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1<link rel="preload" href="https://www.googletagmanager.com/gtag/js?id=G-REQFH9PYBS" as="script"/><meta name="next-size-adjust" content=""/><title>API Documentation | ecom9</title><meta name="description" content="Reference for the ecom9 Transactions API, including authentication, integration workflow, REST endpoints, webhooks, and error handling."/><meta name="author" content="ecom9"/><meta name="keywords" content="paywall,checkout,Stripe,payment gateway,landing page,conversion,creators,coaches,SaaS subscriptions,no-code"/><meta name="robots" content="index, follow"/><link rel="canonical" href="https://ecom9.com/api-docs/"/><meta property="og:title" content="API Documentation | ecom9"/><meta property="og:description" content="Reference for the ecom9 Transactions API, including authentication, integration workflow, REST endpoints, webhooks, and error handling."/><meta property="og:url" content="https://ecom9.com/api-docs/"/><meta property="og:image" content="https://ecom9.com/og-image.png"/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="API Documentation | ecom9"/><meta name="twitter:description" content="Reference for the ecom9 Transactions API, including authentication, integration workflow, REST endpoints, webhooks, and error handling."/><meta name="twitter:image" content="https://ecom9.com/og-image.png"/><link rel="icon" href="/images/ecom9favicon.png"/><link rel="apple-touch-icon" href="/images/ecom9webclip.png"/>
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1</head><body class="__variable_f367f3 min-h-screen bg-ecom-bg font-sans antialiased"><div hidden=""><!--$--><!--/$--></div><header class="sticky top-0 z-30 border-b border-ecom-line/80 bg-ecom-bg/90 backdrop-blur-lg"><div class="mx-auto flex max-w-6xl items-center justify-between gap-6 px-6 py-4 lg:px-8"><a class="flex shrink-0 items-center gap-3 text-[15px] font-extrabold tracking-tight text-ecom-text" href="/"><img alt="eCom9" loading="lazy" width="38" height="38" decoding="async" data-nimg="1" class="h-[38px] w-[38px] object-contain" style="color:transparent" src="/images/ecom9logo.png"/>eCom9</a><nav class="hidden items-center gap-8 text-[15px] text-[#2d3935] md:flex"><a class="transition hover:text-ecom-primaryDark" href="/api-docs/">API Docs</a><div class="relative"><button type="button" aria-expanded="false" aria-haspopup="true" class="inline-flex items-center gap-1 transition hover:text-ecom-primaryDark">Who it's for<span class="text-[10px] text-ecom-muted transition " 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text-ecom-text md:hidden" aria-expanded="false" aria-label="Open menu">â°</button></div></header><div class="flex"><aside class="fixed inset-y-0 left-0 z-40 w-[268px] overflow-y-auto border-r border-ecom-line bg-ecom-surface2 px-5 pb-16 pt-6 transition-transform duration-200 lg:sticky lg:top-16 lg:h-[calc(100vh-64px)] lg:translate-x-0 lg:shrink-0 -translate-x-full"><div class="mb-3 flex items-center gap-2"><span class="h-2 w-2 rounded-full bg-ecom-primary"></span><span class="text-[11px] font-bold uppercase tracking-widest text-ecom-muted">ecom9 API Docs</span></div><nav class="space-y-5 text-sm"><div><p class="mb-1.5 px-2 text-[10px] font-bold uppercase tracking-widest text-ecom-muted/60">Getting Started</p><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#api-keys">Getting Your API Key</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#integration-overview">Integration Overview</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#authentication">Authentication</a></div><div><p class="mb-1.5 px-2 text-[10px] font-bold uppercase tracking-widest text-ecom-muted/60">Endpoints</p><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#endpoints">Overview</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#get-transactions">Transactions</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#check-account-status">Account Status</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#list-products">Products</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#create-invoice">Create Invoice</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#get-invoices">Get Invoices</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#get-tiers">Subscription Tiers</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#resolve-public-url">Resolve Public URL</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#fix-subscription">Fix Subscription</a></div><div><p class="mb-1.5 px-2 text-[10px] font-bold uppercase tracking-widest