (International): <a href='https://wa.me/+919981953567' target='_blank' rel='noopener'>+91-9981953567</a> <br><br>\u{1F4E7} Email: <a href='mailto:[email protected]' target='_blank'>[email protected]</a> <br><br>
1You can also schedule a 30-minute call with us to discuss your requirements, pricing, customization, and timelines. Check this page for more <a href='https://itokri.com/pages/bulk-orders-corporate-gifts' target='_blank'>https://itokri.com/pages/bulk-orders-corporate-gifts</a>"},{question:"How can I get in touch about a collaboration or partnership?",answer:"We\u2019d love to hear from you! For brand collaborations, partnerships, or creative projects, please reach out to us at:<br><br> Email: <a href='mailto:[email protected]' target='_blank'>[email protected]</a> (mention \u201CCollaboration Proposal\u201D in the subject line) <br><br>WhatsApp: <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+91-7869957726</a> <br><br>Our team will review your proposal and get back to you if it\u2019s a good fit for iTokri\u2019s vision."},{question:"How do I contact you regarding damaged or missing products?",answer:"If you receive a damaged item or find something missing from your order, please contact us within 48 hours of delivery. You can:<br><br> Email: <a href='mailto:[email protected]' target='_blank'>[email protected]</a> (with your order number, photos, and details)<br><br> WhatsApp: <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a><br><br> Call (India): <a href='tel:18001201269' target='_blank'>1800-1201-269</a> | <a href='tel:+917773897774' target='_blank'>+91-7773897774</a><br><br> Call (International): <a href='tel:+917514012029' target='_blank'>+91-751-4012029</a> <br><br>Our team will review your case and provide a suitable resolution."},{question:"How do I reach out for media or press enquiries?",answer:'For all media or press-related enquiries, please email us at <a href="mailto:[email protected]" target="_blank">[email protected]</a> with the subject line "Media/Press Enquiry" so our team can respond quickly.'},{question:"Where is iTokri based?",answer:"iTokri is based in Gwalior, Madhya Pradesh, India. We operate primarily online and currently do not have any physical retail stores."},{question:"Do you have a physical store or studio I can visit?",answer:"iTokri does not have a physical retail store or walk-in studio. We are an online-only platform based in Gwalior, Madhya Pradesh, India. However, all our collections are available to explore and shop directly through our website."},{question:"How can I share my feedback or suggestions?",answer:"You can share your feedback or suggestions with us anytime by: <br><br>Emailing us at <a href='mailto:[email protected]' target='_blank'>[email protected]</a> <br><br>WhatsApp messaging us at <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> <br><br>Filling out our Contact Us form on the website We truly value your input it helps us improve and serve you better!"},{question:"How do I contact you if I\u2019m an artisan wanting to collaborate?",answer:"If you are an artisan and would like to collaborate with iTokri, please reach out to us via:<br><br> Email: <a href='mailto:[email protected]' target='_blank'>[email protected]</a> <br><br> WhatsApp: <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> <br><br> Share details about your work, craft, and location so our team can review and get back to you."},{question:"Do you have a separate helpline for international customers?",answer:"Yes. International customers can contact us through:<br> Landline: <a href='tel:+917514012029' target='_blank'>+91-751-4012029</a><br> WhatsApp: <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> <br> WhatsApp: <a href='https://wa.me/+919179336111' target='_blank' rel='noopener'>+919179336111</a> <br> Email: <a href='mailto:[email protected]' target='_blank'>[email protected]</a>"},{question:"Can I book a call appointment with your team?",answer:"Yes, you can! Simply email us at <a href='mailto:[email protected]' target='_blank'>[email protected]</a> or WhatsApp us on <a href='https://wa.me/+917869957726' target='_blank' rel='noopener'>+917869957726</a> with your preferred time and topic of discussion. Our team will schedule a call and connect with you accordingly."}],"Fabrics Related":[{question:"What types of fabrics are available on iTokri?",answer:"Cotton, silk, block prints, weaves, and rare crafts\u2014there\u2019s fabric here for every story, season, and stitch."},{general:!0,question:"How do I know if a fabric is authentic and not a replica?",answer:"We source direct from artisans. No knockoffs. Every listing tells you where it\u2019s from."},{question:"Are all fabrics hand-printed or handwoven?",answer:"Not all, but most are. We always mention the technique and process, so you know exactly what you're buying."},{question:"Can I order fabric in smaller or customised lengths?",answer:"Fabric is sold in half-metre units, so the length you want is set by the quantity you choose: 2 units for 1 metre, 5 for 2.5 metres. The metre length is shown on the product page before you add to cart."},{question:"How can I calculate how much fabric I need for my outfit?",answer:"Kurta: 2.5m | Blouse: 1m | Dress: 3m
