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https://orbitkids.ai/support

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40  <title data-rh="true">Support | Orbit</title><meta data-rh="true" name="description" content="Get help with Orbit accounts, parent controls, child safety, privacy, billing, and product support."/><meta data-rh="true" property="og:title" content="Support | Orbit"/><meta data-rh="true" property="og:description" content="Get help with Orbit accounts, parent controls, child safety, privacy, billing, and product support."/><meta data-rh="true" property="og:url" content="https://orbitkids.ai/support"/><meta data-rh="true" property="og:image" content="https://orbitkids.ai/og-image.png"/><meta data-rh="true" name="twitter:card" content="summary_large_image"/><meta data-rh="true" name="twitter:title" content="Support | Orbit"/><meta data-rh="true" name="twitter:description" content="Get help with Orbit accounts, parent controls, child safety, privacy, billing, and product support."/><meta data-rh="true" name="twitter:image" content="https://orbitkids.ai/og-image.png"/><link data-rh="true" rel="canonical" href="https://orbitkids.ai/support"/></head>
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45    ><div class="min-h-full" style="opacity:1"><!--$--><div class="landing-root min-h-screen bg-white text-black"><header class="fixed inset-x-0 top-0 z-50 w-full max-md:block max-md:p-0 md:flex md:justify-center md:px-3 md:pt-3 lg:px-6"><nav class="relative flex items-center justify-between px-6 py-4 max-md:!w-full max-md:!max-w-none max-md:min-w-0 max-md:rounded-none md:min-w-0 md:rounded-full" style="width:100%;max-width:1200px;background-color:rgba(255, 255, 255, 0);border:1px solid rgba(255, 255, 255, 0);backdrop-filter:none;-webkit-backdrop-filter:none;box-shadow:0 8px 30px rgba(0,0,0,0)"><a href="/#hero-section" class="flex min-w-0 shrink items-center gap-1 text-neutral-900"><img class="h-[48px] w-[48px] max-[720px]:h-[32px] max-[720px]:w-[32px]" alt="Orbit Logo" src="/logo.svg"/><span class="max-[767px]:block max-[870px]:hidden lg:block font-semibold text-4xl tracking-tight max-[720px]:text-[28px]">Orbit</span></a><nav aria-label="Main navigation" class="hidden items-center gap-8 md:flex"><a href="/#about" class="text-base font-medium text-neutral-900 transition-[opacity,color] duration-300 ease-in-out">About</a><a href="/#for-schools" class="text-base font-medium text-neutral-900 transition-[opacity,color] duration-300 ease-in-out">For Schools</a><a href="/#pricing" class="text-base font-medium text-neutral-900 transition-[opacity,color] duration-300 ease-in-out">Pricing</a></nav><div class="flex min-w-0 items-center gap-8"><button class="text-base font-medium text-neutral-900 transition-[opacity,color] duration-300 ease-in-out hidden md:block">Log in</button><button class="inline-flex items-center justify-center gap-2 whitespace-nowrap ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 [&amp;_svg]:pointer-events-none [&amp;_svg]:size-4 [&amp;_svg]:shrink-0 h-10 shrink-0 rounded-[38px] border border-solid border-neutral-900 bg-neutral-900 font-bold text-white hover:bg-neutral-800 hover:text-white px-4 py-5 text-[15px] max-[720px]:px-4 max-[720px]:py-4 max-[720px]:text-sm md:px-6 md:py-6 md:text-[16px] md:hidden">Log in</button><button class="items-center justify-center gap-2 whitespace-nowrap ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 [&amp;_svg]:pointer-events-none [&amp;_svg]:size-4 [&amp;_svg]:shrink-0 h-10 shrink-0 rounded-[38px] border border-solid border-neutral-900 bg-neutral-900 font-bold text-white hover:bg-neutral-800 hover:text-white px-4 py-5 text-[15px] max-[720px]:px-4 max-[720px]:py-4 max-[720px]:text-sm md:px-6 md:py-6 md:text-[16
45px] hidden md:inline-flex">Try for free</button></div></nav></header><main class="mx-auto flex w-full max-w-4xl flex-col gap-10 px-5 pb-20 pt-28 sm:px-8 lg:px-0"><section class="flex flex-col gap-4"><p class="text-sm font-bold uppercase tracking-[0.12em] text-black/45">Orbit Support</p><h1 class="max-w-3xl text-4xl font-black leading-tight sm:text-5xl">How can we help?</h1><p class="max-w-3xl text-lg leading-8 text-black/65">For account, safety, billing, privacy, or product support, email us and include the account email, device type, and a short description of what happened.</p><a class="inline-flex w-fit items-center justify-center rounded-[8px] bg-black px-5 py-3 text-base font-black text-white transition hover:bg-black/85" href="mailto:[email protected]?subject=Orbit%20Support%20Request">Email [email protected]</a></section><section class="grid gap-4 sm:grid-cols-2"><article class="rounded-[8px] border border-black/10 bg-white p-6 shadow-[0_12px_36px_rgba(0,0,0,0.06)]"><h2 class="text-xl font-black">Account Help</h2><p class="mt-3 text-base leading-7 text-black/65">Get help with sign in, Google login, parent and child account linking, and account recovery.