text-ecom-muted/60">Guides</p><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="/api-docs/webhooks/">Webhooks</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="/api-docs/credits/">Credits</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#error-responses">Error Responses</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#rate-limiting">Rate Limiting</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#data-privacy">Data Privacy</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#sdk-examples">SDK Examples</a><a class="flex items-center rounded-lg px-2.5 py-1.5 transition-colors text-ecom-muted hover:bg-ecom-line/50 hover:text-ecom-text" href="#support">Support</a></div></nav></aside><div class="min-w-0 flex-1"><div class="sticky top-16 z-20 flex items-center gap-3 border-b border-ecom-line bg-ecom-bg/90 px-6 py-3 backdrop-blur"><button class="flex items-center gap-1.5 rounded-lg border border-ecom-line px-3 py-1.5 text-sm text-ecom-muted lg:hidden">â° Menu</button><span class="font-semibold text-ecom-text">API Reference</span><span class="rounded-full border border-ecom-line px-2 py-0.5 text-xs text-ecom-muted">v1</span></div><div class="mx-auto max-w-3xl px-6 py-10 lg:px-10"><span class="mb-4 inline-flex items-center gap-2 rounded-full border border-ecom-eyebrowBorder bg-ecom-eyebrowBg px-3.5 py-2 text-xs font-medium uppercase tracking-wide text-ecom-primaryDark"><span class="h-2 w-2 shrink-0 rounded-full bg-ecom-primary shadow-[0_0_0_6px_rgba(15,163,107,0.12)]" aria-hidden="true"></span>API reference</span><h1 class="mt-4 text-4xl font-semibold tracking-tight text-ecom-text">ecom9 API Documentation</h1><p class="mt-6 text-lg leading-relaxed text-ecom-muted">Access transactions, product catalogs, subscription state, and tier data for your connected accounts. Every request is authenticated with your Payment Gateway keys. See<!-- --> <a class="font-medium text-ecom-primaryDark underline-offset-2 hover:underline" href="/blog/subscription-event-handling/">
1Subscription Event Handling: Design Patterns and Best Practices</a> <!-- -->for lifecycle event guidance.</p><div class="mt-12 space-y-16"><section id="api-keys" class="scroll-mt-24"><h2 class="text-xl font-semibold text-ecom-text">Getting Your API Key</h2><ol class="mt-4 list-decimal space-y-2 pl-5 text-sm text-ecom-muted"><li>Sign in to the ecom9 dashboard.</li><li>Open <strong class="text-ecom-text">Payment Gateways</strong>.</li><li>Select your active sandbox or live gateway.</li><li>Copy the API Key and signing key ID from the gateway details and store them securely.</li></ol></section><section id="integration-overview" class="scroll-mt-24"><h2 class="text-xl font-semibold text-ecom-text">Integration Overview</h2><p class="mt-4 text-sm leading-relaxed text-ecom-muted"><strong class="text-ecom-text">account_ref_id is the primary identity key</strong> between ecom9 and your software. Use it to map customers, orgs, or workspaces and keep the same value across all API calls.</p><ul class="mt-4 list-disc space-y-2 pl-5 text-sm text-ecom-muted"><li><strong class="text-ecom-text">Required on most endpoints:</strong> pass <code class="rounded bg-ecom-surface2 px-1">account_ref_id</code> on requests that read or write billing state.</li><li><strong class="text-ecom-text">Stable and internal:</strong>
1 choose an immutable ID from your system (user/org/workspace) to avoid remapping later.</li><li><strong class="text-ecom-text">Consistent across systems:</strong> we echo <code class="rounded bg-ecom-surface2 px-1">account_ref_id</code> back in responses and webhook payloads.</li></ul><p class="mt-4 text-sm text-ecom-muted">Sandbox and production API keys are available in the dashboard under <strong class="text-ecom-text">Payment Gateways</strong>, letting you pick the right environment per deployment.</p><p class="mt-4 text-sm text-ecom-muted">Prefer using an SDK? Jump to <a href="#sdk-examples" class="font-medium text-ecom-primaryDark underline-offset-2 hover:underline">SDK Examples</a> for language-specific snippets that call each endpoint.</p></section><section id="authentication" class="scroll-mt-24"><h2 class="text-xl font-semibold text-ecom-text">Authentication</h2><p class="mt-4 text-sm text-ecom-muted">All endpoints require your Payment Gateway API key. Include it with each request using one of the supported headers.