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1<!DOCTYPE html><html lang="en"><head>
2<title>PMI Milestone: Building Trust and Excellence in Property Management</title>
3<meta name="description" content="Discover our story, values, and expertise that drive us to redefine property management standards. Learn more about us and experience the difference with the PMI Milestone team."/>
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12<meta property="og:title" content="Germantown Property Management, Germantown Property Managers, Germantown Property Management Companies. PMI Milestone" />
13<meta property="og:image:alt" content="Germantown property management" />
14<meta property="og:description" content="Germantown property management at its best. Let PMI Milestone's experienced Germantown property managers care for your Germantown rental home." />
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92	<!--[if lt IE 8]>
93    <p class="browsehappy">You are using an <strong>outdated</strong> browser. Please <a href="http://browsehappy.com/">upgrade your browser</a> to improve your experience.</p>
94    <![endif]-->
95		<div id="skip">
96				<a href="#maincontent" class="scroll-to"><span class="sr-only sr-only-focusable">Skip Navigation</span></a>
97			</div>
98			
99
100
101
102<header id="header" data-spy="affix">
103	<div class="info-bar">
104		<div class="info-bar__message">
105			<!-- <div class="ticker-wrap">
106				<div class="ticker">
107				  <div class="ticker__item">Special Banner Text Here</div>
108					<div class="ticker__item">Special Banner Text Here</div>
109					<div class="ticker__item">Special Banner Text Here</div>
110				</div>
111			</div> -->
112			<!-- <div class="info-bar__text">Special Banner Text Here</div> -->
113		</div>
114		<div class="phone">
115			<i class="fa fa-phone"></i> <a href="tel:+1-240-397-5686" class="tel" itemprop="telephone">240-397-5686</a>
116		</div>
117	</div>
118	<div class="container-fluid">
119		<div class="logo">
120			<a href="/" aria-label="home"><img src="https://pmi-resources.nesthub.com/images/logos/PMI-Milestone.png" alt="PMI Milestone Logo" /></a>
121		</div>
122		<div class="links">
123			<a class="btn btn--dark login-dropdown-btn" href="#" aria-label="Customer Login" role="button">Customer Login</a>
124			<div class="login-dropdown">
125				<h4 class="login-dropdown__title">Customer Login</h4>
126				<a class="login-dropdown__link" href="https://pmimilestone.rentvine.com/owner" target="_blank" aria-label="Owner Login" title="this link opens in a new tab">Owner Login</a>
127				<a class="login-dropdown__link" href="https://pmimilestone.rentvine.com/resident" target="_blank" aria-label="Resident Login" title="this link opens in a new tab">Resident Login</a>
128			</div>
129			<a class="btn" href="/germantown-property-management" aria-label="Schedule a Consult" role="button" data-animation="zoomInMin">Schedule a Consult</a>
130		</div>
131
132		<nav aria-label="primary" role="navigation">
133			<ul class="nav justify-content-center"><li class="nav__item launch-menu-only"><a href="/" aria-label="home">Home</a></li>
134<li class="nav__item">
135	<a href="/germantown-property-management" aria-label="Germantown Property Management" aria-haspopup="true" aria-expanded="false">Our Services</a>
136	<div class="nav__dropdown nav__dropdown--lg nav__dropdown--pillars">
137
138		<!-- Residential Pillar -->
139		<ul class="nav__pillar">
140			<li class="nav__item service-title">
141				<a href="/germantown-property-management" aria-label="Germantown Property Management" aria-haspopup="true" aria-expanded="false">Residential <i class="fa-sharp fa-regular fa-angle-right"></i></a>
142				<ul class="nav__pillar-menu">
143					<li><a href="/germantown-property-management" aria-label="Germantown Property Management">Overview</a></li>
144					<li><a href="/marketing" aria-label="Marketing">Marketing</a></li>
145					<li><a href="/tenant-screening" aria-label="Tenant Screening">Tenant Screening</a></li>
146					<li><a href="/rent-collection" aria-label="Rent Collection">Rent Collection</a></li>
147					<li><a href="/maintenance-services" aria-label="Maintenance">Maintenance</a></li>
148					<li><a href="/accounting" aria-label="Accounting">Accounting and Reporting</a></li>
149					<li><a href="/eviction" aria-label="Eviction">Eviction</a></li>
150					<li><a href="/free-rental-analysis" aria-label="Free Rental Analysis">Free Rental Analysis</a></li>
151					<li><a href="/guarantees" aria-label="Guarantees">Residential Guarantees</a></li>
152					<!-- <li><a href="/pricing" aria-label="Pricing">Pricing</a></li> -->
153				</ul>
154			</li>
155		</ul>
156
157		<!-- Other Services -->
158		<ul class="nav__pillar">
159			<li><a href="/sell-your-business" aria-label="Sell Your PM Business">Sell Your PM Business</a></li>
160			<!-- <li><a href="/investment-services" aria-label="Germantown Investments">Investment Services</a></li> -->
161			<!-- <li><a href="/project-management" aria-label="Germantown Project Management">Project Management</a></li> -->
162			<!-- <li><a href="/home-watch" aria-label="Home Watch">Home Watch</a></li> -->
163			<li><a href="/military" aria-label="Military">Military</a></li>
164			<li><a href="/rent-sell-calculator" aria-label="Rent Vs Sell Calculator">Rent Vs Sell Calculator</a></li>
165			<li><a href="/roi-calculator" aria-label="Rent Vs Sell Calculator">ROI Calculator</a></li>
166			<li><a href="/vacancy-loss-calculator" aria-label="Vacancy Loss Calculator">Vacancy Loss Calculator</a></li>
167		</ul>
168
169	</div>
170</li>
171<li class="nav__item"><a href="/germantown-homes-for-rent" aria-label="Germantown Homes for Rent">Properties</a></li>
172<li class="nav__item">
