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Voice AI for property management."}},pricing:{title:"Property Management Answering Service Pricing | CoreReach",description:"CoreReach answers your tenant calls 24/7, after hours or on overflow, from $99/mo. Plans sized by the units you manage. Month-to-month, cancel anytime."},contact:{title:"Contact Us | CoreReach",description:"Contact CoreReach to ask questions or get help setting up your AI voice agent."},notFound:{title:"Page not found | CoreReach"},bookADemo:{title:"Book a Demo | CoreReach",description:"Book a call with CoreReach to hear how your after-hours resident calls get handled, and what it would cost for the units you manage."},blog:{title:"Blog | CoreReach",description:"Articles from CoreReach on after-hours calls, emergency escalation and resident requests for property management companies."},faq:{title:"Frequently Asked Questions (FAQ) | CoreReach",description:"Answers to common questions about CoreReach's call answering service, setup, pricing, and features."},careers:{title:"Careers | CoreReach",description:"Join CoreReach in Seattle or remotely and build AI voice agents that answer calls for property management companies, day or night."},careersApply:{title:"Apply | CoreReach",description:"Submit your application to join the CoreReach team."},careersDetail:{titleSuffix:"| CoreReach"},privacy:{title:"Privacy Policy | CoreReach",description:"Learn how CoreReach collects, uses, and protects your personal information when you use our AI-powered call answering services."},terms:{title:"Terms of Service | CoreReach",description:"Review CoreReach's terms of service governing the use of our AI-powered call answering platform, subscriptions, and related services."}},nav:{product:{title:"Product",items:[{label:"Platform",href:"/#platform"},{label:"Caller Intelligence",href:"/#caller-intelligence"},{label:"Priority Escalation",href:"/#priority-escalation"},{label:"How it works",href:"/#how-it-works"}]},resources:{title:"Resources",items:[{label:"FAQ",href:"/faq"},{label:"Affiliate",href:"/affiliate"},{label:"Contact",href:"/contact"}]},pricing:"Pricing",login:"Log in",bookDemo:"Book a demo",mobileMenu:{srOnly:"Menu"}},homePm:{hero:{eyebrow:"Voice AI agent for property management",headingLead:"Every call handled,",headingRest:"start to finish.",description:"CoreReach fields resident requests, escalates real emergencies, fills vacant units, and wins new owners. One number, nothing falls through.",secondaryCta:"Book a demo",trustItems:["Fair-housing safe","Live in an afternoon","Flexible coverage hours"],frame:{live:"Live call",ended:"Call ended",capturedHeading:"Captured from the call",agentLabel:"CoreReach",indicatorLabel:"Show the {caller} call",fieldLabels:{property:"Property",caller:"Caller",issue:"What they need",action:"What happened"},callerTags:{recognized:"recognized",new:"new"},propertyTag:"on file"},scripts:[{id:"resident",callerLabel:"Resident",callerStatus:"recognized",propertyOnFile:!0,time:"2:14 AM",turns:[{speaker:"caller",text:"Hi, there's water coming out from under my kitchen sink and it's spreading."},{speaker:"agent",text:"I can help with that. Is this Dana in 4B at Maple Street?"},{speaker:"caller",text:"Yes. It's already across the floor."},{speaker:"agent",text:"That sounds urgent. I'm getting your on-call maintenance person on the line right now."}],request:{property:"Maple Street · Unit 4B",caller:"Dana Ruiz (resident)",issue:"Active leak under the kitchen sink, water on the floor",status:"Call someone now",tone:"emergency",action:"Transferring to Maria Chen, on-call maintenance"}},{id:"prospect",callerLabel:"Prospective resident",callerStatus:"new",propertyOnFile:!1,time:"9:47 PM",turns:[{speaker:"caller",text:"Do you have any two-bedrooms opening up soon?"},{speaker:"agent",text:"We do. A two-bedroom at Cedar Court is available October 1 at $1,850. Would you like to see it?"},{speaker:"caller",text:"Yes, Saturday at 11 AM if possible. My name is Jordan Lee."},{speaker:"agent",text:"Thanks, Jordan. Saturday at 11 AM is open. I've booked it and texted you the application link."}],request:{property:"Cedar Court",caller:"Jordan Lee (prospective resident)",issue:"Tour request, 2 bedroom, October move-in",status:"Showing booked",tone:"done",action:"Saturday 11:00 AM booked on calendar, application link sent"}},{id:"owner",callerLabel:"Owner",callerStatus:"recognized",propertyOnFile:!0,time:"7:32 PM",turns:[{speaker:"caller",text:"Hi, I have a question about my statement."},{speaker:"agent",text:"Hi Frank. Is this about your Pine Street property?"},{speaker:"caller",text:"Yes. There's a repair charge in March I don't recognize."},{speaker:"agent",text:"Got it. I'm connecting you to our owner relations team and letting them know it's about the March repair charge."}],request:{property:"Pine Street",caller:"Frank Delgado (owner)",issue:"Question about a March repair charge",status:"Routed",tone:"done",action:"Transferred to owner relations"}},{id:"vendor",callerLabel:"Vendor",callerStatus:"recognized",propertyOnFile:!1,time:"11:05 PM",turns:[{speaker:"caller",text:"Hi, I'm at 12 Cherry, Unit 3. What's the gate code?"},{speaker:"agent",text:"Hi Sam. Codes go by text, not over the phone. Want me to send the entry details to this number?"},{speaker:"caller",text:"Yes, please."},{speaker:"agent",text:"Done. They're on their way to this phone by text."}],request:{property:"12 Cherry St · Unit 3",caller:"Sam Ruskin, Rapid Plumbing (vendor)",issue:"Gate code for 12 Cherry St",status:"Authorized",tone:"done",action:"Entry details texted, as you authorized"}}]},logos:{caption:"Trusted by property management teams"},problem:{heading:"What happens to your calls today",subhead:"Nights, weekends and busy hours are when calls slip through.",items:["Voicemail sits until the office opens","Your cell number quietly becomes the emergency line","A small leak turns into a big repair by morning","Daytime calls go unanswered while your team is on other calls","Prospects call the next listing instead of leaving a message","Residents call three times, then leave a review"],closing:"CoreReach answers every one of these calls, day or night."},callers:{heading:"Your office line wears many hats",subhead:"Repairs, tours, new owners, vendor access. The CoreReach agent identifies what each caller needs and handles it by your rules.",items:[{id:"residents",label:"Residents",icon:"UserRound",quote:"The dishwasher in 2C won't drain.",does:"Asks the questions you set and judges urgency from what the caller says. Emergencie
2s go straight to your on-call person.",result:"A written request with the unit, the problem, and the urgency. Routine repairs wait for morning. Urgent ones reach your inbox right away.",mock:{title:"Maintenance requests",rows:[{primary:"Elm Street · Unit 2C",secondary:"Amy Miller, dishwasher won't drain",status:"It can wait",tone:"routine"},{primary:"Cedar Court · Unit 8",secondary:"James Wu, no hot water",status:"Tell me right away",tone:"urgent"},{primary:"Birch Avenue · Unit 1A",secondary:"Maya Lopez, burst pipe flooding",status:"Call someone now",tone:"emergency"}]}},{id:"prospects",label:"Prospective residents",icon:"Tag",quote:"Is the one-bedroom on Elm still available?",does:"Answers with the units and rents you list, asks your leasing questions, then books a tour or texts your application link.",result:"Tours on your calendar, routine questions answered, and every prospect in your inbox with a summary of the call.",mock:{title:"Leasing calls",rows:[{primary:"Elm Street · Unit 3B",secondary:"Priya Shah, wants to move in next week",status:"Tour booked · Sat 11 AM",tone:"done"},{primary:"Harbor View · Unit 2A",secondary:"Ava Brooks, prefers a 12-month lease",status:"Application link texted",tone:"urgent"},{primary:"Cedar Court · Unit 5",secondary:"Marcus Hill, asked about parking",status:"Questions answered",tone:"routine"}]}},{id:"owners",label:"Owners",icon:"KeyRound",quote:"I just bought a fourplex and need a property manager.",does:"Qualifies new owners with your questions and books a discovery call. Greets current owners by name and answers general questions.",result:"Discovery calls and intakes from new owners. Current owners transferred on request, or their questions written up for your team.",mock:{title:"Owner calls",rows:[{primary:"Maple Street · Fourplex",secondary:"Daniel Reyes, new owner",status:"Discovery call booked",tone:"done"},{primary:"Walnut Street · 3 units",secondary:"Grace Okafor, current owner",status:"Transferred on