</p><div class="mt-4 space-y-4"><div><h3 class="text-xs font-bold uppercase tracking-wider text-ecom-muted">Option 1: Authorization header (recommended)</h3><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>Authorization: Bearer YOUR_API_KEY</code></pre></div><div><h3 class="text-xs font-bold uppercase tracking-wider text-ecom-muted">Option 2: X-API-Key header</h3><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>X-API-Key: YOUR_API_KEY</code></pre></div></div><p class="mt-4 text-sm text-ecom-muted">Base URL: <code class="rounded bg-ecom-surface2 px-1">https://app.ecom9.com/api/</code></p><h3 class="mt-6 text-xs font-bold uppercase tracking-wider text-ecom-muted">Test with curl</h3><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>curl -s https://app.ecom9.com/api/tiers/pro-plan/ \ 2 -H "Authorization: Bearer YOUR_API_KEY"</code></pre></section><section id="endpoints" class="scroll-mt-24"><h2 class="text-xl font-semibold text-ecom-text">Endpoints</h2><p class="mt-4 text-sm text-ecom-muted"><strong class="text-ecom-text">Base URL:</strong> <code class="rounded bg-ecom-surface2 px-1">https://app.ecom9.com/api/</code></p><article class="mt-10 border-t border-ecom-line pt-10" id="get-transactions"><h3 class="text-lg font-semibold text-ecom-text">Get Transactions by Account Reference ID</h3><p class="mt-2 text-sm text-ecom-muted">Retrieve the full transaction history for a specific account reference.</p><p class="mt-4 text-xs font-semibold uppercase text-ecom-muted">Request URL</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>GET https://app.ecom9.com/api/transactions/ACC123456789/?page=1&page_size=20</code></pre><p class="mt-4 text-sm font-medium text-ecom-text">Parameters</p><ul class="mt-2 list-disc space-y-1 pl-5 text-sm text-ecom-muted"><li><code class="rounded bg-ecom-surface2 px-1">account_ref_id</code> â path parameter (required)</li><li><code class="rounded bg-ecom-surface2 px-1">page</code> â query parameter (optional, default 1)</li><li><code class="rounded bg-ecom-surface2 px-1">page_size</code> â query parameter (optional, default 20, max 100)</li><li><code class="rounded bg-ecom-surface2 px-1">status</code> â query parameter (optional: pending, completed, failed, cancelled)</li></ul><p class="mt-4 text-sm font-medium text-ecom-text">Example response</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>{ 3 "count": 5, 4 "next": null, 5 "previous": null, 6 "results": [ 7 { 8 "transaction_uuid": "123e4567-e89b-12d3-a456-426614174000", 9 "account_ref_id": "ACC123456789", 10 "status": "completed", 11 "amount": "29.99", 12 "currency": "usd", 13 "customer_email": "[email protected]", 14 "created_at": "2024-01-15T10:30:00Z", 15 "updated_at": "2024-01-15T10:35:00Z" 16 } 17 ] 18}</code></pre></article><article class="mt-10 border-t border-ecom-line pt-10" id="check-account-status"><h3 class="text-lg font-semibold text-ecom-text">Check Account Status</h3><p class="mt-2 text-sm text-ecom-muted">Return the live subscription state for an account reference, optionally filtered to a specific subscription + tier combination.</p><p class="mt-4 text-xs font-semibold uppercase text-ecom-muted">Request URL</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>GET https://app.ecom9.com/api/account/F8xQ2PnL7vKd93sH/status/?subscription=studio-suite&tier=pro</code></pre><p class="mt-4 text-sm font-medium text-ecom-text">Parameters</p><ul class="mt-2 list-disc space-y-1 pl-5 text-sm text-ecom-muted"><li><code class="rounded bg-ecom-surface2 px-1">account_ref_id</code> â path parameter (required)</li><li><code class="rounded bg-ecom-surface2 px-1">subscription</code> â query parameter (optional subscription label, required whenever <code class="rounded bg-ecom-surface2 px-1">tier</code> is provided)</li><li><code class="rounded bg-ecom-surface2 px-1">tier</code> â query parameter (optional tier label, only evaluated when paired with <code class="rounded bg-ecom-surface2 px-1">subscription</code>)</li></ul><p class="mt-4 text-sm font-medium text-ecom-text">Example response</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>{ 19 "account_ref_id": "TWY4k2ZQPp19s8Hd", 20 "is_active": true, 21 "customer_email": "[email protected]", 22 "created_at": "2024-03-02T14:11:27Z", 23 "updated_at": "2024-03-02T14:11:27Z", 24 "subscription_tier": { 25 "label_name": "pro", 26 "name": "Aurora Growth", 27 "description": "45k send limit and co-marketing boosts", 28 "price": "32.00", 29 "billing_cycle": "monthly", 30 "features": "Deliverability audits, Campaign playbooks, Concierge migrations", 31 "is_popular": true, 32 "product_manage_id": "P6ZmR29aTyQb" 33 } 34}</code></pre><p class="mt-4 text-sm font-medium text-ecom-text">
