https://docs.qazero.com/ja/assets/js/fdb446b8.45ba97b1.js

1"use strict";(self.webpackChunktemp=self.webpackChunktemp||[]).push([[2283],{826:(e,i,n)=>{n.d(i,{A:()=>t});const t="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASwAAADICAIAAAB6uFULAAAACXBIWXMAAAsTAAALEwEAmpwYAAAAB3RJTUUH4AkZCyAV7NAHJQAAAChJREFUeNrtwTEBAAAAwqD1T20ND6AAAAAAAAAAAAAAAAAAAAAAAL4NILAAAVdOsZIAAAAASUVORK5CYII="},7776:(e,i,n)=>{n.r(i),n.d(i,{assets:()=>l,contentTitle:()=>o,default:()=>h,frontMatter:()=>c,metadata:()=>t,toc:()=>a});const t=JSON.parse('{"id":"user-manual/premium-license/activation","title":"License Activation","description":"This guide explains how to activate your QA ZERO premium license to unlock all premium features.","source":"@site/docs/user-manual/premium-license/activation.md","sourceDirName":"user-manual/premium-license","slug":"/user-manual/premium-license/activation","permalink":"/ja/docs/user-manual/premium-license/activation","draft":false,"unlisted":false,"tags":[],"version":"current","sidebarPosition":2,"frontMatter":{"sidebar_position":2,"title":"License Activation"}}');var r=n(4848),s=n(8453);const c={sidebar_position:2,title:"License Activation"},o="License Activation",l={},a=[{value:"Obtaining a License Key",id:"obtaining-a-license-key",level:2},{value:"Activating Your License",id:"activating-your-license",level:2},{value:"Standard Activation",id:"standard-activation",level:3},{value:"Troubleshooting Activation",id:"troubleshooting-activation",level:3},{value:"Verifying Activation",id:"verifying-activation",level:2},{value:"License Information",id:"license-information",level:2},{value:"Deactivating Your License",id:"deactivating-your-license",level:2},{value:"Common Activation Issues",id:"common-activation-issues",level:2},{value:""Invalid License Key" Error",id:"invalid-license-key-error",level:3},{value:""License Activation Limit Reached" Error",id:"license-activation-limit-reached-error",level:3},{value:""Connection Error" During Activation",id:"connection-error-during-activation",level:3},{value:"Getting Help",id:"getting-help",level:2}];function d(e){const i={a:"a",h1:"h1",h2:"h2",h3:"h3",header:"header",img:"img",li:"li",ol:"ol",p:"p",strong:"strong",ul:"ul",...(0,s.R)(),...e.components};return(0,r.jsxs)(r.Fragment,{children:[(0,r.jsx)(i.header,{children:(0,r.jsx)(i.h1,{id:"license-activation",children:"License Activation"})}),"\n",(0,r.jsx)(i.p,{children:"This guide explains how to activate your QA ZERO premium license to unlock all premium features."}),"\n",(0,r.jsx)(i.h2,{id:"obtaining-a-license-key",children:"Obtaining a License Key"}),"\n",(0,r.jsx)(i.p,{children:"Before you can activate QA ZERO premium, you need to purchase a license:"}),"\n",(0,r.jsxs)(i.ol,{children:["\n",(0,r.jsxs)(i.li,{children:["Visit the ",(0,r.jsx)(i.a,{href:"https://qazero.com/pricing",children:"QA ZERO website"})]}),"\n",(0,r.jsx)(i.li,{children:"Select your preferred license tier"}),"\n",(0,r.jsx)(i.li,{children:"Complete the checkout process"}),"\n",(0,r.jsx)(i.li,{children:"You will receive your license key via email"}),"\n",(0,r.jsx)(i.li,{children:"The license key will also be available in your account