1import{j as e}from"./react-vendor-Cj4cBEvf.js";import{u as s,L as a}from"./router-BMgApeuJ.js";import{u as n}from"./use-seo-DQxU_M65.js";import{B as r}from"./index-BqvpdcJu.js";import{O as i}from"./oria-logo-BbWMmXwG.js";import{h as o}from"./icons-BolBVcAj.js";import"./fullcalendar-DxFl_for.js";import"./query-DuA8FwnC.js";import"./radix-Cu77hBNh.js";import"./charts-C3VUr0cJ.js";function y(){const[,t]=s();return n("Privacy Policy | Oria Marketing","Oria Marketing privacy policy. Learn how we collect, use, and protect your personal information on our SaaS marketing platform.",{canonicalPath:"/privacy-policy"}),e.jsxs("div",{className:"min-h-screen bg-background",children:[e.jsx("header",{className:"sticky top-0 z-50 w-full border-b border-border/40 bg-background/95 backdrop-blur",children:e.jsxs("div",{className:"container flex h-20 items-center justify-between px-4 md:px-8",children:[e.jsx(a,{href:"/",className:"flex items-center gap-3",children:e.jsx(i,{size:"sm",theme:"dark"})}),e.jsxs(r,{variant:"outline",onClick:()=>t("/"),children:[e.jsx(o,{className:"mr-2 h-4 w-4"}),"Back to Home"]})]})}),e.jsxs("main",{className:"container px-4 md:px-8 py-12 max-w-4xl mx-auto",children:[e.jsx("h1",{className:"font-display text-4xl font-bold mb-8","data-testid":"text-page-title",children:"Privacy Policy"}),e.jsx("p",{className:"text-muted-foreground mb-8",children:"Last Updated: March 2026"}),e.jsxs("div",{className:"prose prose-lg max-w-none space-y-8",children:[e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"1. Introduction"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:'Oria Marketing ("Company," "we," "us," or "our") operates a software-as-a-service (SaaS) marketing platform at oriamarketing.com. We respect your privacy and are committed to protecting the personal information of our platform users (tenant administrators and their team members) and the end users who interact with tenant websites powered by our platform.'}),e.jsx("p",{className:"text-muted-foreground leading-relaxed mt-4",children:"This Privacy Policy explains how we collect, use, disclose, and safeguard information across our platform. It applies to all visitors, registered users, and individuals whose data is processed through the Oria Marketing platform. This policy is designed to comply with the California Consumer Privacy Act (CCPA) and other applicable privacy laws."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"2. Information We Collect from Platform Users (Tenant Admins)"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"When you register for and use the Oria Marketing platform, we may collect:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Account Information:"})," Name, email address, phone number, company name, business address, and contractor license number"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Billing Information:"})," Payment method details are collected and processed securely by our payment processor, Stripe. We store your subscription status, plan tier, and billing history but do not store full credit card numbers on our servers."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Usage Data:"})," Information about how you interact with the platform, including features used, pages visited, campaigns created, and administrative actions taken"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"API Keys and Credentials:"})," Third-party API keys you provide for integrations (e.g., Google, Twilio, Meta). These are stored securely and used only to connect services on your behalf."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Business Content:"})," Service descriptions, project photos, blog posts, and other content you upload to your tenant website"]})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"3. Information We Collect from Tenant Customers (End Users)"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"When end users interact with a tenant's website powered by the Oria Mar
1keting platform, we may collect on the tenant's behalf:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Lead Form Submissions:"})," Name, email address, phone number, property address, project details, and any other information submitted through contact or quote request forms"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Chatbot Conversations:"})," Messages and responses exchanged through the AI-powered chatbot widget on tenant websites"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"SMS Consent and Communications:"})," Phone numbers and consent status for text message communications, along with message history"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Technical Information:"})," Browser type, device information, IP address, pages visited, referral source, and interaction data collected automatically"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Cookie and Tracking Data:"})," Information collected through cookies, pixels, and similar tracking technologies (see Section 9)"]})]}),e.jsx("p",{className:"text-muted-foreground leading-relaxed mt-4",children:"In these cases, the tenant (business using our platform) is the data controller, and Oria Marketing acts as a data processor on their behalf."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"4. How We Use Your Information"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"We use the information we collect to:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsx("li",{children:"Provide, maintain, and improve the Oria Marketing platform and its features"}),e.jsx("li",{children:"Process account registrations, subscriptions, and billing"}),e.jsx("li",{children:"Deliver lead management, CRM, and marketing automation services to tenants"}),e.jsx("li",{children:"Facilitate communications between tenants and their customers (SMS, email, chatbot)"}),e.jsx("li",{children:"Power AI-driven features including content generation, lead scoring, and campaign optimization"}),e.jsx("li",{children:"Generate analytics, reports, and business performance insights for tenants"}),e.jsx("li",{children:"Provide customer support and respond to inquiries"}),e.jsx("li",{children:"Send platform-related communications (service updates, billing notices, feature announcements)"}),e.jsx("li",{children:"Detect, prevent, and address technical issues, fraud, and security incidents"}),e.jsx("li",{children:"Comply with legal