1+ | Salwar set: 7m. Need help? Message us, we\u2019ll do the math."},{question:"Which fabric is best for making everyday wear?",answer:"Pure cotton, mul, and khadi\u2014soft, breathable, and perfect for daily comfort."},{question:"Will the colours fade or bleed after washing?",answer:"Some bleed may happen in early washes. Hand wash cold, dry in shade to keep colours fresh."},{question:"Do your fabrics shrink after the first wash?",answer:"Natural fabrics may shrink 3\u20135%. Pre-wash before stitching to avoid surprises."},{question:"Can I machine wash or should I hand wash these fabrics?",answer:"Hand wash is best. If using a machine, go gentle. no heavy spins or harsh detergents."},{question:"How should I store delicate fabrics to keep them safe?",answer:"Wrap in soft cotton and store in a dry, dark place. Avoid plastic it traps moisture."},{question:"Will the print or colour be exactly as shown in the pictures?",answer:"Slight variation (5\u20137%) is normal. Lighting and screen settings can shift tones a bit."},{question:"Do you restock the same fabric designs once sold out?",answer:"Some return, some don\u2019t. Many are one-of-a-kind. If you love it, don\u2019t wait."},{question:"Can I request a matching fabric for an existing outfit?",answer:"Yes! Send us a pic or product link we\u2019ll help you find the closest match."},{question:"Which fabrics are best for summer wear?",answer:"Cotton, mul, kota doria, and chanderi light, breezy, and heat-friendly."},{question:"Which fabrics are suitable for winter clothing?",answer:"Eri silk, tussar, wool blends, and thicker cottons keep you warm and comfy."},{question:"Are any fabrics all-season friendly?",answer:"Modal silk, linen, and soft cottons are great year-round just layer when needed."},{question:"Do you provide tailoring or stitching services for fabrics bought from iTokri?",answer:"Yes! Some fabrics come with stitching options check the product page or message us."},{question:"Do block prints need special ironing techniques?",answer:"Yes. iron inside out on low heat. Use a cotton cloth on top to protect the print."}],"Clothing Related":[{general:!0,question:"How do I choose the right size for iTokri clothing?",answer:"Every product page has a detailed size chart. We recommend taking your body measurements and matching them to the chart rather than guessing based on your usual size this ensures a perfect fit."},{question:"Are your size charts standard or specific to each product?",answer:"They\u2019re specific to each product because different crafts and tailoring styles have their own quirks. Each style is measured individually for accuracy."},{question:"Can I get a custom size or made-to-measure outfit?",answer:"Yes ji! If you have unique size needs maybe you want an extra-long kurta or a slightly broader fit just reach out to us before placing your order. We\u2019ll confirm if our team can stitch it to your measurements. There might be a little extra time needed, but it\u2019s worth it when your outfit feels like it was made just for you."},{general:!0,question:"Do your clothes shrink after the first wash?",answer:"Most of our fabrics are pre-washed before stitching to minimise shrinkage, but natural fabrics can still shrink a tiny bit (about 2-3%) after the first wash. To keep it safe, we recommend gentle hand wash in cold water and avoiding dryers they can cause more shrinkage."},{question:"Can I request a matching dupatta, scarf, or accessory?",answer:"Of course! If you spot a kurta and dream of pairing it with a matching dupatta, just message us. We\u2019ll check our stock and suggest options, sometimes even show you close-up pictures so you can see how well they match."},{question:"Which outfits are best for summer wear?",answer:"For Indian summers, breathable fabrics are a blessing. Our cotton, mul, and kota doria pieces are absolute favourites airy, comfy, and perfect for the heat. Pair them with light, pastel shades for that fresh, easy-going summer vibe."},{question:"Which fabrics and styles are better for winter clothing?",answer:"Winters call for cosier fabrics. We recommend silk blends, thicker cottons, wool blends, and even layered looks with stoles or jackets. Darker tones and full sleeves are also perfect for the season."},{question:"How long does it take to ship a clothing order?",answer:"Ready-to-ship items go out in 2\u20133 days. Made
1-to-order may take 5\u20137 days."},{question:"Do you offer express delivery for clothing?",answer:"Not yet, but we ship quickly! Most orders dispatch within 48 hours."},{question:"Are your fabrics and dyes safe for sensitive skin?",answer:"We mostly work with skin-friendly dyes, especially azo-free ones for many collections. However, as skin sensitivity varies from person to person, we recommend washing before first wear and doing a small patch test if you have extra-sensitive skin."},{question:"Can I place a bulk order for clothing for weddings, events, or gifting?",answer:"Yes! We love working on big celebrations. Whether it\u2019s coordinated kurtas for your family wedding or gifts for an event, we can arrange bulk quantities. Just give us the timeline, quantity, and design preferences so we can prepare your order smoothly."},{question:"Do you offer branding or customised packaging for bulk clothing orders?",answer:"Yes! Share your quantity, theme, and timeline we\u2019ll help plan it all."},{question:"Do your clothes have pockets?",answer:"Some do, some don\u2019t. If pockets are a must-have for you, let us know before ordering and we\u2019ll check."},{question:"Do you offer matching outfits for couples or kids?",answer:"We don\u2019t have a separate couples/kids section yet, but many of our fabrics and designs can be made into matching pieces. Message us with your idea we can suggest ready items or stitch them for you"},{question:"Can I get an unstitched version of a stitched outfit?",answer:"Sometimes yes, depending on fabric availability. If you like a ready-made outfit but want it unstitched, we\u2019ll check our fabric stock and let you know."},{question:"Do you take custom design orders for special occasions?",answer:"Yes, but it depends on the craft and time available. If you have a wedding outfit idea or want a unique festive look, reach out well in advance. This gives our artisans enough time to create it beautifully."