1"use strict";(globalThis.webpackChunkbitpart_docs=globalThis.webpackChunkbitpart_docs||[]).push([[8450],{86292(e,t,o){o.r(t),o.d(t,{assets:()=>l,contentTitle:()=>d,default:()=>a,frontMatter:()=>r,metadata:()=>i,toc:()=>c});const i=JSON.parse('{"id":"Troubleshooting/bitbox-usbc-troubleshooting","title":"bitbox USB-C Not Detected","description":"If your device (iOS, iPadOS, macOS, or cameras like the Sony FX6) does not recognize your bitbox as an Ethernet device, the ethernet controller is likely in the wrong mode.","source":"@site/docs/Troubleshooting/bitbox-usbc-troubleshooting.md","sourceDirName":"Troubleshooting","slug":"/Troubleshooting/bitbox-usbc-troubleshooting","permalink":"/docs/Troubleshooting/bitbox-usbc-troubleshooting","draft":false,"unlisted":false,"tags":[],"version":"current","frontMatter":{},"sidebar":"tutorialSidebar","previous":{"title":"Troubleshooting","permalink":"/docs/category/troubleshooting-1"},"next":{"title":"Pairing Issues","permalink":"/docs/Troubleshooting/pairing-issues"}}');var n=o(74848),s=o(28453);const r={},d="bitbox USB-C Not Detected",l={},c=[{value:"USB Modes",id:"usb-modes",level:2},{value:"Required Tools",id:"required-tools",level:2},{value:"Steps",id:"steps",level:2},{value:"Driver Downloads",id:"driver-downloads",level:2}];function h(e){const t={a:"a",admonition:"admonition",h1:"h1",h2:"h2",header:"header",li:"li",ol:"ol",p:"p",strong:"strong",table:"table",tbody:"tbody",td:"td",th:"th",thead:"thead",tr:"tr",ul:"ul",...(0,s.R)(),...e.components};return(0,n.jsxs)(n.Fragment,{children:[(0,n.jsx)(t.header,{children:(0,n.jsx)(t.h1,{id:"bitbox-usb-c-not-detected",children:"bitbox USB-C Not Detected"})}),"\n",(0,n.jsx)(t.p,{children:"If your device (iOS, iPadOS, macOS, or cameras like the Sony FX6) does not recognize your bitbox as an Ethernet device, the ethernet controller is likely in the wrong mode."}),"\n",(0,n.jsx)(t.admonition,{type:"tip",children:(0,n.jsxs)(t.p,{children:["For more information about bitbox USB-C functions and modes, please review the ",(0,n.jsx)(t.a,{href:"https://docs.bitpart.com/docs/bitbox/usbc-functions",children:"USB-C Functions"})," article."]})}),"\n",(0,n.jsx)(t.h2,{id:"usb-modes",children:"USB Modes"}),"\n",(0,n.jsx)(t.p,{children:"The bitbox has two USB-C modes controlled by an internal switch:"}),"\n",(0,n.jsxs)(t.table,{children:[(0,n.jsx)(t.thead,{children:(0,n.jsxs)(t.tr,{children:[(0,n.jsx)(t.th,{children:"Mode"}),(0,n.jsx)(t.th,{children:"Protocol"}),(0,n.jsx)(t.th,{children:"Compatible Devices"})]})}),(0,n.jsxs)(t.tbody,{children:[(0,n.jsxs)(t.tr,{children:[(0,n.jsx)(t.td,{children:(0,n.jsx)(t.strong,{children:"X-Mode"})}),(0,n.jsx)(t.td,{children:"CDC-NCM"}),(0,n.jsx)(t.td,{children:"Embedded devices: Sony FX6, Sony FX3/FX30, GoPro"})]}),(0,n.jsxs)(t.tr,{children:[(0,n.jsx)(t.td,{children:(0,n.jsx)(t.strong,{children:"A-Mode"})}),(0,n.jsx)(t.td,{children:"RNDIS/ECM"}),(0,n.jsx)(t.td,{children:"macOS, Windows, Linux, iPadOS, iOS, Android"})]})]})]}),"\n",(0,n.jsx)(t.h2,{id:"required-tools",children:"Required Tools"}),"\n",(0,n.jsxs)(t.ul,{children:["\n",(0,n.jsx)(t.li,{children:"1.5mm hex driver"}),"\n",(0,n.jsx)(t.li,{children:"Spudger"}),"\n"]}),"\n",(0,n.jsx)(t.h2,{id:"steps",children:"Steps"}),"\n",(0,n.jsxs)(t.ol,{children:["\n",(0,n.jsx)(t.li,{children:"Power down bitbox."}),"\n",(0,n.jsx)(t.li,{children:"Remove the back plate of the bitbox, there are 4 M2.5 screws which hold it on."}),"\n",(0,n.jsxs)(t.li,{children:["Locate the ",(0,n.jsx)(t.strong,{children:"USB-Mode"})," switch as in the photo below."]}),"\n",(0,n.jsx)(t.li,{children:"Flip the switch to the appropriate mode for your device (see table above)."}),"\n"]}),"\n",(0,n.jsx)("img",{src:"/img/troubleshooting/bitbox_open_back_usb_switch.png",alt:"Interior of bitbox showing USB-Mode switch location, with switch set to A Mode position",className:"screenshot-mobile"}),"\n",(0,n.jsx)(t.h2,{id:"driver-downloads",children:"Driver Downloads"}),"\n",(0,n.jsx)(t.p,{children:"Most devices support bitbox natively without additional drivers. If your device requires a driver, download from the official ASIX website:"}),"\n",(0,n.jsxs)(t.ul,{children:["\n",(0,n.jsx)(t.li,{children:(0,n.jsx)(t.a,{href:"https://www.asix.com.tw/en/product/USBEthernet/Super-Speed_USB_Ethernet/AX88179A",children:"AX88179A Product Page + Drivers"})}),"\n"]})]})}function a(e={}){const{wrapper:t}={...(0,s.R)(),...e.components};return t?(0,n.jsx)(t,{...e,children:(0,n.jsx)(h,{...e})}):h(e)}},28453(e,t,o){o.d(t,{R:()=>r,x:()=>d});var i=o(96540);const n={},s=i.createContext(n);function r(e){const t=i.useContext(s);return i.useMemo(function(){return"function"==typeof e?e(t):{...t,...e}},[t,e])}function d(e){let t;return t=e.disableParentContext?"function"==typeof e.components?e.components(n):e.components||n:r(e.components),i.createElement(s.Provider,{value:t},e.children)}}}]);
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