1<!DOCTYPE html><!--zBD_xwcXQL404kMgCVmBW--><html lang="en"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="preload" href="/_next/static/media/4cf2300e9c8272f7-s.p.woff2" as="font" crossorigin="" type="font/woff2"/><link rel="preload" href="/_next/static/media/93f479601ee12b01-s.p.woff2" as="font" crossorigin="" type="font/woff2"/><link rel="stylesheet" href="/_next/static/css/edff3868b448b720.css" data-precedence="next"/><link rel="preload" as="script" fetchPriority="low" href="/_next/static/chunks/webpack-1e97eb2d051b07e4.js"/>
1<script src="/_next/static/chunks/4bd1b696-c023c6e3521b1417.js" async=""></script>
1<script src="/_next/static/chunks/255-47484af636b98715.js" async=""></script>
1<script src="/_next/static/chunks/main-app-c0ddf0be01358156.js" async=""></script>
1<script src="/_next/static/chunks/720-8f1135c38ec51835.js" async=""></script>
1<script src="/_next/static/chunks/906-dd6f14b46da8bb0a.js" async=""></script>
1<script src="/_next/static/chunks/707-d1786d000ff294b7.js" async=""></script>
1<script src="/_next/static/chunks/app/layout-9c3f53f810a14a76.js" async=""></script>
1<script src="/_next/static/chunks/619-ba102abea3e3d0e4.js" async=""></script>
1<script src="/_next/static/chunks/app/privacy-policy/page-59f72406a1ec905d.js" async=""></script>
1<meta name="next-size-adjust" content=""/><title>Privacy Policy - LoadAssist</title><meta name="description" content="Privacy Policy for LoadAssist Chrome Extension"/>
1<script src="/_next/static/chunks/polyfills-42372ed130431b0a.js" noModule=""></script>
1</head><body class="__variable_188709 __variable_9a8899 font-sans antialiased"><div hidden=""><!--$--><!--/$--></div>
1<script>((a,b,c,d,e,f,g,h)=>{let i=document.documentElement,j=["light","dark"];function k(b){var c;(Array.isArray(a)?a:[a]).forEach(a=>{let c="class"===a,d=c&&f?e.map(a=>f[a]||a):e;c?(i.classList.remove(...d),i.classList.add(f&&f[b]?f[b]:b)):i.setAttribute(a,b)}),c=b,h&&j.includes(c)&&(i.style.colorScheme=c)}if(d)k(d);else try{let a=localStorage.getItem(b)||c,d=g&&"system"===a?window.matchMedia("(prefers-color-scheme: dark)").matches?"dark":"light":a;k(d)}catch(a){}})("class","theme","system",null,["light","dark"],null,true,true)</script>
1<div class="min-h-screen bg-white dark:bg-navy-950"><nav class="fixed top-0 left-0 right-0 z-50 border-b border-slate-200/80 dark:border-slate-800/80 bg-white/80 dark:bg-navy-950/80 backdrop-blur-xl"><div class="max-w-7xl mx-auto px-4 sm:px-6 lg:px-8"><div class="flex justify-between items-center h-16"><a class="flex items-center gap-3" href="/"><div class="h-10 w-10 rounded-xl bg-gradient-to-br from-blue-600 to-indigo-600 flex items-center justify-center shadow-lg shadow-blue-500/25"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-truck h-5 w-5 text-white"><path d="M14 18V6a2 2 0 0 0-2-2H4a2 2 0 0 0-2 2v11a1 1 0 0 0 1 1h2"></path><path d="M15 18H9"></path><path d="M19 18h2a1 1 0 0 0 1-1v-3.65a1 1 0 0 0-.22-.624l-3.48-4.35A1 1 0 0 0 17.52 8H14"></path><circle cx="17" cy="18" r="2"></circle><circle cx="7" cy="18" r="2"></circle></svg></div><span class="text-xl font-bold bg-gradient-to-r from-slate-900 to-slate-700 dark:from-white dark:to-slate-300 bg-clip-text text-transparent">LoadAssist</span></a><a href="/"><button data-slot="button" class="inline-flex items-center justify-center whitespace-nowrap text-sm font-medium transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive hover:bg-accent hover:text-accent-foreground dark:hover:bg-accent/50 h-8 rounded-md px-3 has-[>svg]:px-2.5 gap-2 text-slate-600 dark:text-slate-400"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-left w-4 h-4"><path d="m12 19-7-7 7-7"></path><path d="M19 12H5"></path></svg>Back to Home</button></a></div></div></nav><section class="pt-32 pb-12 px-4 sm:px-6 lg:px-8 border-b border-slate-200 dark:border-slate-800"><div class="max-w-3xl mx-auto"><h1 class="text-4xl font-bold mb-4 bg-gradient-to-r from-slate-900 to-slate-700 dark:from-white dark:to-slate-300 bg-clip-text text-transparent">Privacy Policy</h1><p class="text-slate-600 dark:text-slate-400"><span class="font-medium">Effective Date:</span> <!