},{question:"What should I do if my outfit has loose threads or minor defects?",answer:"Many of our pieces are handcrafted, so tiny irregularities are part of their charm. But if something feels like a real defect like a hole, wrong size, or misprint message us immediately with photos. We\u2019ll arrange a replacement or refund as per our policy."}],"Bulk Orders":[{question:"Do you accept bulk orders for both domestic and international customers?",answer:"Absolutely! \u{1F30F} Whether you\u2019re in India or anywhere else in the world, we\u2019re happy to take bulk orders and ship them right to your doorstep."},{general:!0,question:"Is there a minimum order quantity for bulk purchases?",answer:"For fabrics available on the website, there is no minimum order quantity (MOQ), you can order any quantity from the available stock.<br><br> For customized fabric orders, the MOQ is 50-100 meters, depending on the type of Fabric."},{question:"Do you offer special pricing or discounts for bulk orders?",answer:"Every bulk order at iTokri is handled personally by our wholesale team. What comes with it is everything around the order: dedicated curation for your lot, a single person coordinating it end to end, quality checks across the whole batch, a GST proforma invoice ahead of the order, and consolidated shipping. To start one, WhatsApp our bulk team on <a href='https://wa.me/+917869955640' target='_blank' rel='noopener'>+91-7869955640</a> within India or <a href='https://wa.me/+919981953567' target='_blank' rel='noopener'>+91-9981953567</a> internationally, or write to <a href='mailto:[email protected]' target='_blank'>[email protected]</a>."},{question:"How do I place a bulk order with iTokri?",answer:"You can get in touch directly with our bulk order experts for both domestic and international requirements.<br><br> Domestic Bulk Orders (India): WhatsApp at <a href='https://wa.me/+917869955640' target='_blank' rel='noopener'>+91-7869955640</a> or call our landline <a href='tel:+917514012029' target='_blank'>+91-751-4012029</a>.<br><br> International Bulk Orders: WhatsApp at <a href='https://wa.me/+919981953567' target='_blank' rel='noopener'>+91-9981953567</a>.<br><br> Our team will guide you through the process, discuss your requirements, and provide pricing, timelines, and shipping options."},{question:"Who should I contact for bulk order enquiries?",answer:"You can contact Nitin Pamnani, Founder of iTokri, for all bulk order enquiries.<br>\u{1F4E7} Email: <a href='mailto:[email protected]' target='_blank'>[email protected]</a><br> \u{1F4DE} Landline: <a href='tel:+917514012029' target='_blank'>+91-751-4012029</a><br>\u{1F4F1} WhatsApp (Domestic): <a href='https://wa.me/+917869955640' target='_blank' rel='noopener'>+91-7869955640 (Rashmi)</a><br> \u{1F4F1} WhatsApp (International): <a href='https://wa.me/+919981953567' target='_blank' rel='noopener'>+91-9981953567 (Varsha)</a><br>
1 Or schedule a 30-minute consultation call with us to discuss your requirements."},{question:"Can I schedule a call with your team to discuss my bulk order needs?",answer:"Yes! You can book a 30-minute consultation with our founder, Nitin Pamnani, to discuss your requirements in detail. If the timezone doesn\u2019t work for you, simply email him at <a href='mailto:[email protected]' target='_blank'>[email protected]</a> or connect with our Bulk experts via WhatsApp at <a href='https://wa.me/+917869955640' target='_blank' rel='noopener'>+91-7869955640 (domestic)</a> or <a href='https://wa.me/+919981953567' target='_blank' rel='noopener'>+91-9981953567 (international)</a>."},{question:"Do you provide samples before confirming a bulk order?",answer:"We do not send samples separately, but you can place a sample order directly through our website. If you need fabric samples specifically, we can provide swatches for your reference. For a bulk order, our wholesale team takes it from there: WhatsApp <a href='https://wa.me/+917869955640' target='_blank' rel='noopener'>+91-7869955640</a> within India or <a href='https://wa.me/+919981953567' target='_blank' rel='noopener'>+91-9981953567</a> internationally, or write to <a href='mailto:[email protected]' target='_blank'>[email protected]</a>."},{question:"Are all products on the website available for bulk ordering?",answer:"Yes, most products listed on our website can be ordered in bulk, but availability may vary depending on stock levels and artisan production timelines. We recommend confirming the specific items and quantities with our team during your consultation."},{question:"Can I place a bulk order for made-to-order or out-of-stock items?",answer:"Yes, in most cases we can produce made-to-order items or restock out-of-stock products for bulk orders. Availability and timelines will depend on the craft, artisan schedules, and required quantities, which we\u2019ll confirm during your consultation."},{question:"What payment methods are accepted for bulk orders?",answer:"We accept secure payments via bank transfer, credit/debit cards, and UPI for domestic orders. For international orders, payments can be made through bank transfer or PayPal."},{question:"Do you require an advance payment for bulk orders?",answer:"Yes, we typically require an advance payment to confirm your order, with the remaining balance payable before dispatch. The exact percentage will be discussed during your consultation."},{question:"Can I pay in instalments for large orders?",answer:"Yes, for high-value bulk orders, we can discuss flexible payment terms during your consultation. The instalment plan will depend on the order size and production timeline."