obligations"})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"5. Multi-Tenant Data Isolation"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"Oria Marketing is a multi-tenant platform. Each tenant's data is logically separated within our infrastructure. This means:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsx("li",{children:"Each tenant can only access their own leads, customers, campaigns, and analytics"}),e.jsx("li",{children:"Tenant data is isolated at the application level; no tenant can view or access another tenant's data"}),e.jsx("li",{children:"Platform administrators have limited access to tenant data solely for the purpose of providing support and maintaining the platform"}),e.jsx("li",{children:"Data generated by end users on a tenant's website is associated only with that tenant's account"})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"6. Third-Party Integrations and Data Sharing"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"We do not sell your personal information. We may share data with the following categories of third-party services to operate the platform:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Stripe:"})," Payment processing for subscription billing. Stripe receives billing and payment information directly and is subject to their own privacy policy."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Twilio:"})," SMS and voice communications. Phone numbers and message content are transmitted to Twilio to deliver text messages and voice calls on behalf of tenants."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"OpenAI:"})," AI-powered features including chatbot responses, content generation, lead scoring, and campaign suggestions. Text prompts and contextual data may be sent to OpenAI's API for processing."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Google Services:"})," Google Calendar for booking integrations, Google Search Console for SEO analytics, and Google Ads for advertising campaign management."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Lob:"})," Direct mail and postcard fulfillment. Recipient addresses and postcard content are shared with Lob to print and mail physical materials."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Meta (Facebook/Instagram):"})," Advertising pixel integration and ad campaign management for tenants who connect their Meta accounts."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Email Services:"})," Transactional and campaign emails are sent through email delivery providers."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Legal Requirements:"})," We may disclose information when required by law, subpoena, or to protect our rights, safety, or property."]})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"6a. Google API Services
1User Data Policy"}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed",children:["Oria Marketing's use and transfer to any other app of information received from Google APIs will adhere to the"," ",e.jsx("a",{href:"https://developers.google.com/terms/api-services-user-data-policy",target:"_blank",rel:"noopener noreferrer",className:"underline hover:text-primary",children:"Google API Services User Data Policy"}),", including the Limited Use requirements."]}),e.jsx("p",{className:"text-muted-foreground leading-relaxed mt-4",children:"The use of raw or derived user data received from Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements."}),e.jsx("p",{className:"text-muted-foreground leading-relaxed mt-4",children:"Specifically: we do not transfer this data to third parties except as necessary to provide or improve user-facing features that are prominent in the requesting application's user interface, we do not use it for advertising, and we do not use it to train generalized AI/ML models."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"7. Data Sub-Processing"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"Tenants may connect their own API keys and third-party service accounts to the Oria Marketing platform. When a tenant configures such integrations, Oria Marketing passes data to those services on the tenant's behalf. In these cases:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsx("li",{children:"The tenant is responsible for ensuring they have proper agreements with those third-party services"}),e.jsx("li",{children:"Oria Marketing acts as a sub-processor, transmitting data according to the tenant's configuration"}),e.jsx("li",{children:"We do not independently control how those third-party services use the data once transmitted"}),e.jsx("li",{children:"Tenants should review the privacy policies of any third-party services they integrate"})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"8. AI-Powered Features and Data Processing"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"The Platform uses artificial intelligence to power features including ad copy generation, blog content creation, chatbot responses, campaign recommendations, lead scoring, keyword analysis, and business insights. When AI features are used:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Data Sent to AI Providers:"})," Text prompts containing business context (company name, services, location, campaign data) and, in some cases, anonymized customer data (project types, lead sources) are sent to OpenAI and/or Anthropic for processing. We do not send personally identifiable customer information (names, emails, phone numbers, addresses) to AI providers unless necessary for a specific feature you initiate (e.g., AI chatbot responding to a customer)."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"AI Provider Data Policies:"})," OpenAI and Anthropic process data according to their respective privacy policies and data processing agreements. As of this update, both providers do not use API data to train their models."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Generated Content Storage:"})," AI-generated content (ad copy, blog posts, recommendations) is stored within your tenant's data and is subject to the same data isolation and retention policies as all other tenant data."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"No Automated Decision-Making:"})," While AI provides recommendations and suggestions, all significant actions (publishing ads, sending communications, modifying budgets) require human approval unless you explicitly enable automated features."]})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"9. Data Processing Agreement"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"For tenants who collect personal data from their customers through the Platform (lead forms, chatbot, SMS, booking), the following data processing terms apply:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Roles:"}