-- -->November 26, 2024<span class="mx-3">â¢</span><span class="font-medium">Last Updated:</span> <!-- -->November 26, 2024</p></div></section><main class="py-12 px-4 sm:px-6 lg:px-8"><div class="max-w-3xl mx-auto"><div class="prose prose-slate dark:prose-invert prose-headings:font-semibold prose-headings:tracking-tight prose-h2:text-2xl prose-h2:mt-12 prose-h2:mb-4 prose-h3:text-lg prose-h3:mt-8 prose-p:leading-relaxed prose-li:leading-relaxed prose-a:text-blue-600 dark:prose-a:text-blue-400 prose-a:no-underline hover:prose-a:underline max-w-none"><h2>1. Introduction</h2><p>Impeccable Technology Solutions Inc. ("we," "our," or "us") operates the LoadAssist Chrome Extension and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.</p><p>By using LoadAssist, you agree to the collection and use of information in accordance with this policy.</p><h2>2. Information We Collect</h2><h3>2.1 Account Information</h3><p>When you create an account or sign in, we collect:</p><ul><li>Email address</li><li>Name (if provided)</li><li>Authentication tokens (for session management)</li></ul><h3>2.2 Load Board Data</h3><p>When you use LoadAssist on DAT Load Board, the extension may process information displayed on the page, including:</p><ul><li>Load origin and destination locations</li><li>Rate information</li><li>Equipment type and requirements</li><li>Contact information displayed on load postings</li></ul><p><strong>Important:</strong> This data is processed locally in your browser to provide extension features. We do not store or transmit load board data to our servers unless you explicitly save it.</p><h3>2.3 User Preferences</h3><p>We store your preferences locally, including:</p><ul><li>Email templates you create</li><li>
1Rate calculation settings</li><li>Display preferences</li></ul><h3>2.4 Usage Information</h3><p>We may collect anonymous usage statistics to improve our Service, such as:</p><ul><li>Feature usage frequency</li><li>Error reports</li><li>Performance metrics</li></ul><h2>3. How We Use Your Information</h2><p>We use the collected information to:</p><ul><li>Provide and maintain the Service</li><li>Authenticate your account</li><li>Store and sync your email templates</li><li>Calculate rates and display route information</li><li>Send emails on your behalf (when you use the email feature)</li><li>Improve and optimize the Service</li><li>Respond to support requests</li></ul><h2>4. Data Storage and Security</h2><h3>4.1 Local Storage</h3><p>Most data is stored locally in your browser using Chrome's secure storage APIs:</p><ul><li><strong>Session tokens:</strong> Stored in chrome.storage.session (cleared when browser closes)</li><li><strong>Refresh tokens:</strong> Stored in chrome.storage.local (encrypted)</li><li><strong>Preferences:</strong> Stored in chrome.storage.sync (synced across your Chrome browsers)</li></ul><h3>4.2 Server Storage</h3><p>Our secure servers store:</p><ul><li>Your account information</li><li>Email templates you create</li><li>Pricing configurations</li></ul><h3>4.3 Security Measures</h3><p>We implement industry-standard security measures including:</p><ul><li>HTTPS encryption for all data transmission</li><li>Secure token-based authentication with rotation</li><li>Regular security audits</li></ul><h2>5. Data Sharing and Disclosure</h2><p><strong>We do not sell your personal information.</strong></p><p>We may share your information only in the following circumstances:</p><ul><li><strong>With your consent:</strong> When you explicitly authorize us to share information</li><li><strong>Service providers:</strong> With trusted third-party services that help us operate (e.g., authentication providers)</li><li><strong>Legal requirements:</strong> When required by law or to protect our rights</li></ul><h3>5.1 Third-Party Services</h3><p>LoadAssist integrates with the following third-party services:</p><ul><li><strong>Google OAuth:</strong> For account authentication (optional)</li><li><strong>Microsoft OAuth:</strong> For account authentication (optional)</li><li><strong>OpenStreetMap/OSRM:</strong> For route mapping and distance calculations</li></ul><p>Each of these services has their own privacy policies that govern their use of your data.