34Example response (multiple subscriptions)</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>{ 35 "account_ref_id": "TWY4k2ZQPp19s8Hd", 36 "customer_email": "[email protected]", 37 "subscriptions": [ 38 { 39 "is_active": false, 40 "created_at": "2023-12-18T09:54:12Z", 41 "updated_at": "2024-01-01T00:00:00Z", 42 "subscription_tier": { 43 "label_name": "starter", 44 "name": "Pulse Lite", 45 "description": "5k send trial bundle", 46 "price": "0.00", 47 "billing_cycle": "monthly", 48 "features": "API sandbox, Limited automation", 49 "is_popular": false, 50 "product_manage_id": "V8bLw4cNq0Xs" 51 } 52 }, 53 { 54 "is_active": true, 55 "created_at": "2024-03-02T14:11:27Z", 56 "updated_at": "2024-03-02T14:11:27Z", 57 "subscription_tier": { 58 "label_name": "pro", 59 "name": "Aurora Growth", 60 "description": "45k send limit and co-marketing boosts", 61 "price": "32.00", 62 "billing_cycle": "monthly", 63 "features": "Deliverability audits, Campaign playbooks, Concierge migrations", 64 "is_popular": true, 65 "product_manage_id": "P6ZmR29aTyQb" 66 } 67 } 68 ], 69 "total_subscriptions": 2 70}</code></pre></article><article class="mt-10 border-t border-ecom-line pt-10" id="list-products"><h3 class="text-lg font-semibold text-ecom-text">List Products</h3><p class="mt-2 text-sm text-ecom-muted">Return the products for the authenticated user's profile and payment gateway, ordered by title.</p><p class="mt-4 text-xs font-semibold uppercase text-ecom-muted">Request URL</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>GET https://app.ecom9.com/api/products/</code></pre><p class="mt-4 text-sm font-medium text-ecom-text">Response fields</p><ul class="mt-2 list-disc space-y-1 pl-5 text-sm text-ecom-muted"><li><code class="rounded bg-ecom-surface2 px-1">manage_id</code> â product's unique manager ID</li><li><code class="rounded bg-ecom-surface2 px-1">label_name</code> â label name (for SaaS/subscription use)</li><li><code class="rounded bg-ecom-surface2 px-1">type</code> â product type (<code class="rounded bg-ecom-surface2 px-1">single</code> or <code class="rounded bg-ecom-surface2 px-1">subscription</code>)</li><li><code class="rounded bg-ecom-surface2 px-1">price</code> â price for <code class="rounded bg-ecom-surface2 px-1">single</code> products only</li></ul><p class="mt-4 text-sm font-medium text-ecom-text">Example response</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>{ 71 "results": [ 72 { "manage_id": "abc12xyz", "label_name": "my-product", "type": "single", "price": "49.99" }, 73 { "manage_id": "def34uvw", "label_name": "pro-plan", "type": "subscription" } 74 ], 75 "count": 2 76}</code></pre></article><article class="mt-10 border-t border-ecom-line pt-10" id="create-invoice"><h3 class="text-lg font-semibold text-ecom-text">Create Invoice</h3><p class="mt-2 text-sm text-ecom-muted">Create a Stripe-hosted invoice for a product and return the hosted payment URL. Optionally email the invoice to the customer.</p><p class="mt-4 text-xs font-semibold uppercase text-ecom-muted">Request URL</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>POST https://app.ecom9.com/api/invoices/create/</code></pre><p class="mt-4 text-sm font-medium text-ecom-text">Sample payload</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>{ 77 "product_manage_id": "AlC3WiWyOIN1", 78 "amount": 25.00, 79 "customer_email": "[email protected]", 80 "currency": "usd", 81 "description": "Website development - Phase 1", 82 "account_ref_id": "usr_abc123", 83 "send_to_customer": true, 84 "return_url": "https://yourapp.com/invoice/success" 85}</code></pre><p class="mt-4 text-sm font-medium text-ecom-text">Example response</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>{ 86 "hosted_invoice_url": "https://invoice.stripe.com/i/acct_xxx/...", 87 "
87stripe_invoice_id": "in_1ABCdef...", 88 "email_sent": true, 89 "return_url": "https://app.example.com/thank-you" 90}</code></pre></article><article class="mt-10 border-t border-ecom-line pt-10" id="get-invoices"><h3 class="text-lg font-semibold text-ecom-text">Get Invoices</h3><p class="mt-2 text-sm text-ecom-muted">Retrieve invoices for an account. Optionally filter by email or status.</p><p class="mt-4 text-xs font-semibold uppercase text-ecom-muted">Request URL</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>GET https://app.ecom9.com/api/invoices/</code></pre><p class="mt-4 text-sm font-medium text-ecom-text">Query parameters</p><ul class="mt-2 list-disc space-y-1 pl-5 text-sm text-ecom-muted"><li><code class="rounded bg-ecom-surface2 px-1">account_ref_id</code> - (optional) account reference ID</li><li><code class="rounded bg-ecom-surface2 px-1">email</code> - (optional) customer email</li><li><code class="rounded bg-ecom-surface2 px-1">status</code> - (optional) filter by status: <code class="rounded bg-ecom-surface2 px-1">draft</code>, <code class="rounded bg-ecom-surface2 px-1">open</code>, <code class="rounded bg-ecom-surface2 px-1">paid</code>, <code class="rounded bg-ecom-surface2 px-1">uncollectible</code>, <code class="rounded bg-ecom-surface2 px-1">void</code></li><li><code class="rounded bg-ecom-surface2 px-1">page</code> - (optional) page number (default 1)</li><li><code class="rounded bg-ecom-surface2 px-1">page_size</code> - (optional) items per page (default 20, max 100)</li></ul><div class="mt-3 border-l-4 border-ecom-primary bg-ecom-surface p-4 text-sm text-ecom-muted">At least one of <code class="rounded bg-ecom-surface2 px-1">account_ref_id</code> or <code class="rounded bg-ecom-surface2 px-1">email</code> is required.