request",tone:"urgent"},{primary:"Oak Lane · 1 home",secondary:"Tom Becker, new owner",status:"Intake completed",tone:"routine"}]}},{id:"vendors",label:"Vendors",icon:"Toolbox",quote:"I'm heading to the Birch Avenue job. What's the lockbox code?",does:"Checks the caller is your vendor for that property, then shares only what you allow. Codes go by text, never out loud.",result:"Your vendors get moving without calling you at dinner. Anyone not on your list gets nothing.",mock:{title:"Vendor calls",rows:[{primary:"Birch Avenue · Unit 1A",secondary:"Luis Ortega, Ortega Plumbing",status:"Entry details texted",tone:"done"},{primary:"Cedar Court · Unit 8",secondary:"Kim Tran, Tran Heating",status:"Address shared",tone:"routine"},{primary:"Elm Street · Unit 2C",secondary:"Unknown caller",status:"Not on your list",tone:"urgent"}]}}]},stats:{heading:"Freedom to focus and grow",sourceNote:"Based on customer interviews. Last updated September 2026.",items:[{id:"after-hours-held",value:"96%",label:"after-hours requests safely held for the next workday"},{id:"resolved-without-staff",value:"82%",label:"calls resolved without interrupting staff"},{id:"owner-meetings-after-hours",value:"1 in 3",label:"new owner meetings booked after hours"}]},triage:{heading:"Urgent escalated, routine waits",subhead:"Most maintenance calls can wait. A few cannot. CoreReach is built to tell the difference, act on it, and err on the side of caution.",tiers:[{id:"call-someone-now",label:"Call someone now",body:"The agent calls your emergency contacts in order until someone picks up. If anyone could be hurt, it first tells the caller to dial 911. If nobody answers, it takes a callback number and emails or texts you right away."},{id:"tell-me-right-away",label:"Tell me right away",body:"No hot water, a fridge that stopped cooling, a door that won't lock. You get an email or text the moment the call ends, and decide how to respond."},{id:"it-can-wait",label:"It can wait",body:"A dripping faucet, a light that's out, a scuffed wall. Written up in your Inbox without an alert, for your team to pick up when ready."}],floor:{heading:"Always an emergency",items:["Gas","Fire or smoke","Flooding","Sewage","No heat in freezing weather","Break-in","Medical"],addOwn:"Add your own"},safety:{heading:"Safety built in",crisis:{heading:"In a crisis",items:["Keeps domestic violence and welfare calls confidential","Offers the 988 and domestic violence hotlines","Never confirms where a resident lives"]}}},definition:{heading:"Extend your team's reach",body:"CoreReach answers, prioritizes and takes action the way your office does, so your staff can focus on nurturing and growing the portfolio.",items:[{id:"answered",title:"Every call answered",description:"Nights, weekends, holidays, busy periods, or only the days and hours you choose. No hold queue, no voicemail.",icon:"PhoneIncoming"},{id:"recognition",title:"Recognized on the first ring",description:"Residents and owners greeted by name, with their unit and property already attached.",icon:"UserCheck"},{id:"callbacks",title:"Everyday requests, handled",description:"Parking, pet policy, rent payment links, and maintenance requests. Answered, texted, or filed on the call.",icon:"MessageCircleCheck"},{id:"handoff",title:"Warm transfers to the right person",description:"Routed by type, need or name, with what the caller wants. Escalated
2when it can't wait.",icon:"Forward"},{id:"record",title:"Conversations kept in full",description:"Summary, recording and transcript for every call, filed automatically and there when you need it.",icon:"NotebookText"},{id:"fairHousing",title:"Careful responses where it matters",description:"Fair housing and safety questions follow a set answer you can add to, the same every time.",icon:"Scale"}]},comparison:{heading:"Ready for the 2 AM call",subhead:"A property management answering service usually takes a message, onâcall staff lose sleep, and voicemail waits.",columns:["CoreReach","Answering service","On-call staff","Voicemail"],highlightColumn:0,rows:[{label:"Answers every call",values:[!0,!0,!0,!1]},{label:"Knows the resident and their unit",values:[!0,"Asks each time",!0,!1]},{label:"Escalates real emergencies",values:[!0,!0,"Takes every call",!1]},{label:"Takes many calls at once",values:[!0,!0,"One at a time",!0]},{label:"Serves Spanish-speaking callers",values:[!0,!0,"Varies by person",!1]},{label:"Requests captured and tracked",values:[!0,"Message taken","Written down",!1]},{label:"Full recording and transcript",values:[!0,"Varies by service",!1,"Message only"]},{label:"Cost efficient",values:[!0,"High per-minute rate","Paid in staff time",!0]}]},platform:{heading:"Everything behind the voice",subhead:"Every call lands in a system your team can work from: a request queue, emergency escalation, a staff directory, and your property data synced from Buildium or DoorLoop.",listLabel:"Screens from the CoreReach app",items:[{id:"inbox",title:"Your 7am, already sorted",description:"Every call from last night in one list, most urgent first. The unit, the caller, and why it's flagged.",alt:"The CoreReach Inbox showing calls that need attention, each with its urgency, unit, and the reason it was flagged.",image:"inbox"},{id:"request",title:"The whole story, not a message",description:"What they wanted, what the agent did, and who it reached. Including the handoff that didn't connect.",alt:"A request opened in CoreReach: a ceiling leak, the emergency escalation contacts tried with no answer, the callback number captured, and the summary emailed.",image:"request"},{id:"urgency",title:"You decide what wakes someone up",description:"Set what counts as an emergency at your firm. Gas, fire and flooding are always on the list and can't be taken off.",alt:"CoreReach urgency settings showing the situations that are always treated as an emergency, and the instruction to dial 911 first.",image:"urgency"},{id:"calls",title:"Every call, and what came of it",description:"Residents, renters and owners in one record, each with its outcome: a request, a transfer, a booking, or an answer.",alt:"The CoreReach call list, with each call labelled by caller type, urgency, and outcome.",image:"calls"},{id:"leasing",title:"Leasing calls turn into tours",description:"Questions answered, what the renter needs captured, and a tour booked or an application link sent.",alt:"A leasing call in CoreReach with a property tour booked and the renter's answers to the leasing questions.",image:"leasing"},{id:"owners",title:"New owners, qualified on the first call",description:"The property, how it's rented and how many units, captured on the call, with a discovery call booked.",alt:"A prospective owner's call in CoreReach with their property details captured and a discovery call booked.",image:"owners"}]},getStarted:{heading:"Live in an afternoon",subhead:"Set it up yourself, test it privately, then go live when you're ready.",steps:[{title:"Start a free trial",body:"Sign up in under five minutes, no credit card required. Then test it like a new hire, with the calls you get every week."},{title:"Personalize for your business",body:"Pick a brand voice and greeting, add your properties, units, and residents, and set the rules for how calls are handled."},{title:"Choose coverage, forward calls",body:"Cover every call, or just nights and weekends. Keep your existing number. Friendly service, fewer callbacks, nothing slips through."}]},testimonials:{heading:"Teams that stopped missing calls"}},solutions:{pages:[{slug:"after-hours-answering-service",footerLabel:"After-hours",metadata:{title:"After-Hours Answering Service for Property Management | CoreReach",description:"Nights, weekends and holidays covered. Emergencie
