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1],r=[{question:"Is the email and SMS I received about the new KongaPay App genuine?",answer:"<p>Yes, it is! We are excited to announce the launch of our new and improved KongaPay app, designed to provide you with an even better payment experience.</p>"},{question:"What has changed on the new KongaPay App?",answer:"<p>The new application offers several enhanced features, including faster onboarding and customer verification, swift bill payments, a user-friendly interface, and faster dispute resolution times. To enjoy these new features, you will need to update your app.</p>"},{question:"How can I access the new App?",answer:"<p>The new app is available for download on the Google Play store for Android users, the App Store for iOS users, and on the Web at kongapay.com/login. To avoid installation complications, we recommend deleting the old app before installing the new one.</p>"},{question:"For the first-time login after updating my App, should I use my previous login PIN code?",answer:"<p>To access the new platform for the first time login, please do not use your old PIN from the old app. Follow these steps instead:<br>a) Download the app from your App store.<br>b) Select 'Login' on your login page.<br>c) Input your phone number (the same one associated with your current KongaPay account).<br>d) Select 'Forgot PIN code' and check your SMS or email inbox for a temporary 4-digit PIN code.<br>e) Follow the on-screen instructions to set up your new login PIN and transaction PINs.<br>Please be cautious not to input an incorrect PIN code on the first login, as your account will be blocked after 5 wrong attempts.</p>"},{question:"I want to reset my 4-digit login PIN code to access my account, but I no longer use the phone number I opened my KongaPay account with. How will I get the temporary 4-digit login pin on my new phone number, to reset my login PIN?",answer:"<p>To update your phone number, kindly send a change request to our support team at [email protected], attaching your old phone number, new phone number, BVN, and your government-approved ID card.</p>"},{question:"My account has been blocked, what do I do?",answer:"<p>If you enter the wrong PIN code after 5 attempts, your account will be blocked for 24hrs for security reasons. To unblock your account after 24hrs, please send an unblock request via email to [email protected], attaching your full name, government-approved ID, and phone number linked to your KongaPay account.</p>"},{question:"Is my 4-digit Login PIN the same as my 4-digit Transaction PIN?",answer:"<p>No, they are not the same. For security reasons, you are required to set different PINs for login and transactions.</p>"},{question:"Is my Transaction PIN from the old app still valid?",answer:"<p>No, you will be required to set a new transaction pin when you update your app.</p>"},{question:"Who can I contact if I need more information and guidance on the new app?",answer:"<p>For further inquiries, clarifications, or assistance, please contact our support team by email at [email protected], by mobile at 07080635700, 02018883435, or WhatsApp at 09010401261, 09070038917.</p>"},{question:"Does this app update mean I now have a new account number?",answer:"<p>No, all existing customers will maintain their current account numbers. You can use your old account numbers to receive funds into your account. If the account number displayed on your account is different from your old account number, please update your app to see your old account number.</p>"},{question:"What will happen to my account balance from the previous app?",answer:"<p>Your funds and balances from the old app are intact and have been migrated to the new app. All you need to do is access the new app, set up your new login PIN code and transaction PIN, and resume your transactions.</p>"},{question:"Any additional advice to help me have a smoother experience with my app update?",answer:"<p>For a smoother experience, we advise that you have your device date and time up to date before you reinstall your app.</p>"},{question:"How can I share my feedback and recommendations?",answer:"<p>We appreciate your feedback and recommendations. Please send them to our technical team at [email protected]. You can also rate our app on the Google Play Store and iOS App Store.</p>"}],s=[{question:"Who is qualified to be a merchant on KongaPay?",answer:"<p>A KongaPay merchant is one who wants to accept Payments Online and offline. KongaPay helps Nigerian businesses accept payments from bank accounts, cards & KongaPayaccount and payout to sub-merchants in the case of market place merchants.</p>"},{question:"What do I need to be setup as a Merchant?",answer:"<ul><li>
