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382Handle with care: How Harry & Kit protects its reputation in transit</h3> 383 <p class="c-article-card__text">The photo showed the parcel had been delivered to the front door. The customer just didn’t recognise the door. </p> 384 <div class="c-article-card__tags"> 385 <span class="c-article-card__tag-date">01/07/2026</span> 386 <span class="c-article-card__tag-readtime">6 min read</span> 387 </div> 388 389 <span class="c-article-card__btn"> 390 <svg class="i-chevron-right c-article-card__btn--default" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg> 391 </span> 392 </div> 393 </a> 394 </div> 395 <div class="l-column"> 396 <a href="/resources/blog/sunshine-curls-parcel-protect-case-study" class="c-article-card"> 397 <div class="c-article-card__image"> 398 <picture><source srcset="/pimg/a851ce11-4460-48e5-b31d-beef0c7c956d/d63915f9-9a4f-440c-8532-e73d2e904738/nti_2605_video_parcelprotect_sunshinecurls_thumbnail.png?rxy=0.328125%2c0.487962962962963&format=webp&width=1039&height=642&rmode=crop&d=-1056126555" type="image/webp"><img alt="" height="642" loading="lazy" src="/pimg/a851ce11-4460-48e5-b31d-beef0c7c956d/d63915f9-9a4f-440c-8532-e73d2e904738/nti_2605_video_parcelprotect_sunshinecurls_thumbnail.png?rxy=0.328125%2c0.487962962962963&format=png&width=1039&height=642&rmode=crop&d=-1056126555" width="1039"></picture> 399 <span class="c-article-card__category"> 400 <svg aria-hidden="true" focusable="false" class="i-case-studies"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-case-studies"></use></svg> 401 Case studies 402 </span> 403 </div> 404 <div class="c-article-card__content"> 405 406 <h3 class="c-article-card__title">Curl power: How Sunshine Curls untangled its delivery dilemma with Parcel Protect</h3> 407 <p class="c-article-card__text">When you build a brand with your own face – and in Yasna Mostofi's case, your own hair – the customer's relationship isn't really with a business. It's with you. </p> 408 <div class="c-article-card__tags"> 409 <span class="c-article-card__tag-date">01/07/2026</span> 410 <span class="c-article-card__tag-readtime">5 min read</span> 411 </div> 412 413 <span class="c-article-card__btn"> 414 <svg class="i-chevron-right c-article-card__btn--default" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg> 415 </span> 416 </div> 417 </a> 418 </div> 419 <div class="l-column"> 420 <a href="/resources/blog/nti-and-parcel-protect-partners-with-pga-to-support-australian-wpga-championship-at-festival-of-golf" class="c-article-card"> 421 <div class="c-article-card__image"> 422 <picture><source srcset="/pimg/167fa38d-3213-4efb-9c1c-415175070b97/d63915f9-9a4f-440c-8532-e73d2e904738/original-b248a131-83b1-4674-9164-f1a1e12186f1.jpeg?rxy=0.7017094017094017%2c0.48613138686131385&format=webp&width=1039&height=642&rmode=crop&d=-434611082" type="image/webp"><img alt="" height="642" loading="lazy" src="/pimg/167fa38d-3213-4efb-9c1c-415175070b97/d63915f9-9a4f-440c-8532-e73d2e904738/original-b248a131-83b1-4674-9164-f1a1e12186f1.jpeg?rxy=0.7017094017094017%2c0.48613138686131385&format=jpeg&width=1039&height=642&rmode=crop&d=-434611082" width="1039"></picture> 423 <span class="c-article-card__category"> 424 <svg aria-hidden="true" focusable="false" class="i-articles"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-articles"></use></svg> 425 Articles 426 </span> 427 </div> 428 <div class="c-article-card__content"> 429 430 <h3 class="c-article-card__title">NTI and Parcel Protect partners with Australian WPGA Championship at Festival of Golf</h3> 431 <p class="c-article-card__text">NTI is proud to partner with the Australian WPGA Championship, taking place from 19–22 March as part of the vibrant Festival of Golf at Sanctuary Cove, Gold Coast.</p> 432 <div class="c-article-card__tags"> 433 <span class="c-article-card__tag-date">19/03/2026</span> 434 <span class="c-article-card__tag-readtime">2 min read</span> 435 </div> 436