173	<a href="/owners" aria-label="Owner Resources" aria-haspopup="true" aria-expanded="false">Resources</a>
174	<ul class="nav__dropdown">
175		<li><a href="/owners" aria-label="Owner Resources">Owner Resources</a></li>
176		<li><a href="/tenants" aria-label="Resident Resources">Resident Resources</a></li>
177		<li><a href="https://pmimilestone.rentvine.com/resident" target="_blank" aria-label="Maintenance Request" title="this opens in new tab">Maintenance Request</a></li>
178		<li><a href="/vendors" aria-label="Vendor Resources">Vendor Resources</a></li>
179	</ul>
180</li>
181<li class="nav__item"><a href="/referrals">Referrals</a></li>
182<li class="nav__item">
183	<a href="/blog" aria-label="Blog">Blog</a>
184</li>
185<li class="nav__item">
186	<a href="/about" aria-label="About Us" aria-haspopup="true" aria-expanded="false">About</a>
187	<ul class="nav__dropdown">
188		<li><a href="/about" aria-label="About Us">Our Company</a></li>
189		<li><a href="/testimonials" aria-label="Testimonials">Testimonials</a></li>
190		<li><a href="/contact" aria-label="Contact">Contact Us</a></li>
191		<!-- <li><a href="/careers" aria-label="Careers">Careers</a></li> -->
192	</ul>
193</li>
194<li class="nav__item"><a href="/free-rental-analysis" aria-label="Free Rental Analysis">Free Rental Analysis</a></li></ul>
195			<a href="javascript:void(0)" class="launch-menu-button" aria-label="Open Menu" role="button">
196				<i class="fa fa-bars"></i> MENU
197			</a>
198		</nav>
199	</div>
200</header>
201
202<div class="launch-menu" aria-label="menu" role="navigation" aria-hidden="true" tabindex="-1">
203	<button type="button" class="launch-menu-close" aria-label="Close">
204		<i class="fal fa-times-circle"></i>
205	</button>
206	<div class="logo">
207		<a href="/"><img src="https://pmi-resources.nesthub.com/images/logos/PMI-Milestone.png" alt="PMI Milestone Logo" /></a>
208	</div>
209	<div class="phone">
210		<i class="fa fa-phone"></i> <a href="tel:+1-240-397-5686" class="tel" itemprop="telephone">240-397-5686</a>
211	</div>
212	<div class="links">
213		<a class="btn btn--accent login-dropdown-btn" href="#" aria-label="Customer Login" role="button">Customer Login</a>
214		<div class="login-dropdown">
215			<h4 class="login-dropdown__title">Customer Login</h4>
216			<a class="login-dropdown__link" href="https://pmimilestone.rentvine.com/owner" target="_blank" aria-label="Owner Login" title="this link opens in a new tab">Owner Login</a>
217			<a class="login-dropdown__link" href="https://pmimilestone.rentvine.com/resident" target="_blank" aria-label="Resident Login" title="this link opens in a new tab">Resident Login</a>
218		</div>
219		<a class="btn" href="/germantown-property-management" aria-label="Schedule a Consult" role="button" data-animation="zoomInMin">Schedule a Consult</a>
220	</div>
221	<ul class="nav flex-column">
222		<li class="nav__item launch-menu-only"><a href="/" aria-label="home">Home</a></li>
223<li class="nav__item">
224	<a href="/germantown-property-management" aria-label="Germantown Property Management" aria-haspopup="true" aria-expanded="false">Our Services</a>
225	<div class="nav__dropdown nav__dropdown--lg nav__dropdown--pillars">
226
227		<!-- Residential Pillar -->
228		<ul class="nav__pillar">
229			<li class="nav__item service-title">
230				<a href="/germantown-property-management" aria-label="Germantown Property Management" aria-haspopup="true" aria-expanded="false">Residential <i class="fa-sharp fa-regular fa-angle-right"></i></a>
231				<ul class="nav__pillar-menu">
232					<li><a href="/germantown-property-management" aria-label="Germantown Property Management">Overview</a></li>
233					<li><a href="/marketing" aria-label="Marketing">Marketing</a></li>
234					<li><a href="/tenant-screening" aria-label="Tenant Screening">Tenant Screening</a></li>
235					<li><a href="/rent-collection" aria-label="Rent Collection">Rent Collection</a></li>
236					<li><a href="/maintenance-services" aria-label="Maintenance">Maintenance</a></li>
237					<li><a href="/accounting" aria-label="Accounting">Accounting and Reporting</a></li>
238					<li><a href="/eviction" aria-label="Eviction">Eviction</a></li>
239					<li><a href="/free-rental-analysis" aria-label="Free Rental Analysis">Free Rental Analysis</a></li>
240					<li><a href="/guarantees" aria-label="Guarantees">Residential Guarantees</a></li>
241					<!-- <li><a href="/pricing" aria-label="Pricing">Pricing</a></li> -->
242				</ul>
243			</li>
244		</ul>
245
246		<!-- Other Services -->
247		<ul class="nav__pillar">
248			<li><a href="/sell-your-business" aria-label="Sell Your PM Business">Sell Your PM Business</a></li>
249			<!-- <li><a href="/investment-services" aria-label="Germantown Investments">Investment Services</a></li> -->
250			<!-- <li><a href="/project-management" aria-label="Germantown Project Management">Project Management</a></li> -->
251			<!-- <li><a href="/home-watch" aria-label="Home Watch">Home Watch</a></li> -->
252			<li><a href="/military" aria-label="Military">Military</a></li>
253			<li><a href="/rent-sell-calculator" aria-label="Rent Vs Sell Calculator">Rent Vs Sell Calculator</a></li>
254			<li><a href="/roi-calculator" aria-label="Rent Vs Sell Calculator">ROI Calculator</a></li>
255			<li><a href="/vacancy-loss-calculator" aria-label="Vacancy Loss Calculator">Vacancy Loss Calculator</a></li>
256		</ul>
257
258	</div>
259</li>
260<li class="nav__item"><a href="/germantown-homes-for-rent" aria-label="Germantown Homes for Rent">Properties</a></li>
261<li class="nav__item">
262	<a href="/owners" aria-label="Owner Resources" aria-haspopup="true" aria-expanded="false">Resources</a>
263	<ul class="nav__dropdown">
264		<li><a href="/owners" aria-label="Owner Resources">Owner Resources</a></li>
