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182 183 184<style> 185 .legal-page { 186 padding: 3rem 0; 187 } 188 189 .legal-page h1 { 190 margin-bottom: 1.5rem; 191 color: var(--theme-text); 192 } 193 194 .legal-page h2 { 195 font-size: 1.25rem; 196 font-weight: 600; 197 margin-top: 2rem; 198 margin-bottom: 1rem; 199 color: var(--theme-text); 200 } 201 202 .legal-page p { 203 margin-bottom: 1rem; 204 line-height: 1.7; 205 color: var(--theme-text-light); 206 } 207 208 .legal-page ul { 209 margin-bottom: 1rem; 210 padding-left: 1.5rem; 211 } 212 213 .legal-page li { 214 margin-bottom: 0.5rem; 215 line-height: 1.7; 216 color: var(--theme-text-light); 217 } 218 219 .legal-page a { 220 color: var(--brand-color-one); 221 } 222 223 .legal-page .last-updated { 224 font-size: 0.875rem; 225 color: var(--theme-text-light); 226 margin-bottom: 2rem; 227 } 228</style> 229</head> 230<body data-currency="£" class="bg-light page-privacy"> 231 232 <nav class="navbar navbar-expand-lg"> 233 <div class="container"> 234 <a class="navbar-brand" href="/"> 235 <img src="https://images.alaan.co.uk/cinnamon-brockley/branding/logo.png" alt="Cinnamon Brockley" class="navbar-logo"> 236 </a> 237 <button class="navbar-toggler" type="button" data-bs-toggle="collapse" data-bs-target="#navbarNav"> 238 <span class="navbar-toggler-icon"></span> 239 </button> 240 <div class="collapse navbar-collapse" id="navbarNav"> 241 <ul class="navbar-nav ms-auto"> 242 <li class="nav-item"> 243 <a class="nav-link" href="/">Home</a> 244 </li> 245 <li class="nav-item"> 246 <a class="nav-link nav-cta" href="/order-online">Order Online</a> 247 </li> 248 <li class="nav-item"> 249 <a class="nav-link" href="/info">Info</a> 250 </li> 251 <li class="nav-item"> 252 <a class="nav-link" href="/account/login">Login</a> 253 </li> 254 </ul> 255 </div> 256 </div> 257 </nav> 258 <main> 259<div class="legal-page"> 260 <div class="container"> 261 <div class="row justify-content-center"> 262 <div class="col-lg-8"> 263 <h1>Privacy Policy</h1> 264 <p class="last-updated">Last updated: October 2026</p> 265 266 <p>This privacy policy explains how Cinnamon Brockley ("we", "us", "our") collects, stores and uses personal data about you when you use our online ordering services.</p> 267 268 <p>You may reach our website through third-party ordering links, such as the "Order online" buttons on Google Search and Google Maps. Google collects information about your use of its own services, including clicks on those links, under its own privacy policy: https://policies.google.com/privacy</p> 269 270 <p>Please read this privacy policy carefully before using our website. By accessing and using our website, you confirm that you accept this privacy policy and agree to comply with its terms. If you do not want your data to be used as set out in this policy, you should not use our website.</p> 271 272 <p>Your use of our website, including any orders you place, is also governed by our <a href="/terms-conditions">Terms & Conditions</a>.</p> 273 274 <h2>Who We Are</h2> 275 <p><strong>Sizzler Cinnamon Limited</strong> (trading as Cinnamon Brockley)<br> 276 Company Number: 09735745<br> 277 Registered Office: 10 The Parade, Upper Brockley Road, London, SE4 1SX</p> 278 279 <p>Phone: <a href="tel:02086928998">0208 692 8998</a><br> 280 </p> 281 282 <p>We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.</p> 283 284 <h2>What Information We Collect</h2> 285 <p>When you use our services, we may collect the following information:</p> 286 <ul> 287 <li><strong>Technical data:</strong> IP address, browser type and version, time zone, operating system, and anonymous information collected from cookies to help us improve our website</li> 288 <li><strong>Account data:</strong> Name, email address, telephone number, and delivery address when you register or place an order</li> 289 <li><strong>Order data:</strong> Details of orders you place, including items, delivery preferences, and order history</li> 290 <li><strong>Payment data:</strong> Payment card details are processed securely by our payment provider and are not stored on our servers</li> 291 <li><strong>Communication data:</strong> Any correspondence you send to us</li> 292 </ul> 293 294 <p>Once you register or place an order on our website, we are able to link the information we collect about your browsing activities to your account.</p> 295 296 <h2>How We Use Your Information</h2> 297 <p>We use your information for the following purposes:</p> 298 <ul> 299 <li>Processing and fulfilling your orders</li> 300 <li>Creating and managing your account</li> 301 <li>Communicating with you about your orders and any queries</li> 302 <li>Operating our loyalty programme (if applicable)</li> 303 <li>Improving our website and services</li> 304 <li>Sending you marketing communications (only with your consent)</li> 305 <li>Complying with legal obligations</li> 306 <li>Protecting against fraudulent transactions</li> 307 </ul> 308 309 <h2>Legal Basis for Processing</h2> 310 <p>We process your personal data on the following legal grounds:</p> 311 <ul> 312 <li><strong>Contract:</strong> Processing necessary to fulfil your order</li> 313 <li><strong>Consent:</strong> For marketing communications and non-essential cookies</li> 314 <li><strong>Legitimate interests:</strong> To improve