437 <span class="c-article-card__btn"> 438 <svg class="i-chevron-right c-article-card__btn--default" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg> 439 </span> 440 </div> 441 </a> 442 </div> 443 <div class="l-column"> 444 <a href="/resources/blog/building-community-across-the-country-one-parcel-at-a-time" class="c-article-card"> 445 <div class="c-article-card__image"> 446 <picture><source srcset="/pimg/4e5ad8ec-2e53-4f3f-8364-4de993091a50/d63915f9-9a4f-440c-8532-e73d2e904738/image20251017165444.png?rxy=0.44254937163375224%2c0.7475035663338089&format=webp&width=1039&height=642&rmode=crop&d=-926587034" type="image/webp"><img alt="Buy From The Bush Campaign" height="642" loading="lazy" src="/pimg/4e5ad8ec-2e53-4f3f-8364-4de993091a50/d63915f9-9a4f-440c-8532-e73d2e904738/image20251017165444.png?rxy=0.44254937163375224%2c0.7475035663338089&format=png&width=1039&height=642&rmode=crop&d=-926587034" width="1039"></picture> 447 <span class="c-article-card__category"> 448 <svg aria-hidden="true" focusable="false" class="i-articles"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-articles"></use></svg> 449 Articles 450 </span> 451 </div> 452 <div class="c-article-card__content"> 453 454 <h3 class="c-article-card__title">Building community across the country, one parcel at a time</h3> 455 <p class="c-article-card__text">A behind-the-scenes look at our collaboration with Buy From The Bush, sharing the stories of three regional retailers and why protecting the connection between small businesses and their customers matters so much.</p> 456 <div class="c-article-card__tags"> 457 <span class="c-article-card__tag-date">18/12/2025</span> 458 <span class="c-article-card__tag-readtime">5 min read</span> 459 </div> 460 461 <span class="c-article-card__btn"> 462 <svg class="i-chevron-right c-article-card__btn--default" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg> 463 </span> 464 </div> 465 </a> 466 </div> 467 <div class="l-column"> 468 <a href="/resources/blog/cool-under-pressure-how-bar-fridges-australia-took-the-heat-out-of-delivery-drama" class="c-article-card"> 469 <div class="c-article-card__image"> 470 <picture><img alt="parcel protect & bar fridges australia" height="642" loading="lazy" src="/pimg/506c5ff0-c429-4f3b-89df-5d20473a751c/d63915f9-9a4f-440c-8532-e73d2e904738/online-retailer-conference-expo-2025-26-copy.webp?rxy=0.31926406926406925%2c0.5422297297297297&format=webp&width=1039&height=642&rmode=crop&d=1825351619" width="1039"></picture> 471 <span class="c-article-card__category"> 472 <svg aria-hidden="true" focusable="false" class="i-case-studies"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-case-studies"></use></svg> 473 Case studies 474 </span> 475 </div> 476 <div class="c-article-card__content"> 477 478 <h3 class="c-article-card__title">Cool under pressure: How Bar Fridges Australia solved delivery drama</h3> 479 <p class="c-article-card__text">Shipping thousands of premium bar fridges every month, Bar Fridges Australia knows that every dented box or scratched surface can quickly snowball into a costly customer issue. </p> 480 <div class="c-article-card__tags"> 481 <span class="c-article-card__tag-date">03/09/2025</span> 482 <span class="c-article-card__tag-readtime">5 min read</span> 483 </div> 484 485 <span class="c-article-card__btn"> 486 <svg class="i-chevron-right c-article-card__btn--default" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg> 487 </span> 488 </div> 489 </a> 490 </div> 