265		<li><a href="/tenants" aria-label="Resident Resources">Resident Resources</a></li>
266		<li><a href="https://pmimilestone.rentvine.com/resident" target="_blank" aria-label="Maintenance Request" title="this opens in new tab">Maintenance Request</a></li>
267		<li><a href="/vendors" aria-label="Vendor Resources">Vendor Resources</a></li>
268	</ul>
269</li>
270<li class="nav__item"><a href="/referrals">Referrals</a></li>
271<li class="nav__item">
272	<a href="/blog" aria-label="Blog">Blog</a>
273</li>
274<li class="nav__item">
275	<a href="/about" aria-label="About Us" aria-haspopup="true" aria-expanded="false">About</a>
276	<ul class="nav__dropdown">
277		<li><a href="/about" aria-label="About Us">Our Company</a></li>
278		<li><a href="/testimonials" aria-label="Testimonials">Testimonials</a></li>
279		<li><a href="/contact" aria-label="Contact">Contact Us</a></li>
280		<!-- <li><a href="/careers" aria-label="Careers">Careers</a></li> -->
281	</ul>
282</li>
283<li class="nav__item"><a href="/free-rental-analysis" aria-label="Free Rental Analysis">Free Rental Analysis</a></li>
284	</ul>
285	<div class="social">
286		<a href="https://www.youtube.com/@eastcoastrealestategroupll2610" target="_blank" title="opens in a new window" role="button"><i class="fa fa-youtube-play" aria-hidden="true"></i><span class="sr-only">Youtube</span></a>
287<!-- <a href="#" target="_blank" title="opens in a new window" role="button"><i class="fa fa-twitter" aria-hidden="true"></i><span class="sr-only">Twitter</span></a> -->
288<a href="https://www.linkedin.com/company/pmi-milestone/" target="_blank" title="opens in a new window" role="button"><i class="fa fa-linkedin" aria-hidden="true"></i><span class="sr-only">Linked In</span></a>
289<a href="https://www.facebook.com/PMIMilestone/" target="_blank" title="opens in a new window" role="button"><i class="fa fa-facebook" aria-hidden="true"></i><span class="sr-only">Facebook</span></a>
290<!-- <a href="#" target="_blank" title="opens in a new window" role="button"><i class="fa fa-instagram" aria-hidden="true"></i><span class="sr-only">Instagram</span></a> -->
291	</div>
292</div>
293<div class="launch-menu-mask"></div>
294
295<!-- Schedule a Consult Modal -->
296<div class="modal fade" id="consultModal" tabindex="-1" aria-labelledby="consultModalLabel" aria-hidden="true">
297  <div class="modal-dialog modal-dialog-centered">
298    <div class="modal-content">
299      <div class="modal-header">
300        <h4 class="modal-title fs-5" id="consultModalLabel">Schedule a Consultation</h4>
301        <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Close"><i class="fa-light fa-xmark"></i></button>
302      </div>
303      <div class="modal-body">
304				<div class="form-container">
305        	<div class="form-swap">
306  <p class="is-required">Service you're interested in:</p>
307  <ul class="nav" role="tablist">
308    
309    <li role="presentation">
310      <a id="residential-contact-tab" href="#residential-contact-form" aria-controls="residential-contact-form" role="tab" data-bs-toggle="tab" aria-selected="true">Residential</a>
311    </li>
312    
313    
314    
315    
316    
317    <li role="presentation">
318      <a id="other-contact-tab" href="#other-contact-form" aria-controls="other-contact-form" role="tab" data-bs-toggle="tab" aria-selected="false">Other</a>
319    </li>
320  </ul>
321  <div class="tab-content">
322    
323    <div role="tabpanel" class="tab-pane" id="residential-contact-form" aria-labelledby="residential-contact-tab"><div data-ion="form" data-name="services" data-recaptcha="1"></div></div>
324    
325    
326    
327    
328    
329    <div role="tabpanel" class="tab-pane" id="other-contact-form" aria-labelledby="other-contact-tab"><div data-ion="form" data-name="contact" data-recaptcha="1"></div></div>
330  </div>
331</div>
332        </div>
333      </div>
334    </div>
335  </div>
336</div>
337		<main name="maincontent" id="maincontent" class="no-hero">
338			<section class="container-fluid body-container">
339				<div class="row g-lg-6">
340					<div class="col-lg-8">
341						
342	<div class="banner-replace">
343		<div class="prompt">
344			<div class="lead animated-slow textInUp">About Us</div>
345			<div class="sub animated-slow textInUp animate-2">Meet the Team</div>
346		</div>
347	</div>
348
349	<h1>About Us</h1>
350	<h2>Meet the Team</h2>
351	<p>
352		PMI Milestone is a full service real estate asset management company that provides professional property management and real estate brokerage services. We provide both residential and commercial property owners with the highest quality property management services using state-of-the-art technology to keep them informed of how their investments are doing in real time, while providing tenants of these properties access to maintenance requests and billing.
353	</p>
354	<p>
355		PMI Milestone is dedicated to providing our clients with excellent customer service by maximizing owner profitability while preserving their investment in real estate. At PMI Milestone, we make property management, manageable!
356	</p>
357	<p>
358		Our office is locally owned and independently operated. We are part of a larger franchise that has been perfecting and changing the property management industry for over 20 years. The experience PMI has gained worldwide… truly reflects within our service offerings on a local level.
359	</p>
360	<p>
361		The key to our success is not only providing prompt, friendly and professional services to our property owners and their tenants, but also understanding that your property is an important investment in your future as well as ours. We not only strive to increase the value of your asset over time, but we also help you set the maximum rent possible so each month you grow in your investment.
