https://app.backstagebaton.com/assets/TermsPage-DSd7aIwL.js

1import{w as a,p as e,L as t}from"./chunk-QUQL4437-BmAooogr.js";const s=a(function(){return e.jsxs("main",{className:"pt-28 pb-20 bg-white",children:[e.jsxs(e.Fragment,{children:[e.jsx("title",{children:"Terms of Service | Backstage Baton"}),e.jsx("meta",{name:"description",content:"Terms of Service for Backstage Baton's membership management platform, SMS notification service, and AI-assisted features."}),e.jsx("link",{rel:"canonical",href:"https://app.backstagebaton.com/terms"})]}),e.jsxs("div",{className:"max-w-3xl mx-auto px-6",children:[e.jsx("h1",{className:"text-3xl md:text-4xl font-bold text-primary mb-2",children:"Terms of Service"}),e.jsx("p",{className:"text-gray-500 text-sm mb-10",children:"Effective date: September 14, 2026"}),e.jsxs("div",{className:"space-y-8 text-gray-700 text-sm leading-relaxed",children:[e.jsxs("section",{id:"acceptance",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"1. Acceptance of Terms"}),e.jsx("p",{children:'By accessing or using the Backstage Baton platform, website, or SMS notification service (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. Backstage Baton LLC ("Backstage Baton," "we," "us," or "our") may update these Terms from time to time; we will post the updated Terms on this page with a revised effective date, and material changes will be communicated to organization owners by email. Continued use of the Service after the effective date of an update constitutes acceptance. You affirm that you have authority to bind the organization on whose behalf you are accepting these Terms.'})]}),e.jsxs("section",{id:"definitions",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"2. Definitions"}),e.jsxs("ul",{className:"list-disc pl-6 space-y-1",children:[e.jsxs("li",{children:[e.jsx("strong",{children:'"Service"'})," — the Backstage Baton platform, website, mobile/web app, SMS notification service, and related features."]}),e.jsxs("li",{children:[e.jsx("strong",{children:'"Organization"'})," — a band, orchestra, choir, ensemble, or other group that subscribes to the Service."]}),e.jsxs("li",{children:[e.jsx("strong",{children:'"Member"'})," — an individual added to an Organization's roster or who has a user account with the Service."]}),e.jsxs("li",{children:[e.jsx("strong",{children:'"Customer Data"'})," — all data uploaded to or generated within the Service by an Organization or its Members."]}),e.jsxs("li",{children:[e.jsx("strong",{children:'"Subscription"'})," — a paid plan (Essentials or Complete) on a monthly or annual billing interval."]})]})]}),e.jsxs("section",{id:"service-description",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"3. Service Description"}),e.jsx("p",{children:"Backstage Baton is a multi-tenant membership management platform for community bands, orchestras, choirs, and ensembles. The Service includes member roster management, performance and rehearsal scheduling, music library tracking, equipment and instrument loans, dues and payment collection, communications (email and SMS), attendance tracking, and related organizational tools. Some features use Anthropic's Claude API to read and draft text and images, such as importing files, reading photos of score pages, and drafting messages. The Service is provided on a subscription basis to Organizations, and individual Members access it through their Organization's account."})]}),e.jsxs("section",{id:"accounts",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"4. Accounts & Access"}),e.jsxs("p",{className:"mb-3",children:["Organization administrators are responsible for managing their Members' access to the platform. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to notify us immediately of any unauthorized use at"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-accent hover:underline",children:"[email protected]"}),"."]}),e.jsx("p",{className:"mb-3",children:"We may suspend or terminate accounts that violate these Terms, the Acceptable Use Policy, or applicable law, or that engage in abusive, fraudulent, or unlawful activity."}),e.jsx("p",{children:"You represent that you have all rights, consents, and authority required to collect and provide to the Service the Customer Data you submit — including, where required by law, verifiable parental or guardian consent for Members under 13 (see Section 11)."