491 <div class="l-column"> 492 <a href="/resources/blog/how-a-man-and-his-cave-turned-a-broken-pinball-machine-into-a-stronger-customer-relationship" class="c-article-card"> 493 <div class="c-article-card__image"> 494 <picture><img alt="Online-Retailer-Conference-Expo-2025-20-Copy" height="642" loading="lazy" src="/pimg/248315e3-e57c-42d5-b9af-57b7f6685dc8/d63915f9-9a4f-440c-8532-e73d2e904738/online-retailer-conference-expo-2025-20-copy.webp?rxy=0.44155844155844154%2c0.4983108108108108&format=webp&width=1039&height=642&rmode=crop&d=-1408289580" width="1039"></picture> 495 <span class="c-article-card__category"> 496 <svg aria-hidden="true" focusable="false" class="i-case-studies"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-case-studies"></use></svg> 497 Case studies 498 </span> 499 </div> 500 <div class="c-article-card__content"> 501 502 <h3 class="c-article-card__title">How A Man & His Cave turned a broken pinball into customer trust</h3> 503 <p class="c-article-card__text">Shipping everything from bar mats to big-ticket, fragile items like arcade machines, pinball tables and bar fridges, A Man & His Cave knew that every damaged delivery could turn into a serious business risk. </p> 504 <div class="c-article-card__tags"> 505 <span class="c-article-card__tag-date">03/09/2025</span> 506 <span class="c-article-card__tag-readtime">5 min read</span> 507 </div> 508
509 <span class="c-article-card__btn"> 510 <svg class="i-chevron-right c-article-card__btn--default" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg> 511 </span> 512 </div> 513 </a> 514 </div> 515 <div class="l-column"> 516 <a href="/resources/blog/the-parcel-theft-saga-why-protecting-against-porch-pirates-is-good-for-business" class="c-article-card"> 517 <div class="c-article-card__image"> 518 <picture><source srcset="/pimg/b17475dc-81b4-4b6a-8b05-189683c7e931/d63915f9-9a4f-440c-8532-e73d2e904738/adobestock_1122505131.jpeg?rxy=0.38632542499532974%2c0.498&format=webp&width=1039&height=642&rmode=crop&d=-35487872" type="image/webp"><img alt="porch pirate" height="642" loading="lazy" src="/pimg/b17475dc-81b4-4b6a-8b05-189683c7e931/d63915f9-9a4f-440c-8532-e73d2e904738/adobestock_1122505131.jpeg?rxy=0.38632542499532974%2c0.498&format=jpeg&width=1039&height=642&rmode=crop&d=-35487872" width="1039"></picture> 519 <span class="c-article-card__category"> 520 <svg aria-hidden="true" focusable="false" class="i-articles"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-articles"></use></svg> 521 Articles 522 </span> 523 </div> 524 <div class="c-article-card__content"> 525 526 <h3 class="c-article-card__title">The parcel theft saga: Why porch pirate protection helps business</h3> 527 <p class="c-article-card__text">Getting your orders out the door is just the start of the delivery journey, so what happens when those parcels vanish from doorsteps before they reach your customers? Parcel theft, affectionately known as ‘porch piracy’ is becoming a growing headache. </p> 528 <div class="c-article-card__tags"> 529 <span class="c-article-card__tag-date">10/04/2025</span> 530 <span class="c-article-card__tag-readtime">4 min read</span> 531 </div> 532 533 <span class="c-article-card__btn"> 534 <svg class="i-chevron-right c-article-card__btn--default" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg> 535 </span> 536 </div> 537 </a> 538 </div> 539 <div class="l-column"> 540 <a href="/resources/blog/why-delivery-protection-is-the-new-must-have-for-aussie-ecommerce-retailers" class="c-article-card"> 541 <div class="c-article-card__image"> 542 <picture><img alt="pexels-kindelmedia-6994138" height="642" loading="lazy" src="/pimg/f74f1554-486f-4894-a584-2d45117eb501/d63915f9-9a4f-440c-8532-e73d2e904738/pexels-kindelmedia-6994138.webp?rxy=0.5692640692640693%2c0.4983108108108108&format=webp&width=1039&height=642&rmode=crop&d=-1007045195" width="1039"></picture> 