</p><h2>6. Data Retention</h2><p>We retain your information for as long as your account is active or as needed to provide you with our Service. You can request deletion of your account and associated data at any time by contacting us.</p><h2>7. Your Rights</h2><p>You have the right to:</p><ul><li><strong>Access:</strong> Request a copy of your personal data</li><li><strong>Correction:</strong> Request correction of inaccurate data</li><li><strong>Deletion:</strong> Request deletion of your data</li><li><strong>Portability:</strong> Request your data in a portable format</li><li><strong>Opt-out:</strong> Uninstall the extension at any time to stop all data collection</li></ul><p>To exercise these rights, contact us at<!-- --> <a href="mailto:[email protected]">[email protected]</a>.</p><h2>8. Chrome Web Store Compliance</h2><p>The use of information received from Google APIs will adhere to the<!-- --> <a href="https://developer.chrome.com/docs/webstore/program-policies/user-data-faq" target="_blank" rel="noopener noreferrer">Chrome Web Store User Data Policy</a>, including the Limited Use requirements.</p><p>Specifically, we:</p><ul><li>Do not transfer user data to third parties for advertising purposes</li><li>Do not sell user data to data brokers</li><li>Do not use user data for creditworthiness or lending purposes</li><li>Limit data use to providing and improving the extension'
1s functionality</li></ul><h2>9. Children's Privacy</h2><p>Our Service is not intended for use by children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.</p><h2>10. Changes to This Policy</h2><p>We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.</p><p>Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.</p><h2>11. Contact Us</h2><p>If you have any questions about this Privacy Policy, please contact us:</p><ul><li><strong>Email:</strong> <a href="mailto:[email protected]">[email protected]</a></li><li><strong>Company:</strong> Impeccable Technology Solutions Inc.</li><li><strong>Location:</strong> Manitoba, Canada</li></ul></div></div></main><footer class="border-t border-slate-200 dark:border-slate-800 bg-slate-50 dark:bg-slate-900/50 py-8 px-4 sm:px-6 lg:px-8"><div class="max-w-3xl mx-auto flex flex-col sm:flex-row justify-between items-center gap-4 text-sm text-slate-600 dark:text-slate-400"><p>© <!-- -->2026<!-- --> Impeccable Technology Solutions Inc.</p><div class="flex gap-6"><a class="hover:text-blue-600 dark:hover:text-blue-400 transition-colors" href="/privacy-policy">Privacy Policy</a><a class="hover:text-blue-600 dark:hover:text-blue-400 transition-colors" href="/terms">Terms of Service</a><a class="hover:text-blue-600 dark:hover:text-blue-400 transition-colors" href="/support">Support</a></div></div></footer></div><!--$--><!--/$--><section aria-label="Notifications alt+T" tabindex="-1" aria-live="polite" aria-relevant="additions text" aria-atomic="false"></section><!--$!--><template data-dgst="BAILOUT_TO_CLIENT_SIDE_RENDERING"></template><!--/$-->
1<script src="/_next/static/chunks/webpack-1e97eb2d051b07e4.js" id="_R_" async=""></script>
1<script>(self.__next_f=self.__next_f||[]).push([0])</script>
