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1are solutions and we selected HQ because of its flexibility, depth of features and most importantly, its customer-centric support model.`,author:`John H.`},{quote:`This software tells you immediately which vehicles are available and which aren't. It saves you time and helps you stay organized.`,author:`Renska J.`},{quote:`By far the most complete renting software, with many features (fleet management, contract automatization, damages overview, payment integration, etc) and great customer support.`,author:`Charles N.`}]},featureGrid:{heading:`Everything you need to run your rental business. All in one place.`,subheading:`From first booking to final invoice, HQ covers the full rental workflow so you never need to duct-tape five different tools together.`,cards:[{title:`Online booking engine`,description:`Self-service reservations 24/7 — no web developer needed, no phone calls required.`},{title:`Digital contracts & e-signatures`,description:`Rental agreements signed and filed automatically. No paper, no chasing customers.`},{title:`Integrated payments`,description:`Send automatically generated receipts and process payments through your preferred gateway, all connected to your bookings.`},{title:`Fleet & KPI dashboard`,description:`Track your key performance indicators in a customizable dashboard. Export the data you need, when you need it.`},{title:`Channel management`,description:`Sync availability across your website, Expedia, Kayak, and Turo — no double bookings.`},{title:`Multi-location control`,description:`Manage multiple branches with granular staff permissions and consolidated reporting.`}]},integrations:{heading:`Supported by +30 platforms and integrations`,subheading:`We integrate with 30+ platforms across payments, accounting, telematics, and more, the widest integration ecosystem in the car rental software market.`,seeAll:`See all integrations ›`},cta:{headingLine1:`Ready to see`,headingLine2:`HQ in action?`,subheading:`Start a free 7-day trial or book a demo with an awarded team that understands your operation.`,emailPlaceholder:`Your Email`,startFreeTrial:`Start free trial`,bookDemo:`Or book a demo`,badgesAlt:`Award badges`,ticker:[`Free 7-day trial`,`No credit card required`,`1 click setup`,`Guided onboarding`]},rentalWebsitePromo:{heading:`Impress your customers with a beautiful rental website`,description:`If you do not own a website yet or want to take the next step in growing your business online, check out our rental sites solutions:`,bullets:[`Modern & Responsive WordPress Sites`,`Integrated with HQ Rental Software`,`SEO Optimized`,`Multi-language & multi-currency`],learnMore:`Learn more ›`,illustrationAlt:`Build a rental website`},howItWorks:{eyebrow:`How it works`,heading:`Optimal solutions for you and your customers`,subheading:`With 5 simple steps your customers will be making bookings directly from your website.`,steps:[{title:`Dates`,description:`Select the pickup and return dates and locations.`},{title:`Vehicles`,description:`Compare different vehicle categories, features, and prices.`},{title:`Extras`,description:`Select add-ons on top of your rental such as insurance or child seats, etc.`},{title:`Customer Info`,description:`Collect all the information needed from the customer to proceed with the rental.`},{title:`Checkout`,description:`Select the preferred payment method and receive a confirmation email.`}]},onlineReservations:{pageTitle:`Online Reservations`,hero:{eyebrow:`Solutions`,heading:`Online Reservations`,subheading:`Let customers book, pay, and confirm in minutes — directly from your website. No phone calls, no manual entry, no missed reservations.`},features:{learnMore:`Learn more ›`,block1:{eyebrow:`Branded Booking Widget`,title:`Your booking engine, your brand`,description:`Embed a fully branded reservation widget on any website in minutes. Customers browse vehicles, pick-up locations, dates, and extras — then pay without ever leaving your site.`,illustrationAlt:`Branded online booking widget`},block2:{eyebrow:`Reservation Widget`,title:`Easy-to-install reservation widget`,description:`HQ offers an easy solution that can be installed on your website in a matter of minutes. You can customize the colors and font (CSS) of the reservation widgets and make them look and feel like an extension of your website. Nice design is great for conversions!`,illustrationAlt:`Reservation widget on a laptop`},block3:{eyebrow:`Online Payments`,title:`Accept online payments`,description:`Accept full payment or a down-payment directly online when customers make a booking. HQ is integrated 
1with +15 payment gateways such as Stripe and PayPal.`,illustrationAlt:`Online payment checkout`}},testimonials:[{quote:`The HQ team was able to help me start my new business as a franchisee. Within a couple weeks they also helped me to complete a nice looking website that is responsive and that allows my clients to make online bookings.`,author:`Moses W.`},{quote:`The HQ team was incredibly helpful during the setup process and always responded quickly when we were in doubt. They also helped us implement the reservation tool on our website and we've been very happy with the results so far!`,author:`Paula P.`},{quote:`We integrated HQ Rental Software with our website using their online reservation plugin so we're running our business exactly how we had in mind.`,author:`Charles N.`}],highlights:{heading:`Everything your customers need to book confidently.`,subheading:`A frictionless online reservation experience that converts visitors into confirmed bookings — 24 hours a day, 7 days a week.`,cards:[{title:`24/7 self-service booking`,description:`Accept reservations around the clock, even while your team is offline.`},{title:`Flexible payment options`,description:`Charge deposits, full payments, or pay-on-pickup — fully configurable per rate.`},{title:`Multi-currency support`,description:`Display prices and process payments in local currencies for international customers.`},{title:`Dynamic pricing & extras`,description:`Offer optional add-ons, insurance, GPS, and extras that customers select at checkout.`},{title:`Instant confirmation emails`,description:`Customers receive branded confirmation emails the moment their booking is confirmed.`},{title:`Zero double bookings`,description:`Real-time availability sync ensures every booking is against live fleet inventory.`}]},seoDescription:`Online reservation software, easy-to-install and configure website Reservation plugin, optimizing your Reservation Process with fewer Agents and faster procedures`},telematics:{pageTitle:`Telematics`,hero:{eyebrow:`Solutions`,heading:`Telematics`},features:{block1:{title:`Track your rental fleet`,description:`Increase control over your fleet. The HQ Telematics solution covers a full scope of integrated features:`,illustrationAlt:`Car with GPS tracker showing live location`,bullets:[`GPS / live map`,`Geofence alerts`,`Trip history`,`Driver behavior alerts`,`Vehicle maintenance alerts`]}},pricing:{heading:`Telematics pricing`,featuresHeader:`Features`,planName:`Standard`,planPrice:`$8`,planPriceSuffix:`per vehicle / month`,rows:[{label:`Hardware Acquisition`,value:`$120 / Device`},{label:`GPS / Live Map`,value:`check`},{label:`Detailed Trip History`,value:`check`},{label:`Device Removal Alerts`,value:`check`},{label:`Reporting`,value:`check`},{label:`Real-Time Fuel And Odometer`,value:`check`},{label:`Driver Behavior Alerts`,value:`check`},{label:`Vehicle Maintenance Alerts`,value:`check`},{label:`Data Plan`,value:`Included`},{label:`Warranty`,value:`1 Year`}]},seoDescription:`Explore our advanced telematics solutions for car rental including advanced GPS tracking on real time, Driver behavior monitoring, Fuel management and more`},selfServiceCarRental:{pageTitle:`Self-service Car Rental`,hero:{eyebrow:`Solutions`,heading:`Self-service Car Rental`},features:{block1:{title:`Who needs rental agents?`,description:`Renters can pay online, sign the rental agreement, and take pictures of the vehicle to capture any existing damages.`,illustrationAlt:`Renter taking photos of vehicle damages on a smartphone`},block2:{title:`Integrated driver validation`,description:`The renter uploads their driver's license and a selfie; we confirm the license is valid and that the person matches the selfie.`,illustrationAlt:`Driver's license validation with selfie matching`}},seoDescription:`Create, Manage and integrate a Self-service car rental process in your system with ease with our automated and fully configured and integrated system`},integrationsPage:{pageTitle:`Integrations`,hero:{eyebrow:`+30 Payment Gateways & Addons`,heading:`Integrations`},categoriesLabel:`Categories`,learnMore:`Learn More`,close:`Close`,categories:{bookkeeping:{label:`Bookkeeping`},onlineBookings:{label:`Online Bookings`},payments:{label:`Payments`},tolls:{label:`Tolls`},insurance:{label:`Insurance`},revenueManagement:{label:`Revenue Management`},selfServiceRentals:{label:`Self Service Rentals`},telematics:{label:`Telematics`},other:{label:`Other`}}
1,items:{quickbooks:{featureTitle:`Integrated bookkeeping`,description:`HQ can automatically send all financial data to QuickBooks Online, saving significant time every month.`},xero:{featureTitle:`Integrated bookkeeping`,description:`HQ can automatically send all financial data to Xero, saving significant time every month.`},crx:{featureTitle:``,description:`The CRX booking engine is a complete A-Z distribution network and reservations system for any size agency. CRX includes integrations with [Kayak.com](https://kayak.com) and [CarTrawler.com](https://cartrawler.com).
2
3With a new collaboration between CRX and HQ Rentals, HQ agencies will be able to activate the CRX Booking Engine at minimal effort and see the reservations coming in directly into their system.
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5The service is based on a CRX membership model. To learn more about the CRX Booking Engine and the Detailed Plans please visit [GoCRX.com](https://gocrx.com) or ask one of the HQ support agents to make an introduction.`},northbound:{featureTitle:``,description:`Looking to maximize booking conversions in Iceland? Northbound is one of the largest marketplaces for Rental Cars in Iceland.
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7Become a Northbound partner, get more bookings, and manage them from HQ thanks to our seamless integration.
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9Already a partner? Please contact us by creating a support ticket requesting the Northbound Channel connection.
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11For more information, please contact us by creating a support ticket.`},stripe:{featureTitle:`Process payments with Stripe`,description:`Stripe is one of the most popular payment processing services worldwide. For more info click on the Learn More button.`},globalPayments:{featureTitle:`Process payments with Global Payments`,description:`Global Payments is one of the most popular payment processing services worldwide. For more info click on the button below.`},paypal:{featureTitle:`Process payments with PayPal`,description:`PayPal is one of the most popular payment processing services worldwide.`},shuttle:{featureTitle:`Process online payments with Shuttle`,description:`If you do not see the payment provider you are looking for on this page, then Shuttle could be an excellent fit for you. Our connection with Shuttle allows you access to payment service providers that are available with Shuttle. Please contact us for more information.`},cxpay:{featureTitle:`Payment processing with CX Pay`,description:`CX Pay is one of the most popular payment processing services in the Caribbean.`},pagaDirect:{featureTitle:`Process online payments with Pagadirect`,description:`Pagadirect is a Caribbean-based Payment Service Provider for B2C & B2B payments. With the most modern technology, the latest encryption, and your collected funds safely in their ESCROW, they can provide a safe and reliable payment solution.`},ebanx:{featureTitle:`Process payments with Ebanx`,description:`Ebanx is one of the most popular payment processing services in South America.`},mollie:{featureTitle:`Payment processing with Mollie`,description:`Mollie is one of the most popular payment processing services in Europe.`},plugnpay:{featureTitle:`Process payments with Plug’n Pay`,description:`Plug’n Pay is one of the most popular online payment processing services in the US.`},redsys:{featureTitle:`Process payments with Redsys`,description:`Redsys is a renowned Spanish payment gateway facilitating secure online transactions, notably accepting credit and debit cards. Recognized for its reliability, it offers robust security measures and supports various currencies, making it a popular choice for businesses in Spain and Europe.`},braintree:{featureTitle:`Process payments with Braintree`,description:`Braintree is one of the most popular payment processing services worldwide.`},mercadoPago:{featureTitle:`Process payments with Mercado Pago`,description:`Mercado Pago is one of the most popular payment processing services in South America.`},eway:{featureTitle:`Process payments with Eway`,description:`Eway is part of the Global Payments ecosystem option for a payment terminal that is integrated with the HQ Software in Asia and Oceania.`},mp:{featureTitle:`Process payments with Mobipaid`,description:`Mobipaid is part of the Global Payments ecosystem option for a payment terminal that is integrated 
11with the HQ Software in Europe, Sub-Saharan Africa, and the Indian Ocean Islands.`},gts:{featureTitle:``,description:`Through HQ’s partnership with GTS, you can develop an effective toll management strategy catered to your company’s needs. GTS’s management has deep roots in toll management and is able to help you develop a custom strategy. This can range from a cost-saving strategy that minimizes the time you spent on toll management, or alternatively, it could be a strategy that makes toll management a new revenue driver for your organization.