},{question:"What is the delivery timeline for bulk orders?",answer:"The delivery timeline depends on your order size, product type, and any customization requirements. We\u2019ll provide a clear, agreed-upon timeline during your consultation so you can plan your inventory smoothly."},{question:"Can you arrange express delivery for bulk purchases?",answer:"Yes, we can arrange express delivery for bulk orders through our partnered courier services. Availability and cost will depend on your location, order size, and product type, which we\u2019ll confirm during your consultation."},{question:"Do you ship bulk orders internationally?",answer:"Yes, we ship bulk orders worldwide through multiple trusted courier partners. You\u2019ll get real-time shipping quotes and options based on your location to ensure smooth and timely delivery."},{question:"Who handles shipping for bulk orders?",answer:"iTokri will arrange shipping for your bulk order through DHL or Aramex, but shipping charges are borne by the customer. The exact cost will depend on the courier service chosen, the total weight, and the delivery location. Our team will share shipping charges before dispatch so you can approve them."},{question:"What is your return or exchange policy for bulk orders?",answer:"Bulk orders are not eligible for return or exchange unless the product delivered is defective or incorrect. In such cases, you must inform us within 48 hours of delivery with photos and order details. Our team will review the issue and guide you on the resolution process."},{question:"What should I do if I receive defective or wrong items in my bulk order?",answer:"Oh no, we never want that to happen! \u{1F49B} If anything in your bulk order isn\u2019t quite right, just drop us an email at <
1a href='mailto:[email protected]' target='_blank'>[email protected]</a> within 48 hours of delivery with your order details and clear photos of the issue. Our team will quickly review and guide you on the next steps whether it\u2019s a replacement, correction, or another solution that works best for you. We\u2019re here to make sure your order reaches you just the way you imagined. \u2728"},{question:"Does iTokri have experience working with international brands and retailers?",answer:"Yes, iTokri has worked with international brands, designers, and retailers across the US, UK, Europe, Australia, and other regions. \u{1F30F} <br>Our team regularly handles bulk and customised orders for global clients, ensuring smooth communication, secure payments, reliable shipping through DHL & Aramex, and packaging that meets international retail standards.<br><br> We\u2019re used to working with varied requirements from custom fabric production to exclusive product sourcing so whether it\u2019s a boutique order or a large retail project, we can manage it end-to-end."},{question:"How does iTokri ensure quality for large-scale orders?",answer:"At iTokri, quality control for large-scale orders is treated like a non-negotiable promise \u{1F4AF}.<br><br> Here\u2019s how we ensure every bulk order meets our standards:<br><br> Multiple Quality Checks \u2013 Every batch goes through inspection at three stages: raw material selection, production, and pre-dispatch.<br><br> Skilled Artisan Network \u2013 We work with trusted artisan clusters who are well-versed in maintaining consistency even at high volumes.<br><br> Dedicated Order Monitoring \u2013 A bulk-order team tracks progress daily to ensure timelines and quality benchmarks are met.<br><br> Secure, Protective Packaging \u2013 Especially important for international shipping, so your order arrives in perfect condition.<br><br> In short, scale doesn\u2019t mean compromise. Whether it\u2019s 50 pieces or 5,000, the care and attention remain the same."},{question:"Do you offer branding or packaging customization for bulk orders?",answer:"Yes, absolutely!<br> For bulk orders, iTokri can work with you on branding and packaging customizations so your order truly reflects your style or brand identity.<br><br> We offer:<br><br> Custom Tags or Labels with your branding.<br><br> Special Packaging for gifting, retail, or events.<br><br> Personalized Inserts such as thank-you notes or care cards.<br><br> Please note if you\u2019d like us to use your own branded materials (tags, packaging, inserts, etc.), you will need to send them to us in advance. Our team will guide you on quantities and timelines to ensure smooth processing.<br><br> This way, your order not only carries iTokri\u2019s craft but also your brand\u2019s personal touch. \u2728"}]}),DEFAULT_CATEGORIES=["Shipping & Delivery","Exchanges & Returns","Miscellaneous","International Orders","Contact Information","Fabrics Related","Clothing Related","Bulk Orders"],getCategoriesData=()=>{const jsonElement=document.querySelector("[data-cp-categories-json]");if(!jsonElement)return DEFAULT_CATEGORIES.map(cat=>({id:"",title:cat,icon:""}));try{const rawBlocks=JSON.parse(jsonElement.textContent||"[]");if(!Array.isArray(rawBlocks)||rawBlocks.length===0)return DEFAULT_CATEGORIES.map(cat=>({id:"",title:cat,icon:""}));const categories=[];return rawBlocks.forEach(item=>{typeof item=="string"&&item.trim()?categories.push({id:"",title:item.trim(),icon:""}):item&&item.title&&item.title.trim()&&categories.push({id:item.id||"",title:item.title.trim(),icon:item.icon||""})}),categories.length>0?categories:DEFAULT_CATEGORIES.map(cat=>({id:"",title:cat,icon:""}))}catch(error){return console.warn("[Support Drawer] Error parsing Categories JSON, using fallback.",error),DEFAULT_CATEGORIES.map(cat=>({id:"",title:cat,icon:""}))}},getFaqData=()=>{const jsonElement=document.querySelector("[data-cp-faq-json]");if(!jsonElement)return getDefaultFaqData();try{const rawBlocks=JSON.parse(jsonElement.textContent||"[]");if(!Array.isArray(rawBlocks)||rawBlocks.length===0)return