1<script>self.__next_f.push([1,"1:\"$Sreact.fragment\"\n2:I[6327,[\"720\",\"static/chunks/720-8f1135c38ec51835.js\",\"906\",\"static/chunks/906-dd6f14b46da8bb0a.js\",\"707\",\"static/chunks/707-d1786d000ff294b7.js\",\"177\",\"static/chunks/app/layout-9c3f53f810a14a76.js\"],\"ThemeProvider\"]\n3:I[6707,[\"720\",\"static/chunks/720-8f1135c38ec51835.js\",\"906\",\"static/chunks/906-dd6f14b46da8bb0a.js\",\"707\",\"static/chunks/707-d1786d000ff294b7.js\",\"177\",\"static/chunks/app/layout-9c3f53f810a14a76.js\"],\"AuthProvider\"]\n4:I[9766,[],\"\"]\n5:I[8924,[],\"\"]\n6:I[8720,[\"720\",\"static/chunks/720-8f1135c38ec51835.js\",\"906\",\"static/chunks/906-dd6f14b46da8bb0a.js\",\"707\",\"static/chunks/707-d1786d000ff294b7.js\",\"177\",\"static/chunks/app/layout-9c3f53f810a14a76.js\"],\"Toaster\"]\n7:I[8955,[\"720\",\"static/chunks/720-8f1135c38ec51835.js\",\"906\",\"static/chunks/906-dd6f14b46da8bb0a.js\",\"707\",\"static/chunks/707-d1786d000ff294b7.js\",\"177\",\"static/chunks/app/layout-9c3f53f810a14a76.js\"],\"Analytics\"]\n8:I[2619,[\"619\",\"static/chunks/619-ba102abea3e3d0e4.js\",\"902\",\"static/chunks/app/privacy-policy/page-59f72406a1ec905d.js\"],\"\"]\nf:I[7150,[],\"\"]\n:HL[\"/_next/static/media/4cf2300e9c8272f7-s.p.woff2\",\"font\",{\"crossOrigin\":\"\",\"type\":\"font/woff2\"}]\n:HL[\"/_next/static/media/93f479601ee12b01-s.p.woff2\",\"font\",{\"crossOrigin\":\"\",\"type\":\"font/woff2\"}]\n:HL[\"/_next/static/css/edff3868b448b720.css\",\"style\"]\n"])</script>
1<script>self.__next_f.push([1,"0:{\"P\":null,\"b\":\"zBD-xwcXQL404kMgCVmBW\",\"p\":\"\",\"c\":[\"\",\"privacy-policy\"],\"i\":false,\"f\":[[[\"\",{\"children\":[\"privacy-policy\",{\"children\":[\"__PAGE__\",{}]}]},\"$undefined\",\"$undefined\",true],[\"\",[\"$\",\"$1\",\"c\",{\"children\":[[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/edff3868b448b720.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}]],[\"$\",\"html\",null,{\"lang\":\"en\",\"suppressHydrationWarning\":true,\"children\":[\"$\",\"body\",null,{\"className\":\"__variable_188709 __variable_9a8899 font-sans antialiased\",\"children\":[\"$\",\"$L2\",null,{\"attribute\":\"class\",\"defaultTheme\":\"system\",\"enableSystem\":true,\"disableTransitionOnChange\":true,\"children\":[\"$\",\"$L3\",null,{\"children\":[[\"$\",\"$L4\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L5\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":[[[\"$\",\"title\",null,{\"children\":\"404: This page could not be found.\"}],[\"$\",\"div\",null,{\"style\":{\"fontFamily\":\"system-ui,\\\"Segoe UI\\\",Roboto,Helvetica,Arial,sans-serif,\\\"Apple Color Emoji\\\",\\\"Segoe UI Emoji\\\"\",\"height\":\"100vh\",\"textAlign\":\"center\",\"display\":\"flex\",\"flexDirection\":\"column\",\"alignItems\":\"center\",\"justifyContent\":\"center\"},\"children\":[\"$\",\"div\",null,{\"children\":[[\"$\",\"style\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"body{color:#000;background:#fff;margin:0}.next-error-h1{border-right:1px solid rgba(0,0,0,.3)}@media (prefers-color-scheme:dark){body{color:#fff;background:#000}.next-error-h1{border-right:1px solid rgba(255,255,255,.3)}}\"}}],[\"$\",\"h1\",null,{\"className\":\"next-error-h1\",\"style\":{\"display\":\"inline-block\",\"margin\":\"0 20px 0 0\",\"padding\":\"0 23px 0 0\",\"fontSize\":24,\"fontWeight\":500,\"verticalAlign\":\"top\",\"lineHeight\":\"49px\"},\"children\":404}],[\"$\",\"div\",null,{\"style\":{\"display\":\"inline-block\"},\"children\":[\"$\",\"h2\",null,{\"style\":{\"fontSize\":14,\"fontWeight\":400,\"lineHeight\":\"49px\",\"margin\":0},\"children\":\"This page could not be found.\"}]}]]}]}]],[]],\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}],[\"$\",\"$L6\",null,{\"position\":\"top-right\",\"richColors\":true}],[\"$\",\"$L7\",null,{}]]}]}]}]}]]}],{\"children\":[\"privacy-policy\",[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L4\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L5\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[\"__PAGE__\",[\"$\",\"$1\",\"c\",{\"children\":[[\"$\",\"div\",null,{\"className\":\"min-h-screen bg-white dark:bg-navy-950\",\"children\":[[\"$\",\"nav\",null,{\"className\":\"fixed top-0 left-0 right-0 z-50 border-b border-slate-200/80 dark:border-slate-800/80 bg-white/80 dark:bg-navy-950/80 backdrop-blur-xl\",\"children\":[\"$\",\"div\",null,{\"className\":\"max-w-7xl mx-auto px-4 