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13With the HQ API integration, GTS can link toll charges directly to the corresponding booking and charge the customer automatically. GTS’s customer service team, can also completely take control of any contact with the customer.`},sunpass:{featureTitle:`Integrated toll charges`,description:`With the SunPass integration, it’s possible to send toll charges directly to HQ and link them to the correct rental contract.`},ntta:{featureTitle:`Integrated toll charges`,description:`With the NTTA integration, it’s possible to send toll charges directly to HQ and link them to the correct rental contract.`},ezpass:{featureTitle:`Integrated toll charges`,description:`With the EZ Pass integration, it’s possible to send toll charges directly to HQ and link them to the correct rental contract.`},epass:{featureTitle:``,description:`With the EPass integration, it’s possible to send toll charges directly to HQ and link them to the correct rental contract.`},wealth:{featureTitle:``,description:`GWS Insurance offers a tailored platform focusing on rental fleets, seamlessly linking you with numerous insurance carriers. Beyond facilitating cost-effective fleet insurance solutions, our flagship feature includes a counter product program, enabling you to extend insurance offerings at the counter while reaping a substantial revenue share. Schedule a complimentary consultation or read more below.`},rateHighway:{featureTitle:`Manage your rates with Rate Highway`,description:`The Rate Highway integration handles all your rates based on your local market. This seamless integration makes rate management a breeze while helping you keep up with competitive rates. Please contact us to learn more.`},smartcar:{featureTitle:``,description:`Smartcar provides an API for car rental applications. It allows web and mobile apps to locate, unlock, and read the odometer from vehicles across brands without any hardware. With HQ and Smartcar you can set up Self Service rental operations that are easy and safe for your renters, fleet, and rental agents. Please contact us for more information.`},sharebox:{featureTitle:``,description:`With Sharebox’s locker it becomes easy to manage key pick ups and drop offs outside of office hours. The locker system will send a link to the client via SMS. For more information click on the button below.
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15Please reach out to one of our support agents to learn more.`},vouched:{featureTitle:`Verify customers for self-service pickups in just seconds with Vouched ID`,description:`Verify customers for self-service pickups in just seconds with Vouched ID. Our integration with vouched allows you to verify your customer’s identification in a seamless self-service experience.
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17For more information about Self Service Rentals, please get in touch with one of our support agents to learn more.`},geotab:{featureTitle:``,description:`With Geotab you can obtain Telematics data for your vehicles. This integration allows you to easily monitor your vehicles and reservations from HQ.`},invers:{featureTitle:``,description:`By integrating with INVERS Cloudboxx technology, HQ has developed a complete car sharing solution. The Cloudboxx device offers central door locking control, immobilizer control, ignition status detection and monitoring, odometer tracking, and GPS-based positioning.
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19For more information about car sharing, please get in touch with one of our support agents to schedule an online demo.`},zubie:{featureTitle:``,description:`Zubie sets the standard in rental fleet management solutions with unparalleled telematics technology. Manage your fleet in the HQ Rental platform and integrate real-time Zubie vehicle data like location, fuel level, odometer, and more.
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21With a commitment to innovation and simplicity, Zubie transforms complex telematics data into strategic intelligence, enabling efficient operation and superior decision-making across your rental business.`},topaz:{featureTitle:`Let clients sign their agreement with a Topaz device`,description:`When your clients come to pick up the vehicle you can have them sign for the agreement using a Topaz signature pad.
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23We currently support 2 Topaz models:
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25T-LBK57GC-BHSB-R
26T-S460-HSB-R`}},seoDescription:`Discover our +30 Car Rental Software Integrations and find out how HQ Rental Software makes your rental business and systems work together in seamless integration`},carVanRental:{pageTitle:`Car & Van Rental`,hero:{eyebrow:`Rental softw
26are for cars`,heading:`Grow your car rental business today`,submitLabel:`Get Started`},features:{block1:{title:`Accept online reservations & payments`,description:`Increase your market reach and improve your customers experience by automating your rental process with our user-friendly website plugin.`,illustrationAlt:`Online reservation booking widget on a laptop`},block2:{title:`Improve your fleet management`,description:`You don't need to use messy sheets or hire extra administrative staff to become more productive anymore; with HQ you'll discover a set of tools made to easily manage your fleet's availability, repairs, and finances.`,illustrationAlt:`Reservations calendar showing fleet availability`},block3:{title:`Go paperless`,description:`HQ generates a rental agreement that can be customized to your requirements. When checking out the customer, you can upload pictures of the vehicle from the HQ Mobile App and have the customer sign the agreement digitally.`,illustrationAlt:`Digital rental agreement signed on a tablet`}},testimonials:{eyebrow:`Testimonials`,heading:`We love other vehicle types also…`},seoDescription:`Rental software for cars. Grow your car rental business today. Accept online reservations in minutes and rent more vehicles with our cloud-based car rental software`},motorbikesBoats:{pageTitle:`Motorbikes & Boats Rental`,hero:{eyebrow:`Rental software for motorbikes & boats`,heading:`Grow your bike or boat rental business`,submitLabel:`Get Started`},features:{block1:{title:`Hit the road with HQ`,description:`Have your customers make online bookings and receive online payments. Offer additional delivery services and manage the check out process entirely from the HQ mobile app from vehicle inspection to digital signature.`,illustrationAlt:`Scooters and motorbikes parked on a mountain road`,bullets:[`Complete Online Booking Solution`,`Offer Insurance Or Extra Helmets`,`Maintenance & Repair Alerts`,`Mobile App / Digital Signature`]},block2:{title:`Keep your boat rental business afloat`,description:`Manage your entire boat rental process from start to finish with user-friendly software that is customized to your industry.`,illustrationAlt:`Sailboat and motorboat at the marina with a lighthouse`,bullets:[`Complete Online Booking Solution`,`Manage Your Captains`,`Offer Extra Recreational Packages`,`Mobile App / Boat Inspection`]}},testimonials:{eyebrow:`Testimonials`,heading:`We love other vehicle types also…`},seoDescription:`Discover our custom features and see how you can improve your vehicle rental business with our Boats, Motorbike Rental Software start your free trial today`},equipmentRental:{pageTitle:`Equipment Rental`,hero:{eyebrow:`Solutions`,heading:`Equipment Rental`},features:{block1:{title:`Keep track of every item`,description:`Manage your whole inventory and easily see which rental items are available and which ones are not with our inventory calendar.`,illustrationAlt:`Reservations calendar with equipment availability`,bullets:[`Apply Barcode Scanner to Easily Track Items`,`Setup Rate Structures and Discounts`,`Easy Drag and Drop Calendar Interface`,`Keep up with Insurances & Maintenance`]},block2:{title:`Managing Rentals has never been so easy`,description:`Allow your customers to rent equipment directly online based on your real-time availability. The HQ system automatically generates a rental agreement that can be signed digitally.`,illustrationAlt:`Digital rental agreement for equipment`}},markets:{eyebrow:`More bookings, less work`,heading:`Benefits for each market`,cards:[{title:`Sports Equipment`,description:`Manage your sport and recreational rental items with the same ease and joy as your customers will use them.`,illustrationAlt:`Scuba diving and golf rental equipment`},{title:`Custom Equipment`,description:`Whatever equipment type you want to rent, the HQ system can be configured to cover your requirements.`,illustrationAlt:`Camping tent and equipment`},{title:`Heavy-Duty Equipment`,description:`Implement the appropriate safety checks when renting out your heavy-duty construction machinery.`,illustrationAlt:`Heavy-duty construction excavator`}]},testimonials:{eyebrow:`Testimonials`,heading:`Committed to continuous improvement`},seoDescription:`Improve your equipment rental business and automate your whole rental process for any kind of equipment rental market, start your free trial today`},fleetManagement:{pageTitle:`Fleet Management`,hero:{eyebrow:`Solutions`,heading:`Fleet Management`},features:{block1:{title:`Real-time availability`,description:`With the availability calendar you can easily see which vehicles are still available and which ones are not. It is also possible to create a new reservation from the calendar by choosing the vehicle and dragging over the days of the rental peri
26od.`,illustrationAlt:`Reservations calendar showing vehicle availability`},block2:{title:`Maintenance & repair alerts`,description:`Set maintenance rules and create repair orders so the system can automatically notify you with emails. Also keep track of maintenance costs and all other vehicle documentation such as road tax or insurance.`,illustrationAlt:`Vehicle maintenance and repair alerts`}},advancedInsights:{heading:`Advanced insights & reporting`,subheading:`Steer your business to the next level by monitoring key performance indicators about your bookings and fleet.`,illustrationAlt:`Management dashboard with reporting insights`,bullets:[`Financial Performance`,`Fleet Utilization`,`Fleet Availability`,`Online Conversions`,`Custom Reports`]},seoDescription:`Fleet management software, create & track fleet maintenance or repair schedules with multi vehicle data & paperwork tracking features included`},footer:{resources:{heading:`Resources`,items:[{label:`Knowledge Base`,href:`https://hqrs.notion.site/Knowledge-Base-b3dc775703154b14b2ba62fad43c7032`,newTab:!0},{label:`Marketplace`,href:`https://hqrs.notion.site/Marketplace-fd863cb8c11d4f1e9e066486d92f226a`,newTab:!0},{label:`FAQ`,href:`/faqs`,newTab:!1},{label:`API Documentation`,href:`https://api-docs.hqrentalsoftware.com/`,newTab:!0},{label:`Release Notes`,href:`https://hqrs.notion.site/Release-Notes-b999ffb842804f9497e707a6ce624b20`,newTab:!0}]},contact:{heading:`Contact`,emailLabel:`Email:`},download:{heading:`Download the App`,appStoreAlt:`Download on the App Store`,googlePlayAlt:`Get it on Google Play`},legal:{items:[{label:`Terms of Service`,href:`/terms-of-service`,newTab:!1},{label:`Privacy Policy`,href:`/privacy-policy`,newTab:!1},{label:`System Status`,href:`https://status.hqrentalsoftware.com/`,newTab:!0}],cookieSettings:`Cookie settings`,copyright:`© 2026 HQ Rental Software – All rights reserved.`}},pricingPage:{pageTitle:`Pricing`,hero:{heading:`Try it for free`,subheading:`No credit card required, no commitments. Start your free trial now.`,emailPlaceholder:`Enter Your Email`,submitLabel:`Get Started`},faqHeading:`Frequently asked questions`,faqs:[{question:`Do I need a credit card to start the free trial?`,answer:`No. You can explore the full platform for 14 days with no payment information required.`},{question:`Can I switch plans later?`,answer:`Yes. You can upgrade or downgrade at any time, and changes are prorated automatically.`},{question:`Are there any setup fees?`,answer:`There are no setup fees on Starter or Professional. Enterprise customers receive a custom onboarding plan included with their agreement.`},{question:`What payment methods do you accept?`,answer:`We accept all major credit cards and bank transfers for annual billing. Enterprise customers can be invoiced on net terms.`},{question:`Do you offer discounts for annual billing?`,answer:`Yes. Save 20% when you pay annually on any of our plans.`}],seoDescription:`Try it for free. No credit card required, no commitments. Start your free trial now. Compare our plans, adapted to each project`},questionsCta:{heading:`Do you have any questions?`,intro:`Visit our`,faqLabel:`Frequently Asked Questions`,middle:`for more information or get in touch with our awesome`,supportLabel:`Customer Support Team`},pricingCalculator:{heading:`Price calculator for larger fleets`,description:`Use our calculator or get in touch so we can help you choose the best solution for your rental business.`,typeNumberOfVehicles:`Type the # of vehicles`,fleetPrefix:`I have a fleet of`,fleetSuffix:`vehicles`,licenseCost:`License cost`,month:`month`,year:`year`,or:`or`,contactSales:`Contact sales for fleets over 2,000 vehicles`},subscriptionPricing:{heading:`Compare our plans`,subheading:`The subscription fee is based on your fleet size, number of locations, advanced functionality, and includes support and updates.`,monthly:`Monthly`,annually:`Annually`,saveUpTo:`Save up to 8%`,popular:`Popular`,featuresHeader:`Features`,monthlySuffix:`/ month`,annualSuffix:`/ year`,plans:[{key:`basic`,name:`Basic`,monthlyPrice:`$120`,annualPrice:`$1320`}