1Business Name, Address and RC registration â Who are you?</li><li>Scanned documents of signatories (Memorandum of Article, CO2, CO7 and CAC) â Registered to run a business?</li><li>Phone number (Verified with One Time Password)</li><li>IDs and BVN of signatories â A simple validation exercise Business Bank Account â Where to settle your proceeds.</li><li>Passport Pictures of the Signatories</li></ul>"},{question:"What next once I have been setup as a Merchant?",answer:"<p>You will be provided with Live Credentials, which include a Merchant ID, Login and Password to the KongaPay Merchant Admin Portal.</p>"},{question:"How do I view the transactions for my store?",answer:"<ul><li>Login in using your Email Address and Password</li><li>Click on Transactions Tab</li><li>View Transactions</li></ul>"},{question:"If I have sub stores, will I be able to view the transactions for all my stores from one view?",answer:"<p>If you have multiple stores, then you will be able to view all the transactions from your sub stores from the main account under the transaction tab. The personnel for the main account would have to Log in using their email and password and click on transactions tab and then can filter based on stores or location.</p>"},{question:"How do I setup a Sub store?",answer:"<p>You can setup a sub store by doing the following:<ul><li>Visit your KongaPay Admin Portal.</li><li>Login using the main account's email and password</li><li>Click on Store</li><li>Input the store Name</li><li>Then create the admin personnel for that store</li></p>"},{question:"What are the benefits of KongaPay for a Merchant?",answer:"<ul><li>Simple and Easy way of accepting payments.</li><li>Fast and Easy Integration of SDKs and Web Plugin</li><li>Integrated machine learning based fraud prevention to help minimize risks and chargebacks</li><li>Seamless payment experience for your customers</li><li>Increase in revenue by allowing your customers setup recurring payments</li><li>Robust Merchant Admin to view all your transaction reports and track your revenue</li><li>Ability to do Bulk Payments to your staff from the Merchant Admin Portal</li></ul>"},{question:"How do I collect Offline Payments as a merchant?",answer:"<p>You can accept payments offline using two approaches;<ul><li>You can generate your QR code on your MPOS app, then present it to your KongaPay customer to scan to pay.</li><li>You can also get your KongaPay customers to pay from their KongaPay user app or web, by supplying your merchant ID or merchant name and have your customers send money to your KongaPay wallet, using 'Pay' menu on their KongaPay app or web.</li></ul>You can also use the KongaPay MPOS app to accept payments; you will have to do the following:<ul><li>Login to the KongaPay MPOS App with your merchant ID and Pin</li><li>Enter Amount</li><li>Give customer the KongaPay MPOS device to input their KongaPay Pin and One time password sent to their Telephone Number from the Bank</li><li>Click on 'Pay'</li><li>Merchant gets an alert of payment made immediately</li></ul><p>"},{question:"How long will it take for payment to reach the merchant?",answer:"<p>The merchant gets an alert of payment made instantly. However, settlement to merchant is done at the end of the following day.</p>"},{question:"How much is the transaction fees?",answer:"<p>This depends on the merchant package type as the transaction fees differ. The minimum applicable transaction fees per package type are as shown below:<br><li>Receive Payment = 1.5% and capped at â¦2,000.</li><li>Bulk Payout = â¦50 per transaction.</li><li>Digital Goods = 1% cash back commission.