Orbit Support

How can we help?

For account, safety, billing, privacy, or product support, email us and include the account email, device type, and a short description of what happened.

Email [email protected]

Account Help

Get help with sign in, Google login, parent and child account linking, and account recovery.

Parent Controls

Ask about reviewing conversations, managing child settings, safety controls, and flagged activity.

Learning Features

Get support for AI chat, homework help, learning practice, stories, quizzes, journaling, and creative tools.

Privacy And Safety

Send privacy requests, data deletion requests, or safety concerns for parent review.

Privacy Requests

Parents and guardians can request access, correction, export, or deletion of account and child data by emailing [email protected].