</div><p class="mt-4 text-sm font-medium text-ecom-text">Example response</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>{ 91 "count": 3, 92 "next": null, 93 "previous": null, 94 "results": [ 95 { 96 "stripe_invoice_id": "in_1TJJ5rAaxKcgrBGsDZAY79gt", 97 "account_ref_id": "usr_abc123", 98 "status": "paid", 99 "is_paid": true, 100 "amount_due": 25.00, 101 "amount_paid": 25.00, 102 "currency": "usd", 103 "customer_email": "[email protected]", 104 "invoice_date": "2026-04-06T19:46:00Z", 105 "due_date": "2026-05-06T19:46:00Z", 106 "period_start": null, 107 "period_end": null, 108 "hosted_invoice_url": "https://invoice.stripe.com/i/...", 109 "stripe_subscription_id": "", 110 "product_manage_id": "AlC3WiWyOIN1", 111 "created_at": "2026-04-06T19:46:00Z", 112 "updated_at": "2026-04-06T19:47:00Z" 113 } 114 ] 115}</code></pre></article><article class="mt-10 border-t border-ecom-line pt-10" id="get-tiers"><h3 class="text-lg font-semibold text-ecom-text">Get Available Subscription Tiers</h3><p class="mt-2 text-sm text-ecom-muted">List every tier configured for a subscription product so you can display pricing or validate selection on the client side.</p><p class="mt-4 text-xs font-semibold uppercase text-ecom-muted">Request URL</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>GET https://app.ecom9.com/api/tiers/{subscription_name}/?page=1&page_size=20</code></pre><p class="mt-4 text-sm font-medium text-ecom-text">Path parameters</p><ul class="mt-2 list-disc space-y-1 pl-5 text-sm text-ecom-muted"><li><code class="rounded bg-ecom-surface2 px-1">subscription_name</code> â required; the <code class="rounded bg-ecom-surface2 px-1">label_name</code> of the subscription product</li></ul><p class="mt-4 text-sm font-medium text-ecom-text">Example response</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>{ 116 "count": 3, 117 "results": [ 118 { 119 "label_name": "basic", 120 "name": "Basic Plan", 121 "description": "Essential features for getting started", 122 "price": "9.99", 123 "billing_cycle": "monthly", 124 "features": "Basic features, Email support", 125 "is_popular": false, 126 "product_manage_id": "ABC123DEF456" 127 } 128 ] 129}</code></pre></article><article class="mt-10 border-t border-ecom-line pt-10" id="resolve-public-url"><h3 class="text-lg font-semibold text-ecom-text">Resolve Public URL</h3><p class="mt-2 text-sm text-ecom-muted">Fetch the customer-facing link for a SaaS product or tier before appending your signed <code class="rounded bg-ecom-surface2 px-1">?u=</code>
129 token. The resolver only returns URLs for catalog entries tagged <code class="rounded bg-ecom-surface2 px-1">saas_only</code>.</p><div class="mt-4 rounded-xl border border-ecom-line bg-ecom-surface p-4"><p class="text-xs font-bold uppercase tracking-wider text-ecom-muted">Mandatory requirements</p><ul class="mt-2 list-disc space-y-2 pl-5 text-sm text-ecom-muted"><li><strong class="text-ecom-text"><code class="rounded bg-ecom-surface2 px-1">account_ref_id</code> is required</strong> on every request and must match the account that owns the subscription.</li><li><strong class="text-ecom-text">When resolving by <code class="rounded bg-ecom-surface2 px-1">subscription_name</code> + <code class="rounded bg-ecom-surface2 px-1">tier_name</code> for a <code class="rounded bg-ecom-surface2 px-1">saas_only</code> subscription product, include <code class="rounded bg-ecom-surface2 px-1">email</code></strong> so we can match the subscriber.</li><li><strong class="text-ecom-text">When resolving a single <code class="rounded bg-ecom-surface2 px-1">product_name</code> that is <code class="rounded bg-ecom-surface2 px-1">saas_only</code>, include <code class="rounded bg-ecom-surface2 px-1">email</code></strong> to attach the SaaS customer record correctly.</li><li><strong class="text-ecom-text">We recommend sending <code class="rounded bg-ecom-surface2 px-1">email</code> for SaaS checkout links</strong> so customers do not pay with a different email that is harder to reconcile later. We do not lock buyers to that email, but it is required for subscription generation URLs.