362	</p>
363
364	<div class="bios">
365		<div class="bio" data-toggle="modal" data-target="#bioModal">
366			<div class="bio__image"><div class="circle-img"><img data-src="//pmi-resources.nesthub.com/images/pmi-badge-lg.png" alt="Picture of Farrah Carter Benjamin" class="cover lazyload" /></div></div>
367			<div class="bio__content">
368				<div class="bio__name">Farrah Carter Benjamin<span class="bio__title">Owner</span></div>
369				<p>
370					Farrah brings a wealth of expertise to the real estate industry, cultivated through a diverse career path spanning banking, accounting, and property management. With over 17 years of experience, her journey began as a property investor, where she swiftly recognized her passion for real estate and promptly acquired her real estate license.
371				</p>
372				<p>
373					Farrah's meticulous management of her own properties underscores her dedication to excellence. With hands-on experience, she has refined her expertise in property management, becoming a trusted advisor. Beyond transactions, she prioritizes building lasting relationships and delivering unparalleled service. With extensive knowledge of Montgomery County and the surrounding areas market dynamics, she's the go-to guide for navigating local real estate.
374				</p>
375				<p>
376					What truly distinguishes Farrah is her unwavering commitment to excellence and her diligent attention to detail. Recognizing the significance of time management in delivering seamless property management solutions, she ensures that her clients receive exceptional service.
377				</p>
378				<div class="bio__contact">
379					<!-- <span class="item">(240) 835-0495</span>
380					<span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
381				</div>
382			</div>
383		</div>
384		<div class="bio" data-toggle="modal" data-target="#bioModal">
385			<div class="bio__image"><div class="circle-img"><img data-src="//pmi-resources.nesthub.com/images/pmi-badge-lg.png" alt="Picture of Ernest Benjamin" class="cover lazyload" /></div></div>
386			<div class="bio__content">
387				<div class="bio__name">Ernest Benjamin <span class="bio__title">Principal & Investment Advisor</span></div>
388				<p>
389					Ernest brings over 25 years of experience in commercial real estate, with a national focus on financing multifamily rental properties. His background in investment analysis, deal structuring, and property financing provides clients with a strategic advantage in the rental market.
390				</p>
391				<p>
392					Locally, Ernest and Farrah manage a growing portfolio of rental properties in Montgomery County. Their journey as landlords began when, instead of selling their home to accommodate a growing family, they chose to lease it — sparking a long-term commitment to providing quality rental housing. With experience in both fix-and-flip and long-term investment strategies, Ernest offers a well-rounded perspective as both a property manager and investor.
393				</p>
394				<div class="bio__contact">
395					<!-- <span class="item">(123) 456-7890</span> -->
396					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
397				</div>
398			</div>
399		</div>
400		<div class="bio" data-toggle="modal" data-target="#bioModal">
401			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Michele DeTorres.webp" alt="Picture of Michele DeTorres" class="cover lazyload" /></div></div>
402			<div class="bio__content">
403				<div class="bio__name">Michele DeTorres <span class="bio__title">Executive Assistant | New Account Specialist</span></div>
404				<p>
405					Michele's resume includes all aspects of Property Management with a heavy emphasis on operations and client service.
406				</p>
407				<p>
408					Most recently and prior to join ECREG, she held the title of Client Service Manager, but was really #3 in charge for the entire company.
409				</p>
410				<p>
411					In addition to the client service and leadership experience, the softw
411are systems her prior company utilized... matched up also matched up perfectly to ours. This is rare and made onboarding a breeze.
412				</p>
413				<p>
414					Her current responsibilities include, assisting Tom with company operations initiatives including our Lead Simple Operations Project, New Investor / Property / Resident Onboarding processes and she is also experienced enough to assist with covering other positions within the company as needed... when needed.
415				</p>
416				<p>
417					Her experience in the industry has made for a smooth transition to ECREG and we look forward to her role continuing to grow here!
418				</p>
419				<div class="bio__contact">
420					<!-- <span class="item">(123) 456-7890</span> -->
421					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
422				</div>
423			</div>
424		</div>
425		<div class="bio" data-toggle="modal" data-target="#bioModal">
426			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Brannon Evans.webp" alt="Picture of Brannon Evans" class="cover lazyload" /></div></div>
427			<div class="bio__content">
428				<div class="bio__name">Brannon Evans <span class="bio__title">Office Admin</span></div>
429				<p>
430					Brannon has experience in the veterinary field, insurance field and real estate. She is currently a licensed real estate agent in MD, PA and WV as a Realtor. She is married with 3 children. When she is not working she enjoys spending time with her family, her pets and time at the beach.
431				</p>
432				<div class="bio__contact">
433					<!-- <span class="item">(123) 456-7890</span> -->
434					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
435				</div>
436			</div>
437		</div>
438		<div class="bio" data-toggle="modal" data-target="#bioModal">
439			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Regina Astillero.webp" alt="Picture of Regina Astillero" class="cover lazyload" /></div></div>
440			<div class="bio__content">
441				<div class="bio__name">Regina Astillero <span class="bio__title">Resident Services Coordinator</span></div>
442				<a href="https://youtu.be/5pJu-sOlqGU" target="_blank">Video Bio - Youtube</a>
443				<p>
444					Regina's resume includes multiple different Property Management and Client Service positions starting in 2010!
445				</p>
446				<p>
447					Most recently and prior to join ECREG, she had done the same Resident Coordinator and Administrative responsibilities, for two years at another Property Management company.
448				</p>
449				<p>
450					Education: Regina has obtained a Bachelor of Science in Tourism as well as a additional certification for Hospitality Restaurant Services.
451				</p>
452				<p>
453					Her current responsibilities include, but are not limited to answering ECREG's main phone number, resolving questions / issues, forwarding calls as needed, maintaining our main support email inbox, either responding to the inquiry or assigning it to the person who can respond appropriately, Tier 1 for all Residents Services, Lease Renewal Process, assisting with utilities during move-ins / move-outs and more!