26,{key:`standard`,name:`Standard`,monthlyPrice:`$175`,annualPrice:`$1925`},{key:`professional`,name:`Professional`,monthlyPrice:`$250`,annualPrice:`$2750`,popular:!0},{key:`enterprise`,name:`Enterprise`,monthlyPrice:``,annualPrice:``,customCta:`Calculate Price ›`}],rows:[{type:`feature`,label:`Number Of Vehicles`,values:{basic:`10`,standard:`25`,professional:`50`,enterprise:`>50`}},{type:`feature`,label:`Number Of Branches`,tooltip:`Rental location with a dedicated fleet. $50/mo per extra branch.`,values:{basic:`1`,standard:`1`,professional:`1`,enterprise:`1`}},{type:`section`,label:`Solutions`},{type:`feature`,label:`Online Reservations`,tooltip:`Integrated with your website.`,values:{basic:`check`,standard:`check`,professional:`check`,enterprise:`check`}},{type:`feature`,label:`Rental Agreements`,values:{basic:`check`,standard:`check`,professional:`check`,enterprise:`check`}},{type:`feature`,label:`Fleet Management`,values:{basic:`check`,standard:`check`,professional:`check`,enterprise:`check`}},{type:`feature`,label:`Customer Management`,values:{basic:`check`,standard:`check`,professional:`check`,enterprise:`check`}},{type:`feature`,label:`Reporting`,values:{basic:`check`,standard:`check`,professional:`check`,enterprise:`check`}},{type:`section`,label:`Integrations`},{type:`feature`,label:`Online Payments`,values:{basic:`check`,standard:`check`,professional:`check`,enterprise:`check`}},{type:`feature`,label:`Channel Management`,tooltip:`Additional fees might apply depending on the channel.`,values:{basic:`check`,standard:`check`,professional:`check`,enterprise:`check`}},{type:`feature`,label:`Bookkeeping`,values:{basic:``,standard:`check`,professional:`check`,enterprise:`check`}},{type:`feature`,label:`Webhooks`,values:{basic:``,standard:`check`,professional:`check`,enterprise:`check`}},{type:`feature`,label:`Toll Management`,values:{basic:``,standard:``,professional:`check`,enterprise:`check`}},{type:`feature`,label:`API Access`,values:{basic:``,standard:``,professional:`check`,enterprise:`check`}},{type:`section`,label:`Extras`},{type:`feature`,label:`Mobile App`,values:{basic:`check`,standard:`check`,professional:`check`,enterprise:`check`}},{type:`feature`,label:`Digital Signature`,values:{basic:`check`,standard:`check`,professional:`check`,enterprise:`check`}},{type:`feature`,label:`Customer Login Portal`,values:{basic:``,standard:`check`,professional:`check`,enterprise:`check`}},{type:`feature`,label:`Multiple Languages`,values:{basic:``,standard:`check`,professional:`check`,enterprise:`check`}},{type:`section`,label:`Onboarding`},{type:`feature`,label:`One-Time Fee`,values:{basic:`$550`,standard:`$950`,professional:`$1500`,enterprise:`$1500`}},{type:`feature`,label:`Support Credits`,values:{basic:`5`,standard:`10`,professional:`20`,enterprise:`20`}},{type:`feature`,label:`Configuration & Training Sessions`,values:{basic:`1 Hour`,standard:`2 Hours`,professional:`4 Hours`,enterprise:`4 Hours`}},{type:`feature`,label:`Dedicated Success Agent`,values:{basic:``,standard:``,professional:`check`,enterprise:`check`}}]},termsOfServicePage:JSON.parse(`{"pageTitle":"Terms of Service","title":"Terms Of Service","updatedOn":"Updated on: 12 February 2026","sections":[{"heading":"Introduction","body":"These Terms of Service (“Terms”) together with our privacy policy (“Privacy Policy”), the specific terms of the subscription plan of your choice (“Subscription Plan”) and a service level agreement (“SLA”), if applicable, govern the relationship and form an integral part of the agreement between you or the entity you represent (“you” or “your”) and CAAG B.V. (“CAAG”), doing business as HQ Rental Software, a private limited liability company organized under the laws of Curaçao (Dutch Caribbean), in connection with your use of certain software CAAG has developed and is constantly developing and the services CAAG offers in connection therewith (“Agreement”)."},{"heading":"Acceptance of the Terms","body":"You must be of legal age in order to accept the Terms and enter into the Agreement. If you do not agree to the Terms, you are not allowed to use any of our services. You can accept the Terms by checking a checkbox or clicking on a button indicating your acceptance of the Terms. Your acceptance means that you are automatically bound by the terms and provision of the Agreement, including but not limited to these Terms."},{"heading":"Description of Service","body":"We provide an array of software services for online collaboration and management (“Service” or “Services”). You may use the Services for your personal and business use or for internal business purpose in the organization that you represent. You may connect to the Services using any Internet browser supported by the Services. You are responsible for obtaining access to the Internet and the equipment necessary to use the Services."},{"heading":"License","body":"CAAG is and will remain the exclusive owner of the softw
26are incorporated in the Services including updates thereto that are made available to you from time to time (“Software”) and all rights pertaining to the Software. Upon acceptance of the Terms you are granted a non-exclusive, non-sub-licensable right to use the Software (“License”) in accordance with and for the durations of the Agreement. The License also applies to any updates to the Software that CAAG will make available from time to time. The License is not transferable and does not include the disclosure to you of source codes, techniques and/or processes incorporated in the Software or the right to copy any part of the Software, without CAAG’s explicit prior permission thereto."},{"heading":"Modification of Terms of Service","body":"We may modify the Terms from time to time and will notify you thereof through a service announcement or by sending an email to your primary email address. If we make significant changes to the Terms that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of the Services by providing CAAG notice by email within 30 days of being notified of the availability of the modified Terms if the Terms are modified in a manner that substantially affects your rights in connection with your use of the Services. In the event of such termination, you will be entitled to a prorated refund of the unused portion of any prepaid fees. Your continued use of the Service after the effective date of any change to the Terms will be deemed to be your agreement to the modified Terms."},{"heading":"Organization Accounts and Administrators","body":"When you sign up for an account for your organization (“Organization Account”) you may specify one or more administrators for the Organization Account (“Administrator” or “Administrators”). The Administrator will have the right to configure the Services based on your requirements and manage end users in your Organization Account. If your Organization Account is created and configured on your behalf by a third party, we are assuming that such third party is the Administrator. Make sure that you enter into a suitable agreement with such third party specifying such party’s roles and restrictions as an Administrator.\\n\\nYou are responsible for i) ensuring confidentiality of your Organization Account password, username and other sensitive information, ii) appointing competent individuals as Administrators, and iii) ensuring that all activities that occur in connection with your Organization Account comply with this Agreement. You understand that CAAG is not responsible for account administration and internal management of the Services for you. You are responsible for taking the necessary steps to ensure that your organization does not lose control of the Organization Account. You agree to inform us immediately of any unauthorized use of your Organization Account by email to [email protected].\\n\\nWe are not responsible for any activity in your Organization Account, nor for any loss or damage to you or to any third party incurred as a result of any unauthorized access and/or use of your Organization Account, or otherwise."},{"heading":"Fees and Payments","body":"The Services are available in Subscription Plans of various durations. Payments for Subscription Plans of duration of less than a year can be made by Bank Transfer or by Credit Card. Your Subscription Plan will be automatically renewed at the end of each subscription period unless you inform us that you do not wish to renew the Subscription Plan. At the time of automatic renewal, the subscription fee will be charged to the Credit Card last used by you. We provide you the option of changing the details in the Organization Account if you would like the payment for the renewal to be made through a different Credit Card. If you do not wish to renew the Subscription Plan, you must inform us at least seven days prior to the renewal date. If you have not informed us that you do not wish to renew the Subscription Plan, you will be presumed to have authorized CAAG to charge the subscription fee for the renewal to the Credit Card last used by you.\\n\\nWe do not offer refunds on license fees, setup fees, and/or development fees. If the service does not meet your needs, you can simply cancel your subscription.\\n\\nFrom time to time, we may change the price of any Service or charge for use of Services that are currently available free of charge. Any increase in charges will not apply until the expiry of your then-current billing cycle. You will not be charged for using any Service unless you have opted for a paid Subscription Plan."},{"heading":"Sales Tax and VAT Responsibilities","body":"If your country requires the withholding of any type of sales tax or Value Added Tax (VAT), it is your responsibility to pay these fees directly to your government. Please be aware that our pricing excludes any applicable sales tax or VAT. It is incumbent upon the customer to ensure compliance with the tax regulations of their respective jurisdiction."},{"heading":"Restrictions on Use","body":"In addition to all other terms and conditions of the Agreement, you shall not: (i) transfer the Services or otherwise make it available to any third party; (ii) provide any service based on the Services without prior written permission of CAAG; (iii) use the third party links to sites without agreeing to their website terms and conditions; (iv) post links to third party sites or use their logo, company name, etc. without their prior written permission; (v) publish any personal or confidential information belonging to any person or entity without obtaining consent from such person or entity;
26 (vi) use the Services in any manner that could damage, disable, overburden, impair or harm any server, network, computer system, resource of CAAG; (vii) violate any applicable local, state, national or international law; and (viii) create a false identity to mislead any person as to the identity or origin of any communication."},{"heading":"Spamming and Illegal Activities","body":"You agree to be solely responsible for the contents of your transmissions through the Services. You agree not to use the Services for illegal purposes or for the transmission of material that is unlawful, defamatory, harassing, libelous, invasive of another’s privacy, abusive, threatening, harmful, vulgar, pornographic, obscene, or is otherwise objectionable, offends religious sentiments, promotes racism, contains viruses or malicious code, or that which infringes or may infringe intellectual property or other rights of another. You agree not to use the Services for the transmission of “junk mail”, “spam”, “chain letters”, “phishing” or unsolicited mass distribution of email. We reserve the right to terminate your access to the Services if there are reasonable grounds to believe that you have used the Services for any illegal or unauthorized activity."},{"heading":"Data Ownership","body":"We respect your right to ownership of content created or stored by you. You own the content created or stored by you. Unless specifically permitted by you, your use of the Services does not grant CAAG the license to use, reproduce, adapt, modify, publish or distribute the content created by you or stored in your user account for CAAG’s commercial, marketing or any similar purpose. But you grant CAAG permission to access, copy, distribute, store, transmit, reformat, publicly display and publicly perform the content of your user account solely as required for the purpose of providing the Services to you."},{"heading":"Copyright","body":"CAAG does not assume responsibility for any copyright infringements related to content, including images, that are uploaded to your system and/or website. We strongly urge you to diligently review the sources of your uploaded images to ensure compliance with copyright regulations."},{"heading":"Personal Data and Privacy","body":"CAAG will collect personal data, including but not limited to name and email address details (“Personal Data”), in order to provide and optimize the Services under the Agreement. We respect the confidentiality of your Personal Data and the Personal Data you provide in the Organization Account and/or otherwise by using our Services. You are responsible for the collection and use of third parties’ Personal Data you provide to CAAG or of Personal Data which are provided by third parties through you and you warrant that CAAG is authorized to process and use such Personal Data. You warrant that any and all Personal Data provided to CAAG are correct. For more information on our collection and use of personal information, please read our Privacy Policy."