sm:px-6 lg:px-8\",\"children\":[\"$\",\"div\",null,{\"className\":\"flex justify-between items-center h-16\",\"children\":[[\"$\",\"$L8\",null,{\"href\":\"/\",\"className\":\"flex items-center gap-3\",\"children\":[[\"$\",\"div\",null,{\"className\":\"h-10 w-10 rounded-xl bg-gradient-to-br from-blue-600 to-indigo-600 flex items-center justify-center shadow-lg shadow-blue-500/25\",\"children\":[\"$\",\"svg\",null,{\"ref\":\"$undefined\",\"xmlns\":\"http://www.w3.org/2000/svg\",\"width\":24,\"height\":24,\"viewBox\":\"0 0 24 24\",\"fill\":\"none\",\"stroke\":\"currentColor\",\"strokeWidth\":2,\"strokeLinecap\":\"round\",\"strokeLinejoin\":\"round\",\"className\":\"lucide lucide-truck h-5 w-5 text-white\",\"children\":[[\"$\",\"path\",\"wrbu53\",{\"d\":\"M14 18V6a2 2 0 0 0-2-2H4a2 2 0 0 0-2 2v11a1 1 0 0 0 1 1h2\"}],[\"$\",\"path\",\"1lyqi6\",{\"d\":\"M15 18H9\"}],[\"$\",\"path\",\"lysw3i\",{\"d\":\"M19 18h2a1 1 0 0 0 1-1v-3.65a1 1 0 0 0-.22-.624l-3.48-4.35A1 1 0 0 0 17.52 8H14\"}],[\"$\",\"circle\",\"332jqn\",{\"cx\":\"17\",\"cy\":\"18\",\"r\":\"2\"}],[\"$\",\"circle\",\"19iecd\",{\"cx\":\"7\",\"cy\":\"18\",\"r\":\"2\"}],\"$undefined\"]}]}],[\"$\",\"span\",null,{\"className\":\"text-xl font-bold bg-gradient-to-r from-slate-900 to-slate-700 dark:from-white dark:to-slate-300 bg-clip-text text-transparent\",\"children\":\"LoadAssist\"}]]}],[\"$\",\"$L8\",null,{\"href\":\"/\",\"children\":[\"$\",\"button\",null,{\"data-slot\":\"button\",\"className\":\"inline-flex items-center justify-center whitespace-nowrap text-sm font-medium transition-all disabled:pointer-events-none disabled:opacity-50 [\u0026_svg]:pointer-events-none [\u0026_svg:not([class*='size-'])]:size-4 shrink-0 [\u0026_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive hover:bg-accent hover:text-accent-foreground dark:hover:bg-accent/50 h-8 rounded-md px-3 has-[\u003esvg]:px-2.5 gap-2 text-slate-600 dar
1k:text-slate-400\",\"children\":[\"$L9\",\"Back to Home\"]}]}]]}]}]}],\"$La\",\"$Lb\",\"$Lc\"]}],null,\"$Ld\"]}],{},null,false]},null,false]},null,false],\"$Le\",false]],\"m\":\"$undefined\",\"G\":[\"$f\",[]],\"s\":false,\"S\":true}\n"])</script>
1<script>self.__next_f.push([1,"2f:I[4431,[],\"OutletBoundary\"]\n31:I[5278,[],\"AsyncMetadataOutlet\"]\n33:I[4431,[],\"ViewportBoundary\"]\n35:I[4431,[],\"MetadataBoundary\"]\n36:\"$Sreact.suspense\"\n9:[\"$\",\"svg\",null,{\"ref\":\"$undefined\",\"xmlns\":\"http://www.w3.org/2000/svg\",\"width\":24,\"height\":24,\"viewBox\":\"0 0 24 24\",\"fill\":\"none\",\"stroke\":\"currentColor\",\"strokeWidth\":2,\"strokeLinecap\":\"round\",\"strokeLinejoin\":\"round\",\"className\":\"lucide lucide-arrow-left w-4 h-4\",\"children\":[[\"$\",\"path\",\"1l729n\",{\"d\":\"m12 19-7-7 7-7\"}],[\"$\",\"path\",\"x3x0zl\",{\"d\":\"M19 12H5\"}],\"$undefined\"]}]\n"])</script>
1<script>self.__next_f.push([1,"a:[\"$\",\"section\",null,{\"className\":\"pt-32 pb-12 px-4 sm:px-6 lg:px-8 border-b border-slate-200 dark:border-slate-800\",\"children\":[\"$\",\"div\",null,{\"className\":\"max-w-3xl mx-auto\",\"children\":[[\"$\",\"h1\",null,{\"className\":\"text-4xl font-bold mb-4 bg-gradient-to-r from-slate-900 to-slate-700 dark:from-white dark:to-slate-300 bg-clip-text text-transparent\",\"children\":\"Privacy Policy\"}],[\"$\",\"p\",null,{\"className\":\"text-slate-600 dark:text-slate-400\",\"children\":[[\"$\",\"span\",null,{\"className\":\"font-medium\",\"children\":\"Effective Date:\"}],\" \",\"November 26, 2024\",[\"$\",\"span\",null,{\"className\":\"mx-3\",\"children\":\"â¢\"}],[\"$\",\"span\",null,{\"className\":\"font-medium\",\"children\":\"Last Updated:\"}],\" \",\"November 26, 2024\"]}]]}]}]\n"])</script>