our services and protect our business</li> 315 <li><strong>Legal obligation:</strong> To comply with applicable laws</li> 316 </ul> 317 318 <h2>Third-Party Service Providers</h2> 319 <p>We work with trusted third-party service providers to deliver our services. Your personal data may be shared with:</p> 320 <ul> 321 <li><strong>Menyu Ltd:</strong> Online ordering platform provider</li> 322 <li><strong>Ryft:</strong> Payment processing. Your payment details are encrypted and processed in accordance with Payment Card Industry Data Security Standards (PCI DSS). We do not store your full card details on our servers. <a href="https://www.ryftpay.com/privacy" target="_blank" rel="noopener">Privacy Policy</a></li> 323 <li><strong>Uber Direct:</strong> Delivery fulfilment. We share your name, delivery address, and phone number to facilitate delivery. <a href="https://www.uber.com/legal/en
323/document/?name=privacy-notice" target="_blank" rel="noopener">Privacy Policy</a></li> 324 <li><strong>Amazon Web Services:</strong> Email delivery. <a href="https://aws.amazon.com/privacy/" target="_blank" rel="noopener">Privacy Policy</a></li> 325 <li><strong>Google:</strong> Address validation and delivery distance calculation. <a href="https://policies.google.com/privacy" target="_blank" rel="noopener">Privacy Policy</a></li> 326 </ul> 327 328 <p>We do not sell your personal data to third parties.</p> 329 330 <h2>Data Retention</h2> 331 <p>We retain your personal data for as long as necessary to fulfil the purposes for which it was collected:</p> 332 <ul> 333 <li><strong>Account data:</strong> Until you request deletion or 3 years of inactivity</li> 334 <li><strong>Order data:</strong> 7 years for tax and legal purposes</li> 335 <li><strong>Marketing preferences:</strong> Until you unsubscribe</li> 336 </ul> 337 338 <h2>Data Security</h2> 339 <p>We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.</p> 340 341 <h2>Your Rights</h2> 342 <p>Under UK data protection law, you have the following rights:</p> 343 <ul> 344 <li><strong>Right of access:</strong> Request a copy of your personal data</li> 345 <li><strong>Right to rectification:</strong> Request correction of inaccurate data</li> 346 <li><strong>Right to erasure:</strong> Request deletion of your data (subject to legal requirements)</li> 347 <li><strong>Right to restrict processing:</strong> Request limitation of how we use your data</li> 348 <li><strong>Right to data portability:</strong> Request transfer of your data</li> 349 <li><strong>Right to object:</strong> Object to processing based on legitimate interests</li> 350 <li><strong>Right to withdraw consent:</strong> Withdraw consent for marketing at any time</li> 351 </ul> 352 353 <p>To exercise any of these rights, please contact us using the details above. We will respond within one month.</p> 354 355 <h2>Cookies</h2> 356 <p>Our website uses essential cookies to make our services work. Cookies are small text files stored on your device. We use them for:</p> 357 <ul> 358 <li>Keeping you logged in</li> 359 <li>Remembering your cart contents</li> 360 <li>Storing your cookie preference</li> 361 </ul> 362 363 <p>We do not use any analytics, advertising, or tracking cookies. You can control cookies through your browser settings, but disabling them may affect website functionality.</p> 364 365 <p>You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.</p> 366 367 <h2>Passwords</h2> 368 <p>If you create an account, you are responsible for keeping your password secure. Never share your password with anyone. If you suspect unauthorised access to your account, change your password immediately.</p> 369 370 <p>We will never contact you to ask for your password.</p> 371 372 <h2>Children's Privacy</h2> 373 <p>Our website is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child, please contact us immediately.</p> 374 375 <h2>Changes to This Policy</h2> 376 <p>We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.</p> 377 378 <h2>Complaints</h2> 379 <p>If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):</p> 380 <p>Website: <a href="https://ico.org.uk" target="_blank" rel="noopener">ico.org.uk</a><br> 381 Helpline: 0303 123 1113</p> 382 383 <h2>Contact Us</h2> 384 <p>If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us:</p> 385 <p><strong>Sizzler Cinnamon Limited</strong><br> 386 10 The Parade, Upper Brockley Road, London, SE4 1SX<br> 387 Phone: <a href="tel:02086928998">0208 692 8998</a><br> 388 </p> 389 </div> 390 </div> 391 </div> 392</div> 393 </main> 394 <div class="cookie-notice" id="cookieNotice"> 395 <div class="container"> 396 <p>We use essential cookies to make ordering work. <a href="/privacy-policy">Learn more</a></p> 397 <button type="button" class="btn btn-sm btn-light" onclick="dismissCookieNotice()">OK</button> 398 </div> 399 </div> 400 <footer class="bg-dark text-white py-4"> 401 <div class="container text-center"> 402 <p class="mb-0">© 2026 Cinnamon Brockley. All rights reserved.</p> 403 <p class="mb-0 mt-2"> 404 <a href="/privacy-policy" class="text-white-50">Privacy</a> | 405 <a href="/terms-conditions" class="text-white-50">Terms</a> 406 | <a href="/subscribe" class="text-white-50">Subscribe</a> 407 </p> 408 <p class="mb-0 mt-2 small text-white-50">
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