getDefaultFaqData();const groupedData={};return rawBlocks.forEach(item=>{if(!item||!item.category||!item.question)return;const categoryKey=item.category.trim();groupedData[categoryKey]||(groupedData[categoryKey]=[]);const isGeneral=item.general===!0||item.general==="true"||item.general===1||item.general==="1";groupedData[categoryKey].push({id:item.id||"",question:item.question.trim(),answer:item.answer||"",general:isGeneral})}),Object.keys(groupedData).length>0?groupedData:getDefaultFaqData()}catch(error){return console.warn("[Support Drawer] Error parsing FAQ JSON data, using fallback.",error),getDefaultFaqData()}},getDrawerTemplate=()=>` 2 <div class="CP-supportDrawer-overlay" data-cp-support-overlay></div> 3 <div class="CP-supportDrawer" data-cp-support-drawer> 4 <div class="CP-header" data-cp-drawer-header> 5 <div class="CP-header-icons"> 6 <a class="CP-icon" title="Continue on Phone" href="tel:+917773897774" target="_blank" data-cp-phone-link> 7 <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M493.4 24.6l-104-24c-11.3-2.6-22.9 3.3-27.5 13.9l-48 112c-4.2 9.8-1.4 21.3 6.9 28l60.6 49.6c-36 76.7-98.9 140.5-177.2 177.2l-49.6-60.6c-6.8-8.3-18.2-11.1-28-6.9l-112 48C3.9 366.5-2 378.1.6 389.4l24 104C27.1 504.2 36.7 512 48 512c256.1 0 464-207.5 464-464 0-11.2-7.7-20.9-18.6-23.4z"></path></svg> 8 </a> 9 <a class="CP-icon" title="Continue on WhatsApp" href="https://wa.me/+917869957726" target="_blank" rel="noopener" data-cp-whatsapp-link> 10 <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24">
10<path d="m17.507 14.307-.009.075c-2.199-1.096-2.429-1.242-2.713-.816-.197.295-.771.964-.944 1.162-.175.195-.349.21-.646.075-.3-.15-1.263-.465-2.403-1.485-.888-.795-1.484-1.77-1.66-2.07-.293-.506.32-.578.878-1.634.1-.21.049-.375-.025-.524-.075-.15-.672-1.62-.922-2.206-.24-.584-.487-.51-.672-.51-.576-.05-.997-.042-1.368.344-1.614 1.774-1.207 3.604.174 5.55 2.714 3.552 4.16 4.206 6.804 5.114.714.227 1.365.195 1.88.121.574-.091 1.767-.721 2.016-1.426.255-.705.255-1.29.18-1.425-.074-.135-.27-.21-.57-.345z"></path><path d="m20.52 3.449c-7.689-7.433-20.414-2.042-20.419 8.444 0 2.096.549 4.14 1.595 5.945l-1.696 6.162 6.335-1.652c7.905 4.27 17.661-1.4 17.665-10.449 0-3.176-1.24-6.165-3.495-8.411zm1.482 8.417c-.006 7.633-8.385 12.4-15.012 8.504l-.36-.214-3.75.975 1.005-3.645-.239-.375c-4.124-6.565.614-15.145 8.426-15.145 2.654 0 5.145 1.035 7.021 2.91 1.875 1.859 2.909 4.35 2.909 6.99z"></path></svg> 11 </a> 12 <a class="CP-icon" title="Continue on Email" href="mailto:[email protected]" target="_blank" data-cp-email-link> 13 <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M467,61H45c-6.927,0-13.412,1.703-19.279,4.51L255,294.789l51.389-49.387c0,0,0.004-0.005,0.005-0.007 c0.001-0.002,0.005-0.004,0.005-0.004L486.286,65.514C480.418,62.705,473.929,61,467,61z"></path><path d="M507.496,86.728L338.213,256.002L507.49,425.279c2.807-5.867,4.51-12.352,4.51-19.279V106 C512,99.077,510.301,92.593,507.496,86.728z"></path><path d="M4.51,86.721C1.703,92.588,0,99.073,0,106v300c0,6.923,1.701,13.409,4.506,19.274L173.789,256L4.51,86.721z"></path><path d="M317.002,277.213l-51.396,49.393c-2.93,2.93-6.768,4.395-10.605,4.395s-7.676-1.465-10.605-4.395L195,277.211 L25.714,446.486C31.582,449.295,38.071,451,45,451h422c6.927,0,13.412-1.703,19.279-4.51L317.002,277.213z"></path></svg> 14 </a> 15 </div> 16 <span class="CP-close" data-cp-close-btn> 17 <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 20 20"><path d="M11.414 10l6.293-6.293a1 1 0 10-1.414-1.414L10 8.586 3.707 2.293a1 1 0 00-1.414 1.414L8.586 10l-6.293 6.293a1 1 0 101.414 1.414L10 11.414l6.293 6.293A.998.998 0 0018 17a.999.999 0 00-.293-.707L11.414 10z"></path></svg> 18 </span> 19 </div> 20 21 <div class="CP-body" data-cp-drawer-body> 22 <div class="CP-page CP-page-main active" data-cp-page="main"> 23 <h3>FAQ Categories</h3> 24 <div class="CP-categories" data-cp-categories-container></div> 25 <h3>General Queries</h3> 26 <div class="CP-general" data-cp-general-container></div> 27 </div> 28 29 <div class="CP-page CP-page-category" data-cp-page="category"> 30 <div class="CP-category-header"> 31 <button class="CP-back" data-cp-back-btn type="button" aria-label="Back"> 32 <svg viewBox="0 0 20 20"><path d="M17 9H5.414l3.293-3.293a.999.999 0 1 0-1.414-1.414l-5 5a.999.999 0 0 0 0 1.414l5 5a.997.997 0 0 0 1.414 0 .999.999 0 0 0 0-1.414L5.414 11H17a1 1 0 1 0 0-2z"></path></svg> 33 </button> 34 <h3 class="CP-category-title" data-cp-category-title></h3> 35 </div> 36 <div class="CP-category-questions" data-cp-category-questions></div> 37 </div> 38 39 <div class="CP-page CP-page-answer" data-cp-page="answer"> 40 <div class="CP-category-header"> 41 <button class="CP-back" data-cp-back-btn type="button" aria-label="Back"> 42 <svg viewBox="0 0 20 20"><path d="M17 9H5.414l3.293-3.293a.999.999 0 1 0-1.414-1.414l-5 5a.999.999 0 0 0 0 1.414l5 5a.997.997 0 0 0 1.414 0 .999.999 0 0 0 0-1.414L5.414 11H17a1 1 0 1 0 0-2z"></path></svg> 43 </button> 44 <h3 class="CP-answer-question" data-cp-answer-question></h3> 45 </div> 46 <span class="CP-answer-category" data-cp-answer-category></span> 47 <p class="CP-answer-text" data-cp-answer-text></p> 48 49 <div class="CP-answer-navigation" data-cp-answer-nav> 50 <div class="CP-prev" data-cp-prev style="display:none;"> 51 <button class="CP-prev-btn" data-cp-prev-btn type="button" aria-label="Previous question"> 52 <svg viewBox="0 0 20 20"><path d="M17 9H5.414l3.293-3.293a.999.999 0 1 0-1.414-1.414l-5 5a.999.999 0 0 0 0 1.414l5 5a.997.997 0 0 0 1.414 0 .999.999 0 0 0 0-1.414L5.414 11H17a1 1 0 1 0 0-2z"></path></svg> 53 </button>