},{"heading":"Data Processing Addendum for EEA Customers","body":"If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, the Data Processing Addendum (“DPA”) available at https://hqrentalsoftware.com/dpa is incorporated into and forms part of these Terms of Service.\\n\\nThe DPA governs our processing of personal data on your behalf and includes all GDPR Article 28 obligations, Standard Contractual Clauses for international data transfers, and sub-processor management procedures.\\n\\nIn case of any conflict between the DPA and these Terms of Service regarding personal data processing, the DPA shall take precedence."},{"heading":"Communications from CAAG","body":"The Services may include certain communications from CAAG, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Services. As part of our policy to provide you total privacy, we also offer the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages."},{"heading":"Sample Files and Applications","body":"CAAG may provide sample files and applications for the purpose of demonstrating the possibility of using the Services effectively for specific purposes. The information contained in any such sample files and applications consists of random data. CAAG makes no warranty, either express or implied, as to the accuracy, usefulness, completeness or reliability of the information or the sample files and applications."},{"heading":"Intellectual Property Rights","body":"You are aware that CAAG is and will remain the exclusive owner of any and all intellectual property rights to the Services, the Software, including but not limited to copyrights to the Software and rights to trademarks, trade names and know-how, unless explicitly agreed between the parties in writing. You agree not to display or use, in any manner, CAAG’s trademarks, logos and/or trade names without CAAG’s explicit prior permission."},{"heading":"Disclaimer of Warranties","body":"YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN AS-IS-AND-AS-AVAILABLE BASIS. CAAG EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CAAG MAKES NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. USE OF ANY MATERIAL DOWNLOADED OR OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE TELEPHONE, WIRELESS DEVICE OR DATA THAT RESULTS FROM THE USE OF THE SERVICES OR THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER WRITTEN OR ORAL, OBTAINED BY YOU FROM CAAG, ITS EMPLOYEES OR REPRESENTATIVES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS."},{"heading":"Limitation of Liability","body":"YOU AGREE THAT CAAG SHALL, IN NO EVENT, BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER FAILURE, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS ARISING OUT OF OR CAUSED BY YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF CAAG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL CAAG’S ENTIRE LIABILITY TO YOU IN RESPECT OF ANY SERVICE, WHETHER DIRECT OR INDIRECT, EXCEED THE FEES PAID BY YOU TOWARDS SUCH SERVICE."},{"heading":"Indemnification","body":"You agree to indemnify and hold harmless CAAG, its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including attorney’s fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party’s rights, in violation of any law, in violation of any term under the Agreement, or any other claim related to your use of the Services, except where such use is explicitly authorized by CAAG."},{"heading":"Suspension and Termination","body":"We may suspend your Organization Account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended periods of inactivity, or requests by law enforcement or other government agencies. Objections to suspension or disabling of Organization Accounts should be made to [email protected] within thirty days of being notified about the suspension by CAAG.\\n\\nWe have the right to terminate the Organization Account, which automatically means the termination of the Agreement if one of the following events occurs: (i) thirty days have passed since the notification of the suspended or disabled Organization Account and CAAG determines in its sole discretion that the ground for the suspension or disablement remains valid; (ii) you are in breach of any provision under the Agreement; (iii) you are misusing the Services and/or your use of the Services is a threat to CAAG’s security and/or the security of third parties; (iv) you become the subject of an involuntary or voluntary bankruptcy or similar proceedings or assign all or substantially all of your assets for the benefit of creditors. We will also terminate your Organization Account on your request. Suspension and termination of the Organization Account will include denial of access to all Services. Termination of the Organization Account includes deletion of information in your Organization Account, including but not limited to email addresses and passwords.\\n\\nYou will not be refunded subscription fees for the suspended period and/or for the remaining subscription period in the event of termination."},{"heading":"Applicable Law and Jurisdiction","body":"This Agreement and any dispute arising in connection herewith shall be governed by and construed in accordance with the laws of Curaçao. The Parties shall endeavor to solve any disputes arising in connection with the Agreement and the execution thereof out of court. In the event of any dissatisfaction or potential dispute, please send your complaint to [email protected]. Should the Parties not be able to settle their dispute amicably, the dispute shall be brought before the competent c
26ourt in Curaçao."},{"heading":"Contact","body":"If you have any questions or concerns regarding the Terms and/or the Agreement, please contact us at [email protected]."}],"seoDescription":"Terms of Service – HQ Rental Software. Updated on: 19 December 2023"}`),privacyPolicyPage:{pageTitle:`Privacy Policy`,title:`Privacy Policy`,updatedOn:`Updated on: 12 February 2026`,sections:[{heading:`Introduction`,body:`Caag B.V. (“we”) updated this Privacy Policy to comply with the EU General Data Protection Regulation (GDPR).`},{heading:`What we do with your Personal Information`,body:`The term “Personal Information” as used herein is defined as any information that identifies or can be used to identify, contact or locate the person to whom such information pertains.
27
28We collect and use Personal Information in connection with the subscription to our services offered through our online platform on our websites [www.hqrentalsoftware.com] or [www.caagsoftware.com] (the “Services”), either based on a Free Trial or on the Subscription Plan, the applicable Terms of Service and/or the Service Level Agreement (the “Agreement”). The collection and the use of the Personal Information in order to provide the Services will be subject to this Privacy Policy, as amended from time to time.
29
30When you apply for the subscription we ask for your name, company name, email address, billing address and credit card information. When you subscribe for the Free Trial you are not required to enter a credit card. However, if you want to enable your checkout process you will need to provide your credit card information.
31
32We particularly use the Personal Information we collect for the following purposes: for providing and improving the Services during the Free Trial period and/or under the Agreement, for billing, for identification and authentication, for getting in touch with you and notify you in case of calamities and of changes or add-ons to our Services.
33
34We will save the Personal Information for the duration of the Free Trial or of the Agreement and after the termination of the Agreement as far the Personal Information is necessary to comply with any provisions surviving the Agreement.
35
36When collecting and using the Personal Information we will comply with any and all applicable rules and regulations on personal data protection, including but not limited to the EU General Data Protection Regulation.
37
38Through the use of the Services, you will obtain Personal Information from your customers. By entering into the Agreement, you agree that, with respect to other users’ Personal Information you obtain via the Services, you will also comply with any and all applicable rules and regulations on personal data protection, including but not limited to the GDPR and local laws and regulations. You will use such Personal Information only for communications in connection with the Services and not for unsolicited commercial messages. You are not licensed to add the name of any person who has been added to your account, to your mail list (email or physical mail) without the express consent of the concerned person.`},{heading:`Security`,body:`The security of your Personal Information is important to us. No method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If we become aware of any security breach potentially affecting your Personal Information, we will notify you of such breach and the measures we are taking to prevent and minimize further data leakage. You can find more information about our security framework in our Security document.`},{heading:`Storage, Transfer and Disclosure`,body:`Your Personal Information is stored on our servers, located in either the USA, Netherlands or Singapore, and will be accessible to our team and support staff.
39
40Your billing information (company name, email address and physical address) is sent to our USA server as that is where we run our administration, but we will not store or transfer any of your Personal Information to any other country without your consent.
41
42We use third party service providers and we share Personal Information with such service providers in order to provide the Services, including but not limited to credit card and other online payment services providers. We require any third party with which we may share Personal Information to protect that data in a manner consistent with this Privacy Policy and the applicable rules and regulations and to limit the use of such Personal Information to the performance of the Services.
43
44We may disclose Personal Information under certain circumstances legally allowed or required, e.g. based on a statutory obligation or a court order.
45
46We do not transfer, sell or otherwise provide Personal Information to third parties for the marketing of their products or services.
47
48In the event we have to transfer Personal Information to countries outside the EU, the transfer will be done pursuant to European Commission approved Model Contractual Clauses.`},{heading:`Client Data Storage`,body:`We exclusively own the website and any applications thereto, the data storage, databases, software and all rights in connection with the Services. However, we do not own the rights of the data you store through the use of our Services, neither are we responsible for these data and/or liable for any damages due to the manner in which you store the data through the use of the Services.
49
50We will not contact your clients directly and/or use the data stored by you for our own business advantage or to compete with you or market to your clients.`},{heading:`Website Cookies`,body:`A cookie is a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
51
52Cookies can be used to track your session on our website, to serve customized ads from Google and other third party vendors. When you visit this website, you may view advertisements posted on the site by Google or other third parties. Through first-party and third party cookies, these third parties may collect information about you while you are visiting this website and other websites. They may use this data to show you advertisements on this website and across the Internet based on your prior visits to this website and elsewhere on the Internet. We do not collect this information or control the content of the advertisements that you will see.
53
54We only make use of a language cookie on our website to ensure we show the website in your preferred language. On the top right of our website we have the option to change your language preference.`},{heading:`Google Analytics and Google Display Network`,body:`We use a service provided by Google called Google Analytics. Google Analytics permits us to reach people who have previously visited our site, and show them relevant advertisements when they visit other sites across the Internet in the Google Display Network. This is often called ‘remarketing’.`},{heading:`Opting Out`,body:`You may be able to opt out of customized Google Display Network ads by visiting the Ads Preferences Manager (http://www.google.com/ads/preferences/), and the Google Analytics Opt-out Browser Add-on (http://www.google.ca/ads/preferences/plugin/).`},{heading:`Your Rights`,body:`If you reside in the EU, you have the right under the GDPR to request from us access to and rectification of your Personal Information, data portability, restriction of processing and the right to object to processing of your Personal Information, and the right to file a complaint with a supervisory authority.
55
56Requests for access to and/or rectification of Personal Information and/or complaints in connection with our collection and use of your Personal Information can be sent to [email protected].`},{heading:`Data Processing Addendum for EEA Customers`,body:`If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, the Data Processing Addendum (“DPA”) available at https://hqrentalsoftware.com/dpa is incorporated into and forms part of this Privacy Policy.
57
58The DPA governs our processing of personal data on your behalf and includes all GDPR Article 28 obligations, Standard Contractual Clauses for international data transfers, and sub-processor management procedures.