2s reach your on-call person, the rest waits for your team. Voice AI for property management. Free for 14 days."},hero:{eyebrow:"After-hours answering service",headingLead:"After-hours calls,",headingRest:"answered and triaged.",description:"When your office closes, CoreReach answers. Real emergencies reach your onâcall person, and the rest waits for the next business day."},definition:{heading:"After hours, and whenever you're busy",body:"No call goes to voicemail. CoreReach answers every call your team can't, determines how urgent it is, and acts on your rules.",items:[{id:"nights-weekends",title:"Nights, weekends, holidays",description:"Your agent takes over when your office closes and hands back when you open.",icon:"Moon"},{id:"busy-hours",title:"Busy hours, covered",description:"When your team is tied up, your agent answers, so no caller is left waiting.",icon:"PhoneIncoming"},{id:"safety-first",title:"Safety comes first",description:"If anyone could be in danger, your agent tells the caller to call 911 first.",icon:"ShieldAlert"},{id:"on-call-briefed",title:"On-call handoffs with context",description:"Your on-call person hears the problem first, so the caller doesn't start over.",icon:"PhoneForwarded"},{id:"on-call-list",title:"Your on-call order, followed",description:"Up to three people, in the order you choose. Voicemail counts as no answer.",icon:"ListOrdered"},{id:"ready-when-you-reopen",title:"Ready when you reopen",description:"Routine requests are written up with the unit, the problem and how urgent it is.",icon:"ClipboardCheck"}]},sections:{triage:{heading:"Urgent now, or next business day",subhead:"Most after-hours maintenance calls can wait. A few cannot. CoreReach is built to tell the difference, act on it, and err on the side of caution."},comparison:{heading:"Four ways to cover after hours",subhead:"A traditional answering service usually takes a message, onâcall staff lose sleep, and voicemail waits."},steps:{heading:"Covered by tonight",subhead:"Set it up this afternoon, test it privately, then forward your after-hours line when you're ready."},faqHeading:"After-hours FAQ"},faqIds:["hours-coverage","after-hours-routine-calls","pm-on-call-no-answer","simultaneous-calls","keep-phone-number","setup-time","vs-traditional-answering-service"],service:{serviceType:"After-Hours Answering Service",alternateName:["After hours answering service for property management","After hours call answering service"]}},{slug:"emergency-answering-service",footerLabel:"Emergency",metadata:{title:"Emergency Answering Service for Property Management | CoreReach",description:"Real emergencies reach your on-call list, in order, while the caller is still on the line. Everything else waits for your team. Free for 14 days."},hero:{eyebrow:"Emergency answering service",headingLead:"Real emergencies,",headingRest:"straight to on-call.",description:"A flood at 2 AM can't wait. CoreReach connects the caller to your onâcall list, in order. Everything else waits for your team."},definition:{heading:"Built for the calls that can't wait",body:"Your agent puts safety first, escalates the dangers that always matter, and follows your rules for the rest.",items:[{id:"safety-advice",title:"Safety advice first",description:"If anyone could be hurt, your agent says to dial 911 before connecting anyone.",icon:"ShieldAlert"},{id:"always-escalate",title:"Some calls always escalate",description:"Gas leaks, fires, sewage backups and floods a resident can't stop always count.",icon:"Flame"},{id:"your-rules",title:"Your rules for the rest",description:"You choose which other problems need someone now and which can wait.",icon:"SlidersHorizontal"},{id:"caution-wins",title:"Caution wins a tie",description:"When a call fits two urgency levels, your agent treats it as the more urgent one.",icon:"Scale"},{id:"briefed-connected",title:"Briefed, then connected",description:"Your on-call person hears the problem before the caller is put through.",icon:"PhoneForwarded"},{id:"storm-nights",title:"Ready for storm nights",description:"When many residents call at once, every call is answered, with no busy signal.",icon:"CloudLightning"}]},sections:{triage:{heading:"Not every call is an emergency",subhead:"Your agent determines how urgent each call is by your rules, and errs on the side of caution. A few dangers always count as emergencie
2s."},comparison:{heading:"Four ways to cover emergencies",subhead:"An answering service usually takes a message, onâcall staff screen every call themselves, and voicemail sits unheard."},steps:{heading:"Ready before the next emergency",subhead:"Add your onâcall list and your rules this afternoon, test it with a practice emergency, then go live."},faqHeading:"Emergency FAQ"},faqIds:["calls-911","pm-on-call-no-answer","crisis-calls","simultaneous-calls","human-involvement","pm-tenant-list"],ownsFaqIds:["pm-on-call-no-answer","simultaneous-calls"],service:{serviceType:"Emergency Answering Service",alternateName:["Emergency answering service for property management","Emergency maintenance answering service"]}},{slug:"bilingual-answering-service",footerLabel:"Bilingual",metadata:{title:"Bilingual Answering Service for Property Management | CoreReach",description:"Callers are answered in English and Spanish, or a second language you choose, with no add-on fee. Voice AI for property management. Free for 14 days."},hero:{eyebrow:"Bilingual answering service",headingLead:"Spanish included,",headingRest:"others on request.",description:"Callers can start in English and finish in Spanish, or a second language you choose. Your agent serves them fully, in either language."},definition:{heading:"One line, two languages",body:"The language changes. Your rules don't. Every caller gets the same help and the same next step.",items:[{id:"hears-language",title:'No "press 2 for Spanish"',description:"Callers just start talking. Your agent replies in the language they use.",icon:"Languages"},{id:"no-extra-fee",title:"One checkbox to turn on",description:"Easy to set up with no add-on fee. Bilingual answering is built right in.",icon:"BadgeCheck"},{id:"same-rules",title:"Same rules, either language",description:"Every rule you set, from urgency to transfers to alerts, applies to every call.",icon:"ListChecks"},{id:"fair-to-every-caller",title:"Guardrails applied consistently",description:"Fair-housing, safety and privacy rules work the same, whatever the language.",icon:"ShieldCheck"},{id:"no-callback-wait",title:"No callback wait",description:"Callers don't wait for a bilingual staff member to call them back.",icon:"Clock"},{id:"other-languages",title:"Pick your second language",description:"Match your agent to your callers: Spanish, or another language you choose.",icon:"MessageSquarePlus"}]},sections:{triage:{heading:"Urgency doesn't need translating",subhead:"Most maintenance calls can wait. A few cannot. Your agent tells the difference in English or Spanish, acts on it, and errs on the side of caution."},comparison:{heading:"Four ways to serve Spanish speakers",subhead:"An answering service may queue Spanish callers for a bilingual operator, onâcall staff may not speak Spanish, and voicemail waits for a translator."},steps:{heading:"Bilingual by this afternoon",subhead:"Turn on Spanish when you set up, test it with a call in Spanish, then go live when you're ready."},faqHeading:"Bilingual FAQ"},faqIds:["language-support","language-switching","pm-fair-housing","pm-property-questions","human-involvement"],service:{serviceType:"Bilingual Answering Service",alternateName:["Spanish answering service","Bilingual answering service for property management"]}},{slug:"real-estate-answering-service",footerLabel:"Real estate",metadata:{title:"Real Estate Answering Service for Property Management | CoreReach",description:"Prospects get tours and new owners get a discovery call, qualified and booked on your calendar. Voice AI for property management. Free for 14 days."},hero:{eyebrow:"Real estate answering service",headingLead:"Real estate calls,",headingRest:"booked on the spot.",description:"A prospect wants a tour. An owner wants their property managed. CoreReach qualifies and books both on your calendar in real time."},definition:{heading:"Fill units, win owners",body:"Every prospect and owner who calls is answered, qualified and booked, even when your office is closed.",items:[{id:"vacancy-answers",title:"Vacancy questions, answered",description:"Prospects hear what's available and what it costs, from the details you list.",icon:"House"},{id:"tours-booked",title:"Tours on your calendar",description:"Your agent checks real availability and books tours on your Google Calendar.",icon:"CalendarCheck"},{id:"apply-same-night",title:"From call to application",description:"Your agent can text your application link before the prospect hangs up.",icon:"Send"},{id:"new-owners",title:"New owners, qualified and booked",description:"Owners seeking a manager answer your intake questions and get a call booked.",icon:"Handshake"},{id:"owners-recognized",title:"Current owners, taken care of",description:"Known by phone number, then put through on request or written up for your team.",icon:"UserCheck"},{id:"one-line",title:"Leads never lost in repairs",description:"Prospects, owners and residents are told apart, so no growth call gets lost.",icon:"Split"}]},sections:{triage:{heading:"Repairs kept in their lane",subhead:"Residents still get the right response: urgent repairs escalated, routine ones written up, and your leads never mixed in."