1)," You (the tenant) are the Data Controller. Oria Marketing is the Data Processor, processing personal data only on your behalf and according to your instructions."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Purpose Limitation:"})," We process your customers' personal data solely to provide the Platform services you have subscribed to. We do not use this data for our own marketing, analytics, or any purpose unrelated to your service."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Security Measures:"})," We implement appropriate technical and organizational measures including: encrypted data transmission (TLS), tenant-level data isolation, session-based authentication, role-based access controls, and regular security reviews."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Sub-Processors:"})," We use the following sub-processors to deliver the Platform: Supabase (PostgreSQL database hosting), Railway (application hosting), Vercel (frontend hosting), Stripe (payments), Twilio (SMS/voice), Resend (email delivery), OpenAI (AI features), Anthropic (AI features), Lob (direct mail). We will notify tenants of material changes to our sub-processor list."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Data Breach Notification:"})," In the event of a personal data breach affecting your data, we will notify you without undue delay and no later than 72 hours after becoming aware of the breach, providing details of the nature and scope of the breach."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Data Export and Deletion:"})," You may request export of your tenant data at any time. Upon termination of your subscription, we will delete your tenant data (including all customer/lead records) within 90 days, unless retention is required by applicable law."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Audit Rights:"})," Upon reasonable request and subject to confidentiality obligations, we will provide information necessary to demonstrate compliance with our data processing obligations."]})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"10. Advertising Data and Cross-Platform Tracking"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"When you connect advertising accounts (Google Ads, Meta Ads, Taboola) to the Platform, we access and process the following data:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsx("li",{children:"Campaign names, structures, statuses, and budgets"}),e.jsx("li",{children:"Performance metrics: impressions, clicks, conversions, spend, cost-per-click, cost-per-lead"}),e.jsx("li",{children:"Audience and targeting information"}),e.jsx("li",{children:"Ad creative content (headlines, descriptions, images)"}),e.jsx("li",{children:"Keyword data and bid information (Google Ads)"})]}),e.jsx("p",{className:"text-muted-foreground leading-relaxed mt-4",children:"This data is stored within your tenant's isolated data space and is used to power analytics dashboards, AI optimization, funnel attribution, and campaign management features. We do not share your raw advertising data, customer lists, or personally identifiable information with other tenants."}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-4",children:[e.jsx("strong",{children:"Aggregated Performance Intelligence:"})," We use anonymized and aggregated advertising performance data â such as average cost-per-lead, click-through rates, and conversion patterns grouped by industry and region â to improve our AI optimization engine for all platform users. This aggregated data cannot be traced back to any individual business, their customers, or their specific campaigns. Your raw campaign data, ad creatives, targeting audiences, and customer information remain strictly isolated within your account. You may opt out of contributing to aggregated intelligence by contacting support at [email protected]."]}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-4",children:[e.jsx("strong",{children:"UTM and Attribution Tracking:"})," The Platform uses UTM parameters to track which advertising campaigns generate leads. When a lead is created from an ad click, we store the source platform, campaign identifier, and medium to enable ad-to-lead-to-deal attribution reporting. This data is visible only to the tenant who owns the advertising account and the associated leads."]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"11. Subscription and Billing Data"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"Subscription payments are processed exclusively through Stripe. We store the following billing-related data:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsx("li",{children:"Subscription plan and tier (e.g., trial, starter, professional, enterprise)"}),e.jsx("li",{children:"Subscription status (active, canceled, past due)"}),e.jsx("li",{children:"Billing cycle dates and payment history"}),e.jsx("li",{children:"Stripe customer ID for reference"})]}),e.jsx("p",{className:"text-muted-foreground leading-relaxed mt-4",children:"We do not store complete credit card numbers, CVVs, or other sensitive payment details on our servers. All payment information is handled directly by Stripe in accordance with PCI DSS standards."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"12. Cookies and Tracking Technologies"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"The Oria Mar