</li></p>"},{question:"When does settlement happen?",answer:"<p>Transfers are made on a 1day rolling (T+1).</p>"},{question:"Are there other charges I should know of?",answer:"<p>No, there are no other fees except from those listed above. We never charge for setup or maintenance.</p>"},{question:"There seems to be a mismatch in your bank name:",answer:"<p>While setting up your payout bank, you might come across this error. Not to worry as this is due to the difference in the name inputted on the KongaPay platform and the name currently on your ATM card or with your Bank.<br>To have this rectified, provide a clear scanned copy of a valid means of Identification (National ID or Driver's license or International passport) bearing same name as it is on your banking details to [email protected].</p>"},{question:"What if I forget my Login Details?",answer:"<p>If you forget your Login details, you may use the reset PIN feature on your KongaPay platform or please contact 0708 063 5700, 0809 460 5555, 07007000000, 018883435, 09070038917 or send an email to supp
1[email protected].</p>"}],u=[{code:"FC",name:"Abuja",lgas:["Abuja","Kwali","Kuje","Gwagwalada","Bwari","Abaji"]},{code:"AB",name:"Abia",lgas:["Aba North","Aba South","Arochukwu","Bende","Ikawuno","Ikwuano","Isiala-Ngwa North","Isiala-Ngwa South","Isuikwuato","Umu Nneochi","Obi Ngwa","Obioma Ngwa","Ohafia","Ohaozara","Osisioma","Ugwunagbo","Ukwa West","Ukwa East","Umuahia North","Umuahia South"]},{code:"AD",name:"Adamawa",lgas:["Demsa","Fufore","Ganye","Girei","Gombi","Guyuk","Hong","Jada","Lamurde","Madagali","Maiha","Mayo-Belwa","Michika","Mubi-North","Mubi-South","Numan","Shelleng","Song","Toungo","Yola North","Yola South"]},{code:"AK",name:"AkwaIbom",lgas:["Abak","Eastern-Obolo","Eket","Esit-Eket","Essien-Udim","Etim-Ekpo","Etinan","Ibeno","Ibesikpo-Asutan","Ibiono-Ibom","Ika","Ikono","Ikot-Abasi","Ikot-Ekpene","Ini","Itu","Mbo","Mkpat-Enin","Nsit-Atai","Nsit-Ibom","Nsit-Ubium","Obot-Akara","Okobo","Onna","Oron","Oruk Anam","Udung-Uko","Ukanafun","Urue-Offong/Oruko","Uruan","Uyo"]},{code:"AN",name:"Anambra",lgas:["Aguata","Anambra East","Anambra West","Anaocha","Awka North","Awka South","Ayamelum","Dunukofia","Ekwusigo","Idemili-North","Idemili-South","Ihiala","Njikoka","Nnewi-North","Nnewi-South","Ogbaru","Onitsha-North","Onitsha-South","Orumba-North","Orumba-South"]},{code:"BA",name:"Bauchi",lgas:["Alkaleri","Bauchi","Bogoro","Damban","Darazo","Dass","Gamawa","Ganjuwa","Giade","Itas Gadau","Jama'Are","Katagum","Kirfi","Misau","Ningi","Shira","Tafawa-Balewa","Toro","Warji","Zaki"]},{code:"BY",name:"Bayelsa",lgas:["Brass","Ekeremor","Kolokuma Opokuma","Nembe","Ogbia","Sagbama","Southern-Ijaw","Yenagoa"]},{code:"BE",name:"Benue",lgas:["Ado","Agatu","Apa","Buruku","Gboko","Guma","Gwer-East","Gwer-West","Katsina-Ala","Konshisha","Kwande","Logo","Makurdi","Ogbadibo","Ohimini","Oju","Okpokwu","Otukpo","Tarka","Ukum","Ushongo","Vandeikya"]},{code:"BO",name:"Borno",lgas:["Abadam","Askira-Uba","Bama","Bayo","Biu","Chibok","Damboa","Dikwa","Gubio","Guzamala","Gwoza","Hawul","Jere","Kaga","Kala Balge","Konduga","Kukawa","Kwaya-Kusar","Mafa","Magumeri","Maiduguri","Marte","Mobbar","Monguno","Ngala","Nganzai","Shani"]},{code:"CR",name:"CrossRiver",lgas:["Abi","Akamkpa","Akpabuyo","Bakassi","Bekwarra","Biase","Boki","Calabar-Municipal","Calabar-South","Etung","Ikom","Obanliku","Obubra","Obudu","Odukpani","Ogoja","Yakurr","Yala"]},{code:"DE",name:"Delta",lgas:["Aniocha North","Aniocha-North","Aniocha-South","Bomadi","Burutu","Ethiope-East","Ethiope-West","Ika-North-East","Ika-South","Isoko-North","Isoko-South","Ndokwa-East","Ndokwa-West","Okpe","Oshimili-North","Oshimili-South","Patani","Sapele","Udu","Ughelli-North","Ughelli-South","Ukwuani","Uvwie","Warri South-West","Warri North","Warri South"]},{code:"EB",name:"Ebonyi",lgas:["Abakaliki","Afikpo-North","Afikpo South (Edda)","Ebonyi","Ezza-North","Ezza-South","Ikwo","Ishielu","Ivo","Izzi","Ohaukwu","Onicha"]},{code:"ED",name:"Edo",lgas:["Akoko Edo","Egor","Esan-Central","Esan-North-East","Esan-South-East","Esan-West","Etsako-Central","Etsako-East","Etsako-West","Igueben","Ikpoba-Okha","Oredo","Orhionmwon","Ovia-North-East","Ovia-South-West","Owan