</li><li><strong class="text-ecom-text">Non-SaaS catalog items respond with <code class="rounded bg-ecom-surface2 px-1">404 Not Found</code>.</strong> Confirm the access mode before resolving.</li></ul></div><p class="mt-4 text-xs font-semibold uppercase text-ecom-muted">Request URL</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>GET https://app.ecom9.com/api/resolve/public-url/?product_name=onboarding&account_ref_id=demo-account-123</code></pre><p class="mt-4 text-sm font-medium text-ecom-text">Parameters</p><ul class="mt-2 list-disc space-y-1 pl-5 text-sm text-ecom-muted"><li><code class="rounded bg-ecom-surface2 px-1">account_ref_id</code> â query parameter (required)</li><li><code class="rounded bg-ecom-surface2 px-1">product_name</code> â query parameter (optional, mutually exclusive with <code class="rounded bg-ecom-surface2 px-1">subscription_name</code> + <code class="rounded bg-ecom-surface2 px-1">tier_name</code>)</li><li><code class="rounded bg-ecom-surface2 px-1">subscription_name</code> â query parameter (optional, requires <code class="rounded bg-ecom-surface2 px-1">tier_name</code>)</li><li><code class="rounded bg-ecom-surface2 px-1">tier_name</code> â query parameter (optional, requires <code class="rounded bg-ecom-surface2 px-1">subscription_name</code>)</li><li><code class="rounded bg-ecom-surface2 px-1">email</code> â query parameter (required when using <code class="rounded bg-ecom-surface2 px-1">subscription_name</code> + <code class="rounded bg-ecom-surface2 px-1">tier_name</code> for a <code class="rounded bg-ecom-surface2 px-1">saas_only</code> subscription product; required when using a <code class="rounded bg-ecom-surface2 px-1">product_name</code> that is <code class="rounded bg-ecom-surface2 px-1">saas_only</code>; recommended for SaaS checkout links to keep customer records consistent)</li></ul><p class="mt-4 text-sm text-ecom-muted">Tip: Use <code class="rounded bg-ecom-surface2 px-1">product_name</code> for one-time product sales. Use <code class="rounded bg-ecom-surface2 px-1">subscription_name</code> + <code class="rounded bg-ecom-surface2 px-1">tier_name</code> for subscriptions with <code class="rounded bg-ecom-surface2 px-1">saas_mode</code> enabled.</p><p class="mt-4 text-xs font-semibold uppercase text-ecom-muted">Subscription + tier parameters</p><p class="mt-1 text-sm text-ecom-muted">Use when you only know the catalog names. Required query params: <code class="rounded bg-ecom-surface2 px-1">subscription_name</code>, <code class="rounded bg-ecom-surface2 px-1">tier_name</code>, <code class="rounded bg-ecom-surface2 px-1">account_ref_id</code>, <code class="rounded bg-ecom-surface2 px-1">email</code>.</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>curl -X GET "https://app.ecom9.com/api/resolve/public-url/?subscription_name=pro-plan&tier_name=pro&account_ref_id=demo-account-123&email=buyer%40example.com" \ 130 -H "Authorization: Bearer YOUR_API_KEY_HERE"</code></pre><p class="mt-4 text-xs font-semibold uppercase text-ecom-muted">Single product parameters</p><p class="mt-1 text-sm text-ecom-muted">Required query params: <code class="rounded bg-ecom-surface2 px-1">product_name</code>, <code class="rounded bg-ecom-surface2 px-1">account_ref_id</code>. If the product is <code class="rounded bg-ecom-surface2 px-1">saas_only</code>, include <code class="rounded bg-ecom-surface2 px-1">email</code>.</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>curl -X GET "https://app.ecom9.com/api/resolve/public-url/?product_name=onboarding&account_ref_id=demo-account-123" \ 131 -H "Authorization: Bearer YOUR_API_KEY_HERE"</code></pre><p class="mt-4 text-sm font-medium text-ecom-text">Example response</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>{ 132 "type": "redirect", 133 "url": "https://your-domain.com/r/8f87f8e1-2f4c-4a7f-9b67-2f49a20e6d9a/" 134}</code></pre><p class="mt-4 text-sm font-medium text-ecom-text">Common error payloads</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>{ "error": "Provide product_name or both subscription_name and tier_name" } 135{ "error": "Product not found" } 136{ "error": "email is required when using subscription_name and tier_name" } 137{ "error": "email is required when using a saas_only product" } 138{ "error": "Subscription product not found" } 139{ "error": "Subscription tier not found" }</code></pre></article><article class="mt-10 border-t border-ecom-line pt-10" id="fix-subscription"><h3 class="text-lg font-semibold text-ecom-text">Fix Subscription</h3><p class="mt-2 text-sm text-ecom-muted">Return a hosted payment URL for the invoice that failed and put a subscription into a past-due or incomplete state.