},comparison:{heading:"Four ways to cover your line",subhead:"An answering service usually takes a message, onâcall staff get every call, and voicemail lets a lead call someone else."},steps:{heading:"Ready to book tours today",subhead:"Add your units and rents, connect your calendar, set your leasing and owner questions, then go live when you're ready."},faqHeading:"Real estate FAQ"},faqIds:["business-types","pm-leasing-calls","pm-owner-calls","lead-questions","pm-multi-property"],service:{serviceType:"Real Estate Answering Service",alternateName:["Real estate call center services","Real estate and property management answering service"]}}]},closingCta:{headingLead:"The phone ringsâ¦",headingEmphasis:"the call gets handled.",trustItems:["Fair-housing safe","Live in an afternoon","Flexible coverage hours"],demoLink:{lead:"or",action:"book a demo"}},pmFloor:{heading:"Included with every plan",items:["Fair-housing safe answers, disclosures kept confidential","911 first when life is at risk, before anyone on your list","Never a busy signal, however many calls come at once","Warm transfers to your team, reachable by name","Consistent experience, tailored to your brand","Every caller understood in English and Spanish","Spam and robocall blocking, plus your own block list","Summary of every call, with recording and transcript"]},pricingPm:{hero:{heading:"Simple pricing, built to scale",firstTrustBadge:{off:{text:"5-minute start, live in an afternoon",icon:"Rocket"},partial:{text:"Fast, personalized setup",icon:"Rocket"}},trustBadges:[{text:"24/7, overflow or after-hours",icon:"Clock"},{text:"Monthly billing, cancel anytime",icon:"CalendarCheck"}]},popularBadge:"Most popular",compareHeading:"Compare all features",calculator:{heading:"Price it for your portfolio",intro:"Every plan is priced on the units you manage. Set your size to see all three.",unitsLabel:"Units you manage",unitsValueText:"{units} units",rentLabel:"Average monthly rent",rentHint:"Used for the figures below. Change it to match your portfolio.",perMonth:"/mo",minutesLine:"{mins} minutes included",standsAgainstHeading:"What each plan stands against at this size",standsAgainst:{1:"A human answering service handling the same call volume would run about {low} to {high} a month.",6:"About {turnovers} of your units turn over in a year. Every day one sits empty costs about {perDay}.",2:"That is roughly {accounts}
2 owner accounts. Around {replacements} a year need replacing, and each one is worth about {perOwner} a month in management fees."},aboveCeiling:{heading:"Above 1,000 units",body:"Portfolios this size are priced in a conversation. Tell us what you manage and we'll size it with you.",cta:"Talk to us"},methodology:{summary:"How these numbers are calculated",intro:"The prices are exact. The figures underneath are estimates built from published sources and the size you entered, and every factor is listed with where it comes from.",estimateNote:"Two of them are ours rather than anyone else's: our call-volume model, and units per owner account, which we infer from ownership data rather than measure."}},priceNote:{scales:"Up to {units} units · volume pricing, scales past 5,000 units"},plans:{1:{job:"Handles your residents",intro:"Includes",features:["Property, unit and resident details in one view","Callers recognized and assisted with context","Maintenance requests captured and prioritized","Routine resident questions answered promptly","Emergencies identified and escalated"]},6:{job:"Fills your vacant units",intro:"Everything in Essential, plus",features:["Prospective residents captured and qualified","Availability, rent and details shared in real time","Showings and callbacks added to calendar","Application and relevant links texted midâcall","Emergency escalation up to three levels"]},2:{job:"Grows your portfolio",intro:"Everything in Momentum, plus",features:["New-owner inquiries captured and qualified","Discovery calls booked on your calendar","Owner calls turned into tracked requests","Vendors receive information you authorize","PMS integration for continuous data sync"]}},ctaSubtext:{signup:"No credit card required",demoLead:"· or",demoAction:"book a demo"},contactCta:{text:"Contact Us",subtext:"Custom quote, no obligation"},planDetailedFeatures:[{name:"Call handling",features:[{name:"Every call answered, 24/7 or on a set schedule",plans:{1:!0,6:!0,2:!0}},{name:"Never a busy signal, even when call volume spikes",plans:{1:!0,6:!0,2:!0}},{name:"Spam and robocall blocking, plus a custom block list",plans:{1:!0,6:!0,2:!0}},{name:"English and Spanish, with additional languages on request",plans:{1:!0,6:!0,2:!0}},{name:"Routine questions answered from a saved set of FAQs",plans:{1:!0,6:!0,2:!0}},{name:"Knowledge base drawn from policy documents and 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booked on a synced Google Calendar",plans:{1:!1,6:!0,2:!0}},{name:"Application, portal and policy links texted midâcall",plans:{1:!1,6:!0,2:!0}}]},{name:"Owners, vendors & PMS",features:[{name:"New-owner inquiries captured and qualified",plans:{1:!1,6:!1,2:!0}},{name:"Discovery calls booked for new owners",plans:{1:!1,6:!1,2:!0}},{name:"Owners recognized by phone number, with requests captured",plans:{1:!1,6:!1,2:!0}},{name:"Vendors get only what you allow, and only where they work",plans:{1:!1,6:!1,2:!0}},{name:"PMS integration for continuous data sync",plans:{1:!1,6:!1,2:!0}}]},{name:"Emergencies & escalation",features:[{name:"Emergencies told apart from routine calls, by rules you set",plans:{1:!0,6:!0,2:!0}},{name:"Callers told to dial 911 before anyone is called",plans:{1:!0,6:!0,2:!0}},{name:"Warm transfer down your emergency escalation list",plans:{1:"1 contact",6:"Up to 3, in order",2:"Up to 3, in order"}},{name:"Message taken if no emergency contact 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center",plans:{1:!0,6:!0,2:!0}}]}]},home:{logoCloud:{heading:"Trusted by growing businesses",logos:[{name:"Cornerstone Group",src:"/images/logo-cloud/cornerstone-group.png",width:447,height:128},{name:"Summit Realty",src:"/images/logo-cloud/summit-realty.png",width:478,height:128},{name:"Premier Property Management",src:"/images/logo-cloud/premier-property-management.png",width:267,height:128},{name:"Apex Property Management",src:"/images/logo-cloud/apex-property-management.png",width:546,height:384},{name:"Landmark Properties",src:"/images/logo-cloud/landmark-properties.png",width:402,height:128},{name:"Keystone Property Group",src:"/images/logo-cloud/keystone-property-group.png",width:251,height:128},{name:"Heritage Properties",src:"/images/logo-cloud/heritage-properties.png",width:437,height:128},{name:"Guardian Property Management",src:"/images/logo-cloud/guardian-property-management.png",width:176,height:114}]},problemStatement:{heading:"Answering inbound calls",headingHighlight:"doesn't have to be painful",traditional:{title:"Traditional call handling",items:["Missed calls during busy hours and after-hours","Overloaded staff or overpriced answering services","Caller experience varies based on time and day","Repetitive calls that eat up productive hours","Zero visibility into missed opportunities"],imageAlt:"Traditional phone system struggles"},corereach:{title:"CoreReach",items:["Every call answered 24/7","Fewer interruptions, lower costs","Consistent and professional with caller memory","Routine questions answered, leads qualified","Qualified leads instantly scheduled or routed"],imageAlt:"CoreReach AI call answering dashboard"}},integrationsGrid:{heading:"Integrates with your existing tools",centerText:"Seamlessly works with leading technologies",logos:[{name:"AT&T",src:"/images/integrations/att.svg",alt:"AT&T",desktopPadding:"25px"},{name:"T-Mobile",src:"/images/integrations/t-mobile.svg",alt:"T-Mobile",desktopPadding:"22px"},{name:"Boost Mobile",src:"/images/integrations/boost-mobile.svg",alt:"Boost Mobile"},{name:"Mint Mobile",src:"/images/integrations/mint-mobile.svg",alt:"Mint Mobile",desktopPadding:"18px"},{name:"Cricket Wireless",src:"/images/integrations/cricket-wireless.svg",alt:"Cricket Wireless"},{name:"Vonage",src:"/images/integrations/vonage.svg",alt:"Vonage",desktopPadding:"10px",tabletPadding:"20px",mobilePadding:"30px"},{name:"Verizon",src:"/images/integrations/verizon.svg",alt:"Verizon",desktopPadding:"10px",tabletPadding:"20px",mobilePadding:"30px"},{name:"Xfinity Mobile",src:"/images/integrations/xfinity-mobile.svg",alt:"Xfinity