59
60In case of any conflict between the DPA and this Privacy Policy regarding personal data processing, the DPA shall take precedence.`},{heading:`Changes to this Privacy Policy`,body:`We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you on our website and by email.`}],seoDescription:`Privacy Policy – HQ Rental Software. Read our privacy policy to understand how we collect and use your data`},carjetDataSharingConsentPage:{pageTitle:`Carjet Data Sharing Consent`,title:`Carjet Data Sharing Consent`,updatedOn:`Updated on: 30 August 2024`,sections:[{heading:`Data Sharing Consent`,body:`By proceeding, you agree to allow HQ Rental Software to share your data with Carjet, DoYouSpain, and DoYouItaly through the Carjet integration. This data includes: Rates; Availability; Vehicle Details.`},{heading:`Withdrawal of Consent`,body:`This consent is voluntary, and you may withdraw it at any time by contacting our support team. Please note that the withdrawal of consent will not affect the lawfulness of data processing based on consent before its withdrawal.`},{heading:`Privacy Policy`,body:`Before you agree, please make sure you have read and understood our Privacy Policy, which explains how we collect, use, and protect your data.`}],seoDescription:`Carjet Data Sharing Consent – HQ Rental Software. Updated on: 13 March 2018`},dpaPage:JSON.parse(`{"pageTitle":"Data Processing Addendum","title":"Data Processing Addendum","updatedOn":"Updated on: 3 February 2026","sections":[{"heading":"1. Introduction and Scope","body":"This Data Processing Addendum (\\"DPA\\") forms part of the Terms of Service between HQ Rental Software (\\"Processor\\" or \\"HQ\\") and Customer (\\"Controller\\") and governs the processing of Personal Data (as defined below) by HQ on behalf of Controller.\\n\\nThis DPA applies when Customer is located in the European Economic Area (\\"EEA\\"), Switzerland, or the United Kingdom and uses the Services to process Personal Data of data subjects located in those jurisdictions."},{"heading":"2. Definitions","body":"For purposes of this DPA:\\n\\n\\"Controller\\" means the Customer who determines the purposes and means of processing Personal Data.\\n\\n\\"Data Protection Laws\\" means all applicable laws relating to data protection, privacy and security, including the GDPR, and any implementing, derivative or related legislation, rule and regulation, in each case as amended or replaced from time to time.\\n\\n\\"GDPR\\" means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation).\\n\\n\\"Personal Data\\" means any information relating to an identified or identifiable natural person processed by HQ on behalf of Controller in connection with the Services.\\n\\n\\"Processing\\" has the meaning given in the GDPR and \\"process\\", \\"processes\\" and \\"processed\\" shall be construed accordingly.\\n\\n\\"Processor\\" means HQ Rental Software, which processes Personal Data on behalf of Controller.\\n\\n\\"Services\\" means the HQ Rental Software platform and related services provided to Controller under the Terms of Service.\\n\\n\\"Sub-processor\\" means any third party appointed by HQ to process Personal Data on behalf of Controller in connection with the Services."},{"heading":"3. Roles and Responsibilities","body":"3.1 Controller and Processor\\n\\nThe parties acknowledge and agree that with respect to Personal Data processed in connection with the Services, Controller is the data controller and HQ is the data processor.\\n\\n3.2 Controller's Responsibilities\\n\\
60nController shall: ensure it has all necessary rights and consents to provide Personal Data to HQ for processing under this DPA; comply with all applicable Data Protection Laws in its use of the Services; ensure that its instructions to HQ comply with applicable Data Protection Laws; and inform HQ immediately if it believes HQ is processing Personal Data in violation of applicable Data Protection Laws."},{"heading":"4. Nature and Purpose of Processing","body":"4.1 Processing Details\\n\\nHQ shall process Personal Data only as necessary to provide the Services and as instructed by Controller, which instructions are set forth in the Terms of Service and this DPA.\\n\\nSubject Matter: Processing of Personal Data necessary for the provision of car rental management software services.\\n\\nDuration: For the term of the Services agreement, including any renewal periods, and for the retention period required for backups and legal compliance.\\n\\nPurpose: To enable Controller to manage car rental operations, including online bookings, customer management, payment processing, and operational reporting.\\n\\nNature of Processing: Storage, retrieval, organization, modification, backup, and deletion of Personal Data through the Services.\\n\\nCategories of Data Subjects: Controller's customers (car rental customers), employees, and authorized users of the Services.\\n\\nTypes of Personal Data: Contact information (names, email addresses, phone numbers); identification data (driver's license information, passport data); financial data (payment card metadata, transaction history); booking and rental information (reservation details, vehicle data, rental periods); usage data (IP addresses, login information, system access logs)."},{"heading":"5. Processor Obligations (Article 28 GDPR)","body":"5.1 Processing Instructions\\n\\nHQ shall process Personal Data only on documented instructions from Controller, including with regard to transfers of Personal Data to a third country or international organization, unless required to do so by EU or Member State law. In such case, HQ shall inform Controller of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest.\\n\\n5.2 Confidentiality\\n\\nHQ shall ensure that persons authorized to process Personal Data are subject to confidentiality obligations, whether by contract or statutory duty.\\n\\n5.3 Security of Processing\\n\\nTaking into account the state of the art, costs of implementation, and the nature, scope, context and purposes of processing, HQ shall implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including pseudonymization and encryption of Personal Data where appropriate; the ability to ensure ongoing confidentiality, integrity, availability, and resilience of processing systems; the ability to restore availability and access to Personal Data in a timely manner in the event of a physical or technical incident; and a process for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures.\\n\\nSpecific Security Measures: Encryption of data in transit and at rest; role-based access control and multi-factor authentication with regional permission restrictions; comprehensive audit logging of all data access and modifications retained for minimum 6 months; regular security updates, vulnerability scanning, penetration testing, and DDoS protection; encrypted backups stored in AWS S3 and Glacier with geographic redundancy.\\n\\n5.4 Sub-processors\\n\\nController provides general authorization for HQ to engage Sub-processors to process Personal Data, provided HQ maintains a list of Sub-processors at https://hqrentalsoftware.com/dpa-subprocessors/; Controller may object to a new Sub-processor if it has reasonable grounds relating to data protection compliance; and HQ imposes data protection obligations on Sub-processors that provide at least the same level of protection as this DPA, including appropriate data transfer mechanisms where Sub-processors are located outside the EEA.\\n\\n5.5 Assistance with Data Subject Rights\\n\\nHQ shall, taking into account the nature of processing, assist Controller by appropriate technical and organizational measures in fulfilling Controller's obligation to respond to requests from data subjects exercising their rights under Data Protection Laws (including rights of access, rectification, erasure, data portability, restriction of processing, and objection to processing). Where a data subject submits a request directly to HQ, HQ shall promptly forward such request to Controller unless prohibited by law.\\n\\n5.6 Assistance with Compliance\\n\\nHQ shall, taking into account the nature of processing and information available to HQ, provide reasonable assistance to Controller in ensuring compliance with obligations under Data Protection Laws regarding: security of processing (Article 32 GDPR); personal data breach notification (Articles 33-34 GDPR); data protection impact assessments (Article 35 GDPR); and prior consultation with supervisory authorities (Article 36 GDPR).\\n\\n5.7 Personal Data Breach Notification\\n\\nHQ shall notify Controller without undue delay upon becoming aware of a Personal Data breach affecting Controller's Personal Data. Such n
60otification shall include, to the extent possible: description of the nature of the breach, including the categories and approximate number of data subjects and Personal Data records concerned; the likely consequences of the breach; and measures taken or proposed to address the breach and mitigate its possible adverse effects.\\n\\n5.8 Deletion or Return of Personal Data\\n\\nUpon termination or expiry of the Services, HQ shall, upon Controller's request, delete or return all Personal Data to Controller, unless applicable law requires continued storage.\\n\\n5.9 Audit Rights\\n\\nHQ shall make available to Controller information necessary to demonstrate compliance with this DPA and allow for and contribute to audits, including inspections, conducted by Controller or an auditor mandated by Controller. Controller shall provide HQ with reasonable prior written notice of any intended audit. Any audit shall be conducted during regular business hours, subject to HQ's security and confidentiality policies, and shall not unreasonably interfere with HQ's business activities."},{"heading":"6. International Data Transfers","body":"6.1 Data Locations\\n\\nCustomer data from EEA-based customers is primarily stored in HQ's Netherlands data center (operated by DigitalOcean). This data is replicated to HQ's United States infrastructure (operated by Linode) for the following purposes: backup and disaster recovery (AWS S3 and Glacier); centralized application processing and analytics; internal admin operations and reporting; and staging and development environments for troubleshooting and support. Additionally, Personal Data may be accessed by HQ personnel located globally for technical support, system maintenance, and customer service purposes.\\n\\n6.2 Transfer Mechanisms\\n\\nWhere Personal Data is transferred from the EEA to countries that have not received an adequacy decision from the European Commission, HQ relies on the following mechanisms.\\n\\n6.2.1 Standard Contractual Clauses\\n\\nThe parties agree that, for transfers of Personal Data to the United States and other third countries without an adequacy decision, the Standard Contractual Clauses adopted by the European Commission in Commission Implementing Decision (EU) 2021/914 of 4 June 2021 (the \\"Standard Contractual Clauses\\" or \\"SCCs\\") shall apply, as incorporated by reference in Annex A to this DPA.\\n\\nThe Standard Contractual Clauses are deemed completed as follows: Module 2 (Controller to Processor) applies. Data exporter is Controller (as identified in the Terms of Service). Data importer is HQ Rental Software, Mahaaiweg 4, Willemstad, Curaçao. Clause 9 (Use of sub-processors): Option 2 (General authorization with notice) applies, as described in Section 5.4 of this DPA. Clause 17 (Governing law): The laws of the Member State where Controller is established shall apply; if Controller is not established in a Member State, the laws of Ireland shall apply. Clause 18 (Choice of forum and jurisdiction): The courts of the Member State where Controller is established shall have jurisdiction; if Controller is not established in a Member State, the courts of Ireland shall have jurisdiction.\\n\\n6.2.2 Supplementary Measures\\n\\nIn addition to the Standard Contractual Clauses, HQ has implemented the following supplementary measures: end-to-end encryption of data in transit using TLS 1.3 with strong cipher suites; AES-256 encryption of data at rest; encryption key management with keys stored separately from encrypted data; pseudonymization of certain data fields where feasible; strict access controls limiting personnel access on a need-to-know basis; multi-factor authentication for all administrative access; regional permission controls allowing restriction of staff access to EEA data; comprehensive audit logging with 6-month minimum retention; mandatory confidentiality agreements for all employees and contractors; regular security awareness training; incident response procedures; and Sub-processor contracts with equivalent data protection obligations and appropriate data transfer mechanisms.\\n\\n6.3 Transfer Impact Assessment\\n\\nHQ has conducted a transfer impact assessment pursuant to the recommendations of the European Data Protection Board. Based on this assessment, HQ has determined that: the nature of the data processed is primarily business and transactional data related to car rental operations; the supplementary measures implemented provide effective protection against access by public authorities in third countries; HQ has no reason to believe it would be subject to measures by public authorities that would create a conflict with its data protection obligations;