dashboard"}),"\n"]}),"\n",(0,r.jsx)(i.h2,{id:"activating-your-license",children:"Activating Your License"}),"\n",(0,r.jsx)(i.h3,{id:"standard-activation",children:"Standard Activation"}),"\n",(0,r.jsxs)(i.ol,{children:["\n",(0,r.jsx)(i.li,{children:"Log in to your WordPress admin dashboard"}),"\n",(0,r.jsxs)(i.li,{children:["Navigate to ",(0,r.jsx)(i.strong,{children:"QA ZERO > License"})]}),"\n",(0,r.jsx)(i.li,{children:"Enter your license key in the provided field"}),"\n",(0,r.jsx)(i.li,{children:"Enter your email address in the provided field"}),"\n",(0,r.jsxs)(i.li,{children:["Click ",(0,r.jsx)(i.strong,{children:"Activate the license"})]}),"\n",(0,r.jsx)(i.li,{children:"If successful, you'll see a confirmation message and a celebration animation"}),"\n"]}),"\n",(0,r.jsx)(i.p,{children:(0,r.jsx)(i.img,{alt:"License Activation Screen",src:n(826).A+"",width:"300",height:"200"})}),"\n",(0,r.jsx)(i.h3,{id:"troubleshooting-activation",children:"Troubleshooting Activation"}),"\n",(0,r.jsx)(i.p,{children:"If you encounter issues during activation:"}),"\n",(0,r.jsxs)(i.ol,{children:["\n",(0,r.jsx)(i.li,{children:"Verify that you've entered the license key correctly (no extra spaces)"}),"\n",(0,r.jsx)(i.li,{children:"Check your internet connection"}),"\n",(0,r.jsx)(i.li,{children:"Ensure your server can make outbound connections"}),"\n",(0,r.jsx)(i.li,{children:"Temporarily disable security plugins or firewalls that might block the activation request"}),"\n"]}),"\n",(0,r.jsxs)(i.p,{children:["For more detailed troubleshooting, see the ",(0,r.jsx)(i.a,{href:"/docs/user-manual/troubleshooting/license-errors",children:"License Errors"})," section."]}),"\n",(0,r.jsx)(i.h2,{id:"verifying-activation",children:"Verifying Activation"}),"\n",(0,r.jsx)(i.p,{children:"After activation, you can verify that your license is working correctly:"}),"\n",(0,r.jsxs)(i.ol,{children:["\n",(0,r.jsxs)(i.li,{children:["Navigate to ",(0,r.jsx)(i.strong,{children:"QA ZERO > Dashboard"})]}),"\n",(0,r.jsx)(i.li,{children:"Check that premium features are now available"}),"\n",(0,r.jsx)(i.li,{children:"Try accessing a premium feature like session recording"}),"\n"]}),"\n",(0,r.jsx)(i.h2,{id:"license-information",children:"License Information"}),"\n",(0,r.jsx)(i.p,{children:"Once activated, you can view your license information:"}),"\n",(0,r.jsxs)(i.ol,{children:["\n",(0,r.jsxs)(i.li,{children:["Navigate to ",(0,r.jsx)(i.strong,{children:"QA ZERO > License"})]}),"\n",(0,r.jsxs)(i.li,{children:["View your license details:","\n",(0,r.jsxs)(i.ul,{children:["\n",(0,r.jsx)(i.li,{children:"Last authentication time"}),"\n",(0,r.jsx)(i.li,{children:"Activation status"}),"\n"]}),"\n"]}),"\n"]}),"\n",(0,r.jsx)(i.p,{children:(0,r.jsx)(i.img,{alt:"License Information Screen",src:n(826).A+"",width:"300",height:"200"})}),"\n",(0,r.jsx)(i.h2,{id:"deactivating-your-license",children:"Deactivating Your License"}),"\n",(0,r.jsx)(i.p,{children:"If you need to move your license to another site:"}),"\n",(0,r.jsxs)(i.ol,{children:["\n",(0,r.jsxs)(i.li,{children:["Navigate to ",(0,r.jsx)(i.strong,{children:"QA ZERO > License"})]}),"\n",(0,r.jsxs)(i.li,{children:["Click ",(0,r.jsx)(i.strong,{children:"Deactivate