454				</p>
455				<p>
456					When you consider her education, resume, great personality and desire to assist others... we are very glad to have to her on the team!
457				</p>
458				<div class="bio__contact">
459					<!-- <span class="item">(123) 456-7890</span> -->
460					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
461				</div>
462			</div>
463		</div>
464		<div class="bio" data-toggle="modal" data-target="#bioModal">
465			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Penny Fraker.webp" alt="Picture of Penny Fraker" class="cover lazyload" /></div></div>
466			<div class="bio__content">
467				<div class="bio__name">Penny Fraker <span class="bio__title">Property Manager - Washington County | New Account Specialist</span></div>
468				<a href="https://youtu.be/x1mZxG6Pmvw" target="_blank">Video Bio - Youtube</a>
469				<p>
470					Penny comes to ECREG with over 5 years experience in all aspects of Property Management. Her resume truly includes doing  almost everything at her prior company!
471				</p>
472				<p>
473					She has 2 grown children and 2 grandchildren! She loves being outdoors and hiking with her dog Sheba!
474				</p>
475				<div class="bio__contact">
476					<!-- <span class="item">(123) 456-7890</span> -->
477					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
478				</div>
479			</div>
480		</div>
481		<div class="bio" data-toggle="modal" data-target="#bioModal">
482			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Dawn Presley.webp" alt="Picture of Dawn Presley" class="cover lazyload" /></div></div>
483			<div class="bio__content">
484				<div class="bio__name">Dawn Presley <span class="bio__title">Property Manager Assistant - Washington County | New Account Specialist</span></div>
485				<a href="https://youtu.be/VtXY7uPFdYk" target="_blank">Video Bio - Youtube</a>
486				<p>
487					Dawn got into Property Management with us in January of 2022. She has an extensive background in management of default mortgages, management over a credit card division, and has over 18 years of experience in the customer service industry. She is great with conversations, finding out what your goals are and then helping you to achieve them.
488				</p>
489				<p>
490					Property Manager Assistant Responsibilities include: Leasing phone calls / emails, scheduling showings, showing our available rentals to potential residents, application processes, move-in process, property inspections. When all of those items are done at a high level, she assists the Property Manager with any other to do items needed.
491				</p>
492				<p>
493					When she's not working, she likes to spend time with her family, dogs, and horses, as she is an avid animal lover! 🐩 
493🐎
494				</p>
495				<p>
496					She has owned her own business; breeding and exhibiting show Pomeranians since 2011.
497				</p>
498				<div class="bio__contact">
499					<!-- <span class="item">(123) 456-7890</span> -->
500					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
501				</div>
502			</div>
503		</div>
504		<div class="bio" data-toggle="modal" data-target="#bioModal">
505			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Kellen Gauss.webp" alt="Picture of Kellen Gauss" class="cover lazyload" /></div></div>
506			<div class="bio__content">
507				<div class="bio__name">Kellen Gauss <span class="bio__title">Property Manager - All Other Counties</span></div>
508				<p>
509					Kellen is a seasoned Property Manager, with over nine years of experience managing diverse portfolios across Maryland, West Virginia, Pennsylvania, Washington, Nevada, and Hawaii. Throughout his career, he has helped bring in more than hundreds of new investors, driving growth and value across multiple markets. Known for his strategic approach to property operations and investor relations, Kellen combines industry expertise with a passion for delivering results. Outside of work, he enjoys golfing, attending Orioles games at Camden Yards, exploring new places with his wife and spending time with their dog, Gunnar.
510				</p>
511				<div class="bio__contact">
512					<!-- <span class="item">(123) 456-7890</span> -->
513					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
514				</div>
515			</div>
516		</div>
517		<div class="bio" data-toggle="modal" data-target="#bioModal">
518			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Shelly Smith.webp" alt="Picture of Shelly Smith" class="cover lazyload" /></div></div>
519			<div class="bio__content">
520				<div class="bio__name">Shelly Smith <span class="bio__title">Property Manager Assistant - WV Properties</span></div>
521				<p>
522					Shelly is a dedicated professional with over 10 years of experience in the Mortgage and Real Estate industry. With a family background in the home building industry, she brings a unique perspective to the office.
523				</p>
524				<p>
525					Shelly is actively involved in her community as a board member of a local non-profit organization. In her spare time, she enjoys bowling as well as spending time with her family and dogs. She is a licensed agent, in the state of WV.
526				</p>
527				<div class="bio__contact">
528					<!-- <span class="item">(123) 456-7890</span> -->
529					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
530				</div>
531			</div>
532		</div>
533		<div class="bio" data-toggle="modal" data-target="#bioModal">
534			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Silvia Ruiz.webp" alt="Picture of Silvia Ruiz" class="cover lazyload" /></div></div>
535			<div class="bio__content">
536				<div class="bio__name">Silvia Ruiz <span class="bio__title">Property Manager Assistant - Frederick County MD and PA Properties</span></div>
537				<p>
538					Silvia joins our team with over 12 years of experience in property management and a strong passion for the court and legal aspects of the industry. Bilingual and fluent in both English and Spanish, Silvia brings exceptional communication skills and a deep understanding of resident relations to her role.
539				</p>
540				<p>
541					As a Property Manager Assistant, Silvia handles leasing inquiries via phone and email, schedules and conducts property showings, guides applicants through the application and move-in process, and performs property inspections. Once these key responsibilities are completed at a high level, she provides additional support to the Property Manager as needed to ensure smooth operations and excellent service.