60 and in the unlikely event of a government access request, HQ would challenge any unlawful or overbroad requests and notify Controller to the extent legally permissible."},{"heading":"7. Liability and Indemnification","body":"Each party's liability arising out of or related to this DPA, whether in contract, tort, or under any other theory of liability, is subject to the limitations and exclusions of liability set forth in the Terms of Service. The parties agree that any regulatory penalties imposed on one party due to the other party's non-compliance with this DPA shall be considered a direct damage for which the non-compliant party shall be liable to the compliant party."},{"heading":"8. Term and Termination","body":"This DPA shall remain in effect for so long as HQ processes Personal Data on behalf of Controller. Upon termination of the Services or this DPA, HQ shall delete or return Personal Data as specified in Section 5.8. The provisions regarding confidentiality, liability, and governing law shall survive termination."},{"heading":"9. General Provisions","body":"9.1 Order of Precedence\\n\\nIn the event of any conflict or inconsistency between this DPA and the Terms of Service, this DPA shall prevail to the extent of the conflict with respect to the processing of Personal Data.\\n\\n9.2 Amendments\\n\\nHQ may update this DPA from time to time to reflect changes in Data Protection Laws, regulatory guidance, or HQ's data processing practices.\\n\\n9.3 Severability\\n\\nIf any provision of this DPA is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely approximates the intent and economic effect of the invalid or unenforceable provision.\\n\\n9.4 Entire Agreement\\n\\nThis DPA, together with the Terms of Service and any applicable Order Forms, constitutes the entire agreement between the parties concerning the processing of Personal Data and supersedes all prior or contemporaneous discussions, agreements, or representations."},{"heading":"Annex A: Standard Contractual Clauses","body":"The Standard Contractual Clauses for the transfer of personal data to processors established in third countries which do not ensure an adequate level of data protection, as adopted by Commission Implementing Decision (EU) 2021/914 of 4 June 2021, are incorporated by reference into this DPA.\\n\\nThe full text of the Standard Contractual Clauses is available at: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj\\n\\nThe parties agree that Module 2 (Controller to Processor) of the Standard Contractual Clauses applies, with the specifications set forth in Section 6.2.1 of this DPA."},{"heading":"10. Contact Information","body":"For questions about this DPA, data processing practices, or to exercise rights under this DPA, Controller may contact HQ at: [email protected]\\n\\nThe current Sub-Processor List is available at: https://hqrentalsoftware.com/dpa-subprocessors\\n\\nHQ Rental Software — Mahaaiweg 4, Willemstad, Curaçao — [email protected] — hqrentalsoftware.com"},{"heading":"Acknowledgment","body":"By accepting the Terms of Service or continuing to use the Services after the effective date of this DPA, Controller acknowledges that it has read, understood, and agrees to be bound by this Data Processing Addendum, including the Standard Contractual Clauses incorporated by reference.\\n\\nThis DPA is effective as of the date Controller first accepts the Terms of Service that reference this DPA or, for existing customers, effective upon posting."}],"seoDescription":"Data Processing Addendum – HQ Rental Software. Updated on: 13 March 2018"}`),dpaSubProcessorsPage:JSON.parse(`{"pageTitle":"Sub-Processors","title":"Sub-Processors","updatedOn":"Updated on: 10 July 2026","sections":[{"heading":"Introduction","body":"This Sub-Processor List identifies all third-party service providers (\\"Sub-Processors\\") that HQ Rental Software engages to process personal data on behalf of our customers located in the European Economic Area (EEA).\\n\\nThis list applies to customers whose data is primarily stored in our Netherlands data center. As outlined in our Data Processing Addendum, customer data may be replicated to our United States infrastru
60cture and accessed by Sub-Processors as described below."},{"heading":"Change Notification Process","body":"HQ Rental Software is committed to maintaining this Sub-Processor List with current and accurate information. This list is regularly reviewed and updated as needed. Customers should check this page periodically for any changes. The most current version of this list is always available at: https://hqrentalsoftware.com/dpa-subprocessors"},{"heading":"Infrastructure & Hosting — DigitalOcean, LLC","body":"Location: United States (New York, NY)\\n\\nData Processing Location: Netherlands (Amsterdam data center)\\n\\nPurpose: Primary cloud hosting infrastructure for EEA customers\\n\\nData Processed: All customer data, including personal data of end-users (names, contact information, booking details, payment metadata)\\n\\nWebsite: https://digitalocean.com"},{"heading":"Infrastructure & Hosting — Linode, LLC (Akamai Technologies)","body":"Location: United States (Philadelphia, PA)\\n\\nData Processing Location: United States\\n\\nPurpose: Centralized data replication, application processing, internal analytics, and staging environments\\n\\nData Processed: Replicated customer data including personal data of end-users\\n\\nWebsite: https://linode.com"},{"heading":"Infrastructure & Hosting — Amazon Web Services, Inc. (AWS)","body":"Location: United States (Seattle, WA)\\n\\nData Processing Location: United States\\n\\nPurpose: Backup storage (S3 and Glacier services)\\n\\nData Processed: Encrypted backups of customer data including personal data\\n\\nWebsite: https://aws.amazon.com"},{"heading":"Infrastructure & Hosting — Cloudflare, Inc.","body":"Location: United States (San Francisco, CA)\\n\\nData Processing Location: Global CDN network including EEA\\n\\nPurpose: Content delivery network (CDN), DDoS protection, DNS services\\n\\nData Processed: IP addresses, HTTP headers, cookies (for security and performance)\\n\\nWebsite: https://cloudflare.com"},{"heading":"Communication Services — Postmark (ActiveCampaign, LLC)","body":"Location: United States (Chicago, IL)\\n\\nData Processing Location: United States and global email infrastructure\\n\\nPurpose: Transactional email delivery (booking confirmations, password resets, notifications)\\n\\nData Processed: Email addresses, customer names, transactional email content\\n\\nWebsite: https://postmarkapp.com"},{"heading":"Payment Processing — Stripe, Inc.","body":"Location: United States (San Francisco, CA)\\n\\nData Processing Location: Global, including United States and EEA\\n\\nPurpose: Payment gateway for credit/debit card processing\\n\\nData Processed: Payment card data, billing information, transaction details\\n\\nWebsite: https://stripe.com"},{"heading":"Payment Processing — Redsys Servicios de Procesamiento, S.L.","body":"Location: Spain (Madrid)\\n\\nData Processing Location: Spain and EEA\\n\\nPurpose: Payment gateway (primarily for Spanish market)\\n\\nData Processed: Payment card data, billing information, transaction details\\n\\nWebsite: https://redsys.es"},{"heading":"Payment Processing — Braintree (PayPal)","body":"Location: United States (Chicago, IL / San Jose, CA)\\n\\nData Processing Location: United States and global payment network\\n\\nPurpose: Payment gateway for credit/debit cards and PayPal\\n\\nData Processed: Payment card data, billing information, transaction details\\n\\nWebsite: https://braintreepayments.com"},{"heading":"Payment Processing — PayPal Holdings, Inc.","body":"Location: United States (San Jose, CA)\\n\\nData Processing Location: United States, EEA (Luxembourg operations), and global\\n\\nPurpose: Alternative payment method\\n\\nData Processed: PayPal account information, transaction details\\n\\nWebsite: https://paypal.com"},{"heading":"Payment Processing — Mollie B.V.","body":"Location: Netherlands (Amsterdam)\\n\\nData Processing Location: Netherlands and EEA\\n\\nPurpose: Payment gateway (popular in European markets)\\n\\nData Processed: Payment card data, billing information, transaction details\\n\\nWebsite: https://mollie.com"},{"heading":"Payment Processing — CX Pay","body":"Location: Curaçao (Willemstad)\\n\\
60nData Processing Location: Curaçao and international payment networks\\n\\nPurpose: Payment gateway\\n\\nData Processed: Payment card data, billing information, transaction details"},{"heading":"Payment Processing — Global Payments Inc.","body":"Location: United States (Atlanta, GA)\\n\\nData Processing Location: United States, EEA, and global operations\\n\\nPurpose: Payment gateway and merchant services\\n\\nData Processed: Payment card data, billing information, transaction details\\n\\nWebsite: https://globalpayments.com"},{"heading":"Payment Processing — Mobipaid","body":"Location: United States (Pittsboro, NC) / South Africa operations\\n\\nData Processing Location: United States and global banking network\\n\\nPurpose: Contactless payment processing and payment links\\n\\nData Processed: Payment card data, billing information, transaction details\\n\\nWebsite: https://mobipaid.com"},{"heading":"Customer Support — Zendesk, Inc.","body":"Location: United States (San Francisco, CA)\\n\\nData Processing Location: United States and global data centers\\n\\nPurpose: Customer support ticketing system\\n\\nData Processed: Support ticket content, customer contact information, conversation history\\n\\nWebsite: https://zendesk.com"},{"heading":"Error Monitoring & Application Performance — Sentry","body":"Location: United States (San Francisco, CA)\\n\\nData Processing Location: United States\\n\\nPurpose: Error tracking, application monitoring, and performance management\\n\\nData Processed: Error logs, stack traces, user context (may include usernames, email addresses, IP addresses), application performance data\\n\\nWebsite: https://sentry.io"},{"heading":"Geolocation Services — MaxMind, Inc.","body":"Location: United States (Waltham, MA)\\n\\nData Processing Location: United States\\n\\nPurpose: IP address geolocation services\\n\\nData Processed: IP addresses for location detection\\n\\nWebsite: https://maxmind.com"},{"heading":"Analytics Services — Google Analytics (Google LLC)","body":"Location: United States (Mountain View, CA)\\n\\nData Processing Location: United States and global Google infrastructure\\n\\nPurpose: Track trial account creation and conversion to subscriptions, website analytics\\n\\nData Processed: IP addresses (anonymized), browser information, user behavior data, conversion events\\n\\nWebsite: https://analytics.google.com"},{"heading":"Analytics Services — Hotjar Ltd","body":"Location: Malta\\n\\nData Processing Location: European Union (AWS EU regions)\\n\\nPurpose: User behavior analytics, heatmaps, session recordings\\n\\nData Processed: User interactions, anonymized session data, feedback responses\\n\\nWebsite: https://hotjar.com"},{"heading":"Analytics Services — PostHog, Inc.","body":"Location: United States (San Francisco, CA)\\n\\nData Processing Location: United States\\n\\nPurpose: Product and website analytics, trial sign-up funnel tracking, and application error monitoring\\n\\nData Processed: IP addresses, browser and device information, page view and interaction events. For visitors who submit the trial sign-up form, this also includes email address, company name, fleet size, and business sector.\\n\\nWebsite: https://posthog.com"},{"heading":"Vehicle API Integrations (Optional)","body":"These services only process data if customers activate these optional features."},{"heading":"Vehicle API Integrations — Axle Technologies, Inc.","body":"Location: United States (Boston, MA)\\n\\nData Processing Location: United States\\n\\nPurpose: Vehicle telematics API for fleet management integrations\\n\\nData Processed: Vehicle identification data, location, odometer, fuel levels (when feature is enabled)\\n\\nWebsite: https://axleapi.com"},{"heading":"Vehicle API Integrations — Smartcar, Inc.","body":"Location: United States (Mountain View, CA)\\n\\nData Processing Location: United States\\n\\nPurpose: Connected vehicle API for car data access\\n\\nData Processed: Vehicle identification data, location, battery/fuel status, odometer (when feature is enabled)\\n\\nWebsite: https://smartcar.com"},{"heading":"Vehicle API Integrations — Zubie, Inc.","body":"Location: United States\\n\\nData Processing Location: United States\\n\\nPurpose: Vehicle telematics and fleet tracking\\n\\nData Processed: Vehicle identification data, location, driving behavior data (when feature is enabled)\\n\\nWebsite: https://zubie.com"},{"heading":"Vehicle API Integrations — Moovetrax","body":"Location: United States (Orlando, FL)\\n\\nData Processing Location: United States\\n\\nPurpose: Vehicle telematics platform\\n\\nData Processed: Vehicle identification data, location, telematics data (when feature is enabled)"},{"heading":"Data Transfer Mechanisms","body":"Transfers within the EEA: Sub-Processors located within the EEA (Redsys, Mollie, Hotjar, and DigitalOcean Netherlands data center) process data within the European Economic Area, requiring no additional transfer mechanisms under GDPR.\\n\\nTransfers to the United States and Other Third Countries: For Sub-Processors located outside the EEA, HQ Rental Software relies on:\\n\\n1. Standard Contractual Clauses (SCCs): We have implemented the European Commission's 
60Standard Contractual Clauses (2021) with all Sub-Processors that process EEA customer data outside the EEA.\\n\\n2. Supplementary Measures: In addition to SCCs, we implement technical and organizational measures including encryption of data in transit (TLS 1.2+) and at rest (AES-256), strong access controls and authentication, regular security audits and assessments, contractual confidentiality obligations, and data minimization practices.\\n\\n3. Other Mechanisms: Some Sub-Processors (e.g., PayPal) rely on additional mechanisms such as Binding Corporate Rules (BCRs) approved by European data protection authorities."},{"heading":"Security and Compliance","body":"All Sub-Processors are contractually required to implement appropriate technical and organizational security measures, process data only on documented instructions from HQ Rental Software, maintain confidentiality of personal data, assist with data subject rights requests, notify HQ Rental Software of any data breaches, and delete or return data upon termination of services."},{"heading":"Contact Information","body":"HQ Rental Software\\n\\nMahaaiweg 4, Willemstad, Curaçao\\n\\nEmail: [email protected]\\n\\nWebsite: https://hqrentalsoftware.com"}],"seoDescription":"HQ Rental Software Sub-Processors list – a complete list of third-party sub-processors used in the delivery of our services"}`),rentcarsDataSharingConsentPage:{pageTitle:`Rentcars Data Sharing Consent`,title:`Rentcars Data Sharing Consent`,updatedOn:`Updated on: 06 December 2024`,sections:[{heading:`Data Sharing Agreement`,body:`By proceeding, you agree to allow HQ Rental Software to share your data with Rentcars through the Rentcars integration. This data includes:
61
62Rates
63
64Availability