this license"})]}),"\n",(0,r.jsx)(i.li,{children:"Confirm the deactivation"}),"\n",(0,r.jsx)(i.li,{children:"Your license can now be activated on another site"}),"\n"]}),"\n",(0,r.jsx)(i.h2,{id:"common-activation-issues",children:"Common Activation Issues"}),"\n",(0,r.jsx)(i.h3,{id:"invalid-license-key-error",children:'"Invalid License Key" Error'}),"\n",(0,r.jsx)(i.p,{children:"This error occurs when:"}),"\n",(0,r.jsxs)(i.ul,{children:["\n",(0,r.jsx)(i.li,{children:"The license key is entered incorrectly"}),"\n",(0,r.jsx)(i.li,{children:"The license has expired"}),"\n",(0,r.jsx)(i.li,{children:"The license has been revoked"}),"\n"]}),"\n",(0,r.jsx)(i.p,{children:"Solution: Verify your license key and status in your QA ZERO account."}),"\n",(0,r.jsx)(i.h3,{id:"license-activation-limit-reached-error",children:'"License Activation Limit Reached" Error'}),"\n",(0,r.jsx)(i.p,{children:"This error occurs when:"}),"\n",(0,r.jsxs)(i.ul,{children:["\n",(0,r.jsx)(i.li,{children:"You've activated the license on the maximum number of sites allowed by your license tier"}),"\n",(0,r.jsx)(i.li,{children:"You're trying to activate a license on too many sites"}),"\n"]}),"\n",(0,r.jsx)(i.p,{children:"Solution: Deactivate the license on an unused site."}),"\n",(0,r.jsx)(i.h3,{id:"connection-error-during-activation",children:'"Connection 

1Error" During Activation'}),"\n",(0,r.jsx)(i.p,{children:"This error occurs when:"}),"\n",(0,r.jsxs)(i.ul,{children:["\n",(0,r.jsx)(i.li,{children:"Your server cannot connect to the QA ZERO license server"}),"\n",(0,r.jsx)(i.li,{children:"A firewall is blocking the connection"}),"\n",(0,r.jsx)(i.li,{children:"Your hosting has restrictions on outbound connections"}),"\n"]}),"\n",(0,r.jsx)(i.p,{children:"Solution: Contact your hosting provider to ensure outbound connections are allowed."}),"\n",(0,r.jsx)(i.h2,{id:"getting-help",children:"Getting Help"}),"\n",(0,r.jsx)(i.p,{children:"If you continue to experience activation issues:"}),"\n",(0,r.jsxs)(i.ol,{children:["\n",(0,r.jsxs)(i.li,{children:["Check the ",(0,r.jsx)(i.a,{href:"https://qazero.com/kb/",children:"QA ZERO Knowledge Base"})," for license-related articles"]}),"\n",(0,r.jsxs)(i.li,{children:["Contact QA ZERO support with:","\n",(0,r.jsxs)(i.ul,{children:["\n",(0,r.jsx)(i.li,{children:"Your license key (last 4 characters only for security)"}),"\n",(0,r.jsx)(i.li,{children:"WordPress version"}),"\n",(0,r.jsx)(i.li,{children:"QA ZERO plugin version"}),"\n",(0,r.jsx)(i.li,{children:"Error messages you're receiving"}),"\n",(0,r.jsx)(i.li,{children:"Steps you've already taken to troubleshoot"}),"\n"]}),"\n"]}),"\n"]})]})}function h(e={}){const{wrapper:i}={...(0,s.R)(),...e.components};return i?(0,r.jsx)(i,{...e,children:(0,r.jsx)(d,{...e})}):d(e)}},8453:(e,i,n)=>{n.d(i,{R:()=>c,x:()=>o});var t=n(6540);const r={},s=t.createContext(r);function c(e){const i=t.useContext(s);return t.useMemo((function(){return"function"==typeof e?e(i):{...i,...e}}),[i,e])}function o(e){let i;return i=e.disableParentContext?"function"==typeof e.components?e.components(r):e.components||r:c(e.components),t.createElement(s.Provider,{value:i},e.children)}}}]);