})]}),e.jsxs("section",{id:"sms-terms",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"5. SMS Notification Service"}),e.jsx("p",{className:"mb-3",children:"Backstage Baton provides an SMS notification service that allows organizations to send text messages to their members. By providing your phone number and opting in to SMS notifications, you agree to the following terms:"}),e.jsxs("div",{className:"bg-gray-50 border border-gray-200 rounded-xl p-5 space-y-4",children:[e.jsxs("div",{children:[e.jsx("p",{className:"font-semibold text-primary",children:"Program Name"}),e.jsx("p",{children:"Backstage Baton SMS Notifications"})]}),e.jsxs("div",{children:[e.jsx("p",{className:"font-semibold text-primary",children:"Message Types"}),e.jsx("p",{children:"Rehearsal reminders, performance schedule updates, cancellation notices, attendance confirmations, and other time-sensitive organization communications."})]}),e.jsxs("div",{children:[e.jsx("p",{className:"font-semibold text-primary",children:"Message Frequency"}),e.jsx("p",{children:"Message frequency varies based on your organization's activity, typically about 2–8 messages per month."})]}),e.jsxs("div",{children:[e.jsx("p",{className:"font-semibold text-primary",children:"Message & Data Rates"}),e.jsx("p",{children:"Message and data rates may apply. Backstage Baton does not charge for SMS messages, but your mobile carrier's standard messaging rates apply."})]}),e.jsxs("div",{children:[e.jsx("p",{className:"font-semibold text-primary",children:"Opt-Out"}),e.jsxs("p",{children:["You can opt out at any time by replying ",e.jsx("strong",{children:"STOP"})," to any message. You will receive a confirmation message and no further SMS messages will be sent. You may also disable SMS notifications in your Backstage Baton account settings."]})]}),e.jsxs("div",{children:[e.jsx("p",{className:"font-semibold text-primary",children:"Help"}),e.jsxs("p",{children:["Reply ",e.jsx("strong",{children:"HELP"})," to any message for support information. You can also email ",e.jsx("a",{href:"mailto:[email protected]",className:"text-accent hover:underline",children:"[email protected]"})," or contact your organization administrator."]})]}),e.jsxs("div",{children:[e.jsx("p",{className:"font-semibold text-primary",children:"Consent"}),e.jsx("p",{children:"Consent to receive SMS messages is not a condition of purchase. Members affirmatively opt themselves in, from a consent link emailed to them or in Notification Preferences, and may opt out of SMS at any time without affecting their membership."})]}),e.jsxs("div",{children:[e.jsx("p",{className:"font-semibold text-primary",children:"Supported Carriers"}),e.jsx("p",{children:"SMS messages are supported on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages."})]})]}),e.jsxs("p",{className:"mt-3",children:["Full SMS program terms are at ",e.jsx(t,{to:"/sms",className:"text-accent hover:underline",children:"/sms"}),"."]})]}),e.jsxs("section",{id:"subscriptions",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"6. Subscriptions, Free Trial & Billing"}),e.jsxs("p",{className:"mb-3",children:["Backstage Baton offers tiered Subscription plans (Essentials, Complete) billed monthly or annually, following a ",e.jsx("strong",{children:"90-day free trial of the Complete plan"}),". Pricing is published at"," ",e.jsx(t,{to:"/pricing",className:"text-accent hover:underline",children:"/pricing"}),". By subscribing, you authorize us to charge the payment method on file at the applicable rate."]}),e.jsxs("div",{className:"bg-gray-50 border border-gray-200 rounded-xl p-5 mb-3",children:[e.jsx("p",{className:"font-semibold text-primary mb-1",children:"Automatic renew

1al"}),e.jsxs("p",{children:["Your subscription ",e.jsx("strong",{children:"automatically renews"})," at the end of each billing period (monthly or annual) and your payment method will be charged the then-current rate ",e.jsx("strong",{children:"until you cancel"}),". You can cancel anytime on the ",e.jsx("strong",{children:"Billing"})," page in your account or by emailing"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-accent hover:underline",children:"[email protected]"}),"; cancellation stops the next renewal."]})]}),e.jsxs("p",{children:["Cancellations, refunds, trials, billing errors, plan changes, and chargebacks are described in our"," ",e.jsx(t,{to:"/refunds",className:"text-accent hover:underline",children:"Refund & Cancellation Policy"}),", which is incorporated into these Terms. For billing questions, contact"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-accent hover:underline",children:"[email protected]"}),"."]