https://zensim.com.au/component---src-templates-help-tsx-content-f…twork-on-iphone-mdx-6776956f55ced6dc418b.js

1!function(){try{var e="undefined"!=typeof window?window:"undefined"!=typeof global?global:"undefined"!=typeof self?self:{},t=(new e.Error).stack;t&&(e._sentryDebugIds=e._sentryDebugIds||{},e._sentryDebugIds[t]="6d513a2d-1c05-4521-a67e-2ba7b081f700",e._sentryDebugIdIdentifier="sentry-dbid-6d513a2d-1c05-4521-a67e-2ba7b081f700")}catch(e){}}();var _global="undefined"!=typeof window?window:"undefined"!=typeof global?global:"undefined"!=typeof self?self:{};_global.SENTRY_RELEASE={id:"c1217493caef05adaba23c4c6d0bab68fab11bd7"},(self.webpackChunkzensim_com_au=self.webpackChunkzensim_com_au||[]).push([[3943],{70368:function(e,t,l){l.r(t),l.d(t,{Head:function(){return _},default:function(){return S}});var n=l(28453),a=l(96540);function r(e){const t=Object.assign({p:"p",ul:"ul",li:"li",a:"a",h2:"h2",img:"img",ol:"ol",strong:"strong"},(0,n.RP)(),e.components);return a.createElement(a.Fragment,null,a.createElement(t.p,null,"You might encounter the following problems when your eSIM needs to be changed to a different network:"),"\n",a.createElement(t.ul,null,"\n",a.createElement(t.li,null,"Extremely slow download/upload speeds"),"\n",a.createElement(t.li,null,"No Internet connection, even though the eSIM shows it’s connected"),"\n"),"\n",a.createElement(t.p,null,"DO NOT DELETE THE ESIM FROM YOUR PHONE!\nIf it isn’t working, don’t worry-follow the steps below or ",a.createElement(t.a,{href:"/help/"},"Contact Us")," if you need further help."),"\n",a.createElement(t.h2,null,"Manually select a network"),"\n",a.createElement(t.h2,null,a.createElement(t.img,{src:"/media/ios-network-select.jpg",alt:""})),"\n",a.createElement(t.ol,null,"\n",a.createElement(t.li,null,"Go to ",a.createElement(t.strong,null,"Settings > Mobile")," (or Cellular) > select your eSIM"),"\n",a.createElement(t.li,null,"Tap ",a.createElement(t.strong,null,"Network Selection")," and turn off ",a.createElement(t.strong,null,"Automatic")),"\n",a.createElement(t.li,null,"Wait for the network list to load, then select a network. 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