1<script>self.__next_f.push([1,"b:[\"$\",\"main\",null,{\"className\":\"py-12 px-4 sm:px-6 lg:px-8\",\"children\":[\"$\",\"div\",null,{\"className\":\"max-w-3xl mx-auto\",\"children\":[\"$\",\"div\",null,{\"className\":\"prose prose-slate dark:prose-invert prose-headings:font-semibold prose-headings:tracking-tight prose-h2:text-2xl prose-h2:mt-12 prose-h2:mb-4 prose-h3:text-lg prose-h3:mt-8 prose-p:leading-relaxed prose-li:leading-relaxed prose-a:text-blue-600 dark:prose-a:text-blue-400 prose-a:no-underline hover:prose-a:underline max-w-none\",\"children\":[[\"$\",\"h2\",null,{\"children\":\"1. Introduction\"}],[\"$\",\"p\",null,{\"children\":\"Impeccable Technology Solutions Inc. (\\\"we,\\\" \\\"our,\\\" or \\\"us\\\") operates the LoadAssist Chrome Extension and related services (collectively, the \\\"Service\\\"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.\"}],[\"$\",\"p\",null,{\"children\":\"By using LoadAssist, you agree to the collection and use of information in accordance with this policy.\"}],[\"$\",\"h2\",null,{\"children\":\"2. Information We Collect\"}],[\"$\",\"h3\",null,{\"children\":\"2.1 Account Information\"}],[\"$\",\"p\",null,{\"children\":\"When you create an account or sign in, we collect:\"}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":\"Email address\"}],[\"$\",\"li\",null,{\"children\":\"Name (if provided)\"}],[\"$\",\"li\",null,{\"children\":\"Authentication tokens (for session management)\"}]]}],[\"$\",\"h3\",null,{\"children\":\"2.2 Load Board Data\"}],[\"$\",\"p\",null,{\"children\":\"When you use LoadAssist on DAT Load Board, the extension may process information displayed on the page, including:\"}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":\"Load origin and destination locations\"}],[\"$\",\"li\",null,{\"children\":\"Rate information\"}],[\"$\",\"li\",null,{\"children\":\"Equipment type and requirements\"}],[\"$\",\"li\",null,{\"children\":\"Contact information displayed on load postings\"}]]}],[\"$\",\"p\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Important:\"}],\" This data is processed locally in your browser to provide extension features. We do not store or transmit load board data to our servers unless you explicitly save it.\"]}],[\"$\",\"h3\",null,{\"children\":\"2.3 User Preferences\"}],[\"$\",\"p\",null,{\"children\":\"We store your preferences locally, including:\"}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":\"Email templates you create\"}],[\"$\",\"li\",null,{\"children\":\"Rate calculation settings\"}],[\"$\",\"li\",null,{\"children\":\"Display preferences\"}]]}],[\"$\",\"h3\",null,{\"children\":\"2.4 Usage Information\"}],[\"$\",\"p\",null,{\"children\":\"We may collect anonymous usage statistics to improve our Service, such as:\"}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":\"Feature usage frequency\"}],[\"$\",\"li\",null,{\"children\":\"Error reports\"}],[\"$\",\"li\",null,{\"children\":\"Performance metrics\"}]]}],[\"$\",\"h2\",null,{\"children\":\"3. How We Use Your Information\"}],[\"$\",\"p\",null,{\"children\":\"We use the collected information to:\"}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":\"Provide and maintain the Service\"}],[\"$\",\"li\",null,{\"children\":\"Authenticate your account\"}],[\"$\",\"li\",null,{\"children\":\"Store and sync your email templates\"}],[\"$\",\"li\",null,{\"children\":\"Calculate rates and display route information\"}],[\"$\",\"li\",null,{\"children\":\"Send emails on your behalf (when you use the email feature)\"}],[\"$\",\"li\",null,{\"children\":\"Improve and optimize the Service\"}],[\"$\",\"li\",null,{\"children\":\"Respond to support requests\"}]]}],[\"$\",\"h2\",null,{\"children\":\"4. Data Storage and Security\"}],[\"$\",\"h3\",null,{\"children\":\"4.1 Local Storage\"}],[\"$\",\"p\",null,{\"children\":\"Most data is stored locally in your browser using Chrome's secure storage APIs:\"}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Session tokens:\"}],\" Stored in chrome.storage.session (cleared when browser closes)\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Refresh tokens:\"}],\" Stored in chrome.storage.local (encrypted)\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Preferences:\"}],\" Stored in chrome.storage.sync (synced across your Chrome browsers)\"]}]]}],[\"$\",\"h3\",null,{\"children\":\"4.2 Server Storage\"}],\"$L10\",\"$L11\",\"$L12\",\"$L13\",\"$L14\",\"$L15\",\"$L16\",\"$L17\",\"$L18\",\"$L19\",\"$L1a\",\"$L1b\",\"$L1c\",\"$L1d\",\"$L1e\",\"$L1f\",\"$L20\",\"$L21\",\"$L22\",\"$L23\",\"$L24\",\"$L25\",\"$L26\",\"$L27\",\"$L28\",\"$L29\",\"$L2a\",\"$L2b\",\"$L2c\",\"$L2d\",\"$L2e\"]}]}]}]\n"])</script>