Mobile",desktopPadding:"10px",tabletPadding:"20px",mobilePadding:"30px"},{name:"US Cellular",src:"/images/integrations/us-cellular.svg",alt:"US Cellular",desktopPadding:"10px",tabletPadding:"20px",mobilePadding:"30px"},{name:"Consumer Cellular",src:"/images/integrations/consumer-cellular.svg",alt:"Consumer Cellular"},{name:"Dialpad",src:"/images/integrations/dialpad.svg",alt:"Dialpad",desktopPadding:"10px",tabletPadding:"20px",mobilePadding:"30px"},{name:"FreedomVoice",src:"/images/integrations/freedom-voice.png",alt:"Freedom Voice",desktopPadding:"10px",tabletPadding:"20px",mobilePadding:"30px"},{name:"Google Voice",src:"/images/integrations/google-voice.svg",alt:"Google Voice",desktopPadding:"25px"},{name:"Grasshopper",src:"/images/integrations/grasshopper.svg",alt:"Grasshopper",desktopPadding:"22px"},{name:"Quo",src:"/images/integrations/quo.svg",alt:"Quo",desktopPadding:"20px"},{name:"RingCentral",src:"/images/integrations/ring-central.svg",alt:"Ring Central",desktopPadding:"25px"},{name:"Zoom",src:"/images/integrations/zoom.svg",alt:"Zoom"},{name:"Google Calendar",src:"/images/integrations/google-calendar.svg",alt:"Google Calendar"},{name:"Vonage for Business",src:"/images/integrations/vonage-for-business.svg",alt:"Vonage for Business"}]},testimonials:{items:[{company:"Premier Property Management",logo:"/images/logo-cloud/premier-property-management.png",avatar:"/images/testimonial-carousel/angela-foster.jpeg",name:"Angela Foster",role:"Director, Premier Property Management",review:"Managing 200+ units means constant tenant calls. CoreReach handles maintenance requests, routes emergencie
2s, and freed up my team to focus on leasing. Game changer."}]},comparison:{heading:"How CoreReach compares",highlightColumn:0,columns:["CoreReach","Voicemail","Answering service","Receptionist"],rows:[{label:"Answers every call, 24/7",values:[!0,!1,!0,!1]},{label:"Handles multiple calls at once",values:[!0,!0,!0,!1]},{label:"Qualify and capture leads",values:[!0,!1,"Basic",!0]},{label:"Provides customer service",values:[!0,!1,"Basic",!0]},{label:"Books appointments on the call",values:[!0,!1,"Rarely",!0]},{label:"Consistent quality",values:[!0,!0,"Varies","Varies"]},{label:"Monthly cost",values:["From $79","$0 but leads missed","$200 - $800","$1,500+"]}]},getStarted:{heading:"Your agent, ready in 5 minutes",steps:[{title:"Create your free account",body:"Sign up in under a minute and get your agent's phone number right away. No credit card, no contract, and 10 free minutes to start."},{title:"Personalize for your business",body:"Your agent is auto-built from your Google profile or website. Pick a brand voice and set up lead intake and customer service."},{title:"Activate your voice agent",body:"Make a test call to hear your agent in action, then forward your calls. Set your preferred hours, from after-hours coverage to around the clock."}]}},cta:{ctaMainButton:{partial:{text:"Book a demo",href:"/book-a-demo"},off:{text:"Start free trial",href:`${a.default.appBaseUrl}/start/`}}},contact:{hero:{heading:"Get in Touch",description:"Have a question or want to learn more? We'd love to hear from you."}},notFound:{heading:"Page not found",description:"The page you're looking for doesn't exist or has moved.",homeLink:"Go to homepage"},errorPage:{heading:"Something went wrong",description:"We've been notified and are working to fix the issue.",retryButton:"Try again",homeLink:"Go home",devDetailsLabel:"Error details (dev only)"},bookADemo:{hero:{eyebrow:"Book a demo",heading:"Get to know CoreReach",description:"We'd love to hear how your team handles calls today. Get a personal tour of the platform, hear your own agent live, and bring any questions you have."},calendarLoadFailed:"The calendar could not load. Refresh the page, or email us at [email protected] and we will be glad to connect with you."},blog:{heading:"CoreReach Blog",description:"Practical advice on how to use voice AI to improve customer service and scale growth for property management companies.",categories:["Product Updates","Tips & Guides","Company News"],backToBlog:"Back to Blog",onThisPage:"On this page",minReadSuffix:"min read",breadcrumbHome:"Home",breadcrumbBlog:"Blog",authorAltFallback:"Author",emptyState:"No posts yet. Check back soon."},mdx:{opensInNewTab:"(opens in a new tab)"},faq:{hero:{heading:"Frequently Asked Questions",description:"Straight answers for property management firms on emergencies, residents, setup and pricing."},featuredHeading:"Frequently Asked Questions",moreFaqText:"View all frequently asked questions",onThisPage:"On this page",topicsLabel:"FAQ topics",sections:[{heading:"The Basics",items:[{id:"pm-what-is-answering-service",question:"What is a property management answering service?",answer:"A property management answering service answers the calls your office can't take and tells you what happened. It picks up when you're closed or already on the line, finds out who is calling and what they need, escalates real emergencies to your on-call staff, and leaves you a written record of everything else.\n\nCoreReach does this with an AI voice agent, and it does more than take messages. Your agent answers residents' questions about their building, books tours for prospects and texts them your application link, and turns owners looking for a new manager into booked discovery calls. Maintenance requests land in your Inbox with the resident, unit and urgency already filled in, and every call comes with a written summary, the recording and the transcript."},{id:"business-types",question:"Who is CoreReach for?",answer:"CoreReach is for property management firms that manage homes and apartments on behalf of owners. Your agent answers residents, prospects, owners and vendors, whether you forward calls after hours, when your office is busy, or around the clock. CoreReach works alongside your office staff, picking up the calls they can't get to so they can focus on the work that needs them."},{id:"vs-traditional-answering-service",question:"How is CoreReach different from a traditional answering service?",answer:"A traditional answering service puts an operator on your line with a script, and most calls end as a message. Your agent knows your properties and recognizes your residents by phone number, so it already knows who is calling and where they live. It answers their questions from your own details, and sorts emergencie
2s from routine calls by the rules you set, the same way on every call, then works down your on-call list until someone picks up.\n\nEvery call is answered right away, with no hold queue. Instead of a message slip, every call that needs follow-up becomes a structured request in your Inbox, covering who called, which property and unit, what they need and how urgent it is, with the recording and transcript attached. Your team can filter by property and mark each request handled, so it's always clear what's still open."},{id:"pm-replace-team",question:"Does CoreReach replace my answering service or my team?",answer:"CoreReach replaces your answering service, the voicemail box and someone's personal cell. It doesn't replace your team. Your agent answers the calls your office can't take, handles the routine questions itself, and passes anything that needs judgment to the right person with the details already written down. Your team still makes the decisions, with fewer interruptions."},{id:"pm-ai-disclosure",question:"Will callers know they're talking to an AI?",answer:"Yes. By default, your agent greets every caller as a digital assistant on a recorded line, and says so again if a caller asks whether they're talking to a person. Your agent speaks naturally, and any caller who wants a person can still reach one."},{id:"human-involvement",question:"Can a caller reach a real person?",answer:"Yes. Callers who ask for someone by name, or about a topic you've set to go to a person, like billing, are warm-transferred right away. When a caller just asks for a person, your agent first asks what the call is about and helps if it can, and if the caller insists, puts them through without asking again. You decide who takes which calls, and a caller who asks for a person reaches your default contact even if you've turned other transfers off."},{id:"pm-multi-property",question:"Does CoreReach work across all my properties?",answer:"Yes. Add every property you manage, each with its own details like parking, office hours and pet policy, and your agent answers from the right property's details on every call. Residents on file are matched to their property and unit by phone number, and owners to the properties they own. Vendors get details only for the properties they cover, and your team can filter the Inbox by property."