65
66Vehicle details`},{heading:`Voluntary Consent and Withdrawal`,body:`This consent is voluntary, and you may withdraw it at any time by contacting our support team. Please note that the withdrawal of consent will not affect the lawfulness of data processing based on consent before its withdrawal.`},{heading:`Privacy Policy`,body:`Before you agree, please make sure you have read and understood our Privacy Policy, which explains how we collect, use, and protect your data.`}],seoDescription:`Rentcars Data Sharing Consent – HQ Rental Software. Updated on: 13 March 2018`},axleDataSharingConsentPage:{pageTitle:`Axle Data Sharing Consent`,title:`Axle Data Sharing Consent`,updatedOn:`Updated on: 27 May 2024`,sections:[{heading:`Data Sharing Agreement`,body:`By proceeding, you agree to allow HQ Rental Software to access customer insurance data through the Axle integration. This data includes:
67
68Insurance Carrier
69
70Policies
71
72Coverages`},{heading:`Voluntary Consent and Withdrawal`,body:`This consent is voluntary, and you may withdraw it at any time by contacting our support team. Please note that the withdrawal of consent will not affect the lawfulness of data processing based on consent before its withdrawal.`},{heading:`Privacy Policy`,body:`Before you agree, please make sure you have read and understood our Privacy Policy, which explains how we collect, use, and protect your data.`}],seoDescription:`Axle Data Sharing Consent – HQ Rental Software. Updated on: 13 March 2018`},zubieDataSharingConsentPage:{pageTitle:`Zubie Data Sharing Consent`,title:`Zubie Data Sharing Consent`,updatedOn:`Updated on: 13 May 2024`,sections:[{heading:`Data Sharing Agreement`,body:`By proceeding, you agree to allow HQ Rental Software to send data about your vehicles based on rental activity to Zubie. This data includes:
73
74Vehicle Status
75
76On-rent date (Contract open date)
77
78Off-rent date (Contract close date)
79
80Expected return date
81
82Sold date
83
84VIN
85
86Vehicle label
87
88Current odometer`},{heading:`Voluntary Consent and Withdrawal`,body:`This consent is voluntary, and you may withdraw it at any time by contacting our support team. Please note that the withdrawal of consent will not affect the lawfulness of data processing based on consent before its withdrawal.`},{heading:`Privacy Policy`,body:`Before you agree, please make sure you have read and understood our Privacy Policy, which explains how we 
88collect, use, and protect your data.`}],seoDescription:`Zubie Data Sharing Consent – HQ Rental Software. Updated on: 13 March 2018`},stagingTrial:{pageTitle:`Start your free trial — HQ Rental Software`,seoDescription:`Create your HQ Rental Software trial account.`,title:`Start your 7-day free trial`,subtitle:`Tell us a bit about your business and we'll set up your account.`,environment:`Staging environment`,environmentOption:`Staging {{number}}`},trialForm:{title:`Start your 7-day free trial with HQ Rental Software`,email:`Email *`,company:`Company *`,phone:`Phone`,website:`Website`,fleetSize:`Fleet Size *`,carRental:`Car Rental`,motorbikeRental:`Motorbike Rental`,boatsRental:`Boats Rental`,equipmentRental:`Equipment Rental`,termsAccept:`I accept the`,termsLink:`Terms of Service`,privacyAccept:`I accept the`,privacyLink:`Privacy Policy`,privacyCookies:`including the Cookies Policy.`,submit:`Submit`,successTitle:`You're all set!`,successMessage:`Check your email for instructions on how to access your trial account.`,errorMessage:`Something went wrong. Please try again.`},faqsPage:{pageTitle:`FAQ`,title:`Frequently Asked Questions`,seoDescription:`Car Rental Booking Software, here we answer your questions including How to install the car reservation system on your website`},faqs:JSON.parse(`{"heading":"Frequently Asked Questions","subheading":"This FAQ section answers the most common questions from our users. If you're looking to learn more about the usage of the software, please visit our","knowledgeBaseLabel":"Knowledge Base.","knowledgeBaseHref":"#","items":[{"question":"How do I install the reservation plugin on my website?","answer":"There are multiple ways to integrate your website with the reservation software backend. The easiest approach is an iframe, which creates a reservation box on your website that you can style with custom colors and fonts to match your branding. If you require more flexibility on the front-end of your website, it is also possible to integrate through our API.","links":[{"label":"our API","href":"https://api-docs.hqrentalsoftware.com/","newTab":true}]},{"question":"How can I accept payments on my website?","answer":"We are integrated with several payment gateways such as Stripe and Global Payments Integrated. You can link your accounts through Settings > Payment Gateways. If you require a different payment integration, please contact our support team and we will be happy to review your request.","links":[{"label":"payment gateways","href":"/integrations","newTab":false}]},{"question":"Can we integrate the reservation software with our bookkeeping software?","answer":"The system integrates with the following accounting platforms: QuickBooks Online, QuickBooks Desktop, Xero, Exact, and Holded. Data can also be exported to Excel for use with other tools.","links":[{"label":"accounting platforms","href":"/integrations","newTab":false}]},{"question":"Can I manage my own rates in the system?","answer":"Yes. HQ gives you full control over your pricing. You can set rates by the minute, hour, day, week, or month, and configure them to decrease automatically for longer rentals. There are also more advanced pricing features, such as seasonal pricing, add-ons, discounts, security deposits, and rate types."},{"question":"In which language is the software available?","answer":"The softw
88are is available in over 30 languages, including English, Spanish, Dutch, Portuguese, French, German, Italian, and many more. Your account comes pre-configured in English, and additional languages can be activated from the Settings section."},{"question":"Will my clients receive a confirmation email after they make an online reservation?","answer":"Yes, the system automatically generates confirmation emails and you are able to customize the content and style of these emails within the Settings of the application."},{"question":"Where is the application hosted?","answer":"Our hosting is based on your region. We have hosting options in the USA, the Netherlands (Europe) or Singapore (Asia). For security and backups please review our Security documentation.","links":[{"label":"Security documentation","href":"/security","newTab":false}]},{"question":"What uptime % does HQ guarantee?","answer":"We guarantee 99.9% uptime. At any moment you can review our uptime performance on our status page.","links":[{"label":"status page","href":"https://status.hqrentalsoftware.com/","newTab":true}]},{"question":"Who will own the data?","answer":"The data is owned by the customer. In any case of termination, we will provide ALL DATA to the client in a readable format such as SQL or CSV. For more information about Data Privacy please review our Privacy policy.","links":[{"label":"Privacy policy","href":"/privacy-policy","newTab":false}]},{"question":"Can I cancel my subscription at any time?","answer":"Yes. You can cancel every month or every year, depending on the subscription you choose."},{"question":"Do you have a mobile app?","answer":"Yes. HQ Rental Software offers a mobile app available for iOS and Android. It allows your team to process the pickup and return, upload pickup/return images, record fuel and odometer readings, and capture the customer’s signature.","links":[{"label":"iOS","href":"https://itunes.apple.com/app/hq-rentals/id1438760375","newTab":true},{"label":"Android","href":"https://play.google.com/store/apps/details?id=com.caagsoftware","newTab":true}]},{"question":"Can I manage multiple locations or branches?","answer":"Yes. HQ supports multi-location and multi-branch setups, allowing you to manage separate fleets, staff, and settings for each location from a single account.","links":[{"label":"multi-location and multi-branch setups","href":"/fleet-management","newTab":false}]},{"question":"Is there an API?","answer":"Yes. HQ offers a REST API for custom integrations. Contact our support team if you need help getting started.","links":[{"label":"REST API","href":"https://api-docs.hqrentalsoftware.com/","newTab":true}]},{"question":"What kind of support do you offer?","answer":"We offer support via support tickets. Our Knowledge Base contains guides, tutorials, and release notes. In addition, Pro and Enterprise customers have access to a dedicated Account Manager and to our Enterprise Support team.","links":[{"label":"Knowledge Base","href":"https://hqrs.notion.site/Knowledge-Base-b3dc775703154b14b2ba62fad43c7032","newTab":true}]},{"question":"Can I customise the look of the booking widget?","answer":"Yes. The booking widget can be styled to match your website’s branding — including colors and fonts. More advanced customization is available via our API integration option.","links":[{"label":"API integration option","href":"/integrations","newTab":false}]}
88,{"question":"Is HQ only for small operators?","answer":"No. HQ powers small, medium, and large operators alike — from a small operator with 5 cars moving from Turo to direct bookings, to a large enterprise running 2,000 vehicles across 10 locations."},{"question":"Can HQ help me build a website?","answer":"Yes. We recently launched a website builder service that lets us build high-performance rental websites integrated with the HQ booking engine, in a fast and economical way. Check out our Marketplace for details.","links":[{"label":"Marketplace","href":"https://hqrs.notion.site/Marketplace-fd863cb8c11d4f1e9e066486d92f226a","newTab":true}]},{"question":"How much does HQ Rental Software cost?","answer":"HQ offers tiered subscription plans designed to fit operators of any size — from small operators with a handful of vehicles to large enterprises with thousands of units across multiple locations. Pricing scales with the size of your fleet and the modules you need (e.g., self-service, telematics, channel integrations). For the latest pricing, visit our Pricing page or contact our sales team for a tailored quote.","links":[{"label":"Pricing page","href":"/pricing","newTab":false}]},{"question":"Is there a free trial available?","answer":"Yes. HQ offers a 7-day free trial so you can explore the platform with no credit card required. Your trial account comes pre-configured in English with sample data, and our onboarding team is available to help you set up your fleet, rates, and booking widget during the trial period.","links":[{"label":"7-day free trial","href":"/pricing","newTab":false}]},{"question":"How long does it take to get set up with HQ Rental Software?","answer":"Most small operators go live within a few days, while mid-sized businesses typically complete onboarding within 2–4 weeks. Larger Enterprise rollouts with multiple locations, custom integrations, or data migration generally take 4–8 weeks. Our onboarding team guides you through fleet setup, rate configuration, payment gateway integration, and booking widget deployment."},{"question":"Can I migrate my existing data from another car rental system?","answer":"Yes. HQ supports data imports for fleet vehicles, customers, reservations, and historical contracts. Our team can help you map data from spreadsheets or other rental platforms into HQ. Contact our support team to discuss the best migration path for your business."},{"question":"Does HQ integrate with online travel agencies (OTAs) like Turo, Booking.com, or Expedia?","answer":"HQ connects to major distribution channels and aggregators, allowing you to publish availability and rates to multiple booking sites from one back-office. The integration is two-way, so reservations from external channels flow directly into HQ and your fleet calendar stays in sync. For the full list of channel partners and current integrations, visit our Integrations page.","links":[{"label":"Integrations page","href":"/integrations","newTab":false}]},{"question":"Does HQ support digital rental agreements and e-signatures?","answer":"Yes. HQ generates rental contracts automatically using your branded templates, and customers can sign them digitally — either on a tablet at the counter, on their own device via a signing link, or through the HQ mobile app at pickup. Signed agreements are stored in the customer record alongside ID scans and damage photos, giving you a fully paperless workflow."},{"question":"Can I offer contactless or self-service car rental with HQ?","answer":"Yes. Our Self-service Car Rental module enables 24/7 contactless pickup and return through key safes, lockboxes, or connected vehicles. Combined with telematics and digital contracts, customers can book, sign, pay, and unlock the vehicle without staff present — ideal for airport locations, off-hour pickups, and lean operations.","links":[{"label":"Self-service Car Rental module","href":"/self-service-car-rental","newTab":false}]},{"question":"Does HQ integrate with telematics and GPS tracking devices?","answer":"Yes. HQ has a built-in Telematics module that integrates with leading hardware providers to capture real-time location, mileage, fuel level and driver behaviour. Telematics data flows directly into the reservation, so you can automate odometer readings, detect unauthorised use, and enable contactless rentals.","links":[{"label":"Telematics module","href":"/telematics","newTab":false}]},{"question":"What reports and analytics are available in HQ Rental Software?","answer":"HQ includes a full reporting suite covering revenue, fleet utilisation, occupancy rate, average rental duration, customer acquisition channels, payment status, damage and maintenance costs, and staff performance. Reports can be filtered by branch, vehicle class, or time period, and exported to Excel or CSV. For deeper analysis, you can connect HQ to BI tools through our API or scheduled exports.","links":[{"label":"our API","href":"https://api-docs.hqrentalsoftware.com/","newTab":true}]},{"question":"Can HQ handle long-term rentals, leases, and subscription-based car rental?","answer":"Yes. HQ supports rental peri