</p><p class="mt-4 text-xs font-semibold uppercase text-ecom-muted">Request URL</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>GET https://app.ecom9.com/api/fix-subscription/?account_ref_id=IAS0I48ZMYEF&subscription_name=pro-plan&tier_name=pro</code></pre><p class="mt-4 text-sm font-medium text-ecom-text">Parameters</p><ul class="mt-2 list-disc space-y-1 pl-5 text-sm text-ecom-muted"><li><code class="rounded bg-ecom-surface2 px-1">account_ref_id</code> â query parameter (required)</li><li><code class="rounded bg-ecom-surface2 px-1">subscription_name</code> â query parameter (required, requires <code class="rounded bg-ecom-surface2 px-1">tier_name</code>)</li><li><code class="rounded bg-ecom-surface2 px-1">tier_name</code> â query parameter (required, requires <code class="rounded bg-ecom-surface2 px-1">subscription_name</code>)</li></ul><p class="mt-4 text-sm font-medium text-ecom-text">Example response</p><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm mt-2"><code>{ 140 "url": "https://app.ecom9.com/pay/in_1PLsXjKz8C7Demo" 141}</code></pre><p class="mt-3 text-sm text-ecom-muted">If there is no past-due invoice or the subscription is already active, the response body is empty.</p></article></section><section id="error-responses" class="scroll-mt-24"><h2 class="text-xl font-semibold text-ecom-text">Error Responses</h2><div class="mt-4 space-y-3"><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm "><code>401 Unauthorized 142{ 143 "detail": "Invalid API key" 144}</code></pre><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm "><code>404 Not Found 145{ 146 "error": "Account not found or invalid subscription tier" 147}</code></pre><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm "><code>400 Bad Request 148{ 149 "field_name": ["Error message describing the issue"] 150}</code></pre></div></section><section id="rate-limiting" class="scroll-mt-24"><h2 class="text-xl font-semibold text-ecom-text">Rate Limiting</h2><p class="mt-4 text-sm text-ecom-muted">If you exceed your plan's rate limit, responses include <code class="rounded bg-ecom-surface2 px-1">429 Too Many Requests</code>. Inspect the <code class="rounded bg-ecom-surface2 px-1">Retry-After</code> header before retrying.</p></section><section id="data-privacy" class="scroll-mt-24"><h2 class="text-xl font-semibold text-ecom-text">Data Privacy</h2><ul class="mt-4 list-disc space-y-2 pl-5 text-sm text-ecom-muted"><li>Only data tied to your Payment Gateway account is returned.</li><li>Customer email addresses appear for identification only.</li><li>Sensitive payment identifiers (Stripe IDs) are never exposed.</li><li>All timestamps use UTC (ISO 8601) format.</li></ul></section><section id="sdk-examples" class="scroll-mt-24"><h2 class="text-xl font-semibold text-ecom-text">SDK Examples</h2><p class="mt-4 text-sm text-ecom-muted">The official SDKs wrap the REST endpoints so you can keep signing, pagination, and retries consistent across services. Use the tabs to switch languages.</p><div class="mt-8 space-y-10"><div><h3 class="mb-3 text-base font-semibold text-ecom-text">Get Transactions</h3><div class="rounded-2xl border border-ecom-line bg-ecom-surface p-4"><div class="mb-4 flex flex-wrap gap-2"><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-ecom-text text-ecom-bg">Python</button><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-transparent text-ecom-muted hover:text-ecom-text">PHP</button><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-transparent text-ecom-muted hover:text-ecom-text">Node.js</button><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-transparent text-ecom-muted hover:text-ecom-text">React</button></div><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm "><code>from ecom9_sdk import Ecom9Client 151 152client = Ecom9Client(api_key="YOUR_API_KEY") 153 154transactions = client.transactions.list( 155 account_ref_id="ACC123456789", 156 page=1, 157 status="completed" 158) 159 160for entry in transactions.results: 161 print(entry["transaction_uuid"], entry["status"])</code></pre></div></div><div><h3 class="mb-3 text-base font-semibold text-ecom-text">Check Account Status</h3><div class="rounded-2xl border border-ecom-line bg-ecom-surface p-4"><div class="mb-4 flex flex-wrap gap-2"><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-ecom-text text-ecom-bg">Python</button><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-transparent text-ecom-muted hover:text-ecom-text">PHP</button><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-transparent text-ecom-muted