https://docs.nexergenlabs.com/assets/js/640e2709.9b20725f.js

1"use strict";(globalThis.webpackChunksaas_docs=globalThis.webpackChunksaas_docs||[]).push([[192],{2607(e,n,t){t.r(n),t.d(n,{assets:()=>d,contentTitle:()=>l,default:()=>h,frontMatter:()=>r,metadata:()=>i,toc:()=>a});const i=JSON.parse('{"id":"notifications","title":"Notifications","description":"Configure notification emails sent to form owners when responses are submitted.","source":"@site/products/formmailer/notifications.md","sourceDirName":".","slug":"/notifications","permalink":"/formmailer/notifications","draft":false,"unlisted":false,"tags":[],"version":"current","sidebarPosition":7,"frontMatter":{"sidebar_position":7},"sidebar":"formmailerSidebar","previous":{"title":"Conditional Emails","permalink":"/formmailer/conditional-emails"},"next":{"title":"Settings","permalink":"/formmailer/settings"}}');var s=t(4848),o=t(8453);const r={sidebar_position:7},l="Notifications",d={},a=[{value:"Enabling Owner Notifications",id:"enabling-owner-notifications",level:2},{value:"Notification Settings",id:"notification-settings",level:2},{value:"Default Notification Template",id:"default-notification-template",level:2},{value:"Custom Notification Templates",id:"custom-notification-templates",level:2},{value:"Multiple Notification Recipients",id:"multiple-notification-recipients",level:2},{value:"Example: Route by Department",id:"example-route-by-department",level:3},{value:"Digest Mode",id:"digest-mode",level:2}];function c(e){const n={a:"a",admonition:"admonition",code:"code",h1:"h1",h2:"h2",h3:"h3",header:"header",li:"li",ol:"ol",p:"p",pre:"pre",strong:"strong",table:"table",tbody:"tbody",td:"td",th:"th",thead:"thead",tr:"tr",...(0,o.R)(),...e.components};return(0,s.jsxs)(s.Fragment,{children:[(0,s.jsx)(n.header,{children:(0,s.jsx)(n.h1,{id:"notifications",children:"Notifications"})}),"\n",(0,s.jsx)(n.p,{children:"Configure notification emails sent to form owners when responses are submitted."}),"\n",(0,s.jsx)(n.h2,{id:"enabling-owner-notifications",children:"Enabling Owner Notifications"}),"\n",(0,s.jsxs)(n.ol,{children:["\n",(0,s.jsx)(n.li,{children:"Open Form Mailer sidebar on your form"}),"\n",(0,s.jsxs)(n.li,{children:["Toggle ",(0,s.jsx)(n.strong,{children:"Notify form owner"})," on"]}),"\n",(0,s.jsx)(n.li,{children:"Configure the notification template"}),"\n"]}),"\n",(0,s.jsx)(n.h2,{id:"notification-settings",children:"Notification Settings"}),"\n",(0,s.jsxs)(n.table,{children:[(0,s.jsx)(n.thead,{children:(0,s.jsxs)(n.tr,{children:[(0,s.jsx)(n.th,{children:"Setting"}),(0,s.jsx)(n.th,{children:"Description"})]})}),(0,s.jsxs)(n.tbody,{children:[(0,s.jsxs)(n.tr,{children:[(0,s.jsx)(n.td,{children:(0,s.jsx)(n.strong,{children:"To"})}),(0,s.jsx)(n.td,{children:"Email address(es) to notify \u2014 defaults to the form owner"})]}),(0,s.jsxs)(n.tr,{children:[(0,s.jsx)(n.td,{children:(0,s.jsx)(n.strong,{children:"CC"})}),(0,s.jsx)(n.td,{children:"Additional recipients to copy"})]}),(0,s.jsxs)(n.tr,{children:[(0,s.jsx)(n.td,{children:(0,s.jsx)(n.strong,{children:"BCC"})}),(0,s.jsx)(n.td,{children:"Hidden recipients"})]}),(0,s.jsxs)(n.tr,{children:[(0,s.jsx)(n.td,{children:(0,s.jsx)(n.strong,{children:"Subject"})}),(0,s.jsx)(n.td,{children:"Notification subject line (supports