1<script>self.__next_f.push([1,"c:[\"$\",\"footer\",null,{\"className\":\"border-t border-slate-200 dark:border-slate-800 bg-slate-50 dark:bg-slate-900/50 py-8 px-4 sm:px-6 lg:px-8\",\"children\":[\"$\",\"div\",null,{\"className\":\"max-w-3xl mx-auto flex flex-col sm:flex-row justify-between items-center gap-4 text-sm text-slate-600 dark:text-slate-400\",\"children\":[[\"$\",\"p\",null,{\"children\":[\"© \",2026,\" Impeccable Technology Solutions Inc.\"]}],[\"$\",\"div\",null,{\"className\":\"flex gap-6\",\"children\":[[\"$\",\"$L8\",null,{\"href\":\"/privacy-policy\",\"className\":\"hover:text-blue-600 dark:hover:text-blue-400 transition-colors\",\"children\":\"Privacy Policy\"}],[\"$\",\"$L8\",null,{\"href\":\"/terms\",\"className\":\"hover:text-blue-600 dark:hover:text-blue-400 transition-colors\",\"children\":\"Terms of Service\"}],[\"$\",\"$L8\",null,{\"href\":\"/support\",\"className\":\"hover:text-blue-600 dark:hover:text-blue-400 transition-colors\",\"children\":\"Support\"}]]}]]}]}]\n"])</script>
1<script>self.__next_f.push([1,"d:[\"$\",\"$L2f\",null,{\"children\":[\"$L30\",[\"$\",\"$L31\",null,{\"promise\":\"$@32\"}]]}]\ne:[\"$\",\"$1\",\"h\",{\"children\":[null,[[\"$\",\"$L33\",null,{\"children\":\"$L34\"}],[\"$\",\"meta\",null,{\"name\":\"next-size-adjust\",\"content\":\"\"}]],[\"$\",\"$L35\",null,{\"children\":[\"$\",\"div\",null,{\"hidden\":true,\"children\":[\"$\",\"$36\",null,{\"fallback\":null,\"children\":\"$L37\"}]}]}]]}]\n"])</script>
1<script>self.__next_f.push([1,"10:[\"$\",\"p\",null,{\"children\":\"Our secure servers store:\"}]\n11:[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":\"Your account information\"}],[\"$\",\"li\",null,{\"children\":\"Email templates you create\"}],[\"$\",\"li\",null,{\"children\":\"Pricing configurations\"}]]}]\n12:[\"$\",\"h3\",null,{\"children\":\"4.3 Security Measures\"}]\n13:[\"$\",\"p\",null,{\"children\":\"We implement industry-standard security measures including:\"}]\n14:[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":\"HTTPS encryption for all data transmission\"}],[\"$\",\"li\",null,{\"children\":\"Secure token-based authentication with rotation\"}],[\"$\",\"li\",null,{\"children\":\"Regular security audits\"}]]}]\n15:[\"$\",\"h2\",null,{\"children\":\"5. Data Sharing and Disclosure\"}]\n16:[\"$\",\"p\",null,{\"children\":[\"$\",\"strong\",null,{\"children\":\"We do not sell your personal information.\"}]}]\n17:[\"$\",\"p\",null,{\"children\":\"We may share your information only in the following circumstances:\"}]\n18:[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"With your consent:\"}],\" When you explicitly authorize us to share information\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Service providers:\"}],\" With trusted third-party services that help us operate (e.g., authentication providers)\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Legal requirements:\"}],\" When required by law or to protect our rights\"]}]]}]\n19:[\"$\",\"h3\",null,{\"children\":\"5.1 Third-Party Services\"}]\n1a:[\"$\",\"p\",null,{\"children\":\"LoadAssist integrates with the following third-party services:\"}]\n1b:[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Google OAuth:\"}],\" For account authentication (optional)\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Microsoft OAuth:\"}],\" For account authentication (optional)\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"OpenStreetMap/OSRM:\"}],\" For route mapping and distance calculations\"]}]]}]\n1c:[\"$\",\"p\",null,{\"children\":\"Each of these services has their own pr"])</script>