1keting platform and tenant websites may use the following cookies and tracking technologies:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Essential Cookies:"})," Required for platform functionality, session management, and authentication"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Google Tag Manager (GTM):"})," Used to manage and deploy analytics and marketing tags"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Google Analytics / Google Ads:"})," Used to measure website traffic, user behavior, and advertising performance"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Meta Pixel:"})," Used by tenants who connect their Meta advertising accounts for conversion tracking and retargeting"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Taboola Pixel:"})," Used for content discovery and native advertising campaign tracking"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Visitor Tracking:"})," Our platform includes visitor tracking features that collect page views, referral sources, and UTM parameters to help tenants understand their website traffic"]})]}),e.jsx("p",{className:"text-muted-foreground leading-relaxed mt-4",children:"You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the platform or tenant websites."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"13. Text Message (SMS) Communications"}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed",children:[e.jsx("strong",{children:"Who sends messages:"}),` Text messages are sent by individual contractor businesses ("tenants") who subscribe to the Oria Marketing platform. Each message is sent by the specific contractor to their own customer. For example, "Green Design and Build" sends a message to a homeowner who booked a consultation through their website. The contractor's business name is identified in every message.`]}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-4",children:[e.jsx("strong",{children:"How end users opt in:"})," Homeowners and customers voluntarily submit their phone number through a contractor's booking form, contact form, or consultation request on the contractor's website. Every form includes an ",e.jsx("strong",{children:"optional, unchecked-by-default"}),' SMS consent checkbox with language such as: "I agree to receive appointment-related text messages from [Contractor Name]. Message & data rates may apply. Reply STOP to unsubscribe." ',e.jsx("strong",{children:"Checking this box is never required to submit the form or to use any service â agreeing to receive text messages is entirely optional and separate from the primary action."})," No text messages are sent to any individual without this explicit, affirmative opt-in consent."]}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-4",children:[e.jsx("strong",{children:"Types of messages sent:"})," All text messages sent through the Oria Marketing platform are transactional and customer-care in nature. They include:"]}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsx("li",{children:'Appointment confirmations (e.g., "Your consultation is confirmed for Thursday at 2pm")'}),e.jsx("li",{children:'Booking reminders (e.g., "Reminder: your estimate walkthrough is tomorrow at 10am")'}),e.jsx("li",{children:"Follow-up surveys after completed work"}),e.jsx("li",{children:'Missed call text-backs (e.g., "Sorry we missed your call â how can we help?")'}),e.jsx("li",{children:"Project updates and status notifications"})]}),e.jsx("p",{className:"text-muted-foreground leading-relaxed mt-4",children:"We do NOT send marketing blasts, promotional offers, cold outreach, or messages to purchased or rented contact lists. Oria Marketing is NOT a lead generation company. We are a SaaS platform that facilitates communication between contractors and their own existing customers."}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-4",children:[e.jsx("strong",{children:"No sharing of opt-in information:"})," We do NOT sell, rent, share, or disclose opt-in information, phone numbers, or any end-user personal data with any third parties or affiliates for marketing, promotional, or any other purposes. Each contractor's customer data is completely isolated
1within our multi-tenant architecture and is never accessible to other subscribers or external parties."]}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-4",children:[e.jsx("strong",{children:"Message Frequency:"})," Message frequency varies based on the contractor's communication settings. Typically 1â5 messages per month. Consent to receive text messages is not a condition of purchasing any goods or services."]}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-4",children:[e.jsx("strong",{children:"Message & Data Rates:"})," Standard message and data rates may apply depending on your mobile carrier plan."]}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-4",children:[e.jsx("strong",{children:"Opt-Out:"})," You can stop receiving text messages at any time by replying ",e.jsx("strong",{children:"STOP"})," to any message. You will receive a one-time confirmation that you have been unsubscribed. You may also contact the contractor business directly or email us at ",e.jsx("a",{href:"mailto:[email protected]",className:"text-primary hover:underline",children:"[email protected]"}),"."]}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-4",children:[e.jsx("strong",{children:"Help:"})," For help with text messaging, reply ",e.jsx("strong",{children:"HELP"})," to any message or contact us at ",e.jsx("a",{href:"mailto:[email protected]",className:"text-primary hover:underline",children:"[email protected]"}),"."]}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-4",children:[e.jsx("strong",{children:"Carriers:"})," Carriers are not liable for delayed or undelivered messages. Compatible with all major US carriers including AT&T, Verizon, T-Mobile, and Sprint."]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"14. SMS and Phone Data"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"We collect and process phone data in connection with our SMS notification services:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Phone Data Collected:"})," We collect phone numbers provided by end users when they voluntarily submit a booking form, contact form, or consultation request on a contractor's website. For platform subscribers (contractors), we collect phone numbers provided during account registration."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"How We Use Phone Data:"})," End-user phone numbers are used exclusively to deliver appointment-related communications on behalf of the contractor they engaged with. Subscriber phone numbers are used for platform notifications including lead alerts and account updates."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Opt-In Consent:"})," We record explicit opt-in consent for SMS communications along with a timestamp. Consent is collected at the point of form submission with clear disclosure. Consent status is stored securely."