})]}),e.jsxs("section",{id:"acceptable-use",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"7. Acceptable Use"}),e.jsxs("p",{className:"mb-3",children:["Your use of the Service is governed by the"," ",e.jsx(t,{to:"/acceptable-use",className:"text-accent hover:underline",children:"Acceptable Use Policy"}),' ("AUP"), which is incorporated into these Terms. Without limiting the AUP, you agree not to:']}),e.jsxs("ul",{className:"list-disc pl-6 space-y-1",children:[e.jsx("li",{children:"send unsolicited messages (spam) via SMS, email relay, or other communications tools;"}),e.jsx("li",{children:"transmit content that is unlawful, harmful, threatening, abusive, infringing, or otherwise objectionable;"}),e.jsx("li",{children:"impersonate any person or entity;"}),e.jsx("li",{children:"attempt to gain unauthorized access to the Service or other Organizations' data;"}),e.jsx("li",{children:"scrape, crawl, or harvest data except through features provided for export;"}),e.jsx("li",{children:"upload viruses, malware, or other harmful code;"}),e.jsx("li",{children:"resell, sublicense, or use the Service to manage organizations not covered by your Subscription."})]}),e.jsx("p",{className:"mt-3",children:"SMS messages sent through the platform must be relevant to the Organization's activities and directed only to Members who have been added to the Organization's roster and opted in."})]}),e.jsxs("section",{id:"intellectual-property",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"8. Customer Data & Music Rights"}),e.jsxs("p",{className:"mb-3",children:["Your Organization retains ownership of all Customer Data. We claim no ownership rights over your Customer Data. You grant us a limited, non-exclusive license to host, store, transmit, and process your Customer Data solely to provide and improve the Service consistent with our"," ",e.jsx(t,{to:"/privacy",className:"text-accent hover:underline",children:"Privacy Policy"}),", and to add to the catalog shared with other organizations the non-personal facts about pieces of music described below."]}),e.jsxs("p",{children:[e.jsx("strong",{children:"Music rights."})," The Service's music library is a cataloging and planning tool. You are solely responsible for lawfully obtaining all rights to the music your Organization performs, rehearses, copies, or distributes — including public-performance licenses (e.g., ASCAP/BMI/SESAC), publisher rentals, and mechanical/sync rights where applicable. Backstage Baton grants no music rights and does not distribute scores or recordings."]}),e.jsxs("p",{className:"mt-3",children:[e.jsx("strong",{children:"Score photos."}),` If your Organization photographs a score page to record which parts a set of music contains, the photo is stored privately in your Organization's account, is visible in the Service only to people in your Organization who can edit its music library, and is never shown to other organizations. The list of parts read from it (for example, "1st Bb Clarinet") may be added to our shared catalog of pieces, so other organizations that own the same piece can see which parts it has; the photo itself is not shared.`]})]}),e.jsxs("section",{id:"ip-ownership",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"9. Intellectual Property"}),e.jsx("p",{children:"The Backstage Baton platform, including its design, code, features, branding, and content (excluding Customer Data), is the property of Backstage Baton LLC and is protected by U.S. and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Service per your Subscription tier. All rights not expressly granted are reserved."})]}),e.jsxs("section",{id:"data-privacy",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"10. Privacy & Data Protection"}),e.jsxs("p",{children:["Your use of the Service is also governed by our"," ",e.jsx(t,{to:"/privacy",className:"text-accent hover:underline",children:"Privacy Policy"}

1),', which describes how we collect, use, and protect personal information. For member data entered into the Service, your Organization is the data controller (or "business") and Backstage Baton is the data processor (or "service provider"). A Data Processing Addendum (DPA) is available to subscribing Organizations on request at'," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-accent hover:underline",children:"[email protected]"}),"."]})]}),e.jsxs("section",{id:"children",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"11. Children & Minors"}),e.jsxs("p",{children:["The Service may be used by Organizations whose Members include minors (for example, youth or school ensembles). The Service is not directed to children, and we do not knowingly collect personal information directly from children via our marketing website or a child-facing signup. When your Organization adds a Member who is a minor, ",e.jsx("strong",{children:"you represent that you have all consents required by applicable law, including verifiable parental or guardian consent for Members under 13"})," ","under the Children's Online Privacy Protection Act (COPPA) and any consent required by state law or by FERPA where you are an educational institution. Parents and guardians may contact"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-accent hover:underline",children:"[email protected]"})," ","with takedown requests; see the Children's Privacy section of our Privacy Policy."]