542				</p>
543				<p>
544					When she’s not at work, Silvia enjoys spending quality time with her son.
545				</p>
546				<div class="bio__contact">
547					<!-- <span class="item">(123) 456-7890</span> -->
548					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
549				</div>
550			</div>
551		</div>
552		<div class="bio" data-toggle="modal" data-target="#bioModal">
553			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Jhoanne Adanza.webp" alt="Picture of Jhoanne Adanza" class="cover lazyload" /></div></div>
554			<div class="bio__content">
555				<div class="bio__name">Jhoanne Adanza <span class="bio__title">Director of Accounting</span></div>
556				<a href="https://youtu.be/RX2frYHcQBE" target="_blank">Video Bio - Youtube</a>
557				<p>
558					Jhoanne obtained a degree in Bachelor of Science in Commerce with a major in Management Accounting.
559				</p>
560				<p>
561					Prior to joining ECREG, her background includes being result-oriented Accounting Supervisor with 8+ years of experience in bookkeeping and other financial / accounting reports.
562				</p>
563				<p>
564					Jhoanne was internally promoted from the Bookkeeper position to the Director of Accounting roles in April of 2024.
565				</p>
566				<p>
567					She has been a great addition to the team and we look forward to continuing to grow with her!
568				</p>
569				<div class="bio__contact">
570					<!-- <span class="item">(123) 456-7890</span> -->
571					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
572				</div>
573			</div>
574		</div>
575		<div class="bio" data-toggle="modal" data-target="#bioModal">
576			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Haidee Adanza.webp" alt="Picture of Haidee Adanza" class="cover lazyload" /></div></div>
577			<div class="bio__content">
578				<div class="bio__name">Haidee Adanza <span class="bio__title">Accounts Payable Coordinator</span></div>
579				<a href="https://youtu.be/PbNEm5Zg9GM" target="_blank">Video Bio - Youtube</a>
580				<p>
581					Haidee has her Bachelor of Science in Accountancy with nearly two decades of diverse industry experience... including 6 years in real estate, Accounts Receivable and Accounts Payable Management.
582					11 years in the semiconductor manufacturing accounting department, ensuring financial stability as an Accounts Payable Accountant.
583				</p>
584				<p>
585					She also has 2 years of experience as a Finance Analyst, leveraging data for budgeting and CAPEX forecasting for strategic decision-making.
586				</p>
587				<p>
588					She strongly believes in working smart... not just working hard. She believes in simplifying and streamlining processes to maximize efficiency.
589				</p>
590				<p>
591					She is eager to bring her expertise to the team and contribute to ECREG's success.
592				</p>
593				<p>
594					Outside of work she enjoys listening to music and camping.
595				</p>
596				<div class="bio__contact">
597					<!-- <span class="item">(123) 456-7890</span> -->
598					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
599				</div>
600			</div>
601		</div>
602		<div class="bio" data-toggle="modal" data-target="#bioModal">
603			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Ednalyn Balagtas.webp" alt="Picture of Ednalyn Balagtas" class="cover lazyload" /></div></div>
604			<div class="bio__content">
605				<div class="bio__name">Ednalyn Balagtas <span class="bio__title">Bookkeeper</span></div>
606				<a href="https://youtu.be/EWxtY8Fjdls" target="_blank">Video Bio - Youtube</a>
607				<p>
608					Prior to joining ECREG... she has more than 20 years working as an Accountant and 7 of those years were in Property Management.
609				</p>
610				<p>
611					With her experience as an Accountant in different organizations, she believes there is no complex transaction. There might be problems along the way, but what is important is to come up with a solution on every problem.
612				</p>
613				<p>
614					During her free time, she enjoys cooking, going out and bond with my family. She has 3 amazing children... and they are her greatest motivation.
615				</p>
616				<div class="bio__contact">
617					<!-- <span class="item">(123) 456-7890</span> -->
618					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
619				</div>
620			</div>
621		</div>
622		<div class="bio" data-toggle="modal" data-target="#bioModal">
623			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Karl Consencino.webp" alt="Picture of Karl Consencino" class="cover lazyload" /></div></div>
624			<div class="bio__content">
625				<div class="bio__name">Karl Consencino <span class="bio__title">Maintenance Coordinator</span></div>
626				<p>
627					From a young age, Karl demonstrated the insatiable curiosity about learning. This drove him to pursue his studies in BS Nursing and BS Hotel and Restaurant Management. Whether it was exploring different industries, mastering new skills or engaging in extra curricular activities, he embraced each opportunity to expand his knowledge.
628				</p>
629				<p>
630					Karl continues to embark on new adventures, he remains dedicated to personal growth and lifelong learning. His enthusiasm, adaptability, and willingness to embrace challenges empower him to overcome obstacles and strive for excellence. He has been a great addition to the team and we look forward to growing with him!
631				</p>
632				<div class="bio__contact">
633					<!-- <span class="item">(123) 456-7890</span> -->
634					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
635				</div>
636			</div>
637		</div>
638		<div class="bio" data-toggle="modal" data-target="#bioModal">
639			<div class="bio__image"><div class="circle-img"><img data-src="/images/team/Aaron Powers.webp" alt="Picture of Aaron Powers" class="cover lazyload" /></div></div>
640			<div class="bio__content">
641				<div class="bio__name">Aaron Powers <span class="bio__title">Foreman</span></div>
642				<p>
643					Aaron comes to ECREG with an education in construction, project management and estimating.
644				</p>
645				<p>
646					His prior work experience, consists of managing various teams since 2009 and he really enjoys property maintenance.
647				</p>
648				<p>
649					In his personal time, he enjoys spending time at the river, riding motorcycles, working on cars and of course spending time with his family.