}]},{heading:"Emergencies & Maintenance",items:[{id:"emergency-calls",question:"What happens when a resident calls with a maintenance request?",answer:'Your agent answers right away, recognizes residents on file by their phone number, so it already knows their property and unit, and sorts the call by the urgency rules you set. If anyone could be hurt, it first tells the caller to dial 911.\n\nA true emergency, like a burst pipe, a lockout or no heat, is "Call someone now": your agent warm-transfers the caller to your emergency contacts, in order, until someone picks up, and you get the full summary by email or text. If nobody answers, it takes a callback number, and you get an email or text as soon as the call ends.\n\nSomething urgent but not dangerous, like no hot water or a door that won\'t lock, is "Tell me right away": you get an email or text as soon as the call ends and decide how to respond.\n\nEverything else is "It can wait" and goes to your Inbox without an alert, so nothing gets lost and your team can pick it up during office hours.'},{id:"pm-wrong-call",question:"What if the agent gets an emergency wrong?",answer:"Your agent is built to err on the side of caution. When a call fits more than one of your urgency levels, the most urgent one wins, so a mistake is more likely to be an extra phone call than a flood nobody heard about. Some situations always count as an emergency, however your rules are set up, and can't be turned off: a gas leak, fire or smoke, flooding the resident can't stop, a sewage backup, no heat in freezing weather, a break-in, or an injury or medical emergency.\n\nIf your agent sorts a call differently from how your team would, adjust your rules, and it follows them from then on."},{id:"pm-on-call-no-answer",question:"What if my on-call person doesn't pick up?",answer:"Your agent calls your emergency contacts one at a time, in the order you set, until someone picks up. If nobody answers, it takes a message with the resident, unit and problem, confirms a callback number, and you get the full summary by email or text as soon as the call ends. The emergency is waiting for you, not lost in a voicemail box."},{id:"maintenance-requests",question:"What does the agent ask about a repair?",answer:"The questions you choose. Every account starts with a short set, like which room has the problem, when someone can let maintenance in, and whether there are pets to know about. You can edit them, add your own, and skip questions depending on the answer. Everything the resident says is written into the request, so your team can schedule the visit without calling them back."},{id:"simultaneous-calls",question:"What happens when lots of people call at once, like during a storm?",answer:"Every caller gets answered right away. There's no busy signal and n
2o hold queue, however many calls come in at once, so the tenth caller gets the same attention as the first. Your agent sorts each call by urgency as it comes in, so real emergencies still go to your on-call team, and everything else is written up for your team with the resident, unit and problem."},{id:"after-hours-routine-calls",question:"What happens to non-urgent calls after hours?",answer:'Your agent writes each one up with the resident, unit and problem, and files it as a request in your Inbox, with the recording and transcript attached. Requests that can wait arrive without an alert, so nobody is woken up. Anything you\'ve set to "Tell me right away" sends an email or text as soon as the call ends. Your team picks up the rest when you reopen.'},{id:"calls-911",question:"Does CoreReach call 911 for the caller?",answer:"No. When anyone could be hurt, your agent tells the caller to dial 911 first, before connecting anyone on your on-call list. Every call is saved with a written summary, the recording and the transcript, so your team knows exactly what happened."},{id:"crisis-calls",question:"How does the agent handle a caller in crisis?",answer:"With care, and in confidence. When a caller raises domestic violence, a welfare concern, a threat or acute distress, your agent takes a confidential message, offers the 988 and domestic violence hotlines, and never says where a resident lives or confirms whether someone lives there. If anyone is in immediate danger, your agent tells the caller to dial 911 first."}]},{heading:"Residents, Prospects & Owners",items:[{id:"pm-tenant-list",question:"How does the agent recognize my residents?",answer:"Your agent matches each caller's phone number against your resident list, which you add, upload or sync from your property management software. When a resident on file calls, your agent already knows their name, property and unit, so their request is filed against the right unit. If someone calls from a number that isn't on file, like a new phone or a roommate's, your agent asks which unit they're in and takes the request just the same."},{id:"pm-property-questions",question:"Can the agent answer residents' questions about their building?",answer:"Yes. Your agent answers from the details you give it: property facts like parking and trash day, a saved set of FAQs, and a knowledge base built from your policy documents and web pages. When a question isn't covered, your agent says so and takes a message for your team instead of guessing."},{id:"pm-leasing-calls",question:"How does the agent handle leasing calls?",answer:"Your agent answers every prospect with the units and rents you list, asks your leasing questions, and books tours straight onto your Google Calendar, checking real availability first so nothing gets double-booked. Before the caller hangs up, your agent can text them your application link, so a prospect who calls in the evening can apply that same night. Every prospect's details land in your Inbox for your leasing team, and because leasing and maintenance calls share one line, your agent tells them apart on its own."},{id:"pm-fair-housing",question:"How does the agent handle fair-housing questions?",answer:"Your agent answers every caller the same way, with the same detail and the same next step. Your agent never comments on neighborhood safety, crime or school quality, never describes who lives at your properties, and never treats a housing voucher or source of income as a reason to answer differently. Assistance animals are never confused with pets, screening criteria are never made up, and anything it isn't sure about becomes a message for your team instead of a guess.\n\nThese rules are always on and can't be edited or removed, and you can add your own. This isn't a legal guarantee or a compliance audit, so your firm's own fair-housing policies still apply."},{id:"pm-owner-calls",question:"What happens when an owner calls?",answer:"Your agent recognizes the owners you already work with by phone number, along with the properties they own, and passes their requests to whoever you've set to handle owner calls. When someone calls looking for a new property manager, your agent asks your owner intake questions, like the property, how it's rented and how many units, and books them into a discovery call, so new management business stops landing in a voicemail box."},{id:"lead-questions",question:"Can I choose what the agent asks prospects and owners?",answer:"Yes. You set the questions your agent asks on leasing calls and owner calls, so prospects and new owners are qualified the way your team would do it. For a new owner, that might be the property, how it's rented and how many units. Everything they s