})]}),e.jsxs("section",{id:"termination",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"12. Termination & Data Export"}),e.jsxs("p",{children:["You may cancel your Subscription at any time per Section 6 and the Refund & Cancellation Policy. We may terminate or suspend your access to the Service at any time for material breach of these Terms, the AUP, or applicable law, generally with reasonable notice and an opportunity to cure where practical, and immediately for conduct that threatens the Service or other customers. Canceling a Subscription does not by itself delete Customer Data. When your Organization's account is closed, its Customer Data is kept for ",e.jsx("strong",{children:"90 days"})," so it can be restored or exported, and then permanently deleted. An account that became read-only when its trial or Subscription ended and then went unused is closed after written notice and permanently deleted 30 days after closing, as described in the Data Retention section of our"," ",e.jsx(t,{to:"/privacy",className:"text-accent hover:underline",children:"Privacy Policy"}),". Retention required for legal, tax, or accounting compliance may extend these periods for financial records such as invoices. CSV export is available at any time on all plans."]})]}),e.jsxs("section",{id:"org-payments",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"13. Payments to Your Organization"}),e.jsxs("p",{children:["If your Organization collects dues, donations, or other payments through the Service, it does so through its own Stripe account connected to the Service. ",e.jsx("strong",{children:"Your Organization is the merchant of record"}),": the money goes to your Organization's Stripe account, not to Backstage Baton, and Backstage Baton is not a party to the transaction between your Organization and the person paying. Your Organization is responsible for its relationship with Stripe (including Stripe's terms), for what it charges and how it describes it, for refunds and disputes with the people who pay it, for any taxes, and for the accuracy of any receipts or donation statements it sends, including any statement about whether a payment is tax-deductible. Backstage Baton does not currently charge a fee on these payments;

1 Stripe's own processing fees apply. If your Organization's account is deleted, we disconnect the Service from your Stripe account; the Stripe account and its funds remain yours."]})]}),e.jsxs("section",{id:"org-agreements",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"14. Agreements Your Organization Writes"}),e.jsx("p",{children:"The Service lets your Organization write agreements (for example, an equipment or instrument loan agreement), collect signatures online through a link, or record a signed paper copy. Your Organization writes the terms of those agreements and is the party to them; Backstage Baton is not. We record who signed, when, and the version they signed, but we make no claim that any agreement is enforceable, sufficient for your purposes, or compliant with the law where you operate, and we do not provide legal advice. Your Organization is responsible for the wording, and for obtaining a parent's or guardian's signature where a Member is a minor."})]}),e.jsxs("section",{id:"disclaimers",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"15. Disclaimers"}),e.jsxs("p",{className:"mb-3",children:["The Service is provided ",e.jsx("strong",{children:'"as is" and "as available"'})," without warranties of any kind, express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. We do not guarantee that the Service will be uninterrupted, secure, or error-free."]}),e.jsx("p",{className:"mb-3",children:"SMS message delivery depends on third-party carriers and is not guaranteed. We are not responsible for messages that are delayed, undelivered, blocked, or filtered by carriers."}),e.jsx("p",{children:"AI-assisted features (e.g., smart import, weekly digest composition, music enrichment) generate output based on inputs you provide. You are responsible for reviewing AI-generated output before relying on or distributing it."})]}),e.jsxs("section",{id:"liability",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"16. Limitation of Liability"}),e.jsx("p",{className:"mb-3",children:"To the maximum extent permitted by law, Backstage Baton LLC and its officers, members, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost profits, lost data, lost goodwill, or business interruption — arising out of or relating to the Service or these Terms, even if advised of the possibility of such damages."