650				</p>
651				<div class="bio__contact">
652					<!-- <span class="item">(123) 456-7890</span> -->
653					<!-- <span class="item"><a href="mailto:[email protected]">[email protected]</a></span> -->
654				</div>
655			</div>
656		</div>
657	</div>
658
659
660
661
662<!-- Use Below for Bio Popups -->
663
664<!-- <div class="modal fade" id="bioModal" tabindex="-1" aria-labelledby="bioModalLabel" aria-hidden="true">
665	<div class="modal-dialog modal-dialog-centered modal-dialog-scrollable modal-lg">
666		<div class="modal-content">
667			<button type="button" class="close float-right" data-dismiss="modal" aria-label="Close">
668				<span aria-hidden="true">&times;</span>
669			</button>
670			<div class="modal-body"></div>
671		</div>
672	</div>
673</div>
674
675<script type="text/javascript">
676	$('#bioModal').on('show.bs.modal', function (event) {
677		var button = $(event.relatedTarget) // Button that triggered the modal
678		var bio = button.clone().addClass('bio-popup') // Extract info
679		var modal = $(this)
680		modal.find('.modal-body').html(bio)
681	})
682</script>
682 -->
683
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705
706					</div>
707					<div class="col-lg-4 d-none d-lg-block">
708						<aside class="side-content">
709							<div class="ctas accordion" id="ctaAccordion">
710	<div class="row gy-lg-0 g-4 align-items-lg-end animated-slow slideInUp">
711		<div class="col-lg-4">
712			<div class="cta">
713				<a class="cta__header collapsed" data-bs-toggle="collapse" href="#ownerCta" role="button" aria-expanded="false" aria-controls="ownerCta" tabindex="0">
714					<div class="cta__icon"><img data-src="https://pmi-resources.nesthub.com/images/owner-icon.svg" alt="owner icon" class="lazyload" width="62" height="54"></div>
715					<h3 class="cta__title">I’m an Owner</h3>
716					<p class="cta__sub">looking for a property manager.</p>
717				</a>
718				<div class="cta__list collapse" id="ownerCta" class="collapse" data-bs-parent="#ctaAccordion">
719					<a href="/germantown-property-management" class="cta__link">Residential Services</a>
720					<a href="/guarantees" aria-label="Guarantees" class="cta__link">Residential Guarantees</a>
721					<a href="/roi-calculator" class="cta__link">ROI Calculator</a>
722					<a href="/rent-sell-calculator" class="cta__link">Rent vs Sell</a>
723					<!-- <a href="/pricing" class="cta__link">View Our Pricing</a> -->
724				</div>
725			</div>
726		</div>
727		<div class="col-lg-4">
728			<div class="cta">
729				<div class="cta__header collapsed" data-bs-toggle="collapse" href="#prospectiveTenantCta" role="button" aria-expanded="false" aria-controls="prospectiveTenantCta" tabindex="0">
730					<div class="cta__icon"><img data-src="https://pmi-resources.nesthub.com/images/prospective-tenant-icon.svg" alt="Prospective Tenant icon" class="lazyload" width="61" height="59"></div>
731					<h3 class="cta__title">I’m a Prospective Tenant</h3>
732					<p class="cta__sub">interested in finding a rental.</p>
733				</div>
734				<div class="cta__list collapse" id="prospectiveTenantCta" class="collapse" data-bs-parent="#ctaAccordion">
735					<a href="/germantown-homes-for-rent" class="cta__link">Homes for Rent</a>
736					<a href="/tenants" class="cta__link">Tenant Resources</a>
737					<a href="/tenants#faq" class="cta__link">FAQs and Pet Policy</a>
738					<a href="https://pmimilestone.rentvine.com/public/apply" target="_blank" title="opens in new tab" class="cta__link">Apply for a Rental</a>
739				</div>
740			</div>
741		</div>
742		<div class="col-lg-4">
743			<div class="cta">
744				<div class="cta__header collapsed" data-bs-toggle="collapse" href="#currentTenantCta" role="button" aria-expanded="false" aria-controls="currentTenantCta" tabindex="0">
745					<div class="cta__icon"><img data-src="https://pmi-resources.nesthub.com/images/current-tenant-icon.svg" alt="Current Tenant icon" class="lazyload" width="63" height="55"></div>
746					<h3 class="cta__title">I’m a Current Tenant</h3>
747					<p class="cta__sub">looking for more information.</p>
748				</div>
749				<div class="cta__list collapse" id="currentTenantCta" class="collapse" data-bs-parent="#ctaAccordion">
750					<a href="https://pmimilestone.rentvine.com/resident" target="_blank" title="opens in new tab" class="cta__link">Log in to Your Portal</a>
751					<a href="https://pmimilestone.rentvine.com/resident" target="_blank" title="opens in new tab" class="cta__link">Pay Rent Online</a>
752					<a href="https://pmimilestone.rentvine.com/resident" target="_blank" title="opens in new tab" class="cta__link">Submit a Repair Request</a>
753				</div>
754			</div>
755		</div>
756	</div>
757</div>
758						</aside>
759					</div>
760				</div>
761			</section>
762		</main>
763	<footer class="footer bg-dark">
764	<div class="container-fluid px-lg-5vw">
765		<div class="row g-lg-6 g-5 justify-content-center">
766			<div class="col-lg col-sm-5">
767				<h4>Owners</h4>
768				<ul class="footer__list">
769					<li><a href="/germantown-property-management">Residential</a></li>
770					<li><a href="/owners">Owner Resources</a></li>
771					<li><a href="/guarantees">Guarantees</a></li>
772					<!-- <li><a href="/pricing">Pricing</a></li> -->
773					<li><a href="https://pmimilestone.rentvine.com/owner" target="_blank" title="opens in new tab" role="button">Owner Login</a></li>
774				</ul>
775			</div>
776			<div class="col-lg col-sm-5">
777				<h4>Residents</h4>
778				<ul class="footer__list mb-5">
779					<li><a href="/tenants">Resident Resources</a></li>
780					<li><a href="https://pmimilestone.rentvine.com/resident" target="_blank" title="opens in new tab" role="button">Resident Login </a></li>
781				</ul>
782				<h4>Agents</h4>
783				<ul class="footer__list">
784					<li><a href="/referrals">Send a Referral</a></li>
785				</ul>
786			</div>
787			<div class="col-lg col-sm-5">
788				<h4>Contact</h4>
789				<ul class="footer__list">
790					<li class="address"><b>Germantown</b>: <br><address itemprop="address" itemscope itemtype="http://schema.org/PostalAddress">