54 <span class="CP-prev-que" data-cp-prev-que></span> 55 </div> 56 <div class="CP-next" data-cp-next style="display:none;"> 57 <button class="CP-next-btn" data-cp-next-btn type="button" aria-label="Next question"> 58 <svg viewBox="0 0 20 20"><path d="M17.707 9.293l-5-5a.999.999 0 10-1.414 1.414L14.586 9H3a1 1 0 100 2h11.586l-3.293 3.293a.999.999 0 101.414 1.414l5-5a.999.999 0 000-1.414z"></path></svg> 59 </button> 60 <span class="CP-next-que" data-cp-next-que></span> 61 </div> 62 </div> 63 </div> 64 </div> 65 </div> 66 `,DEFAULT_PHONE_SVG='<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M493.4 24.6l-104-24c-11.3-2.6-22.9 3.3-27.5 13.9l-48 112c-4.2 9.8-1.4 21.3 6.9 28l60.6 49.6c-36 76.7-98.9 140.5-177.2 177.2l-49.6-60.6c-6.8-8.3-18.2-11.1-28-6.9l-112 48C3.9 366.5-2 378.1.6 389.4l24 104C27.1 504.2 36.7 512 48 512c256.1 0 464-207.5 464-464 0-11.2-7.7-20.9-18.6-23.4z"></path></svg>',DEFAULT_WHATSAPP_SVG='<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="m17.507 14.307-.009.075c-2.199-1.096-2.429-1.242-2.713-.816-.197.295-.771.964-.944 1.162-.175.195-.349.21-.646.075-.3-.15-1.263-.465-2.403-1.485-.888-.795-1.484-1.77-1.66-2.07-.293-.506.32-.578.878-1.634.1-.21.049-.375-.025-.524-.075-.15-.672-1.62-.922-2.206-.24-.584-.487-.51-.672-.51-.576-.05-.997-.042-1.368.344-1.614 1.774-1.207 3.604.174 5.55 2.714 3.552 4.16 4.206 6.804 5.114.714.227 1.365.195 1.88.121.574-.091 1.767-.721 2.016-1.426.255-.705.255-1.29.18-1.425-.074-.135-.27-.21-.57-.345z"></path><path d="m20.52 3.449c-7.689-7.433-20.414-2.042-20.419 8.444 0 2.096.549 4.14 1.595 5.945l-1.696 6.162 6.335-1.652c7.905 4.27 17.661-1.4 17.665-10.449 0-3.176-1.24-6.165-3.495-8.411zm1.482 8.417c-.006 7.633-8.385 12.4-15.012 8.504l-.36-.214-3.75.975 1.005-3.645-.239-.375c-4.124-6.565.614-15.145 8.426-15.145 2.654 0 5.145 1.035 7.021 2.91 1.875 1.859 2.909 4.35 2.909 6.99z"></path></svg>',DEFAULT_EMAIL_SVG='<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M467,61H45c-6.927,0-13.412,1.703-19.279,4.51L255,294.789l51.389-49.387c0,0,0.004-0.005,0.005-0.007 c0.001-0.002,0.005-0.004,0.005-0.004L486.286,65.514C480.418,62.705,473.929,61,467,61z"></path><path d="M507.496,86.728L338.213,256.002L507.49,425.279c2.807-5.867,4.51-12.352,4.51-19.279V106 C512,99.077,510.301,92.593,507.496,86.728z"></path><path d="M4.51,86.721C1.703,92.588,0,99.073,0,106v300c0,6.923,1.701,13.409,4.506,19.274L173.789,256L4.51,86.721z"></path><path d="M317.002,277.213l-51.396,49.393c-2.93,2.93-6.768,4.395-10.605,4.395s-7.676-1.465-10.605-4.395L195,277.211 L25.714,446.486C31.582,449.295,38.071,451,45,451h422c6.927,0,13.412-1.703,19.279-4.51L317.002,277.213z"></path></svg>',DEFAULT_HEADER_CONTACT={phone:{show:!0,url:"tel:+917773897774",tooltip:"Continue on Phone",icon:""},whatsapp:{show:!0,url:"https://wa.me/+917869957726",tooltip:"Continue on WhatsApp",icon:""},email:{show:!0,url:"mailto:[email protected]",tooltip:"Continue on Email",icon:""}},getHeaderContactData=()=>{const jsonElement=document.querySelector("[data-cp-header-contact-json]");if(!jsonElement)return DEFAULT_HEADER_CONTACT;try{const rawData=JSON.parse(jsonElement.textContent||"{}");return{phone:{show:rawData.phone?rawData.phone.show===!0||rawData.phone.show==="true"||rawData.phone.show===1:!0,url:rawData.phone&&rawData.phone.url?String(rawData.phone.url).trim():DEFAULT_HEADER_CONTACT.phone.url,tooltip:rawData.phone&&rawData.phone.tooltip?String(rawData.phone.tooltip).trim():DEFAULT_HEADER_CONTACT.phone.tooltip,icon:rawData.phone&&rawData.phone.icon?String(rawData.phone.icon).trim():""},whatsapp:{show:rawData.whatsapp?rawData.whatsapp.show===!0||rawData.whatsapp.show==="true"||rawData.whatsapp.show===1:!0,url:rawData.whatsapp&&rawData.whatsapp.url?String(rawData.whatsapp.url).trim():DEFAULT_HEADER_CONTACT.whatsapp.url,tooltip:rawData.whatsapp&&rawData.whatsapp.tooltip?String(rawData.whatsapp.tooltip).trim():DEFAULT_HEADER_CONTACT.whatsapp.tooltip,icon:rawData.whatsapp&&rawData.whatsapp.icon?String(rawData.whatsapp.icon).trim():""},email:{show:rawData.email?rawData.email.show===!0||rawData.email.show==="true"||rawData.email.show===1:!0,url:rawData.email&&rawData.email.url?String(rawData.email.url).trim():DEFAULT_HEADER_CONTACT.email.url,tooltip:rawData.email&&rawData.email.tooltip?String(rawData.email.tooltip).trim():DEFAULT_HEADER_CONTACT.email.tooltip,icon:rawData.email&&rawData.email.icon?String(rawData.email.icon).trim():""}}}catch(error){return console.warn("[Support Drawer] Error parsing Header Contact JSON, using fallback.",error),DEFAULT_HEADER_CONTACT}};
66let lastPage="main",currentCategory="",currentIndex=-1,currentBlockId="";const renderDrawer=drawerElement=>{if(!drawerElement)return;const headerContact=getHeaderContactData(),categoriesList=getCategoriesData(),faqData=getFaqData(),phoneLink=drawerElement.querySelector("[data-cp-phone-link]"),whatsappLink=drawerElement.querySelector("[data-cp-whatsapp-link]"),emailLink=drawerElement.querySelector("[data-cp-email-link]");phoneLink&&(headerContact.phone.show&&headerContact.phone.url?(phoneLink.style.display="flex",phoneLink.href=headerContact.phone.url,phoneLink.title=headerContact.phone.tooltip,headerContact.phone.icon?phoneLink.innerHTML=`<img src="${headerContact.phone.icon}" alt="${headerContact.phone.tooltip}" width="18" height="18" style="object-fit:contain;width:18px;height:18px;border-radius:50%;">`:phoneLink.innerHTML=DEFAULT_PHONE_SVG):phoneLink.style.display="none"),whatsappLink&&(headerContact.whatsapp.show&&headerContact.whatsapp.url?(whatsappLink.style.display="flex",whatsappLink.href=headerContact.whatsapp.url,whatsappLink.title=headerContact.whatsapp.tooltip,headerContact.whatsapp.icon?whatsappLink.innerHTML=`<img src="${headerContact.whatsapp.icon}" alt="${headerContact.whatsapp.tooltip}" width="18" height="18" style="object-fit:contain;width:18px;height:18px;border-radius:50%;">`:whatsappLink.innerHTML=DEFAULT_WHATSAPP_SVG):whatsappLink.style.display="none"),emailLink&&(headerContact.email.show&&headerContact.email.url?