2ay lands in your Inbox with the recording and transcript, ready for the tour or the discovery call."},{id:"pm-vendor-calls",question:"What happens when a vendor calls?",answer:"Your agent recognizes vendors on your list by phone number and shares only what you've turned on, like a unit's address, the resident's contact details or a property's access instructions, and only for the properties that vendor covers. A plumber at one building can't get the gate code for another, and access codes are sent by text, never spoken aloud. Until you turn sharing on, your agent takes a message for your team instead."},{id:"language-support",question:"Does the agent speak Spanish and other languages?",answer:"Yes. English and Spanish are included, and you turn on Spanish with one checkbox in your agent settings, with no per-language fee. Your agent detects which language the caller is speaking and answers in it. Each agent works in up to two languages, because that keeps it accurate for every caller. If you need a language other than Spanish, contact support and we'll set it up."},{id:"language-switching",question:"Can a caller switch languages partway through a call?",answer:"Yes. A caller can start in English and switch to Spanish, or to the second language you've chosen, and your agent switches with them. Your rules apply the same way in either language, so the call ends with the same next step."}]},{heading:"Setup & Your Phone Line",items:[{id:"setup-time",question:"How long does it take to set up CoreReach?",answer:"Most firms are live the same afternoon. Signing up takes under five minutes. Then add, upload or sync your properties, units and residents, set your rules for how calls are handled, and call your agent yourself to test it. When you're happy, set your agent's answering hours and forward your line."},{id:"keep-phone-number",question:"Do I have to change my phone number or move my main line?",answer:"No. You keep your number and your phone system, with no new hardware. CoreReach gives you a number to forward calls to, and you choose which ones: only after-hours calls, or also the calls your team doesn't pick up, so your team still answers first during the day. You can turn forwarding off any time."},{id:"hours-coverage",question:"Is CoreReach a 24/7 answering service?",answer:"Yes, if you want it to be. Your agent can answer around the clock, or only when you need it: after hours, on weekends and holidays, or for the calls your team doesn't pick up during the day. You set your answering hours in CoreReach, decide which calls your phone system forwards, and can change either any time."},{id:"pm-pms-integration",question:"Does CoreReach connect to my property management software?",answer:"Yes. CoreReach connects to leading property management software, like Buildium, DoorLoop and others. Your properties, units and residents sync automatically, so your agent recognizes the resident who moved in last week, and nobody has to retype a thing. Not ready to connect? Upload a CSV of your property, unit and resident details, or add them individually in the platform."},{id:"customize-greeting",question:"How much control do I have over how the agent handles calls?",answer:"You decide both how your agent sounds and how it handles calls. Choose its name, voice, personality and greeting. Then set the questions it asks on repair, leasing and owner calls, what counts as an emergency and who gets called, which topics go straight to a person, and topics it should never discuss, like balances or late fees. Every greeting includes a short notice that the call is recorded, and the fair-housing rules stay on whatever you change."},{id:"call-data-captured",question:"What does my team receive after a call?",answer:"Every call is saved in CoreReach with a written summary, the recording and the transcript, and anything that needs follow-up becomes a request in your Inbox. You choose which calls also send an alert, by email, text or both, and who gets each one: emergencies, urgent requests, owner calls, new prospects, messages and transfers. If a handoff ever fails, you're alerted to that too, and everyone you add to the account works from the same call history."},{id:"pm-team-access",question:"Can my whole team use CoreReach?",answer:"Yes. Up to four people can sign in, each with their own login: an administrator who manages the account and up to three others. Anyone your agent should reach, like on-call staff, your leasing agent or a regi
2onal manager, goes in your team directory without needing a login, so emergencies, leasing and owner calls each reach the right person."}]},{heading:"Pricing & Billing",items:[{id:"pm-per-unit-pricing",question:"Is CoreReach priced per unit?",answer:"Yes, above a flat starting price. Your first 25 units are one flat monthly fee, and above that your price follows your exact unit count, so 52 units is priced at 52, not rounded up to the next bracket. Each plan's included minutes grow with your unit count, so you never have to estimate call volume."},{id:"free-trial",question:"How does the free trial work?",answer:"Try CoreReach free for 14 days, no credit card required. Sign up in under five minutes, add, upload or sync your properties, units and residents, and set your rules for how calls are handled. Then call your agent yourself with the calls your team gets every week. When you're happy with it, forward your main office or after-hours line. Most firms are live the same afternoon. No contract, and you can cancel any time."},{id:"out-of-minutes",question:"What happens if I use more minutes than my plan includes?",answer:"Once your included minutes are used, calls draw from your credit minutes, which never expire. Turn on auto-reload and your credit tops up automatically, so calls keep getting answered. Minutes only count while your agent is on a call, not while the phone rings or a caller is on hold, and you can track your usage any time in your dashboard."},{id:"cancel-plan",question:"Can I change or cancel my plan?",answer:t?"Yes, any time from your dashboard, with no long-term contract. Monthly plans change right away and are prorated, so you only pay for what you use. Annual plans end at the close of your paid term.":"Yes, any time from your dashboard. Plans are month to month with no long-term contract, and upgrades and downgrades take effect right away and are prorated, so you only pay for what you use."},...t?[{id:"annual-billing",question:"Do you offer annual billing for plans?",answer:n?"Yes. Every paid plan can be billed annually and save ~20% versus monthly. Pick Monthly or Annual on the pricing page, and you can switch anytime from your account.":"Yes. You can switch any plan to annual billing for ~20% off from your account after signing up."}]:[]]},{heading:"Security & Privacy",items:[{id:"data-security",question:"Is my data secure with CoreReach?",answer:"CoreReach runs on established cloud platforms for phone calls, the voice agent and your account data, with your data encrypted in transit and at rest. Sensitive details are masked in our system logs, only the people you add can sign in to your account, and gate and lockbox codes are only ever texted to vendors you've approved, never spoken aloud. We never sell your data or your residents' data."},{id:"call-recording-storage",question:"Are calls recorded?",answer:"Yes. Every greeting tells callers they're on a recorded line, and that notice can't be removed. Recordings, transcripts and summaries are kept in your account, where your team can review them."}]}]},affiliate:{metadata:{title:"Affiliate Program | CoreReach",description:"Earn 20% of every subscription you refer to CoreReach, the AI answering service for property management, for 12 months. Paid monthly by ACH or PayPal."},applyMetadata:{title:"Affiliate Application | CoreReach",description:"Apply to the CoreReach affiliate program and earn 20% of every subscription you refer for 12 months."},termsMetadata:{title:"Affiliate Program Terms | CoreReach",description:"The terms of the CoreReach affiliate program: who qualifies, how referral credit is decided, commission, payment, and promotion rules."},termsHeading:"Affiliate Program Terms",hero:{eyebrow:"Affiliate program",heading:"Earn 20% on every property manager you refer",description:"Introduce property management firms to CoreReach, the AI answering service for their resident and owner calls. You earn 20% of their first 12 months of payments.",ctaText:"Apply to join",terms:["20% commission","12 months per customer","90-day referral window","Paid monthly"]},earnings:{heading:"What you earn",subhead:"Clear terms, paid on what customers actually pay.",items:[{icon:"Percent",title:"20% of every payment",description:"You earn 20% of each subscription payment a referred customer makes, on any plan, for any number of units, from their first invoice."},{icon:"CalendarRange",title:"For 12 months",description:"Commission runs for the customer's first 12 months of payments. A firm paying $2,000 a month earns you $400 a month, $4,800 over the year."},{icon:"Banknote",title:"Paid by ACH or PayPal",description:"Paid each month once your balance reaches $50, with a statement showing each customer and amount. Other methods by agreement."}]}