543 <span class="c-article-card__category"> 544 <svg aria-hidden="true" focusable="false" class="i-articles"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-articles"></use></svg> 545 Articles 546 </span> 547 </div> 548 <div class="c-article-card__content"> 549 550 <h3 class="c-article-card__title">Why delivery protection is a must-have for Aussie eCommerce retailers</h3> 551 <p class="c-article-card__text">We spend a lot of time thinking about what makes a great delivery experience because let’s face it, the delivery is the final moment of truth in the online shopping journey.</p> 552 <div class="c-article-card__tags"> 553 <span class="c-article-card__tag-date">08/04/2025</span> 554 <span class="c-article-card__tag-readtime">4 min read</span> 555 </div> 556 557 <span class="c-article-card__btn"> 558 <svg class="i-chevron-right c-article-card__btn--default" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/svg/symbol-defs.svg?v=639255853460000000#icon-chevron-right"></use></svg> 559 </span> 560 </div> 561 </a> 562 </div> 563 564 565 </div> 566 </div> 567 </div> 568 569</div> 570 571 572 573 </main> 574 575 576<footer class="l-site-footer" data-footer> 577 <div class="f-main"> 578 <div class="f-top"> 579 <div class="l-component__content f-top__inner"> 580 <div class="f-top__side"> 581 <a href="/" class="f-top__logo-link"> 582 <svg class="f-top__logo" aria-label="Parcel Protect Logo" xmlns="http://www.w3.org/2000/svg" width="231" height="56" viewB
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612 <a href="/plans" class="f-nav__link">Plans</a> 613 </li> 614 <li class="f-nav__item"> 615 <a href="/contact-us" class="f-nav__link">Contact</a> 616 </li> 617 <li class="f-nav__item"> 618 <a href="/policy-wording" class="f-nav__link">Policy Wording</a> 619 </li> 620 </ul> 621 </div> 622 </div> 623 </div> 624 <div class="l-component__content f-top__side-cta"> 625 <div style="display: flex; gap: 1.2rem;"> 626 <a href="/get-the-app" class="c-btn" 627 target="_blank" 628 rel="noopener noreferrer"> 629 Get the app 630 </a> 631 <a href="/book-a-demo" class="c-btn c-btn--secondary" 632 target="_self"> 633 Book a demo 634 </a> 635 </div> 636 <ul class="f-socials__list"> 637 <li class="f-socials__item"> 638 <a href="https://www.facebook.com/parcelprotectaus/" class="f-socials__item__link" target="_blank" rel="noopener noreferrer" aria-label="Facebook"> 639 <svg class="i-facebook f-socials__item__link-icon" aria-hidden="true" focusable="false"><use xmlns:xlink="http://www.w3.org/1999/xlink" 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href="/payment-terms" class="f-bottom__nav-item__link">Payment Terms</a> 674 </li> 675 <li class="f-bottom__nav-item"> 676 <a href="https://www.nti.com.au/getmedia/47b50d1a-623c-4c59-b14b-127f6222d40e/NTI-Limited-Parcel-Protect-Platform-Terms-of-Use-2025.pdf" class="f-bottom__nav-item__link">Platform Terms of Use</a> 677 </li> 678 </ul> 679 </nav> 680 <div class="f-bottom__credentials"> 681 Web development <a href="https://www.zeroseven.com.au/" class="f-bottom__credentials-link f-bottom__credentials-link--green" target="_blank" rel="noopener noreferrer">[zero]seven</a> 682 </div> 683 </div> 684 <div class="l-component__content f-bottom__inner"> 685 686 <div class="f-bottom__copyright"> 687 <p class="f-bottom__copyright-text">© Copyright 2026 NTI Limited</p> 688 </div> 689 <div class="f-bottom__legal"> 690 Parcel Protect is a brand of NTI Limited. The information on this website is general only and does not take into account your objectives, financial situation or needs. When making decisions about our insurance, consider the policy wording on this website. Insurance products are provided by National Trans