(emailLink.style.display="flex",emailLink.href=headerContact.email.url,emailLink.title=headerContact.email.tooltip,headerContact.email.icon?emailLink.innerHTML=`<img src="${headerContact.email.icon}" alt="${headerContact.email.tooltip}" width="18" height="18" style="object-fit:contain;width:18px;height:18px;border-radius:50%;">`:emailLink.innerHTML=DEFAULT_EMAIL_SVG):emailLink.style.display="none");const categoriesContainer=drawerElement.querySelector("[data-cp-categories-container]"),generalContainer=drawerElement.querySelector("[data-cp-general-container]"),mainPage=drawerElement.querySelector('[data-cp-page="main"]'),categoryPage=drawerElement.querySelector('[data-cp-page="category"]'),answerPage=drawerElement.querySelector('[data-cp-page="answer"]'),categoryTitle=drawerElement.querySelector("[data-cp-category-title]"),categoryQuestions=drawerElement.querySelector("[data-cp-category-questions]"),answerQuestion=drawerElement.querySelector("[data-cp-answer-question]"),answerCategory=drawerElement.querySelector("[data-cp-answer-category]"),answerText=drawerElement.querySelector("[data-cp-answer-text]"),backButtons=drawerElement.querySelectorAll("[data-cp-back-btn]"),prevContainer=drawerElement.querySelector("[data-cp-prev]"),nextContainer=drawerElement.querySelector("[data-cp-next]"),prevQue=drawerElement.querySelector("[data-cp-prev-que]"),nextQue=drawerElement.querySelector("[data-cp-next-que]"),updateNavigation=(list,index)=>{if(!(!list||list.length===0)){if(index>0){const prevItem=list[index-1];prevContainer&&(prevContainer.style.display="flex"),prevQue&&(prevQue.textContent=prevItem.question)}else prevContainer&&(prevContainer.style.display="none");if(index<list.length-1){const nextItem=list[index+1];nextContainer&&(nextContainer.style.display="flex"),nextQue&&(nextQue.textContent=nextItem.question)}else nextContainer&&(nextContainer.style.display="none")}},openAnswerPage=(categoryName,answerObj,list,index)=>{currentCategory=categoryName,currentIndex=index,currentBlockId=answerObj&&answerObj.id?answerObj.id:"",answerQuestion&&(answerQuestion.textContent=answerObj.question),answerCategory&&(answerCategory.textContent=categoryName),answerText&&(answerText.innerHTML=answerObj.answer),mainPage&&mainPage.classList.remove("active"),categoryPage&&categoryPage.classList.remove("active"),answerPage&&answerPage.classList.add("active"),updateNavigation(list,index)},renderCategoryQuestions=(categoryName,iconUrl)=>{if(!categoryQuestions)return;categoryQuestions.innerHTML="",categoryTitle&&(categoryTitle.textContent=categoryName);const categoryIconSrc=iconUrl||CATEGORY_IMAGES[categoryName]||"",questionsList=faqData[categoryName]||[];questionsList.forEach((item,index)=>{const questionElement=document.createElement("div");questionElement.className="CP-question",questionElement.setAttribute("data-cp-question-item",""),item.id&&questionElement.setAttribute("data-cp-block-id",item.id),questionElement.innerHTML=` 67 <img src="${categoryIconSrc}" alt="${categoryName}" width="30" height="30"> 68 <div> 69 <strong>${item.question}</strong> 70 <small>${categoryName}</small> 71 </div> 72 `,questionElement.addEventListener("click",()=>{lastPage="category",openAnswerPage(categoryName,item,questionsList,index)}),categoryQuestions.appendChild(questionElement)})};if(categoriesContainer&&(categoriesContainer.innerHTML="",categoriesList.forEach(catObj=>{const categoryName=catObj.title,categoryIconSrc=catObj.icon||CATEGORY_IMAGES[categoryName]||"",categoryElement=document.createElement("div");categoryElement.className="CP-category",categoryElement.setAttribute("data-cp-category-item",categoryName),catObj.id&&categoryElement.setAttribute("data-cp-block-id",catObj.id),categoryElement.innerHTML=` 73 <div class="CP-category-icon"> 74 <img src="${categoryIconSrc}" alt="${categoryName}" width="30" height="30"> 75 </div>
76 <span>${categoryName}</span> 77 `,categoryElement.addEventListener("click",()=>{currentCategory=categoryName,renderCategoryQuestions(categoryName,categoryIconSrc),mainPage&&mainPage.classList.remove("active"),categoryPage&&categoryPage.classList.add("active"),lastPage="category"}),categoriesContainer.appendChild(categoryElement)})),generalContainer&&(generalContainer.innerHTML="",categoriesList.forEach(catObj=>{const categoryName=catObj.title,categoryIconSrc=catObj.icon||CATEGORY_IMAGES[categoryName]||"",questionsList=faqData[categoryName]||[];questionsList.forEach((item,index)=>{if(!item.general)return;const questionElement=document.createElement("div");questionElement.className="CP-question",questionElement.setAttribute("data-cp-general-item",""),item.id&&questionElement.setAttribute("data-cp-block-id",item.id),questionElement.innerHTML=` 78 <img src="${categoryIconSrc}" alt="${categoryName}" width="30" height="30"> 79 <div> 80 <strong>${item.question}</strong> 81 <small>${categoryName}</small> 82 </div> 83 `,questionElement.addEventListener("click",()=>{lastPage="main",openAnswerPage(categoryName,item,questionsList,index)}),generalContainer.appendChild(questionElement)})})),categoryPage&&categoryPage.classList.contains("active")&¤tCategory){const catObj=categoriesList.find(c=>c.title===currentCategory),iconUrl=catObj&&catObj.icon||CATEGORY_IMAGES[currentCategory];renderCategoryQuestions(currentCategory,iconUrl)}if(answerPage&&answerPage.classList.contains("active")){let matchedItem=null,matchedCategory=currentCategory,matchedIndex=currentIndex;if(currentBlockId&&Object.entries(faqData).forEach(([cat,list])=>{list.forEach((item,idx)=>{item.id&&(item.id===currentBlockId||currentBlockId.includes(item.id))&&(matchedItem=item,matchedCategory=cat,matchedIndex=idx)})}),!matchedItem&&matchedCategory&&faqData[matchedCategory]&&faqData[matchedCategory][matchedIndex]&&(matchedItem=faqData[matchedCategory][matchedIndex]),!matchedItem&&answerQuestion&&answerQuestion.textContent){const