East","Owan-West","Uhunmwonde"]},{code:"EK",name:"Ekiti",lgas:["Ado-Ekiti","Efon","Ekiti-East","Ekiti-South-West","Ekiti-West","Emure","Gbonyin","Ido-Osi","Ijero","Ikere","Ikole","Ilejemeje","Irepodun Ifelodun","Ise-Orun","Moba","Oye"]},{code:"EN",name:"Enugu",lgas:["Aninri","Awgu","Enugu-East","Enugu-North","Enugu-South","Ezeagu","Igbo-Etiti","Igbo-Eze-North","Igbo-Eze-South","Isi-Uzo","Nkanu-East","Nkanu-West","Nsukka","Oji-River","Udenu","Udi","Uzo-Uwani"]},{code:"GO",name:"Gombe",lgas:["Akko","Balanga","Billiri","Dukku","Funakaye","Gombe","Kaltungo","Kwami","Nafada","Shongom","Yamaltu Deba"]},{code:"IM",name:"Imo",lgas:["Aboh-Mbaise","Ahiazu-Mbaise","Ehime-Mbano","Ezinihitte","Ideato-North","Ideato-South","Ihitte Uboma","Ikeduru","Isiala-Mbano","Isu","Mbaitoli","Ngor-Okpala","Njaba","Nkwerre","Nwangele","Obowo","Oguta","Ohaji-Egbema","Okigwe","Onuimo","Orlu","Orsu","Oru-East","Oru-West","Owerri-Municipal","Owerri-North","Owerri-West"]},{code:"JI",name:"Jigawa",lgas:["Auyo","Babura","Biriniwa","Birnin-Kudu","Buji","Dutse","Gagarawa","Garki","Gumel","Guri","Gwaram","Gwiwa","Hadejia","Jahun","Kafin-Hausa","Kaugama","Kazaure","Kiri kasama","Maigatari","Malam Madori","Miga","Ringim","Roni","Sule-Tankarkar","Taura","Yankwashi"]},{code:"KD",name:"Kaduna",lgas:["Birnin-Gwari","Chikun","Giwa","Igabi","Ikara","Jaba","Jema'A","Kachia","Kaduna-North","Kaduna-South","Kagarko","Kajuru","Kaura","Kauru","Kubau","Kudan","Lere","Makarfi","Sabon-Gari","Sanga","Soba","Zangon-Kataf","Zaria"]},{code:"KN",name:"Kano",lgas:["Ajingi","Albasu","Bagwai","Bebeji","Bichi","Bunkure","Dala","Dambatta","Dawakin-Kudu","Dawakin-Tofa","Doguwa","Fagge","Gabasawa","Garko","Garun-Mallam","Gaya","Gezawa","Gwale","Gwarzo","Kabo","Kano-Municipal","K
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The platform is intuitive and the customer support is exceptional."},{id:"2",name:"loyalty rewards",role:"Freelance Developer",videoUrl:"https://www.youtube.com/embed/HEIoU0tKqjA?si=Yy7HHGWSFuMth0w-",quote:"As a freelancer, KongaPay makes it easy to receive payments from clients worldwide. The low fees and fast transfers are game-changing."}],d=[{id:"1",title:"K-Save by KongaPay: The Smarter Way to Save and Earn Big",image:"/images/blog-1.webp",excerpt:"If you've ever experienced rainy days, you'll agree that saving money is a great habit that will be forever GOATED. Trust me, you don't want rainy...",link:"https://blog.konga.com/k-save-by-kongapay-the-smarter-way-to-save-and-earn-big/kongapay"},{id:"2",title:"How Saving Saved Maxwell - How K-Save comes in to Play",image:"/images/blog-2.webp",excerpt:"Just last week, Maxwell, my friend, had an emergency. He needed urgent funds, and his salary was far gone. The perfect definition...",link:"https://blog.konga.com/how-saving-saved-maxwell/kongapay"},{id:"3",title:"Nigeria's Most-Trusted Mobile Wallet - Why You Need KongaPay",image:"/images/blog-3.webp",excerpt:"KongaPay is Nigeria's most-trusted mobile wallet. It stands out as the ultimate choice, offering a seamless experience for savings, bill payments...",link:"https://blog.konga.com/nigerias-most-trusted-mobile-wallet/lifestyle/"}],m=[{id:"1",name:"Onumajuru Chineye",role:"CEO, Global Imports Ltd",quote:"Very reliable and trustworthy. Bank with them and thank me later.",rating:5},{id:"2",name:"Alhaji Usman",role:"CFO, TechStart Nigeria",quote:"To be honest, KongaPay is one of the best apps out there for daily transactions. I would give it a 10-star if possible.",rating:5},{id:"3",name:"Lyht Angle",role:"Founder, Urban Cuisine Group",quote:"I'm extremely satisfied with KongaPay and would highly recommend it to anyone looking for a reliable and efficie
1nt digital payment solution.",rating:5},{id:"4",name:"Egobi Victor",role:"CEO, Global Imports Ltd",quote:"The App is so responsive, easy to navigate, and has fast transactions.",rating:5},{id:"5",name:"Eskor George",role:"CEO, Global Imports Ltd",quote:"Online payment has never been easier. KongaPay got you covered.",rating:5},{id:"6",name:"Olamide Joseph Oyewole",role:"CEO, Global Imports Ltd",quote:"The experience so far has been impressive, from the interface to the improved transaction time. It keeps improving at every update.",rating:5}]}}]);
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