690port Insurance, a joint venture of the insurers CGU Australia Pty Ltd trading as CGU Insurance ABN 62 004 478 960 AFSL 700014 and AAI Limited Trading as Vero Insurance ABN 48 005 297 807 AFSL 230859 each holding a 50% share. National Transport Insurance is administered on behalf of the insurers by its manager NTI Limited ABN 84 000 746 109 AFSL 237246. 691 </div> 692 </div> 693 </div> 694 </div> 695</footer> 696 697 698 699 700 <div class="c-cookies" data-alert="cookies"> 701 <div class="l-component__content"> 702 <div class="c-cookies__wrapper"> 703 <div class="c-cookies__text">This website uses cookies in order to offer you the most relevant information. Please accept cookies for optimal performance.</div> 704 <div class="c-cookies__buttons"> 705 <button data-alert-close class="c-btn" name="Close alert">OK</button> 706 <a href="/privacy-policy" class="c-btn c-btn--secondary-rev-white" 707 target="_self"> Privacy policy</a> 708 </div> 709 </div> 710 711 <input name="__RequestVerificationToken" type="hidden" value="CfDJ8GZZG1SyvHBOhr1nA1ibfpu-s-Zdq7_PCmHlb5aBbEtTwRm4S0YsJD54rbTepcrBronXGCE0QHFGwjZYMoOf5BKIQrdOk787WtWmqK3AxfhHP71wxLMkZmmjRl10qy7X5EEDmPiA5Uon9-qPUrl23Lc" /> 712 </div> 713 </div> 714 715 </div> 716 717 718
718<script nonce="o3945uYJUZt0kAD2A/hlEDdIvDsshOmou4fubOZPWTA="> 719 document.addEventListener("DOMContentLoaded", function (event) { 720 bindings(); 721 }); 722 723 /** 724 * Checks if the browser is supported or not 725 * returns bool 726 */ 727 function getIsSupportedBrowser() { 728 /** 729 * Unsupported browsers to detect: 730 * Internet Explorer <= 11 731 * Safari <= 12.x 732 */ 733 const userAgent = navigator.userAgent; 734 var isSupportedBrowser = true; 735 736 737 // Detects if the browser is Internet Explorer 738 var isInternetExplorer = userAgent.indexOf('MSIE') > -1 || userAgent.indexOf('Trident') > -1; 739 740 // Detects if the browser is Safari 741 var isSafari = userAgent.indexOf('Safari') > -1 && (userAgent.indexOf('Chrome') == -1 && userAgent.indexOf('Chromium') == -1); 742 743 // If the browser is Safari, get the version number 744 if (isSafari) { 745 var tempVersionOffset, tempVersion; 746 var browserVersion = userAgent.substring(tempVersionOffset + 7); 747 748 if ((tempVersionOffset = userAgent.indexOf("Version")) != -1) 749 browserVersion = userAgent.substring(tempVersionOffset + 8); 750 751 // trim version 752 if ((tempVersion = browserVersion.indexOf(";")) != -1) 753 browserVersion = browserVersion.substring(0, tempVersion); 754 755 if ((tempVersion = browserVersion.indexOf(" ")) != -1) 756 browserVersion = browserVersion.substring(0, tempVersion); 757 758 var intBrowserVersion = browserVersion.split('.')[0]; 759 } 760 761 // Set the isSupportedBrowser variable to false the conditions are met 762 if (isInternetExplorer || (isSafari && intBrowserVersion <= 12)) { 763 isSupportedBrowser = false; 764 } 765 766 return isSupportedBrowser; 767 } 768 769 function bindings() { 770 let el = document.querySelector('[data-unsupported-browser]'); 771 let closeButton = document.querySelector('[data-unsupported-browser-close]'); 772 773 if (!el || !closeButton) 774 return; 775 776 // Check if the browser is supported. If yes don't show the dialog 777 var isSupportedBrowser = getIsSupportedBrowser(); 778 if (isSupportedBrowser) 779 return; 780 781 // Remove the hidden class to show the dialog 782 el.classList.remove("is-hidden") 783 784 closeButton.addEventListener('click', function (event) { 785 el.classList.add("is-hidden"); 786 }); 787 } 788 </script>
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