hover:text-ecom-text">Node.js</button><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-transparent text-ecom-muted hover:text-ecom-text">React</button></div><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm "><code>status = client.accounts.status( 162 account_ref_id="ACC123456789", 163 tier="pro" 164) 165 166print(status["is_active"], status["subscription_tier"]["label_name"])</code></pre></div></div><div><h3 class="mb-3 text-base font-semibold text-ecom-text">Get Subscription Tiers</h3><div class="rounded-2xl border border-ecom-line bg-ecom-surface p-4"><div class="mb-4 flex flex-wrap gap-2"><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-ecom-text text-ecom-bg">Python</button><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-transparent text-ecom-muted hover:text-ecom-text">PHP</button><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-transparent text-ecom-muted hover:text-ecom-text">Node.js</button><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-transparent text-ecom-muted hover:text-ecom-text">React</button></div><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm "><code>tiers = client.tiers.list() 167 168print([tier["label_name"] for tier in tiers["results"]])</code></pre></div></div><div><h3 class="mb-3 text-base font-semibold text-ecom-text">Resolve Public URL</h3><p class="mb-3 text-sm text-ecom-muted">Use the SDK helper to wrap <code class="rounded bg-ecom-surface2 px-1">/api/resolve/public-url/</code>. Refer to the endpoint documentation above for required parameters and SaaS-only constraints.</p><div class="rounded-2xl border border-ecom-line bg-ecom-surface p-4"><div class="mb-4 flex flex-wrap gap-2"><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-ecom-text text-ecom-bg">Python</button><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-transparent text-ecom-muted hover:text-ecom-text">PHP</button><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-transparent text-ecom-muted hover:text-ecom-text">Node.js</button><button class="rounded-full border px-3 py-1 text-xs font-semibold transition border-ecom-line bg-transparent text-ecom-muted hover:text-ecom-text">React</button></div><pre class="overflow-x-auto rounded-2xl bg-ecom-dark p-4 text-left text-xs leading-relaxed text-emerald-50/95 sm:text-sm "><code>public_url = client.links.resolve_public_url( 169 product_name="onboarding", 170 account_ref_id="demo-account-123", 171) 172 173print(public_url["public_url"])</code></pre></div></div></div></section><section id="support" class="rounded-2xl border border-ecom-line bg-ecom-surface p-8 shadow-ecom"><h2 class="text-lg font-semibold text-ecom-text">Support</h2><p class="mt-2 text-sm text-ecom-muted">Need a new endpoint or payload tweak? 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173Stripe-powered billing infrastructure for teams that want the payment engine without all the surrounding integration mess.</p></div><div><h4 class="text-sm font-bold text-ecom-text">Product</h4><div class="mt-4 flex flex-col gap-2 text-sm text-ecom-muted"><a class="transition hover:text-ecom-primaryDark" href="/#features">Features</a><a class="transition hover:text-ecom-primaryDark" href="/#how">How it works</a><a class="transition hover:text-ecom-primaryDark" href="/#pricing">Pricing</a></div></div><div><h4 class="text-sm font-bold text-ecom-text">Use Cases</h4><div class="mt-4 flex flex-col gap-2 text-sm text-ecom-muted"><a class="transition hover:text-ecom-primaryDark" href="/saas/">SaaS</a><a class="transition hover:text-ecom-primaryDark" href="/creators/">Creators</a><a class="transition hover:text-ecom-primaryDark" href="/coaches/">Coaches</a><a class="transition hover:text-ecom-primaryDark" href="/services/">Services</a><a class="transition hover:text-ecom-primaryDark" href="/sellers/">Sellers</a></div></div><div><h4 class="text-sm font-bold text-ecom-text">Resources</h4><div class="mt-4 flex flex-col gap-2 text-sm text-ecom-muted"><a class="transition hover:text-ecom-primaryDark" href="/api-docs/">API Docs</a><span class="text-ecom-line">Docs</span><span class="text-ecom-line">API</span></div></div><div><h4 class="text-sm font-bold text-ecom-text">Company</h4><div class="mt-4 flex flex-col gap-2 text-sm text-ecom-muted"><span class="text-ecom-line">Contact</span><a class="transition hover:text-ecom-primaryDark" href="/privacy/">Privacy</a><a class="transition hover:text-ecom-primaryDark" href="/terms/">Terms</a></div></div></div><p class="mx-auto mt-12 max-w-6xl px-6 text-center text-xs text-ecom-muted lg:px-8">© <!-- -->2026<!-- --> ecom9. All rights reserved.</p></footer>
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