88ods from minutes up to multi-month contracts, with flexible billing cycles for long-term rentals, leases, and car subscription models. You can configure recurring invoicing, mid-contract vehicle swaps, and rolling agreements — making HQ suitable for both daily rental and subscription operators."}]}`),salesAgent:{pageTitle:`Sales Agent`,hero:{eyebrow:`Account Executive at HQ`,bookACall:`Book a Call with`},agentDescriptions:{renato:`I help independent car rental operators replace manual processes, eliminate double bookings, and grow their fleet — all from one platform. If you're running a rental business and want to see what modern fleet management looks like, let's talk.`,derk:`I work with independent car rental operators who are ready to move beyond spreadsheets, paper contracts, and manual bookings. In 30 minutes I can show you exactly how HQ streamlines your operation — and what that looks like for your specific fleet.`,juan:`I partner with independent car rental operators to replace the manual, fragmented processes that slow down growth. In 30 minutes I'll show you HQ running live — and you'll see exactly how much time and revenue you can get back.`},bookACall:{eyebrow:`What's in the 30min call`,title:`Here's Exactly What Happens`,description:`No slides. No pitch. In 30 minutes you get a live walkthrough of HQ built around how your operation currently works.`,illustrationAlt:`Book a call illustration`},ticker:[`4.9 on Capterra`,`+300 Reviews`,`Best Customer Support 2026`,`#1 Car Rental Software`],stats:{items:[{value:`30mins`,label:`Is all it takes`},{value:`1250+`,label:`Operators worldwide`},{value:`85+`,label:`Countries`}]},testimonial:{eyebrow:`Grew from 25 to 150 vehicles on HQ`,quote:`HQ gave us the infrastructure to scale. We couldn't have grown to 150 cars without a platform that could handle the complexity for us.`,company:`SmartWheels`,location:`Curaçao`,ratingLabel:`Rated 4.9 on Capterra`,reviewsLabel:`300+ Reviews`},booking:{title:`Book 30 Minutes With`,bookMeeting:`Book a Meeting With`,calendarSuffix:`'s Calendar`,linkedinSuffix:`'s LinkedIn`,descriptions:{renato:`Renato walks through HQ live — booking flow, fleet tracking, payments, contracts — focused on the parts most relevant to you.`,derk:`Derk walks through HQ live — booking flow, fleet tracking, payments, contracts — focused on the parts most relevant to you.`,juan:`Juan walks through HQ live — booking flow, fleet tracking, payments, contracts — focused on the parts most relevant to you.`},perks:[`No pressure`,`Live custom demo`,`Honest comparison`,`Timeline discussion`]},seoDescription:`Become an HQ Rental Software sales agent and earn commissions by referring rental operators to our platform`},demoCallSteps:{steps:[{title:`{{agentFirstName}} Learns About Your Fleet`,description:`Fleet size, current setup, biggest headaches. The more specific you are, the more useful the next 25 minutes will be.`},{title:`Live Demo With Your Scenario`,description:`{{agentFirstName}} walks through HQ live – booking flow, fleet tracking, payments, contracts – focused on the parts most relevant to you.`},{title:`Your Questions, Honest Answers`,description:`Pricing, migration, timeline, how it compares to what you're using now. Nothing is off the table.`}]},seoDescription:`HQ Car Rental Software, complete fleet management software system incorporates real time availability, online reservation system, online payments, reporting, customizable rental agreements and much more start your free trial today`,gdprPage:{pageTitle:`GDPR`,seoDescription:`Read about HQ and the General Data Protection Regulation (GDPR) to see how we manage and protect your online information and data`,title:`HQ and the General Data Protection Regulation (GDPR)`,intro:`Read about HQ and the General Data Protection Regulation (GDPR) to see how we manage and protect your online information and data.`,updatedOn:`Updated on: 16 June 2020`,sections:[{heading:`What is GDPR?`,body:`The General Data Protection Regulation (GDPR) is a new regulation intended to strengthen and unify data protection for individuals within the European Union (EU). It will regulate how companies process and use personal data and replace the current Data Protection Directive.`},{heading:`What information does the GDPR relate to?`,body:`The GDPR relates to the personal data of EU Citizens.`},{heading:`Who does the GDPR apply to?`,body:`The GDPR applies to 'controllers' and 'processors'.
89
90A controller determines the purposes and means of processing personal data.
91
92A processor is responsible for processing personal data on behalf of a controller.`},{heading:`Does it apply to me?`,body:`It is a common misconception that data protection laws do not apply to small businesses. Greater obligations are placed on larger organisations but there is no "small business exemption". The GDPR will apply to all businesses who handle personal data, regardless of their size.`},{heading:`When does GDPR come into force?`,body:`GDPR comes into force on 25th May 2018. There will be no grace peri
92od, so it is important that companies prepare for the changes now.`},{heading:`What are the consequences of non-compliance?`,body:`If the ICO finds that a company has breached the GDPR they could face fines of up to €20 million, or 4% of worldwide revenue, whichever is higher. Data subjects will also be able to bring claims for compensation in addition to the ICO fines.
93
94The GDPR will also introduce new obligations on businesses to demonstrate accountability and compliance. To demonstrate compliance, businesses will be required to implement appropriate technical and security measures to protect personal data.`},{heading:`Will HQ Rental Software comply with GDPR?`,body:`Yes. HQ will fall under the scope of the regulation as a 'processor' and 'controller' so we fully intend to comply with our GDPR obligations by 25th May 2018. We are currently reviewing and updating (where necessary) our internal processes, procedures, data systems and product features to ensure we are ready for GDPR.`},{heading:`As HQ will be compliant, does that mean my business will automatically comply with the new regulations?`,body:`No. Every company regulated by the GDPR will need to assess its own responsibilities. Full details can be found on the Information Commissioner's Office (ICO) website using the link below.
95
96https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/`},{heading:`What happens next?`,body:`As we move nearer to the GDPR implementation date, we will continue to review and update our activities and processes to ensure compliance.
97
98Companies can keep up to date with the latest GDPR information and developments by visiting the ICO website https://ico.org.uk or subscribing to their Newsletter using the following link: https://ico.org.uk/about-the-ico/news-and-events/e-newsletter/
99
100Please note that this information is not exhaustive or intended to address every aspect of the GDPR and does not constitute legal advice. We would encourage you to contact a legal professional to confirm how the GDPR will affect your business.`}]},securityPage:{pageTitle:`Security`,seoDescription:`Learn about HQ Rental Software security practices — encryption, infrastru
100cture, backups, and compliance — and how we protect your data.`,title:`Security`,updatedOn:`Updated on: 11 February 2026`,sections:[{heading:`Introduction`,body:`HQ Rental Software (by Caag Software) provides a cloud-based information management solution for car rental companies worldwide. Protecting the confidentiality, integrity, and availability of our customers' data is central to how we build and operate our platform. This page provides an overview of the technical and operational measures we have in place to safeguard your information.`},{heading:`Cloud Infrastructure & High Availability`,body:`HQ Rental Software operates on a cloud-based infrastructure hosted in certified Tier 3 data centers, providing enterprise-grade physical security and redundancy. Our infrastructure spans multiple regions — Americas, Europe, and Asia — with region-aware routing to ensure high performance and service continuity.
101
102We guarantee a 99.9% uptime, which can be monitored transparently via our Live Status Page: https://status.hqrentalsoftware.com/`},{heading:`Data Isolation`,body:`Each customer operates on a dedicated and isolated database, ensuring complete separation of data between tenants. This architecture also allows us to move any customer to their own dedicated server if needed.
103
104Uploaded files are stored on secure servers (Amazon S3) without their original filenames. Only the specific tenant database holds the metadata required to access these files.`},{heading:`Encryption & Identity Protection`,body:`All communications between users, third parties, and HQ Rental Software are encrypted using SSL/TLS 1.2/1.3 via HTTPS.
105
106Sensitive data fields, such as API credentials and payment tokens, are encrypted at rest using the AES-256-GCM standard.
107
108User passwords are stored using the bcrypt (12 rounds) one-way hash algorithm. This produces a fixed-length fingerprint that cannot be reversed. Even a small change to the input produces a completely different hash, ensuring that passwords remain protected while still allowing us to verify credentials during login.`},{heading:`Account Security & Two-Factor Authentication (2FA)`,body:`In order to access HQ Rental Software, users are provided with a username and password. It is the responsibility of the user to ensure this username and password combination is kept secure.
109
110As an additional security measure, users can enable Two-Factor Authentication (2FA) directly within their user profiles. 2FA adds a token-based verification step on top of the standard username and password, and we recommend enabling it for accounts handling sensitive data.`},{heading:`Network Security`,body:`HQ Rental Software employs multiple layers of network defense to protect against external threats.
111
112Our servers utilize firewalls that only allow traffic through Port 80 (HTTP) and Port 443 (SSL). Access for system administrators requires unique security certificates — password-based logins and root access are strictly disabled. Once authenticated, administrators must escalate their login status through an additional password.
113
114We use Anti-DDoS protection and a Web Application Firewall (WAF) to filter malicious traffic at the perimeter before it reaches our infrastructure.
115
116Our codebase is continuously scanned for vulnerabilities and insecure data flows through automated security analysis tools. We also proactively monitor for potential leaks of user credentials on the dark web to prevent unauthorized access.`},{heading:`Backups & Redundancy`,body:`Our backup strategy is designed for data integrity and recovery.
117
118We operate a master-slave replication architecture, meaning your data is present in at least two different servers at all times. In addition, we perform automated full database backups every 2 hours during peak business hours (5 AM – 9 PM) based on your region and time zone. System logs are backed up daily.
119
120Database backups are stored indefinitely on Amazon S3 to support long-term auditing and recovery needs.`},{heading:`Email`,body:`HQ Rental Software uses a third-party service to send and receive emails through the system via a shared account / IP address. We make all efforts to prevent being blacklisted by the most popular email services. Users can request a dedicated IP for an extra monthly cost.`},{heading:`Compliance`,body:`HQ Rental Software is committed to meeting international security and privacy governance standards. Our platform and internal processes are designed in alignment with the General Data Protection Regulation (GDPR) and NIST cybersecurity frameworks. We are actively pursuing ISO 27001 and SOC 2 Type 2 certifications.`},{heading:`Contact`,body:`If you have any questions or concerns regarding the security of your data, please contact us at [email protected].`}]},cookieConsent:{title:`Cookie preferences`,message:`We use cookies to run essential site features, analyze traffic, and improve your experience. Choose which cookies we may use — you can change your choice anytime. Learn more in our`,privacyLink:`Privacy Policy.`,accept:`Accept all`,reject:`Reject all`,settings:`Cookie settings`,save:`Save preferences`,settingsIntro:`Manage how we use cookies on this site. Necessary cookies are always active; enable the others to help us improve your experience.`,alwaysOn:`Always on`,categories:{necessary:{label:`Strictly necessary`,description:`Required for the website to function. These cannot be switched off.`},analytics:{label:`Analytics`,description:`Help us understand how visitors use the site through Hotjar heatmaps, session insights, and PostHog product analytics.`},marketing:{label:`Marketing`,description:`Used by Google Tag Manager to measure campaigns and show relevant ads.`},functional:{label:`Functional`,description:`Enable extra features such as the JivoSite live-chat widget.`}}},errorPages:{404:{pageTitle:`Page Not Found`,heading:`There Seems To Be Trouble Under The Hood`,subheading:`Please double check the URL or contact support if the issue persists.`,goBack:`Go Back`,illustrationAlt:`Broken-down car illustration`},500:{pageTitle:`Server Error`,heading:`Something Went Wrong On Our End`,subheading:`An unexpected error occurred. Please try again in a moment or contact support if the issue persists.`,goBack:`Go Back`,illustrationAlt:`Broken-down car illustration`}},caseStudiesPage:{pageTitle:`Success Stories`,seoDescription:`See how rental businesses use HQ to run their fleets, from booking to billing.`,archiveHeading:`Case Studies`,archiveSubheading:`Success stories from real rental businesses.`,breadcrumb:{home:`Home`,archive:`Case Studies`},conversationWith:`A conversation with`,infoPanel:{about:`About`,fleet:`Fleet`,location:`Location`,customerSince:`Customer Since`,customerSinceValue:`{{years}} years ({{year}})`,keyFeatures:`Key Features`},sectors:{carVanRental:`Car & Van Rental`,motorbikesBoats:`Motorbikes & Boats`,equipmentRental:`Equipment Rental`,multiFleetOther:`Multi-Fleet / Other`},moreStories:`More Success Stories`,viewAllStories:`View all stories`,readStory:`Read story`}};export{e as t};
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