}),e.jsxs("p",{className:"mb-3",children:[e.jsx("strong",{children:"Aggregate cap."})," To the maximum extent permitted by law, Backstage Baton LLC's total aggregate liability for any and all claims arising out of or relating to the Service or these Terms shall not exceed the greater of (a) the total amount you paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100)."]}),e.jsx("p",{children:"Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages; in such jurisdictions, our liability is limited to the maximum extent permitted by law."})]}),e.jsxs("section",{id:"indemnification",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"17. Indemnification"}),e.jsx("p",{children:"You will defend, indemnify, and hold harmless Backstage Baton LLC and its officers, members, employees, and contractors from and against any third-party claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your or your Organization's Customer Data; (b) your or your Members' use of the Service in violation of these Terms, the AUP, or applicable law; (c) infringement of third-party intellectual-property or privacy rights by content you upload or transmit through the Service (including music for which you lack the required licenses); or (d) your breach of the representations in Sections 4 and 11."})]}),e.jsxs("section",{id:"governing-law",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"18. Governing Law & Dispute Resolution"}),e.jsx("p",{className:"mb-3",children:"These Terms are governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict-of-law provisions. The exclusive venue for any dispute, claim, or proceeding arising out of or relating to these Terms or the Service shall be the state or federal courts located in Douglas County, Colorado, and you consent to the personal jurisdiction of those courts."}),e.jsx("p",{children:"Notwithstanding the foregoing, either party may bring a claim in small-claims court if it qualifies for that court's jurisdiction, and we may seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property or the Service."})]}),e.jsxs("section",{id:"misc",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"19. Miscellaneous"}),e.jsxs("ul",{className:"list-disc pl-6 space-y-1",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Entire agreement."}

1)," These Terms, together with the Privacy Policy, Refund & Cancellation Policy, AUP, and any executed DPA, are the entire agreement and supersede any prior agreements."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Severability."})," If any provision is held unenforceable, the remaining provisions remain in full effect."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"No waiver."})," Failure to enforce any right does not waive that right."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Assignment."})," You may not assign these Terms without our prior written consent. We may assign in connection with a merger, acquisition, or sale of assets."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Notices."})," Notices to you may be sent to the email address on file for your Organization. Notices to us go to ",e.jsx("a",{href:"mailto:[email protected]",className:"text-accent hover:underline",children:"[email protected]"}),"."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Custom or enterprise agreements."})," Where you and Backstage Baton have signed a separate order form, MSA, or DPA, that document controls to the extent it conflicts with these Terms."]})]})]}),e.jsxs("section",{id:"contact",children:[e.jsx("h2",{className:"text-lg font-bold text-primary mb-3",children:"20. Contact Us"}),e.jsxs("p",{children:["General:"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-accent hover:underline",children:"[email protected]"}),e.jsx("br",{}),"Billing:"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-accent hover:underline",children:"[email protected]"}),e.jsx("br",{}),"Privacy:"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-accent hover:underline",children:"[email protected]"}),e.jsx("br",{}),"Legal / DPA requests:"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-accent hover:underline",children:"[email protected]"})]}),e.jsx("p",{className:"mt-3 text-gray-500 text-xs",children:"Backstage Baton LLC · Highlands Ranch, CO, United States · EIN 41-4595541"})]})]}),e.jsx("div",{className:"mt-12 pt-8 border-t border-gray-200",children:e.jsx(t,{to:"/",className:"text-accent hover:underline text-sm",children:"← Back to home"})})]})]})});export{s as default};