2,steps:{heading:"How it works",items:[{title:"Apply",description:"Tell us who you work with. We review every application and reply within a few business days."},{title:"Refer",description:"Share your personal link, or introduce a firm to us by email. We run the demo and credit the referral to you."},{title:"Get paid",description:"Once the customer pays, your commission is added to that month's statement and normally paid out the following month."}]},audience:{heading:"Built for people property managers already trust",items:["Property management consultants and coaches","Software and service vendors that sell to property managers","Bookkeepers and virtual assistants for property managers","Newsletters, podcasts and communities for property managers","And anyone else property managers turn to for advice"]},faq:{items:[{question:"How much does the affiliate program pay?",answer:"CoreReach pays 20% of every subscription payment a referred customer makes in their first 12 months of payments. There is no limit on how many customers you can refer."},{question:"What counts as a referral?",answer:"A business that signs up within 90 days of clicking your link or being introduced by you, and starts a paid subscription within 12 months of signing up. The firm must be new to CoreReach, and referring your own company does not count. If the firm also reached us through our own ads, marketing emails or social posts in the 90 days before signing up, the referral goes to that channel instead. If a firm you sent signs up on a later visit without using your link, let your affiliate contact know within 60 days and we'll review it."},{question:"Can I introduce a firm instead of sharing a link?",answer:"Yes. Email your affiliate contact with an introduction and we take it from there, including the demo. Introductions carry the same 90-day window and the same commission as link referrals."},{question:"When and how do I get paid?",answer:"Commission is normally paid monthly for the previous month's paid invoices, once your balance reaches $50. Payments go out by ACH, PayPal or another method we agree on, with a statement showing each customer and amount."},{question:"Do I need to be a CoreReach customer?",answer:"No. Many affiliates work with property managers without running a firm themselves. If you do use CoreReach, you can speak to the results firsthand."},{question:"Are there rules for promoting CoreReach?",answer:'Yes. Affiliates may not bid on "CoreReach" or its misspellings in paid search, run other paid ads without our approval, present themselves as CoreReach, or make product claims beyond what our website states. The full rules are in our affiliate program terms.'}],linkText:"Read the affiliate program terms"},ctaAlternative:{heading:"Ready to earn with CoreReach?",buttonText:"Apply to join"}},careers:{hero:{badge:"Careers · We're hiring",heading:"Build the future of voice AI",description:"Businesses still run on phone calls, and most of those calls are handled the way they were decades ago. We're changing that with AI voice agents. Join us in Seattle or remotely."},openPositions:{viewRole:"View role",noPositions:"No open roles right now. Send us a note and tell us what you'd like to work on."},values:{heading:"Why CoreReach",description:"A clear focus, real ownership and work people rely on.",items:[{icon:"Building2",title:"Built for property managers",description:"We build for property managers and the calls they can't take. You'll hear directly from the people who rely on your work."},{icon:"MapPin",title:"Remote or Seattle",description:"Work remotely or with the team in our Seattle office. Each role says where it's based."},{icon:"Compass",title:"Own your work",description:"You'll have real ownership of your work from your first week, and the support to do it well."}]},ctaAlternative:{heading:"Don't see the right role?",buttonText:"Get in touch"},detail:{backLink:"All roles",applyNow:"Apply now",department:"Department",location:"Location",jobType:"Type",breadcrumbHome:"Home",breadcrumbCareers:"Careers",closingHeading:"Interested in this role?",equalOpportunity:"CoreReach is an equal opportunity employer. We welcome applicants of every background and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status."}},forms:{recaptcha:{attribution:"This site is protected by reCAPTCHA and the Google {privacyPolicy} and {termsOfService} apply.",privacyPolicyUrl:"https://policies.google.com/privacy",termsOfServiceUrl:"https://policies.google.com/terms"}
2,contact:{formType:"contact",recaptchaAction:"contact_form",fields:[{name:"name",type:"text",label:"Name",placeholder:"Your name",minLength:2},{name:"email",type:"email",label:"Email",placeholder:"[email protected]"},{name:"message",type:"textarea",label:"Message",placeholder:"How can we help you?",minLength:10,rows:5}],buttons:{submit:"Send Message",submitting:"Sending..."},success:"Thanks for reaching out! We'll get back to you soon.",errors:{defaultError:"Failed to send message",genericError:"Something went wrong",recaptchaUnavailable:"Spam protection could not load. Please try again or contact us at [email protected]."}},affiliate:{hero:{heading:"Apply to join the affiliate program",description:"Tell us a little about you and who you work with. 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We'll review your application and reply within a few business days.",errors:{defaultError:"Failed to submit application",genericError:"Something went wrong",recaptchaUnavailable:"Spam protection could not load. Please try again or contact us at [email protected]."}},jobApplication:{hero:{heading:"Apply now",roleHeading:"Apply for {role}",description:"Tell us about yourself and why you're interested in joining CoreReach."},formType:"job_application",recaptchaAction:"job_application",fields:[{name:"name",type:"text",label:"Name",placeholder:"Your name",minLength:2},{name:"email",type:"email",label:"Email",placeholder:"[email protected]"},{name:"linkedin",type:"url",label:"LinkedIn profile",placeholder:"https://linkedin.com/in/yourprofile"},{name:"message",type:"textarea",label:"Tell us about yourself",placeholder:"Why are you interested in this role?",minLength:10,rows:5}],buttons:{submit:"Submit application",submitting:"Submitting..."},success:"Thanks for your interest! We'll review your application and be in touch.",errors:{defaultError:"Failed to submit application",genericError:"Something went wrong",recaptchaUnavailable:"Spam protection could not load. Please try again or contact us at [email protected]."}}},maintenance:{heading:"We'll Be Right Back",description:"CoreReach is currently undergoing scheduled maintenance to improve your experience. We apologize for any inconvenience and appreciate your patience.",statusMessage:"Our team is working hard to get everything back up and running. Please check back soon.",footerNote:"Maintenance updates are posted in real-time. Thank you for your understanding."},footer:{description:"Property management answering made easy, with your own voice AI agent.",sections:{solutions:{heading:"Solutions"},product:{heading:"Product",links:[{text:"Caller Intelligence",href:"/#caller-intelligence"},{text:"Priority Escalation",href:"/#priority-escalation"},{text:"Platform",href:"/#platform"},{text:"How it works",href:"/#how-it-works"}]},resources:{heading:"Resources",links:[{text:"Blog",href:"/blog"},{text:"FAQ",href:"/faq"},{text:"Contact",href:"/contact"},{text:"Pricing",href:"/pricing"}]},company:{heading:"Company",links:[{text:"Careers",href:"/careers"},{text:"Affiliate",href:"/affiliate"},{text:"Log in",href:"https://app.corereach.ai/"},{text:"Book a demo",href:"/book-a-demo"}]}},legal:[{text:"Privacy Policy",href:"/privacy"},{text:"Terms of Service",href:"/terms"}],tagline:{lead:"Built with",heartLabel:"love",tail:"in Seattle, WA"},copyright:"© {year} CoreReach. All rights reserved."},problemDiscovery:{heading:"Are missed calls costing you customers?",subtitle:"(Check all that apply)",checkboxes:["Customers sometimes get sent to voicemail during business hours","You've lost leads because no one picked up the phone in time","After-hours calls go completely unanswered","Your team spends more time on the phone than on actual work","Callers hang up before leaving a voicemail"],states:[{emoji:"ð",pill:"Hmm... maybe"},{emoji:"ð",pill:"Getting suspicious"},{emoji:"ð",pill:"Looking pretty likely"},{emoji:"ð¢",pill:"Yeah, that's a problem"},{emoji:"ð",pill:"You definitely need help"}]},keyBenefits:{items:[{title:"24/7 Availability",description:"Never miss a call again with our AI answering service that works around the clock to keep your business running."}
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