</p></article><article class="rounded-[8px] border border-black/10 bg-white p-6 shadow-[0_12px_36px_rgba(0,0,0,0.06)]"><h2 class="text-xl font-black">Parent Controls</h2><p class="mt-3 text-base leading-7 text-black/65">Ask about reviewing conversations, managing child settings, safety controls, and flagged activity.</p></article><article class="rounded-[8px] border border-black/10 bg-white p-6 shadow-[0_12px_36px_rgba(0,0,0,0.06)]"><h2 class="text-xl font-black">Learning Features</h2><p class="mt-3 text-base leading-7 text-black/65">Get support for AI chat, homework help, learning practice, stories, quizzes, journaling, and creative tools.</p></article><article class="rounded-[8px] border border-black/10 bg-white p-6 shadow-[0_12px_36px_rgba(0,0,0,0.06)]"><h2 class="text-xl font-black">Privacy And Safety</h2><p class="mt-3 text-base leading-7 text-black/65">Send privacy requests, data deletion requests, or safety concerns for parent review.</p></article></section><section class="rounded-[8px] bg-[#f3f4f6] p-6"><h2 class="text-xl font-black">Privacy Requests</h2><p class="mt-3 text-base leading-7 text-black/65">Parents and guardians can request access, correction, export, or deletion of account and child data by emailing [email protected].</p></section></main><footer class="flex flex-col items-center gap-10 pt-10 pb-[72px] px-8 relative w-full bg-white"><div data-orientation="horizontal" role="none" class="shrink-0 bg-border h-[1px] max-w-[500px] lg:max-w-[1200px] w-full"></div><div class="flex flex-col lg:flex-row lg:justify-between items-start gap-[46px] max-w-[500px] lg:max-w-[1200px] w-full"><div class="flex items-center gap-[11.9px]"><div class="relative w-[46.14px] h-[46.14px] bg-black rounded-[11.54px] overflow-hidden"><img loading="lazy" decoding="async" class="absolute w-[23px] h-[35px] top-1.5 left-3" alt="Orbit Logo" src="/images/union.svg"/></div><div class="flex items-center justify-center h-[24.99px]"><h2 class="w-fit font-semibold text-black text-5xl leading-normal whitespace-nowrap">Orbit</h2></div></div><div class="flex items-start w-full lg:w-[653px]"><div class="flex flex-col items-start gap-4 flex-1"><h3 class="self-stretch mt-[-1.00px] [font-family:&#x27;SF_Pro_Display-Regular&#x27;,Helvetica] font-normal text-[#00000066] text-base leading-normal">PRODUCT</h3><a href="https://buy.stripe.com/cNi9AVaUT4RBd0Uebq00000" target="_blank" rel="noopener noreferrer" class="self-stretch [font-family:&#x27;SF_Pro_Display-Regular&#x27;,Helvetica] font-normal text-black text-base leading-normal hover:underline">Pre-order</a><a href="#" class="self-stretch [font-family:&#x27;SF_Pro_Display-Regular&#x27;,Helvetica] font-normal text-black text-base leading-normal hover:underline">Subscribe</a></div><div class="flex flex-col items-start gap-4 flex-1"><h3 class="self-stretch mt-[-1.00px] [font-family:&#x27;SF_Pro_Display-Regular&#x27;,Helvetica] font-normal text-[#00000066] text-base leading-normal">COMPANY</h3>
45<a href="/privacy" class="self-stretch [font-family:&#x27;SF_Pro_Display-Regular&#x27;,Helvetica] font-normal text-black text-base leading-normal hover:underline">Privacy Policy</a><a href="/terms" class="self-stretch [font-family:&#x27;SF_Pro_Display-Regular&#x27;,Helvetica] font-normal text-black text-base leading-normal hover:underline">Terms of Use</a><a href="/support" class="self-stretch [font-family:&#x27;SF_Pro_Display-Regular&#x27;,Helvetica] font-normal text-black text-base leading-normal hover:underline">Support</a><a href="mailto:[email protected]?subject=Hi%20from%20the%20website" class="self-stretch [font-family:&#x27;SF_Pro_Display-Regular&#x27;,Helvetica] font-normal text-black text-base leading-normal hover:underline">Contact us</a></div><div class="flex items-center gap-8"><a href="#" class="flex w-8 h-8 items-center justify-center bg-[#0000001a] rounded-[30px] hover:bg-[#00000033] transition-colors"><img loading="lazy" decoding="async" class="w-5 h-5 object-contain" alt="Social media icon" src="/images/image-116.png"/></a><a href="#" class="flex w-8 h-8 items-center justify-center bg-[#0000001a] rounded-[30px] hover:bg-[#00000033] transition-colors"><img loading="lazy" decoding="async" class="w-5 h-5 object-contain" alt="Social media icon" src="/images/image.png"/></a></div></div></div></footer></div><!--/$--></div><div role="region" aria-label="Notifications (F8)" tabindex="-1" style="pointer-events:none"><ol tabindex="-1" class="fixed z-[100] flex max-h-screen w-full flex-col-reverse p-4 sm:bottom-0 sm:right-0 sm:flex-col md:max-w-[420px] top-[30px] sm:top-auto"></ol></div></div>
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