1<script>self.__next_f.push([1,"ivacy policies that govern their use of your data.\"}]\n1d:[\"$\",\"h2\",null,{\"children\":\"6. Data Retention\"}]\n1e:[\"$\",\"p\",null,{\"children\":\"We retain your information for as long as your account is active or as needed to provide you with our Service. You can request deletion of your account and associated data at any time by contacting us.\"}]\n1f:[\"$\",\"h2\",null,{\"children\":\"7. Your Rights\"}]\n20:[\"$\",\"p\",null,{\"children\":\"You have the right to:\"}]\n21:[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Access:\"}],\" Request a copy of your personal data\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Correction:\"}],\" Request correction of inaccurate data\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Deletion:\"}],\" Request deletion of your data\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Portability:\"}],\" Request your data in a portable format\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Opt-out:\"}],\" Uninstall the extension at any time to stop all data collection\"]}]]}]\n22:[\"$\",\"p\",null,{\"children\":[\"To exercise these rights, contact us at\",\" \",[\"$\",\"a\",null,{\"href\":\"mailto:[email protected]\",\"children\":\"[email protected]\"}],\".\"]}]\n23:[\"$\",\"h2\",null,{\"children\":\"8. Chrome Web Store Compliance\"}]\n24:[\"$\",\"p\",null,{\"children\":[\"The use of information received from Google APIs will adhere to the\",\" \",[\"$\",\"a\",null,{\"href\":\"https://developer.chrome.com/docs/webstore/program-policies/user-data-faq\",\"target\":\"_blank\",\"rel\":\"noopener noreferrer\",\"children\":\"Chrome Web Store User Data Policy\"}],\", including the Limited Use requirements.\"]}]\n25:[\"$\",\"p\",null,{\"children\":\"Specifically, we:\"}]\n26:[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":\"Do not transfer user data to third parties for advertising purposes\"}],[\"$\",\"li\",null,{\"children\":\"Do not sell user data to data brokers\"}],[\"$\",\"li\",null,{\"children\":\"Do not use user data for creditworthiness or lending purposes\"}],[\"$\",\"li\",null,{\"children\":\"Limit data"])</script>
1<script>self.__next_f.push([1," use to providing and improving the extension's functionality\"}]]}]\n27:[\"$\",\"h2\",null,{\"children\":\"9. Children's Privacy\"}]\n28:[\"$\",\"p\",null,{\"children\":\"Our Service is not intended for use by children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.\"}]\n29:[\"$\",\"h2\",null,{\"children\":\"10. Changes to This Policy\"}]\n2a:[\"$\",\"p\",null,{\"children\":\"We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the \\\"Last Updated\\\" date.\"}]\n2b:[\"$\",\"p\",null,{\"children\":\"Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.\"}]\n2c:[\"$\",\"h2\",null,{\"children\":\"11. Contact Us\"}]\n2d:[\"$\",\"p\",null,{\"children\":\"If you have any questions about this Privacy Policy, please contact us:\"}]\n2e:[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Email:\"}],\" \",[\"$\",\"a\",null,{\"href\":\"mailto:[email protected]\",\"children\":\"[email protected]\"}]]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Company:\"}],\" Impeccable Technology Solutions Inc.\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"children\":\"Location:\"}],\" Manitoba, Canada\"]}]]}]\n"])</script>
1<script>self.__next_f.push([1,"34:[[\"$\",\"meta\",\"0\",{\"charSet\":\"utf-8\"}],[\"$\",\"meta\",\"1\",{\"name\":\"viewport\",\"content\":\"width=device-width, initial-scale=1\"}]]\n30:null\n"])</script>
1<script>self.__next_f.push([1,"32:{\"metadata\":[[\"$\",\"title\",\"0\",{\"children\":\"Privacy Policy - LoadAssist\"}],[\"$\",\"meta\",\"1\",{\"name\":\"description\",\"content\":\"Privacy Policy for LoadAssist Chrome Extension\"}]],\"error\":null,\"digest\":\"$undefined\"}\n"])</script>
1<script>self.__next_f.push([1,"37:\"$32:metadata\"\n"])</script>
1</body></html>
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.