791		<span class="street-address" itemprop="streetAddress">12410 Milestone Center Drive Suite 600</span>
792		<span class="locality" itemprop="addressLocality">Germantown</span>, <span class="region" itemprop="addressRegion">MD</span> <span class="postal-code" itemprop="postalCode">20876</span>
793	</address></li> <br>
794					<li class="address"><b>Hagerstown</b>: <br><address itemprop="address" itemscope itemtype="http://schema.org/PostalAddress">
795		<span class="street-address" itemprop="streetAddress">5 Public Square, Suite 403</span>
796		<span class="locality" itemprop="addressLocality">Hagerstown</span>, <span class="region" itemprop="addressRegion">MD</span> <span class="postal-code" itemprop="postalCode">21740</span>
797	</address></li> <br>
798					<li class="phone"><a href="tel:+1-240-397-5686" class="tel" itemprop="telephone">240-397-5686</a></li>
799					<li class="email"><a href="mailto:[email protected]" class="email">[email protected]</a></li>
800					
801					
802				</ul>
803				<div class="vcard d-none" itemscope itemtype="http://schema.org/LocalBusiness">
804	<span class="fn org" itemprop="name">PMI Milestone</span>
805	<span class="address adr"><address itemprop="address" itemscope itemtype="http://schema.org/PostalAddress">
806		<span class="street-address" itemprop="streetAddress">12410 Milestone Center Drive Suite 600</span>
807		<span class="locality" itemprop="addressLocality">Germantown</span>, <span class="region" itemprop="addressRegion">MD</span> <span class="postal-code" itemprop="postalCode">20876</span>
808	</address></span>
809	<span class="phone" itemprop="telephone"><a href="tel:+1-240-397-5686" class="tel" itemprop="telephone">240-397-5686</a></span>
810	<span class="email"><a href="mailto:[email protected]" class="email">[email protected]</a></span>
811	<object class="photo" itemprop="image" data="/images/social-sharing.jpg" type="image/jpg">social sharing</object>
812	<a href="/" class="url">Germantown Property Management</a>
813	<span class="category">Property Management</span>
814	<span class="note">Germantown Property Management, Germantown investment services, Germantown Real Estate portfolio management, Germantown Houses and Homes for Rent</span>
815</div>
816			</div>
817			<div class="col-lg-2 col-sm-5">
818				<h4>Social</h4>
819				<div class="social">
820					<a href="https://www.youtube.com/@eastcoastrealestategroupll2610" target="_blank" title="opens in a new window" role="button"><i class="fa fa-youtube-play" aria-hidden="true"></i><span class="sr-only">Youtube</span></a>
821<!-- <a href="#" target="_blank" title="opens in a new window" role="button"><i class="fa fa-twitter" aria-hidden="true"></i><span class="sr-only">Twitter</span></a> -->
822<a href="https://www.linkedin.com/company/pmi-milestone/" target="_blank" title="opens in a new window" role="button"><i class="fa fa-linkedin" aria-hidden="true"></i><span class="sr-only">Linked In</span></a>
823<a href="https://www.facebook.com/PMIMilestone/" target="_blank" title="opens in a new window" role="button"><i class="fa fa-facebook" aria-hidden="true"></i><span class="sr-only">Facebook</span></a>
824<!-- <a href="#" target="_blank" title="opens in a new window" role="button"><i class="fa fa-instagram" aria-hidden="true"></i><span class="sr-only">Instagram</span></a> -->
825				</div>
826			</div>
827			<div class="col-xxl-3 order-xxl-first">
828				<div class="footer__affil">
829					<img data-src="/images/eho-logo.png" alt="Logo" class="lazyload">
830<img data-src="/images/narpm-logo.png" alt="Logo" class="lazyload">
831<img data-src="/images/cai-logo.png" alt="Logo" class="lazyload">
832<img data-src="/images/vrma-logo.png" alt="Logo" class="lazyload">
833				</div>
834				<p class="footer__franchise-link">
835					A Proud Franchise of
836					<a href="https://www.propertymanagementinc.com" target="_blank" title="opens in new tab" aria-label="PMI Corporate - Opens in a New Tab">Property Management Incorporated Franchise, LLC</a>
837				</p>
838
839			</div>
840		</div>
841		
842		<div class="footer__copy">
843			<ul class="list-inline--pipes">
844				<li>Copyright 2026 PMI Milestone. All Rights Reserved.
845				Property Manager Website powered by <a href="http://www.propertymanagerwebsites.com">PMW</a></li>
846				<li><a href="/sitemap">Sitemap</a></li>
847				<li><a href="/privacy-policy">Privacy Policy</a></li>
848			</ul>
849			<p>
850				PMI Milestone is committed to ensuring that its website is accessible to people with disabilities. All the pages on our website will meet W3C WAI's Web Content Accessibility Guidelines 2.0, Level A conformance. Any issues
851				should be reported to <a href="mailto:[email protected]" class="email">[email protected]</a>. <a href="/w3c-policy">Website Accessibility Policy</a>
852			</p>
853			<p class="mb-0">
854				Each Property Management Incorporated Franchise, LLC office is independently owned and operated. State and local laws may impact the services this independently owned and operated franchise location may perform at this time.
855			</p>
856			<p>
857				Please contact the franchise location for additional information.
858			</p>
859		</div>
860		<div class="clearfix"></div>
861		
861<script defer src="https://pmi-resources.nesthub.com/js/form-filter.js"></script>
861
862	</div>
863
864	<!--Start Chat Code-->
865			
866			
866<script id="s1" src="https://chatprogram.chat247live.com/visitors-ajax.js"></script>
866
867			
867<script type="text/javascript">
868				 jQuery(document).ready(function() {
869					 jQuery('.livechat-button-script-f').lc();
870				 });
871			</script>
871
872		 <div class="lc-btn-50-code-snpt-f Property.Management.Inc.Master.550348 _f livechat-button-script livechat-button-script-f"></div>
873	<!--End Code-->
874
875</footer>
876<script type="text/javascript" src="/_system/js/ion-app.min.js?v=20260617"></script>
876</body></html>

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