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"How to Opt Out:"})," End users can opt out of SMS at any time by: replying STOP to any message, contacting the contractor business directly, or emailing ",e.jsx("a",{href:"mailto:[email protected]",className:"text-primary hover:underline",children:"[email protected]"}),". Subscribers can adjust SMS preferences in their dashboard under Settings."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"No Sale or Sharing of Phone Numbers:"})," We do not sell, rent, lease, or share phone numbers or opt-in information with any third parties or affiliates for any purpose, including but not limited to marketing, advertising, or lead generation. Phone data is used solely for the purposes described in this policy."]})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"15. Your California Privacy Rights (CCPA)"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"If you are a California resident, you have the following rights under the CCPA:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Right to Know:"})," You have the right to know what personal information we have collected about you, including the categories of information, the sources from which it was collected, and the purposes for which it is used."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Right to Delete:"})," You have the right to request that we delete your personal information, subject to certain exceptions required by law."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Right to Correct:"})," You can request correction of inaccurate personal information."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Right to Opt-Out of Sale:"})," You have the right to opt out of the sale of your personal information. Oria Mar
1keting does not sell your personal information to third parties."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Right to Non-Discrimination:"})," We will not discriminate against you for exercising any of your privacy rights. You will not receive different pricing, quality of service, or access levels for exercising your CCPA rights."]})]}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-4",children:[e.jsx("strong",{children:"How to Exercise Your Rights:"})," To exercise any of the rights described above, please email us at ",e.jsx("a",{href:"mailto:[email protected]",className:"text-primary hover:underline",children:"[email protected]"})," with your request."]}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-4",children:[e.jsx("strong",{children:"Verification Process:"})," When you submit a request, we will verify your identity before processing it. We may ask you to confirm information associated with your account, such as your email address or phone number. For requests to delete personal information, we may require a two-step verification process. We will respond to verified requests within 45 days, as required by the CCPA. If we need additional time, we will notify you of the extension and the reason for it."]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"16. Do Not Sell or Share My Personal Information"}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed",children:["Oria Marketing does not sell your personal information. If you wish to opt out of any sharing of your information with third parties, please contact us at ",e.jsx("a",{href:"mailto:[email protected]",className:"text-primary hover:underline",children:"[email protected]"}),"."]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"17. Data Retention"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"We retain personal information for as long as necessary to fulfill the purposes for which it was collected:"}),e.jsxs("ul",{className:"list-disc pl-6 mt-4 space-y-2 text-muted-foreground",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Active Accounts:"})," Data is retained for the duration of your subscription and active use of the platform"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Canceled Accounts:"})," Account data is retained for 90 days after cancellation to allow for reactivation, after which it is scheduled for deletion"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Lead and Customer Data:"})," Retained in accordance with the tenant's settings and applicable legal requirements"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Billing Records:"})," Retained for up to 7 years as required by tax and financial regulations"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"General Inquiries:"})," Retained for up to 3 years after your last interaction with us"]})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"18. Data Security"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), secure server infrastructure, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"19. International Data"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"Oria Marketing is a US-based service. All data is processed and stored within the United States. By using our platform, you consent to the transfer and processing of your information in the United States. We comply with the California Consumer Privacy Act (CCPA) and other applicable US privacy regulations."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"20. Contact Us"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your data is handled, please contact us:"}),e.jsxs("div",{className:"mt-4 text-muted-foreground",children:[e.jsx("p",{children:e.jsx("strong",{children:"Oria Mar
1keting"})}),e.jsxs("p",{children:["Email: ",e.jsx("a",{href:"mailto:[email protected]",className:"text-primary hover:underline",children:"[email protected]"})]}),e.jsxs("p",{children:["Website: ",e.jsx("a",{href:"https://oriamarketing.com",className:"text-primary hover:underline",children:"oriamarketing.com"})]})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl font-semibold mb-4",children:"21. Changes to This Policy"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:'We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also provide notice through the platform dashboard or via email to registered users.'})]})]})]}),e.jsx("footer",{className:"border-t border-border py-8 mt-12",children:e.jsxs("div",{className:"container px-4 md:px-8 text-center text-sm text-muted-foreground",children:["© ",new Date().getFullYear()," Oria Marketing. All rights reserved."]})})]})}export{y as default};
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