placeholders)"})]}),(0,s.jsxs)(n.tr,{children:[(0,s.jsx)(n.td,{children:(0,s.jsx)(n.strong,{children:"Body"})}),(0,s.jsx)(n.td,{children:"Notification email template"})]})]})]}),"\n",(0,s.jsx)(n.h2,{id:"default-notification-template",children:"Default Notification Template"}),"\n",(0,s.jsx)(n.p,{children:"Form Mailer provides a default notification template that includes all form responses:"}),"\n",(0,s.jsx)(n.pre,{children:(0,s.jsx)(n.code,{children:'Subject: New form response: {{Form Title}}\n\nNew response received for "{{Form Title}}" at {{Timestamp}}.\n\n{{All Responses}}\n\nView response: {{Response URL}}\n'})}),"\n",(0,s.jsxs)(n.p,{children:["The ",(0,s.jsx)(n.code,{children:"{{All Responses}}"})," placeholder generates a formatted list of all questions and answers."]}),"\n",(0,s.jsx)(n.h2,{id:"custom-notification-templates",children:"Custom Notification Templates"}),"\n",(0,s.jsx)(n.p,{children:"Customize owner notifications just like respondent emails:"}),"\n",(0,s.jsx)(n.pre,{children:(0,s.jsx)(n.code,{className:"language-html",children:'<h2>New Lead Received</h2>\n\n<table style="width: 100%; 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1),(0,s.jsx)(n.td,{children:(0,s.jsx)(n.a,{href:"mailto:[email protected]",children:"[email protected]"})})]}),(0,s.jsxs)(n.tr,{children:[(0,s.jsxs)(n.td,{children:["Department ",(0,s.jsx)(n.code,{children:"equals"}),' "Support"']}),(0,s.jsx)(n.td,{children:(0,s.jsx)(n.a,{href:"mailto:[email protected]",children:"[email protected]"})})]}),(0,s.jsxs)(n.tr,{children:[(0,s.jsxs)(n.td,{children:["Department ",(0,s.jsx)(n.code,{children:"equals"}),' "Engineering"']}),(0,s.jsx)(n.td,{children:(0,s.jsx)(n.a,{href:"mailto:[email protected]",children:"[email protected]"})})]}),(0,s.jsxs)(n.tr,{children:[(0,s.jsx)(n.td,{children:"Default"}),(0,s.jsx)(n.td,{children:(0,s.jsx)(n.a,{href:"mailto:[email protected]",children:"[email protected]"})})]})]})]}),"\n",(0,s.jsx)(n.h2,{id:"digest-mode",children:"Digest Mode"}),"\n",(0,s.jsxs)(n.p,{children:["Instead of one email per response, you can receive a ",(0,s.jsx)(n.strong,{children:"daily digest"}),":"]}),"\n",(0,s.jsxs)(n.ol,{children:["\n",(0,s.jsxs)(n.li,{children:["Go to ",(0,s.jsx)(n.strong,{children:"Settings"})," \u2192 ",(0,s.jsx)(n.strong,{children:"Notifications"})]}),"\n",(0,s.jsxs)(n.li,{children:["Set ",(0,s.jsx)(n.strong,{children:"Frequency"})," to ",(0,s.jsx)(n.strong,{children:"Daily digest"})]}),"\n",(0,s.jsx)(n.li,{children:"Choose the delivery time"}),"\n"]}),"\n",(0,s.jsx)(n.p,{children:"The digest includes a summary table of all responses received that day."}),"\n",(0,s.jsx)(n.admonition,{type:"note",children:(0,s.jsx)(n.p,{children:"Digest mode collects responses throughout the day. If no responses are received, no digest email is sent."})})]})}function h(e={}){const{wrapper:n}={...(0,o.R)(),...e.components};return n?(0,s.jsx)(n,{...e,children:(0,s.jsx)(c,{...e})}):c(e)}},8453(e,n,t){t.d(n,{R:()=>r,x:()=>l});var i=t(6540);const s={},o=i.createContext(s);function r(e){const n=i.useContext(o);return i.useMemo(function(){return"function"==typeof e?e(n):{...n,...e}},[n,e])}function l(e){let n;return n=e.disableParentContext?"function"==typeof e.components?e.components(s):e.components||s:r(e.components),i.createElement(o.Provider,{value:n},e.children)}}}]);