currentQText=answerQuestion.textContent.trim();Object.entries(faqData).forEach(([cat,list])=>{list.forEach((item,idx)=>{item.question.trim()===currentQText&&(matchedItem=item,matchedCategory=cat,matchedIndex=idx)})})}if(matchedItem){currentCategory=matchedCategory,currentIndex=matchedIndex,currentBlockId=matchedItem.id||"",answerQuestion&&(answerQuestion.textContent=matchedItem.question),answerCategory&&(answerCategory.textContent=matchedCategory),answerText&&(answerText.innerHTML=matchedItem.answer);const currentList=faqData[matchedCategory]||[];updateNavigation(currentList,matchedIndex)}}backButtons.forEach(button=>{button.onclick=()=>{answerPage&&answerPage.classList.contains("active")?(answerPage.classList.remove("active"),lastPage==="category"&&categoryPage?categoryPage.classList.add("active"):mainPage&&mainPage.classList.add("active")):categoryPage&&categoryPage.classList.contains("active")&&(categoryPage.classList.remove("active"),mainPage&&mainPage.classList.add("active"),lastPage="main")}}),prevContainer&&(prevContainer.onclick=()=>{const list=faqData[currentCategory];if(list&¤tIndex>0){currentIndex-=1;const prevItem=list[currentIndex];currentBlockId=prevItem.id||"",answerQuestion&&(answerQuestion.textContent=prevItem.question),answerText&&(answerText.innerHTML=prevItem.answer),updateNavigation(list,currentIndex)}}),nextContainer&&(nextContainer.onclick=()=>{const list=faqData[currentCategory];if(list&¤tIndex<list.length-1){currentIndex+=1;const nextItem=list[currentIndex];currentBlockId=nextItem.id||"",answerQuestion&&(answerQuestion.textContent=nextItem.question),answerText&&(answerText.innerHTML=nextItem.answer),updateNavigation(list,currentIndex)}})},handleOpenDrawer=()=>{let drawerElement=document.querySelector("[data-cp-support-drawer]"),overlayElement=document.querySelector("[data-cp-support-overlay]");if(!drawerElement){const scrollbarWidth=window.innerWidth-document.documentElement.clientWidth;if(document.body.insertAdjacentHTML("beforeend",getDrawerTemplate()),scrollbarWidth>0&&(document.body.style.paddingRight=`${scrollbarWidth}px`),drawerElement=document.querySelector("[data-cp-support-drawer]"),overlayElement=document.querySelector("[data-cp-support-overlay]"),!drawerElement)return;const handleCloseDrawer=()=>{drawerElement.remove(),overlayElement&&overlayElement.remove(),document.body.style.paddingRight=""},closeButton=drawerElement.querySelector("[data-cp-close-btn]");closeButton&&closeButton.addEventListener("click",handleCloseDrawer),overlayElement&&overlayElement.addEventListener("click",handleCloseDrawer)}renderDrawer(drawerElement)},initSupportDrawer=()=>{document.querySelectorAll("[data-cp-support-btn], .CP-support-btn").forEach(button=>{button.removeEventListener("click",handleOpenDrawer),button.addEventListener("click",handleOpenDrawer)})};document.readyState==="loading"?document.addEventListener("DOMContentLoaded",initSupportDrawer):initSupportDrawer(),document.addEventListener("shopify:section:load",event=>{initSupportDrawer();const drawerElement=document.querySelector("[data-cp-support-drawer]");drawerElement&&renderDrawer(drawerElement)}),document.addEventListener("shopify:section:select",event=>{event.detail&&event.detail.sectionId&&event.detail.sectionId.includes("cp-support")&&handleOpenDrawer()}),document.addEventListener("shopify:block:select",event=>{const selectedBlockId=event.detail&&event.detail.blockId;handleOpenDrawer();const drawerElement=document.querySelector("[data-cp-support-drawer]");if(!drawerElement||!selectedBlockId)return;const categoriesList=getCategoriesData(),faqData=getFaqData(),matchedCategoryObj=categoriesList.find(cat=>cat.id&&(cat.id===selectedBlockId||selectedBlockId.includes(cat.id)));if(matchedCategoryObj){currentCategory=matchedCategoryObj.title,lastPage="main";const categoryIconSrc=matchedCategoryObj.icon||CATEGORY_IMAGES[matchedCategoryObj.title]||"";renderDrawer(drawerElement);const mainPage=drawerElement.querySelector('[data-cp-page="main"]'),categoryPage=drawerElement.querySelector('[data-cp-page="category"]'),answerPage=drawerElement.querySelector('[data-cp-page="answer"]');mainPage&&mainPage.classList.remove("active"),answerPage&&answerPage.classList.remove("active"),categoryPage&&categoryPage.classList.add("active");return}let foundCategory="",foundItem=null,foundIndex=-1;
83if(Object.entries(faqData).forEach(([cat,list])=>{list.forEach((item,idx)=>{item.id&&(item.id===selectedBlockId||selectedBlockId.includes(item.id)||item.id.includes(selectedBlockId))&&(foundCategory=cat,foundItem=item,foundIndex=idx)})}),foundItem){const answerPage=drawerElement.querySelector('[data-cp-page="answer"]'),mainPage=drawerElement.querySelector('[data-cp-page="main"]'),categoryPage=drawerElement.querySelector('[data-cp-page="category"]'),answerQuestion=drawerElement.querySelector("[data-cp-answer-question]"),answerCategory=drawerElement.querySelector("[data-cp-answer-category]"),answerText=drawerElement.querySelector("[data-cp-answer-text]");currentCategory=foundCategory,currentIndex=foundIndex,currentBlockId=foundItem.id||"",lastPage="main",answerQuestion&&(answerQuestion.textContent=foundItem.question),answerCategory&&(answerCategory.textContent=foundCategory),answerText&&(answerText.innerHTML=foundItem.answer),mainPage&&mainPage.classList.remove("active"),categoryPage&&categoryPage.classList.remove("active"),answerPage&&answerPage.classList.add("active"),renderDrawer(drawerElement)}})})(); 84//# sourceMappingURL=/cdn/shop/t/663/assets/cp-support.js.map?v=144974281150487318921788264022
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.